Trang Hotel Bangkok

breakfast was very ordinary.

Service in total

Nothing

I didn't like anything. The stuff was rude. (They even hung up the phone in the middle of a conversation ) They made us pay all the days in advance and without showing us the room. When we saw that nothing match the description we wanted to leave but they told us there is none to complain, not even manager, not suggestion book, not director, none (they were laughing and not taking us serious) and of course they don't give you back the money even for the days we wanted to cancel. The room was pretty small with odors, it doesn't have light at all, you are in the dark with all the lights on (attached pictures). They give you for the shower an extra small bottle that is all in one and for sharing. Not even 2 towels. They said on the description on booking that the room has views to the swimming pool but not even that, all false. On the night the breaker tripped and they send a very drunk stuff member to repair it. He was totally drunk and obviously he couldn't do nothing. We called to say that stuff member wasn't in good condition and then they send the same drunk person to change us into another room that wasn't ready and smells very badly. The only good thing that this place has is a nice swimming pool that we couldn't even try because the time schedule was inflexible and absurd. We even try to adapt to their schedule as they were not nice and helpful and they even didn't followed their own schedule because they decide to close earlier and always they tell you that they just add the chlorine. Very bad experience, we being traveling for 5 weeks and we didn't had an experience like that ever. We felt powerless as we couldn't cancel and even complain to none. I don't recommend this place at all. Waste of money and very bad experience.