Etsi halvat lennot: Batik Air

Good low cost airline; some small issues need impr

Plussat: Modern plane, good price, friendly staff

Miinukset: Plane landed very hard and felt like pilot was struggling for control (or still learning). Luggage took long time to come out and after abot 10 min of luggage just stopped and we found out that rest of our luggage was coming out of another carousel. Nobody told us, we had to find out ourselves when we couldn't find our luggage. Communication is important