Beppu hotellit lähellä Shiraike-Jigoku

Plussat: The staff, Yoko-san was superb. The private onsen was great but the food was superb.

Miinukset: Location was a bit out, but still okay

Plussat: The food was amazing and we appreciated the care taken in translating the menu and in the presentation of all the beautiful dishes. We loved having our own two private baths, and felt very comfortable in the futons.

Miinukset: The check out time was 11, and we wanted to use the Family Bath at 10:00, but someone was in there. Just after they got out, the cleaning staff went in (at 10:30). We went in anyway, but felt we were not supposed to do that. Maybe the cleaning staff should go in after the check out time?

Plussat: High level traditional Japanese hotel. The staff was unbelievable, amazing. The facility is beautiful, clean, quiet and very relaxing. The family Onsen and the private onsen are well maintained, nice and clean. Food just perfect, great culinary experience.

Miinukset: I don’t take it as a critic, but as a warning to western travelers! Being a traditional Japanese hotel (with the beds on the tatami and so on..) the meals are Japanese. The Japanese breakfast is very big (rice, soup, various kinds of fish, pickles) and could be a bit difficult to approach for some Europeans... But, as I said before the food was just perfect.

Plussat: Wonderful staff, excellent food,great Onsen very clean.

Miinukset: Futons could have been a little thicker.

Plussat: The staff was very friendly and flexible. The garden outside was beautiful and the atmosphere in the ryokan was very relaxing. The baths in the room were great and also the bigger private outdoor bath was usable for free. The selection of food was amazing, dishes looked beautiful and were very delicious.

Miinukset: There had been a misunderstanding about a special diet requested in advance. However, after clarification the staff was able to fix the issue by the next day and the updated menu was excellent.

Plussat: Room was spacious and staff were very helpful. It was nice to have our own private onsen in our room.

Miinukset: Wish I had a choice of options for the kaiseki dinner as it turns out that fish was the theme for my whole dinner and im not really keen on fish.

Plussat: Love the private bath (though the water might be too hot at the beginning but can be adjusted) and the dinner with delicious local food and beautiful design.

Miinukset: Location. A little bit far from attractions and public traffic (around 8-10 minutes walking to the nearest train station)

Plussat: nice Japanese style hotel but very far from the city

Miinukset: location

Plussat: Staff and onsen in the room

Plussat: Experiance in real Ryokhan , own private onsen , very relaxing, japanese dinner

Miinukset: Japanese seating unusual , no chair in room

Plussat: Everything! The private room Onsen was absolutely fantastic. First class service from staff.

Plussat: Very nice building, lovely room with private onsen, spotless clean. Staff didn’t speak English but were still super polite. Bit out of the way, but I guess you know that when booking. It’s a very pretty neighborhood though, typically Japanese. Train station can be reached in 7 minutes by foot. Would always come back.

Miinukset: Staff didn’t speak any English at all.

Plussat: Beautiful room. Had the family room and it was excellent. Modern yet traditional Japanese room with out own private onsen. Loved it. Only 2 of us but could fit many more in the traditional tatami room. Staff were wonderful! Fully recommend.

Plussat: The hosts are so incredibly friendly and nice and the traditional Japanese accommodation was fantastic. I feel bad for missing the breakfast but we heard the food was brilliant

Plussat: A charming hotel in old town of Beppu surrounded by the town many spa's and quaint restaurants. The management of the hotel are exceptional and wonderfully Japanese who go out of their way to help you - albeit with some delays due to the language barrier. Beds are comfortable and breakfast perfect.

Miinukset: Nothing

Plussat: love the staff members, very kind and efficient the food was great

Miinukset: I was expecting a traditional Ryokan with tatami mats and so on. but the room we had was a very generic motel room which was disappointing

Miinukset: Food awful

Plussat: The stuff was amazingly friendly and helpful, even to japanese standards. The way they handled our special need was simply mind-blowing. You just about never experience such service and friendliness. Amazing. The location is great and the place spotless clean.

Miinukset: Nothing

Plussat: The staffs and host here are reallyyyy friendly and helpful! The out door onsen is private and it’s cool lol. The breakfast is like bento so beautiful✨We’d love to recommend this place.

Miinukset: Nothing hmm I can think of

Miinukset: The onsen is poorly maintained

Plussat: Dinner and breakfast are very good with great service by staff.

Miinukset: Facilities are comparatively old, especially the hot spring facility. We arrived on on a 0 degree day, there is no buffer zone from warm to cold. Only one shower tap look in good condition and water pressure at the large bath. My wife just quitted. In fact, there is no other use the facility for the peiod after dinner.

Plussat: staffs are very friendly and kind. private onsen is excellent. dinner is the best. location is good -- 2 minites from local bus stop, 25 minutes from Beppu Station by bus, 15 minutes from Gamado Gigoku on foot, 10 minutes from a drug store and a supermarket on foot

Miinukset: it seems cats live in this Ryokan. It happened that in my room a cat suddenly came out from the closet when I opened it. It made me frightened. If somebody is allergic to cat's fur or afraid of cats, consider again. But totally, this Ryokan Hosanso is good to stay.

Plussat: I loved the onsens and the food.

Plussat: Facilities, reception, staff, complimentary laundry on request

Miinukset: Walking distance to main shopping street