Berliini hotellit lähellä Brandenburgin portti

Plussat: Menu was plentiful and varied

Miinukset: Service was poor. My server asked for my order despite it being a buffet; and then forgot completely to bring my order only till he came back from a fifteen minute break and I had to remind him. The cooking staff did not acknowledge direct requests from guests for eggs. No request by majority of servers whether guest desired more coffee. Considering the cost of breakfast at 36 euros this was very poor service.

Plussat: Beautiful & comfortable room. Spa facilities are wonderful. Get a facial & a massage it’s totally worth it!

Miinukset: My only issue is with guarantee taken from my credit card. I paid via my maestro card & I’m still waiting for the guarantee to be reimbursed. I’ve stayed in many hotels & it has never taken this long. There was also a problem paying for food in the restaurant with the card machine which wouldn’t work for me or my sister. That was a bit annoying.

Plussat: the pool.

Miinukset: everything but the pool

Plussat: The hotel was very clean,modern and comfortable, especially the beds. The rooms had the best dark out blinds I have ever seen!

Miinukset: For some reason when you turn on the bathroom lights the bar area in the main bedroom turned on also. Very inconvenient to use a light in middle of the nite.

Plussat: Great hotel. Lovely pool and spa. Good location and friendly staff

Plussat: Kaikki toimi erinomaisesti,kysymyksiin vastattiin kohteliaasti ja aamiainen oli aivan superlupkkaa.

Miinukset: Viimeisenä päivänä pieniä lipsahduksia:shampoo puuttui ja omena katosi pöydältä.

Plussat: Well located Parking at the location Modern and clean rooms Above the average breakfast Nice fitness room

Plussat: Huone oli tilava. Hyvä sänky. Hyvä TV. Tilava ja mukava kylpyhuone. Ensiluokkaiset pyyhkeet. Aamiainen loistokas mutta kallis.

Miinukset: Huoneen hintaan olisi voinut olla parempi kahvivalikoima huoneessa. Teetä oli mielettömästi - mutta vain pari murukahvi pakettia.

Plussat: Everyone at this hotel was so very kind and helpful! One of the staff who helped us in from our check in was an amazing friendly face and he followed up when we were passing through the lobby. This was a great place to stay in Berlin! Thank you!

Plussat: Staff & hotel was awesome. We will come back.

Miinukset: There’s no valet parking in the evening. There’s no bell boy.

Plussat: Location. Luxury. Breakfast!!!!

Plussat: The room service The staff The comfortable bedroom The amazing warm shower

Miinukset: Nothing

Plussat: Breakfast was really good.

Miinukset: Amenities could improve.

Plussat: Nicely appointed hotel. beautiful lobby, super central location for shopping and site seeing. The bed was comfortable, the breakfast awesome with a lot of cold and hot dishes, really super.

Miinukset: The choice of snacks on the terrace was not great, there could have been a bit more choice. We only had an attic window at the end of the corridor, which was not so nice. I stepped on a tiny piece of sharp glass that had remained from the previous occupant of the room, who probably dropped something, and my foot was bleeding. Not so nice, but I reported it, and the manager called me to apologise and ask if everything was ok. Much appreciated!

Plussat: Aamiaisesta

Miinukset: Kaikki oli ok

Miinukset: When we booked we requested single beds as we were a party on mother daughter and two sons. When we arrived there we were in double beds which was disappointing. The beds were large and comfortable however so it was ok. The staff were really friendly. The breakfast was a bit disappointing. I expected a big variety it was at best a 4 star standard. That was the main reason I booked it so my sons could get a good start to the day. I would not go back there for that though. The hotel restaurant was very expensive and as we didn’t arrive til 9 pm we had to go out and look for a restaurant. There were very few restaurants in the area and all were closed so we had to eat in McDonald’s which was very disappointing. However in general the location was really good. Fantastic city and loads to see. Catherine

Plussat: Nice concierge and clean property

Miinukset: Room cleaning staff came knocking loudly at our door at 8:37 am, then ran off when I answered. Rude early wake up for no reason and it felt very ill-intentioned. Gym was small and had no air conditioning. Quite warm and stuffy in summer. But I understand that this is not the actual gym which is under renovation.

Plussat: Everything, breakfast was amazing

Miinukset: The gym was too small. But minor detail.

Plussat: Hotel is very nice, good localisation. Breakfast selection is very good. Everyone is super polite. You can park on the street, but parking is quite expensive: 3€/hour. But next to the hotel there is public car park, and proces are more reasonable than on the street.

Miinukset: One thing that was unacctable was depisit for mini- bar: 100€ for weekend. Deposit is not a problem itself, but I have asked 3 random person during breakfast did they have to pay deposit- non of other people have to pay deposit! Probably they ask us for deposit because we are not german. Any other 3 people doesnt have to pay depisit. It is not fair at all! I am traveling a lot, Usually choosing 5* hotels it never happened before.

Plussat: The Location

Miinukset: Hotel room service is very poor and the room cleaning is very bad

Miinukset: The 6 floor rooms

Plussat: The bedding was good and the air-condition did work really well. The elevator was quick.

Miinukset: Room was filled with old scratchy stuff like the tables. The cleaning service was unable to count the number of needed towls, the breakfast was way to expensive for the food that was offered (pre-produced breadrolls), the towls have been very old and fuzzy. For the amount that you charge for a night - the service should be perfect, attentive and polite. The guys who are working in the breakfast are really do need a workshop in guest relation management - yelling at people does not help!!!!!!! the same like running in front of someone and picking up the dishes before the guest is even ready is also not the way guests should be treated.

Plussat: Clean, quiet, modern

Miinukset: Charged additional 50€ for minibar at arrival which was not mentioned at booking! Still got no return

Plussat: Great for travelers, proximity to the train station is useful, awesome breakfast, clean and spacious rooms

Miinukset: No much to do around, for wanting more action better to stay near the shopping street

Plussat: Siisteys, aamupala, hinta

Miinukset: Sijainti

Plussat: I love that it is clean, modern, and very quiet. It is also right next to Berlin Hauptbahnhof with easy access to trains and both U-Hahn and S-Hahn lines. It is beautiful walking to many sights along the waterways and through Tiergarten.

Miinukset: Nothing. I have stayed here 3 times, and love it! It’s my home in Berlin.

Plussat: For the purpose of my short visit, the location was more than perfect next to the main train station. The front desk were very pleasant and helpful with directions to museums etc.

Miinukset: The lobby left more like a 3-star hotel and the elevators were noisy and frightful!!! Cannot imagine that the maintenance crew would not have attended to such a technical fault and put the guests at risk. I was a single guest and I had to put up with a third temporary bed in my space. Why?

Miinukset: They have construction work now. The boring drill woke us up at 7am on Saturday. After a call to reception they stopped drilling, but the drill woke us up again at 8am. Very dull for a 5 star hotel. I know you need to do construction work, but not 7am in the morning!!!

Plussat: The breakfast was fab The best part really is location just beside train station Staff were so friendly and helpful . Hotel spotlesss clean

Miinukset: f I had to be picky there’s construction going on across the road and was woken by the noise it didn’t bother me too much as I wanted to use my time in Berlin . The staff did offer to move us but we stayed put . There s a glass window in the bathroom so you can see person in shower .if you looked .. this didn’t bother us as I was travelling with my daughter , I did mean to ask why there was a window ???

Plussat: The ubication was unbeatable. Great architecture. Midern and simple Beds and pillows excellent. You have excellent quality coffee. The design and distribution was spacious. The managers was flexible and with criteria. Fast for the check inn and check out,...................... . .......

Miinukset: They were mistaken with the invoice. They almost charged me one more night.

Miinukset: Maksu ei täsmännyt teidän hinnan kanssa ja maksu perittiin kortilta kahteen kertaan.

Plussat: The hotel is immaculate, good size rooms, comfy beds, amazing monsoon showers, and right next to the station.

Miinukset: Only thing was the bathroom door had transparent glass strip and one side of wall had another strip of glass which did not provide privacy if you are sharing a room with someone.

Plussat: Very clean, great location!

Miinukset: Only one bottle water is complimentary for the whole stay.

Plussat: Was great!

Miinukset: KA

Plussat: Apart from the ideal location (right near Berlin Hbf) we were impressed with the quality and cleanliness of the Hotel. We paid a little extra and upgraded to an executive suite and could not have been more pleased. It was extremely comfortable, well laid out spacious.

Miinukset: No complaints.

Plussat: Loved that it was right on the river. This place called Berliner Republik was about a 6 minute walk. Good food and beer. Felt safe in the area. About a 15 minute walk to Brandenberg Gate. Easy access. Good value for how nice the hotel was.

Miinukset: Nothing

Plussat: This hotel was excellent, the last hotel on our holiday and such a pleasure to finish up with such an excellent hotel, Location is perfect, staff, breakfast, rooms, lift, facilities are 1st Class, Loved the glass of champagne each morning at breakfast. Breakfast selection was awesome, nice bar and restaurant. Our room (543) was upgraded to view of the river so nice view to wake up to, rooms have a fridge, mini bar, WiFi is excellent

Plussat: Location to downtown attractions.

Plussat: Perfect location, nice rooms, quite, nice wellness area with balony, very fair price

Miinukset: View only to the backyard of the hotel, no river view from most of the rooms.

Plussat: Location, friendly staff, room, facilities

Miinukset: There was nothing bad about this place at all!

Plussat: Perfect location Staff were all really friendly Breakfast was good, prosecco even available Perfect for doing the city boat tour. Jetty is across the road. Train statiom across the road. Perfect for getting to the airport

Miinukset: The bar om the right was closed the whole time we where there. Excellent other than that.

Plussat: The parking was wonderfully accessible. The bathroom in the room was lovely. The staff was very friendly and they were able to give great suggestions and directions. The hotel was only a short distance from the train station, very convenient.

Miinukset: It was quite expensive. For the amount that we paid I would have expected breakfast to be included.

Plussat: Excellent location if you are sightseeing, and only a couple of stops on the train to alexanderplatz for more nightlife. Hotel was extremely clean and comfortable, bed was fantastic but slightly annoying that they are two single beds put together.

Miinukset: Check in and out was extremely slow, which was annoying but staff were very polite and helpful as a whole.

Plussat: Breakfast is superb! On the pricey side if you don't have a Melia rewards account (=create one), but it's very complete and delicious. Location and service are very good.

Miinukset: Be careful, the bathtub is slippery! and way too high!

Plussat: Hotellin sijainti on erinomainen ja samoin myös hinta-laatusuhde.

Plussat: Great location. Station and convenient store nearby.

Plussat: Location is excellent, room is spacious, perfect cleanliness in the entire hotel.

Miinukset: Check-in process was not smooth because assistant was not good at problem solving. Eventually the manager could handle the situation.