Berliini hotellit Charlottenburg

Plussat: The location and the personnel

Miinukset: Nothing

Plussat: very clean and friendly hotel - facilities were spotless - nothing bad to report.

Plussat: Majoitus ylitti odotuksemme kaikilta osin. Palvelu oli ystävällistä ja hienotunteista. Kaikki toiveemme huoneen suhteen tulivat huomioiduiksi. Huoneet olivat poikkeuksellisen tilavia, siistejä ja raikkaita. Matkustimme aikuisten lastemme kanssa ja toivomamme väliovelliset huoneet olivat tosi kivat ja toimivat. Aamiainen oli vertaansa vailla. Aamiaishuone oli viihtyisä ja toimiva eikä palvelun tai ruuan laadussa ollut parantamisen varaa. Liikenneyhteydet, metro ja bussit, ovat aivan hotellin nurkalla.

Plussat: Aamiainen oli loistava ja myös huone mainio/ oikein viihtyisä. Hotelliin ilmoittautumisen yhteydessä yllätyimme, kun aamiaiset eivät sisältyneetkään huoneen hintaan, mutta ilmeisesti sitten oma virheemme. Henkilökunta teki sitten mielestäni aamupalasta ja huoneen päivityksestä hyvän ehdotuksen ja mielestäni matkamme onnistui erinomaisesti. Ehkä sijainniltaan hotelli ei aivan täydellisellä paikalla, mutta metrolla pääsee näppärästi noin 20-25 min keskustaan. Kiva hotelli kannattaa kokeilla ja erinomainen palvelu :D

Miinukset: Alakerran drinkkibaari aika viihtyisä, mutta drinkkien hinnat ovat kyllä kalliit. Otimme vaimolle yhden shampanjadrinkin ja itselleni vodka drinkin ja niiden yhteishinta 30 e. Olut puolestaan taas varsin kohtuuhintaista.

Plussat: Very good location.

Miinukset: Expected a better breakfast and breakfast room did not offer tabes for 6. SO we had to sit separately from friends. Was not impressed with the music the DJ played in the lounge bar at night

Plussat: sofitel is perfect. everything is so great especially all staff are so nice and kind from reception to breakfast. during stay, i feel so comfort and happy they always are smiling and ready to help us we had infant and child. they really helped us. i really recommend you to stay. i ve stayed in several hotels before. but this is best in berlin.

Miinukset: nothing.

Plussat: Breakfast was fantastic!

Plussat: This hotel is epitome of hospitality! The rooms are spacious, well equipped, with lovely bathrooms hard to come by in Europe. This was the final stay of our 17day tour through Europe. The staff are absolutely incredible and professional! It doesn't get better than this team. The concierge was very helpful and knowledgeable. The lady at the front desk Katrina (I hope I got this right), is a great new addition to the team. The breakfast selection is wide and the service very good. The location is perfect, close to shopping, public transport (taxis are across the road and cheaper than uber) and lovely restaurants. Thank you! I will certainly return to this chain of hotels if this team is the embodiment of the brand.

Miinukset: Absolutely nothing

Plussat: Located on the Kurfürstendamm which is a hive of shopping and eateries. The rooms are very spacious and elegant. The bathrooms are large and luxurious.

Miinukset: Breakfast is quite expensive at €30 per person per day and is mostly not included in room rate

Plussat: Very good breakfast. T he location was excellent.

Miinukset: The closet door was difficult to manage, nothing more.

Plussat: Handy location and good to have access to the club lounge

Miinukset: Nothing

Plussat: Location, amenities, service and food!

Miinukset: Complimentary drinking water was only offered once, it was never refilled.

Plussat: Everything was so clean

Miinukset: Nothing

Plussat: Very good hotel and perfect location. Just few minutes to city center, shopping malls Kadewe or PC. Well decirated, comfort and clean room. Nice breakfast with huge choice of vegetables. Staff at the reception are absolutely proffesional and smiling. Thank you for great stay!

Miinukset: Norhing

Plussat: The hotel upgraded my room upon arrival which was nice of them. Pool and spa area is very good. Hotel location is amazing!

Miinukset: This hotel claims to be 5 stars but it really isn't up to the standards and even if the price is similar it cannot be compared to nearby 5 stars hotel such as the Waldorf Astoria, if you book there take into consideration that they are 4 stars at best. Shower in my room was very small around 60x60cm feels claustrophobic and old with poor water stream and since I had the club rooms suite I imagine it is the same for all the rooms... I hated the shower so much that in the last night I prefer not to take a shower at all - first time it happens to me and I stay more than 40 nights a year in hotels! Bed was made from two very small mattresses with two very small blankets which barley cover you unless you find the configuration to use both of the blankets i the same time - not comfortable. The hotel staff refused to let me inside the main breakfast area on the second floor saying I didn't pay for it (even though it clearly shows in my booking confirmation that I paid extra 29 Euro per night for the breakfast) they requested for me to eat in the lounge on the 7th floor which had very poor breakfast choices. I think the hotel should have the decency and refund me the amount I paid for the breakfast! I can send the proof of booking to them very easily. There were other issues as well but overall I think the score I gave them here reflects more what this hotel really worth and not as the score you can see in their page.

Plussat: Sijainti erinomainen eläintarhaa vastapäätä. Tilavat, rauhalliset ja siistit huoneet. Kaikki toimii aina!

Miinukset: -

Plussat: Really lovely hotel room and such a good location!

Miinukset: Couldn’t understand the television but that’s not really an issue!

Plussat: Very central, easy access and extremely comfy beds and clean bathrooms.

Miinukset: Nothing really. But the coffee at the breakfast buffet needs to be stronger.

Plussat: Location was very good. The room was clean and comfortable except for the height of bed which was too high for me and I felt I had to climb up the bed every night. :-) Breakfast was nothing more special than typical hotel breakfast but good. All staff were polite and usually did good job, except for a waitress who cleared away a glass of juice and and a cup of coffee which I didn't drink at all at a breakfast when I was going to get another food to food counters. It was sad... Conditions of cleaning and bed-making were a little different every day. For example, on the first day a bed throw and cushions were not on the bed and put in a closet. On the second day, they were set on the bed but the staff didn't finish setting them before I came back the room at around 18:30 and he asked me to wait for a minute in a rush. That was funny. X-) Those small things were no problems for me and cleaning was always perfect, but I just wondered why ways of cleaning and bed-making depended on staff. Anyway I thank all hotel staff, especially, a nice male receptionist and good cleaning and bed-making staff. :-D

Miinukset: Scrambled egg at breakfast was usually too hard. It was perfect only Sunday morning. No hanger was in a closet. I had some foldable hangers in my suitcase, then there was almost no problem except for the first night because I had my baggage lost and had to wash my clothes and hung them to dry without any hangers.

Plussat: Location is pretty convenient. Umbrellas for Berlin’s unpredictable weather. Housekeeping and room service staff are great.

Miinukset: It didn’t feel like a 5 star as it is rated. The staff is not too friendly and everything feels a bit old. My room had a view to other people’s windows which means there wasn’t much natural sunlight. One morning there was a lot of noi

Plussat: Big room, comfy bed, excellent service and the hotel is situated in a excellent location for seeing all the attractions and historical buildings..

Miinukset: Excellent service all round, highly rated by myself.. Big

Plussat: Location was great.

Miinukset: Property is much more dated than the photos on the site. Although well kept. Was busy as there was a conference but over all the staff were lovely and attentive.

Plussat: I always stay at the palace hotel when I run the Berlin marathon, it’s a brilliant place to stay and the staff are absolutely first class and I’ll be staying here next year

Miinukset: Nothing

Plussat: Will definitely stay again at Palace Berlin

Plussat: Hotelli on S-Bahn aseman lähellä. Oli helppo liikkua paikkoihin helposti. Aamiainen oli hyvä. Henkilökunta oli kohtelias.

Plussat: Our room and the hotel facilities were modern and very clean, the breakfast was outstanding quality and value, and the location to Tiergarten train station (50m Walk) was invaluable. However, our stay here was made very easy and memorable by Nicolai and Martina - Thank you to you both.

Miinukset: Nil

Plussat: The hotel is pleasantly located close to a S-bahn station and TU Berlin. It is very quiet, particularly when it is upper floors. The breakfast is OK.

Miinukset: Still a bit noisy when you stay in the lower floor because of the traffics in the road.

Plussat: Central location, good breakfast, quiet, spacious rooms (got a wheelchair compatible room), staff very helpful and friendly

Miinukset: Norhing

Plussat: The best thing was that it was placed just in front of S-bahn. We stayed in the family room, and the room was quite good, especially the sofabed was enough large for 2 kids to share it.

Miinukset: I found brown colored dirts on towels, and the bed was not so comfortable.

Plussat: Except the elevator all was good. The staff were very kind and helpful.

Miinukset: The elevator system is very stupid.

Plussat: Sijainti hyvä ja rauhallinen. Henkilökunta avuliasta, huoneet siistit, hotellia voi hyvin suositella esim. perhekäyttöön.

Plussat: Everything :)

Miinukset: Everything was perfect.

Plussat: LOCATION WAS PERFECT , THE STAFF WERE VERY HELPFULL AND THE ROOM WAS SPACIOUS , CLEAN AND COMFORTABLE

Miinukset: NO COMPLAINTS

Plussat: Close to public transport, Tiergarten. Clean and spacious room.

Plussat: Good breakfast and good location

Plussat: Location

Miinukset: Gym room no safe

Plussat: Queen size bed was huge and very comfortable

Miinukset: Pre booking a taxi seemed out of the ordinary for staff. We stuck to Uber in the end

Plussat: Breakfast

Miinukset: Slow bar service

Plussat: The restaurant was super clean and breakfast was sumptuous

Miinukset: The corridor to the rooms and the room itself need upgrade.

Plussat: Good location, frontvdesk staff are nice

Miinukset: Gym, breakfast, a\c was noise... we asked to fix, they came check and nothing was done

Plussat: Very good for a short business stay (2-3 days). Clean. Good situation.

Miinukset: The staff at the front desk. Kind but not very efficient. Seems to be trainees without a real supervision.

Plussat: Thé location is near everything / the hotel food is good / stuff welcoming / everything was clean and perfect .

Plussat: Everything was as I expected, or even better! Location is great, right in the middle of town, and that's why I didn't even take the breakfast, because once you're out of the hotel, you can have breakfast in at least 10 different places right away that are surrounding you.! It was very quite too! Staff is friendly and helpful at anytime! The lounge bar in the hotel is amazing too, to seat down and enjoy a glass of whiskey after a long day of sightseeings! Suite it self was huge and well equipped.

Miinukset: There is no such thing!

Miinukset: untrained staff at the reception / inattentive and clumsy cumbersome check in procedure no functioning wifi no assistance with luggage no one picking up when calling housekeeping

Plussat: Central location. Clean and stylish room, excellent breakfast, a bit high on price then expected but manageable. Highly recommended.

Miinukset: A bit high price

Plussat: Room was very spacy with a very nice bathroom. It was also very quiet, even if our windows were facing a busy street. Personel was also kind and helpful. Coffee machine in the room was very usefull. Location is great, a few steps from Ku'damm.

Miinukset: Glasses in the room were washed every day, but result was not very good.

Plussat: Aamiainen oli hyvä ja sijainti erinomainen. Hyvät bussiyhteydet.

Plussat: Location was great, and it was a relatively clean and comfy hotel.

Miinukset: The service was not good. It took me over 30 minutes to check in for no discernible reason