Berliini hotellit lähellä Mercedes-Benz Arena Berlin

Plussat: Siisti perushotelli pienen kävelymatkan päässä Warschauerin U- ja S-asemilta, M10 ratikka myös lähellä. Ilmastointi toimi kohtalaisesti ja hotelli oli rauhallinen.

Miinukset: Ei oikeastaan mitään valittamisen aihetta, eikä ainoa miinus oli jääkaapin puuttuminen huoneesta.

Plussat: Great location. Lovely food. Staff are very friendly.

Plussat: Fantastic great and attentive staff. Litterally in a walking distance to the Mercedes Benz Arena and to a S train station taking you anywhere in Berlin

Plussat: The night I arrived to the hotel I slept really well. The hotel was so clean!

Miinukset: Nothing

Plussat: The room was comfortable and clean and a good size. The staff were all friendly and so nice to deal with. Great location to attend Verti Music Hall.

Miinukset: Nothinhb

Plussat: Olen ollut tässä hotelissa viisivuotta aina Berliinissä ollessani, palvelun taso on laskenut, ei ansaitse enää 4 tähden luokitusta

Miinukset: Hotellin viestintä, esimerkiksi huoneen muutoksesta tupakoivien huoneesta savuttomaksi on mielestäni sellainen asia joka olisi pitänyt informoida riittävän hyvissä ajoin, että olisimme voineet etsiä toisen tai parvekkeellisen huoneen - tämä muutos asia ilman selityksiä tuotiin esiin vasta kirjautuessamme hotelliin. Pyysin myös informaatiota saksanmarkkojen vaihdosta vielä euroiksi - siihen asiaan ei paneuduttu.

Plussat: The helpful staff, and clean, quiet room

Miinukset: The bed was a little soft for my liking, but that's my personal choice

Plussat: hotel was clean

Miinukset: The computer was down for all of our stay. this reduced the quality of our stay and we expect to get partial refund.

Plussat: Suuri tavaratalo tullut viereen ja siinä hyviä edullisia ruokapaikkoja ym

Miinukset: sängynpatja sattui sellainen enempi kuin käytetty, vietti laidoille

Plussat: I liked the nice clean room, the location and friendly staff

Miinukset: What I didn’t like was the bed, hard and not comfortable at all. I will probably book a different hotel next time

Plussat: Comfortabele bed and clean.

Miinukset: Nothing

Plussat: Sijainti oli varsin hyvä lähellä kauppakeskusta ja lyhyen kävelymatkan päässä keskustasta. Huone itsessään oli ihan viihtyisä. Aamiainen todella maittava ja riittoisa.

Miinukset: Hotellin parkkipaikka aivan täynnä ja auto jouduttiin viemään läheiseen ostoskeskukseen, josta kävelymatka noin 700 m hotellille. Henkilökunta ei ollut kovin ystävällistä. Aamiaisella pyöri liikaa henkilökuntaa, jotka odottivat asikkaiden syövän nopeasti, jotta saavat likaiset astiat kerättyä pois... tämä hiukan häiritsi syömistä. Saattoivat seistä ihan vieressä, kun söit. WC oli hiukan liian pieni ja hankala kun ovi kääntyi sisäänpäin wc:n puolelle.

Plussat: Location, Comfort

Miinukset: Parking is expensive

Plussat: Sijainti oli erinomainen lähellä Alexanderplazia ja liikenneyhteydet toimivat hienosti. Citymapper-ohjelmisto oli koko ajan käytössä ja helpotti liikkumista kaikilla julkisen liikenteen välineillä. Huoneiden siisteys on 10+ ja hyvät sängyt takasivat makeat unet. Samassa korttelissa oli suuri ravintola, jossa tunnelma oli letkeä ja elävää musiikkia tarjolla aamusta iltaan. Sunnuntaibrunssi/ lounas oli mielettömän laaja ja monipuolinen.

Plussat: Nice stay for a night with affordable prices and comfortable room.

Plussat: Great solution for breakfast during Covid19. Executive lounge is designed well and the actual rooms are meeting the expectations.

Miinukset: During Covid19 the hotel is not doing room service, but missed to cummunicate this. Not only in the hotel rooms, but also in the Executive lounge. The drinks were not refilled and were partially expired.

Plussat: Wry helpful staff, we needed them in couple of problems and they were very helpful, nice reception and good enough rooms

Miinukset: There is no enough space to put our clothes, basically just a hanger... and no proper place to put the bags.. the rooms are quiet is in the small size range

Plussat: Loistava sijainti! Aivan juna-aseman lähellä, kuitenkin rauhallista. Lentokentältä pääsi kätevästi bussilla ja muutama pysäkki junalla. Alexanderplatz vieressä joten shoppailemaan pääsee ja nähtävyyksiä helppo mennä katsomaan. Kävelymatkan päässä Brandeburgin portti ja matkan varrella voi ihailla museoita, suurlähetystöjä ja muutenkin kauniita historiallisia nähtävyyksiä. Hotellissa hyvä, monipuolinen aamiainen. Varmasti jokaiselle jotain. Munakkaat paistetaan tilauksesta, eri kahveja, hedelmiä, tuoretta leipää ja sämpylöitä, jugurttia, juustoja, makkaraa ja leikkeleitä jne. Ystävällinen henkilökunta. Kävimme myös kerran ravintolassa syömässä, oikein maukas ruoka! Huone kompakti mutta erittäin siisti. Miehelläni oli syntymäpäivä ja huoneeseen oli tehty valmiiksi kiva koristelu sekä pullo kuohuvaa odotti kylmässä. Varmasti yövymme toistekin tässä hotellissa!

Miinukset: Ei moitteita

Plussat: lovely hotel and very friendly staff...breakfast lovely nd hotel very central

Plussat: Location

Miinukset: Bus from airport

Plussat: Keskeisellä paikalla.Hyvä aamupala ja ystävällinen henkilökunta.Kaupat kävelymatkan etäisyydellä ja useimmat museot.

Plussat: We had a very enjoyable 4 night stay in Berlin, the hotel is in an excellent location just a few minutes walk from Alexanderplatz station, which is easily accessible from Schonefeld Airport as well as the rest of Berlin. If you are in a group of 4 or less you can get a group day travel card for all transport in zones A&B for 20 Euros. The hotel was also just a 20 minute walk from Berlin International Beer Festival at Strasberger Platz, the main reason for our trip and highly recommended! We didn't have breakfast at the hotel so I can't comment but you certainly won't go hungry in Alexanderplatz! I highly recommend Hofbrau Berlin next door to the hotel who do excellent traditional German food and steins of beer, it's a bit touristy but well worth a visit. I would definitely consider staying in this hotel again next time I am in Berlin.

Miinukset: The main downside was that the pillows were way too flat and way too soft and offer no support at all, however this was only a minor issue for me. Upon arrival at the hotel, after a long hot journey we just wanted to get into our rooms but unfortunatly check in was much slower than it needed to be. The rooms aren't the biggest but they were very clean and comfortable, and the air con was a welcome relief to the heat, although ours seems to fail on the final night and we had to open the windows.

Plussat: Nice hotel and fantastic location, free wifi and helpful friendly staff.

Plussat: BREAKFAST WAS GREAT.

Miinukset: THE ROOM WAS VERY DUSTY.

Plussat: Great location only five minutes from metro and train stations, shopping centres and restaurants. Hotel clean and comfortable. Reception staff very efficient.

Miinukset: Wifi extra charge (very expensive) in rooms and only free in reception area. Hotel expensive.

Plussat: Very clean modern hotel, ideal location for our 1st trip to Berlin, would not hesitate to stay there again.

Plussat: The location is really good. Breakfast excellent, good price. Room interior was really nice and bed was super. Next Berlin trip I will also stay with you.

Plussat: Ihan hyvä ja runsas aamiainen. Hieman hälinää. Sijainti metroaseman vieressä helpotti kulkemista ympäri kaupunkia. Ruokapaikkoja, kauppoja ja joulumarkkinoita kävelymatkan päässä. Ikkuna oli kadulle päin, silti oli yölläkin ihan rauhallista.

Miinukset: Vaatteille olisi voinut olla enemmän tilaa. Emme löytäneet portaita aulasta kerroksiin. Turhaan piti odotella hissiä yhden kerroksen vuoksi. Portaat vei suoraan ulos.

Plussat: Customer service at the front desk was superb. Very helpful for our stay.

Miinukset: 1. Do not advertise that there is parking on site. There are 10 slots in a large hotel. One of the reasons we picked this hotel was there was on site parking. We would have chosen a closer hotel to main Berlin attractions if we would have known we would have had to still park in a park house. 2. Breakfast. The food wasn't the problem. It was the miscommunication between the front desk and the kitchen staff. We were told what and how many things we could pick from the menu by the front desk. When we went to pick up from the kitchen they told us we had too much and that we couldn't have all what we asked for. 3. Smell. I believe it was the sanitizer used to clean the hotel smelled horrendous. Everytime we walked in the building it smelled like rotten eggs.

Plussat: Rauhallisella paikalla mutta silti lähellä ja kävelymatkan päässä Alexanderplatz:sta. Helppo liikkua kaupungille koska metroasema 100 metrin päässä hotellilta. Aamiainen riittävä tosin mitään lämmintä ruokaa ei ollut. Siistit huoneet joissa kaikki tarvittava. Henkilökunta oli erittäin ystävällistä.

Plussat: The Bed was good, The Location too.

Miinukset: The toilet was not properly cleaned and the bathroomfloor neighter. Rooms where equiped very minimalistic. The Corona breakfast did not satisfy us at all, for 2 Person we got 3 Mini Buns and an egg further one plate with Sweet buns (that we normally would Not eat). No one asked if everything was good also very much People on the two weitresses, they simply have no time to ask you if you wish something else!

Plussat: It has air conditioning, a refrigerator with a free bottle of water, a safe, a pool and a restaurant. We enjoyed our stay here. The beds were comfortable, soap was provided in the shower and at the sink. We enjoyed the pool, nice towels were provided. There were a few people eating dinner at the pool. Parking is hard to find in old town Metz but for $14 you can park underground. Park in the yellow section it is closer to the hotel elevator.

Miinukset: I requested a quiet room and our room faced inward to the courtyard. However it was Saturday night and there were small groups of people gathered in the courtyard talking and laughing loudly until about 5 am. My husband and son slept soundly but I could not sleep with the loud people in the courtyard.

Plussat: Good breakfest, clean room, comfortable bed.

Miinukset: road repairs, but it wasnot Hotel scope

Plussat: Hotellin sijainti erinomainen

Miinukset: Varavuode hiukan epämukava.

Plussat: Emplacement

Miinukset: 1-There’s no room service, everything you need you have to get down to the reception every time to get it like toothbrush or extra towel. 2- products like toothpaste, shower cap, cotton pads are available at the reception but they don’t put it in the room which is weird and hectic. 3- breakfast is limited

Plussat: I arrive Berlin once a year and for the past 3 years, I've been staying at this hotel from the day this hotel opened, and I can assure you the quality of this hotel has stayed great, and I'm looking forward to staying here at the future. Rooms are always great looking and clean, as well as the bathroom. Breakfast is a cold one but a good one, can't go wrong with their breakfast - especially the corrasaints! Location is top, just in front of the Klosterstrasse U-Bahn station which will connect you to all your places in Berlin. Also near Alexanderplatz and all of Berlin's attractions are walkable distance or a short ride on the public transport which is amazing.

Miinukset: The only downside that I can say is that the breakfast is same, and has not changed for the last 3 years, but it is very good - not really an issue.

Plussat: Aamiainen hyvä, perustasoinen. Sängyt hyvät. Kylpyhuone tilava, isot kylpypyyhkeet. Siivous joka päivä. Siisti hotelli. Rauhallinen hotelli, ei häiritsevää melua ulkoa eikä hotellissa. Henkilökunta oli ystävällistä. Saimme myöhäisen uloskirjautumisen maksutta toiseen huoneeseen. U-bahnasema kadun toisella puolella, hyvät yhteydet U2:lla. Rauhallinen ympäristö ja asema. Lyhyt kävelymatka Alexanderplatzille.

Miinukset: Huoneissa ei ollut kaappeja/paikkaa vaatteille (oli pieni vaatenaulakko ja muutama vaateripustin). Tavaroille olisi tarvinnut ehkä enemmän pöytätilaa. Aamiaispaikka melko pieni; välillä ruuhkainen. Huoneessa ei ollut viileäkaappia/pientä jääkaappia. Toisen huoneen näköala oli sisäpihalle toisen talon seinään/parkkipaikalle. Hotellin läheisyydessä ei ole mitään palveluja(=ruokakauppaa tms. josta voisi ostaa pientä purtavaa, juomia). Lähimmät kaupat Alexanderplatzilla.

Plussat: The staff are friendly

Miinukset: The neon elevators

Plussat: Siisti ja rauhallinen. Tyyliltään erilainen, viihtyisä hotelli. Todella hyvä aamiainen, tosin laatu hieman näkyy hinnassa.

Plussat: The hotel is located on a walking distance of the Train/Tram/Metro station Warschauer Straße. You can park your car in the closed off parking garage of the hotel for a price of €16/day. The atmosphere in the hotel is great and the staff is very helpful.

Miinukset: Though, the breakfast is still very good, but it was a disappointment to see that the quality of the breakfast has been going down over the last five years. Back in 2014 there was a much broader choice of breakfast (and especially the desserts), and if something was running out, it would be immediately be refilled (which was not the case).

Plussat: The design of the hotel is awesome, everything look really clean and tidy. Room was good and really silent, with amazing view on the canal, and a comfy bed.

Miinukset: - Second morning of our staying, we have been waken up by the fire alarm (loudest thing ever) and we had of course to leave the building through the emergency exits. We stayed in the streets in front of the hotel for 20-30mins while firemen would go in and out the hall and no one from the staff came out to say anything about what happened or apologies afterwards when it came out it was a false allarm. Unlikely to happen again, however I did not like the way it has been managed by the staff of the hotel. - SPA is not included, you have to pay for it but that's not written anywhere on website or booking.com. You just discover it when you get there.

Plussat: Erinomainen aamiainen.

Plussat: The places is real nice and with a great design. The personal is very friendly and they speek a good English. Roms are clean, with an excellent view (if you choose to have one). The design of the rooms, you will impressed. Overall, the experience at Nhow was awesome, a modern hotel with great services and hospitality.

Miinukset: I wish that the room numbers would be placed next to the elevator doors, because it's a little bit confusing, not every elevator goes to your floor. (5 elevators in total).

Plussat: The staff were pleasant,unique style of decor, the view from the room was very nice, the location is also good but don't come with a nice car because someone might vandalize it and the hotel will say it's not their business.

Miinukset: The room had no working AC, no water in the room for guests except tap water, and the ceiling light in the shower wasn't working. I specifically mentioned we are travelling with an infant and no baby cot was provided. Other than that, my car was vandalized while in their parking(during just my one night stay) and they completely washed their hands of it, claiming zero responsibility and accountability, and it didn't matter if I had parked in their garage for an extra fee or inside the property as they said it was a "public space" , so zero feeling of security while parking in a "4" star hotel, nice. No cameras either. The breakfast was a joke as well, lollipops and Haribo snacks for breakfast?? I guess it may have been for decor but I don't understand what age group they think their guests are. The chairs were unsteady and uncomfortable, mercifully we were able to order an omelette which came after 15 minutes. Generally a very poor breakfast experience.

Plussat: Location, design and cocktail bar

Miinukset: Queing for check in and check out. Not functional card readers.

Plussat: - hyvällä tavalla erilainen hotelli - loma-aamun aloittaminen laadukkaalla brunssilla proseccon kera - sijainti!

Miinukset: Hotellihuoneissa olisi pitänyt olla telakka puhelimelle, mutta sitä ei ollut eikä henkilökunta edes tiennyt mistä oli kyse. Pitivät myös katevarausta 93e visakortiltani yli kaksi viikkoa yöpymisten jälkeen eivätkä vastanneet viesteihini.

Miinukset: Ympäristö oli vähän ”kuollutta”, ei kauppoja tms. kovin lähellä. Hieman myös levotonta seutua.

Plussat: Kiva jokinäkymä. Huoneen värit ja muotoilu, TV sijoitettu kivasti. Tilava suihkutila ja värikkäät pyyhkeet. Riittävästi tilaa. Vedenkeitin.

Miinukset: Erittäin kova sänky ja jouset tuntui läpi. Huoneessa yksi pieni kahvikuppi + 2 isoa pahvimukia ekana päivänä, mukeja sai lisää vain pyytämällä. Käytävämatot nuhjuiset ja haisevat.

Plussat: Kaikki toimi moitteettomasti. Viihtyisä ja edullinen hotelli, joka täytti ainakin meidän tarpeet. Aamiainen oli erinomainen.

Miinukset: WC-allas haisi, kun siihen laski vettä. Muutoin kyllä ihan siisti huone.

Plussat: Kulkuyhteydet olivat hyvät hotellilta muualle päin Berliiniä, esimerkiksi Alexanderplatzille. Hotelli oli siisti.

Miinukset: Hotelli oli hieman syrjässä.

Plussat: Proximity to the tram

Miinukset: No individual AC control. The room got warm at night.

Plussat: Aamupala loistava. Siisti hotelli, sijainti kun osasi käyttää ratikkaa ja U-bahn hyvä.

Miinukset: Suihkuhuoneen ovi ei pysynyt kiinni. Ammeen vaihtaisin hyvään suihkuun.

Plussat: Very satisfied!!

Miinukset: -

Plussat: Helppo kulku keskustaan raitiovaunulla

Plussat: Hinta-laatusuhteeltaan hyvä ja huone oikein siisti. Palvelu ok, ei mitään häikäisevää suuntaan tai toiseen.

Miinukset: Sijainti on hiukan eristyksissä kaupungin palveluista ja moniin suuntiin liikkuessa julkinen liikenne aika pitkän kävelymatkan päässä. Sisäänkirjautuessa kortilta jäädytettiin muutaman kymmenen euron vakuus, mikä hieman hämmensi.

Plussat: Hyvät yhteydet, 3 ratikkalinjaa meni läheltä. Siisti huone, hotelli on remontoitu vastikäään. Kahden hengen huoneessa erittäin hyvin tilaa, olisi mahtunut kolmaskin sänky ongelmitta. Hinta-laatu-suhde hyvä. Huonepalvelukin olisi ollut tarjolla ja sauna, vaikka käyttämättä jäivätkin.

Miinukset: Nimestään huolimatta eihän tämä nyt missään Alexanderplatzilla ole vaan useamman ratikkapysäkin päässä... Sehän oli kyllä tiedossa jo etukäteen. Hotellin ravintola (jossa syötiin yksi illallinen) ei mikään viihtyisyyden perikuva, enemmänkin aamiaistarjoiluun optimoidulta näytti (tosin jäi testaamatta kun otettiin aamiainen lähikuppilasta)

Plussat: Location is good enough if you are not going to spend there whole day and going to walk a bit or ride a bus or tram. Nice small bar with friendly bartender. There are some beehives on the roof but if you want to visit them you need to ask beforehand because tech staff needs to be ready to walk you to the place. They also sell honey from those bees which looks like a nice souvenir for those who like honey. We were not lucky as asked right after checkout and obviously there was no chance to get there immediately.

Miinukset: We didn't stay long enough to notice any things that we might not like.

Plussat: the location.

Miinukset: Very very and I emphasize 'very' dirty. From sheets to pillows to floors, etc... Réception was very unfriendly and rude.

Plussat: Staff was great. It's a good value for Location/Money/included breakfast/parking

Miinukset: It was Not detail clean. They need to work more on this. Also Room was a little dark, when night, due to no main lamp on the sealing, just some small lamps all arround the room.

Miinukset: Huone oli likainen. Sängyn alla todella paljon pölyä, lavuaari tukkoinen. Ilmanvaihto/ilmastointi ei toiminut. Varauksien kanssa kaaottinen sekaannus.

Miinukset: The address is outright wrong. It's nowhere near Alexanderplatz. The bed was too hard, pillows too soft and overall the hotel needs to be renovated.

Plussat: Good location, excellent and helpful staff, comfortable room (except for one complaint see below), very clean

Miinukset: The airconditioning was functioning very poorly during very hot weather. I had specificially chosen the hotel since it said it was fully airconditioned. Howevever a very helpful staff member could improve the cooling somewhat during the last 3 nights (of 5).

Plussat: Very nice and polite personnel and they spoke English.

Plussat: A typical modern hotel with a reasonable price (below 80 euro/night for a double without breakfast). Clean room, friendly staff. OK if you like to save on hotels during a business trip, but nothing special if you travel for fun.

Miinukset: I did not have breakfast (not included in room price) but 18 euro for it seems too much. A bit away from the center.

Plussat: location,

Miinukset: price of breakfest, almost 20EUR, old design, poor facilities

Plussat: Berlin Internationale Bierfestival

Plussat: It is a very clean hotel...The services are very good and the staff very usefull and friendly

Plussat: The bed was comfortable....

Miinukset: The staff were terrible....I stay in NH hotels in Spains, this place is not a patch on the others I have used.

Plussat: Comfort and accesability

Plussat: parking availability, the hotel is new and comfortable

Plussat: great location, close to sbahn - good value for money.

Plussat: very comfortable bed, friendly staff, clean room

Miinukset: lack of space where I put my stuff

Miinukset: Room smelt with an unpleasant odour, the room itself looked pretty dirty, and the furniture made from plastic makes the room cold, as if was supposed to be a child’s room.

Plussat: Hyvä sijainti mukavat huonert

Miinukset: Korkeasta hinnasta:(

Plussat: I like the location

Plussat: Helppo kulkea minne vain, lyhyt matka juna-asemalle ja metrokin kohtuullisen matkan päässä. Hyvä hinta-laatusuhde.

Miinukset: Huonot tyynyt. Sängyt eivät pysyneet yhdessä. Hieman outo pohjaratkaisu huoneessa, kylpyhuoneeseen ei ollut omaa ovea ja suihkuun näki ikkunan läpi huoneesta.

Plussat: location its 3 mons from IStbahnfop station. connects you to berlin easily

Miinukset: terrible staff the room didnt even have kettle or mugs for tea the staff behaved terrible. they need to learn how to smile and greet

Plussat: sijainti oli hyvä, aamiainen tosi kallis.

Miinukset: "neljän tähden hotelli" eikä ilmastointia, huone oli törkeän kuuma.

Plussat: The staff were great, so friendly and helpful and spoke excellent English which helped as our German is very limited. We are a couple and stayed there for 4 nights, our room was great, very spacious and I liked the little touches they added such as mini sewing kit, cotton buds, shower cap etc. Overall the room was clean, the beds comfortable, we had to ask at reception for extra pillows which wasn’t an issue. We stayed in October 2018 and the room was nice and warm. And the hotel is round the corner from Ostbahnhof station which was perfect, about a 10 minute walk to the local bars in Friedrichshain. Overall a nice hotel for a city break.

Miinukset: There wasn’t really anything we disliked, the only thing I would point out is that there wasn’t any aircon which was fine for us staying in October but I imagine wouldn’t be very pleasant if you stay there in the summer. Also, the shower is in the middle of the room, again not a problem for us as we are a couple, however could have been slightly awkward if staying there with friends and family.

Plussat: Moderdi ja siisti. Kulkuyhteydet hyvät.

Miinukset: Ilmastointi puuttui. Sängyt eivät pysyneet yhdessä. Astioiden vähäisyys. Epämääristä väkeä aseman ja hotellin välillä paljon.

Plussat: Sijainti oli hyvä

Miinukset: Huone oli siivottu hieman huolimattomasti

Miinukset: The hotel closed when half way through our weekend with no warning. No refund, no reply via email.

Plussat: The room is larger than most and the breakfast is good. The place looks lively and large. The wifi works fine.

Miinukset: There's a heavy smell in the air - the property looks like it needs some renovation. Some stuff is noticeably old like the shower than floods easily. The location is cool, with Ostbahnhof just a few hundred meters away. It's hard to spot the hotel as there isn't any indication and it's at an inside garden. The check-in process took longer than it should and it wasn't particularly welcoming. A complimentary bottle of water on the room would have been nice.

Plussat: Good breakfast,very friendly Service.

Plussat: Good wi-fi ! Close to the train station!

Miinukset: Hated the fact that they had a net on top of the building where there were dead birds, because they trapped their little legs in the net! :( Did not like the fact that the bathroom didn`t have a door and it also had a glass wall where you could see the other person showering while lying in bed. Really bad pillows! Staff at the front desk really cold, the entire vibe there really cold!

Plussat: The location

Miinukset: « I am not in the room so I don’t know if the room is ready for check-in », said the receptionist. I will never come back to this hotel.

Miinukset: Room was small, not as we ordered (was written big, wider than others). When we arrived thay said that it will be one big bed instead of two singles. But on booking.com we ordered single. Bathroom was in room not separeted. No soap, shampoo.

Plussat: Very good hotel. 4 stars accommodation. Great designer feel. Very clean and spacious rooms. Excellent and professional staff.

Plussat: The location is very good. The breakfast buffet was great on friday but on saturday (with more people) there was less selection and the food was not as nice: for example the croissants, the salmon, the freshly squeezed oranges and fresh fruit had dissappeared. The room advertized as a suite was big, with a small cooking corner. Was surprised to find it. I would have preferred something a little more stylish rather than more practical. The furniture is ikea-style.

Plussat: location is perfect, good price/quality

Miinukset: Internet conncetion was paid only, old TV receiver

Plussat: The only things we really liked was that the hotel is located in a neighbourhood of O2 World where we had concert tickets for and that it was really quiet in our room.

Miinukset: The design of the room is pretty awful. The shower being IN the room is rather ridiculous idea. Also "a paintng" on the wall behind the bed was rather scary than anything else. Although we booked the double room it was prepared only for one person and after we had complained about that the only things which appeared were an extra bedding and two towels (no extra toiletteries, no water, etc.). The staff understood English rather than spoke it and was not as helpful as one would expect in a 4-star hotel. The room was also not very clean. It was just clean on the outside but when we looked in the wardrobe there was swirl of dust on its bottom.

Plussat: Staff were very efficient and helpful. Dealt with uncertainties caused by the volcanic ash problem very well.

Plussat: Nice hotel close to trainstation Ostbahnhof. NIce restaurant

Miinukset: Rather noisy from terras and restaurant

Miinukset: The surroundings! ;-)

Plussat: almost everything

Miinukset: a few guests shouting out the windows in the night, making it hard to sleep.

Plussat: The location is very good as Ostbahnhof is near, the level of the room was excellent.

Plussat: The room was nice and clean, the bed very comfortable, the staff very friendly, the food at the restaurant and the breakfast were excellent. Location wise, very close to Ostbanhof station, so easy transport links.

Miinukset: The pillows were a bit uncomfortable.