Biarritz hotellit lähellä Chapelle Impériale

Plussat: Welcoming staff, modern clean design, fantastic location. We had a fantastic stay. it took a few minutes to walk to the main beach or the shops. great

Plussat: a decent hotel, a few blocks back from the beach, smart yet small room, average breakfast.

Plussat: Comfortable and clean with pleasant staff

Plussat: When we arrived the receptionist was immediately aware of our reservation. She also offered to book a taxi for us for an early departure the following morning. The location of the hotel was only a short walk to the beach and shops etc.

Plussat: A beautiful hotel in a very convenient location, very friendly and helpful owners, room was perfect - clean and beautifully decorated. We would certainly go there again.

Plussat: Small but very clean and tidy hotel ran by a nice couple, who took good care of our dinner arrangements.

Plussat: Design and room

Miinukset: Service could be better. For example there was no way of getting a drink of water at night.

Plussat: Erinomainen sijainti ja miljöö sekä siistit ja hyvin ilmastoidut huoneet. Hotellia pitää tyylikäs, ystävällinen ja auttavainen pariskunta, jotka huomioivat kivasti vieraat. Annoimme heille myös palautteen kolmen tähden hotellista, jossa on viiden tähden palvelu.

Miinukset: Ei ollut.

Plussat: Modernisoitu vanhaan arvokkaaseen taloon viehättävä kaupunkihotelli.Superiorhuoneessa parveke,kolme suurta avattavaa ikkunaa,näkymät vanhan kaupungin kujille.Kylpyhuone taydellinen.Ilmastointi sopiva.Suosittelen lämpimästi.Isäntäpari puhuu englantia.

Plussat: Henkilökunta avulias, ystävällinen. Kaikki toimi. Huone siisti ja OK. Ei valittamisen aihetta. Sijainti hyvä.

Plussat: Well situated for beach,dining and sightseeing

Plussat: The hotel is very centrally located and in walking distance to all areas of interest in Biarritz. The staff at the hotel were most welcoming and courteous. We found the rooms to be very comfortable,clean and well decorated. All in all a lovely hotel!

Miinukset: Because of the hotels central location ,it can be noisy early in the morning with delivery trucks etc. However, if I am in the area again I will definitely stay at the Alcyon.

Miinukset: Reserver pour 2 recu resa de kayak pour 1 personne Obliger de paye sup de 8€ pour mon epouse !

Plussat: We came driving from San Sebastian and the hotel was really easy to find. Dont forget to book a parking spot if you go by car. Parking right by the hotel was perfect. Staff was really service minded and nice. Rooms was flawless and cosy. Breakfast included good mix of healthy options mixed with a little vacation snack.

Plussat: atmosphere, tranquility

Plussat: No nonsense, good efficient staff, good breakfast. All in all will go back.

Miinukset: Nothing

Plussat: Very friendly and helpful staff, and well located near beach and city center.

Miinukset: No bath in our room, no fridge in room.

Plussat: friendly staff. good location..room well appointed.breakfast choice good with continental and hot choices.

Miinukset: lift could do with modernising

Plussat: My partner and I stayed for 1 night in this hotel - We loved it and the staff were very helpfull & had good English also!There are lots of Tapas and Wine Bars nearby and the market is less than 5 mins away!Also the staff recomended an excellent restaurant nearby... which was filled with locals!This is a great hotel - We paid extra for the large balcony whuch was lovely... and it was nice to sit out and have our breakfast in the morning sun!I would deffo stay here again!

Miinukset: No Complaints!

Plussat: The staffs were very helpful and nice. There was a stain on the sheet, we told them and they changed them immediately.

Plussat: Nice room, very helpful staff

Plussat: Very helpful staff and lovely room

Miinukset: Not something I disliked but could have had sunloungers on our lovely balcony!

Plussat: hotel is well situated near town centre and historic quarter. Our room was small but clean and adequate. Tea/coffee/kettle tray available on request at no charge. Nice staff.

Plussat: It was very nice staying at Kemaris. The room was clearn, well designed, and the staff were very helpful.

Plussat: Fabulous location, charming staff and delicious food. Wonderful view from our room and small terrace. Stylish decor throughout the hotel.

Miinukset: Appalling weather! Obviously not the fault of the hotel, but there was little to do in torrential rain. Nowhere to buy English newspapers eve.

Plussat: the view from my window

Miinukset: the quality of the breakfast and the small area that it's served in, poor value for €20

Plussat: I liked the situation of the room and views were lovely. Staff did not bother me during the day and were helpful when I requested anything.

Miinukset: I was not happy to be charged for breakfast which I did not take. The receptionist made a deduction for this but had I not checked the bill I would have been overcharged by 120€. Also Wifi was claimed to be free throughout the hotel but I wS charged 1.65€ per day for this.

Plussat: Locashion,stuff is very helpfull.

Miinukset: For sure the brekfast is bad

Plussat: Sijainiti loistava, Yhtäaikaa rannalla ja kaupungin keskustassa. Merinäköala loistava.

Miinukset: Aamiainen liian kallis.

Plussat: The location of the hotel was superb, allowing one of us to surf and one of us to shop! The decor and ambience of the hotel and the friendliness and efficiency of the staff meant that we had one of the best experiences of a small hotel we have ever had.

Miinukset: Parking.... Public underground Car Park (Bellevue) close by which the hotel uses but beware height restriction is 1.90m.

Plussat: friendly staff and contemporary style

Miinukset: Lack of sun on balcony

Plussat: 1. Clean rooms and magnificent view of the Grand Plage. 2. Helpful and friendly staff. 3. Central location.

Miinukset: 1. No shower curtain when taking shower in the bathtub, water all over the floor!

Plussat: Being on a pedestrian square, the hotel is very quiet and yet has a fine view of the Grand Plage. It is very well placed for shopping and for strolling along the sea front. The staff were very friendly and their English much better than my French!

Plussat: The location was excellent as the hotel is situated in the middle of town and facing the beach and sea. The decor was very nice indeed and the staff were always helpful - nothing was too much trouble. We also ate in the restaurant and whilst expensive, both the food and service were outstanding. We would fully recommend this hotel.

Miinukset: N/a

Plussat: The staff at the hotel were delightful, although the room had not been thoroughly cleaned and a broken tv was not mended.

Miinukset: As above

Plussat: Cute and comfortable room, reasonable price, wonderful staff, good location

Plussat: The personnel is very pleasant!

Plussat: The cleanliness was good, the location was walkable to the main town & it provided parking, though @ extra cost

Miinukset: Not up to the expected standard for a 3 star hotel. Our deluxe room certainly was very basic.

Plussat: An iron in the room would have being good a satlite tv with english channels otherwise ok

Plussat: I booked this hotel because it was close to to the centre of Biarritz and was reasonably priced in comparison with similarly located hotels.

Miinukset: Lack of air-conditioning. Lack of restraunt facilities.

Plussat: Oma uima-allas.

Miinukset: Minijääkaappi puuttui.

Plussat: Voin vain sanoa hyvää ,että htl oli lähellä kenttää

Miinukset: Htl tarjosi vain aamiaisen,loppu päivän ravintola oli kiinni, ei ilmastointia.Puutarha suljettin klo 20.00 ja uima allas myös.Aamu uintia ei saanut koska allas aukeni vasta 0930.

Plussat: Hyvä ravintola (aamupala, lounas ja päivällinen), hyvä äänieristys, mukava uima-allas

Miinukset: Ilmastoinnin puute, siivouksen taso

Plussat: Good value. Pleasant staff and only a short walk to the restaurants, seafront and shops.

Plussat: the location was good and the buffet breakfast was excellent

Miinukset: the plastic sheets on the bed were annoying and a bit of a turn off

Plussat: The hotel is very central, within 10 minutes walk from the town centre and just a short taxi ride to the airport. The pool annd loungers are also a nice bonus.

Miinukset: We couldn't get a late check out and although there was a room for us to store our luggage there were no shower facilities or room held aside to freshen up before our evening flight home.

Plussat: Breakfast!!!

Miinukset: 8 euros for wi-fi, very noisy traffic and the rooms are not sound proof!!!

Plussat: location

Miinukset: rude waiter at dinner (didn't eat there again); no hair conditioner in bathroom

Plussat: It was a lovely 10 minute walk along promenade into town centre, a walk we enjoyed a couple of times a day! Also spa in hotel was really nice. Beds were huge and really comfortable.

Miinukset: Had a great weekend in Biarritz!!

Plussat: Hotellin sijainti oli mahtava!

Plussat: The location of the hotel is excellent, overlooking the beach and not too long a walk to restaurants. Pool area is excellent. Room very comfortable.

Miinukset: Food and drinks in the hotel are very expensive.

Plussat: The bedrooms were extremely comfortable and tastefully furnished. The pool area and spa were fantastic with wonderful views over the crashing waves. It is a wonderful beach location.

Miinukset: We were led to believe from the web site that all rooms had sea views. This is totally wrong and you only get a sea view if you pay a premium price. We were disappoointed to be given a room at the side of the hotel immediately above the staff smoking area. This was our biggest complaint. Our other complaint was the cost of meals in the hotel. Breakfast was 28 euros each and we were not prepared to spend another 56 euros every day for breakfast, so we were reluctantly forced to go out for breakfast every day. Had breakfast been more realistically priced at say 15 to 20 euros per person then we would have had breakfast in the hotel.

Plussat: The location was superb right on the sea front . Rooms quite spacious with comfortable beds and bedding. The indoor and outdoor pools were heated with plenty of sunbeds

Plussat: beds were comfortable Reception staff were good at check-in. Concierge staff make a very good effort

Miinukset: waited 15 minutes for valet to get my car, while other guests were more important. during this time, one valet was loading another guests car, another was told by the reception to take bags to a room, although I had pointed out that I had been waiting for my car for a long time. food was extortionately expensive. breakfast quickly became boring. room service most expensive, and most limited I have ever come across. we once tried to have lunch at the hotel, but despite asking the restaurant hostess to point out to the staff that we had been at our table for a long time, with no service, we eventually just left, having not had our order taken, and run out of time in our schedule.

Plussat: Location and ocean-side views

Miinukset: over-priced food and drinks

Plussat: Overall the service was impeccable. The staff were very friendly and efficient. The quality and cleanliness of the rooms is second to none. I have stayed at this hotel before and will do again - I look forward to it.

Miinukset: For some reason this time, the breakfast service was poor. The staff were 'distant' and seemed to be falling out amongst themselves. On one day, we didn't get our coffee for about 20 minutes and on another, the restaurant ran out of plates, so people were putting bread, cooked breakfast etc in a cereal bowl. There seemed to be no urgency, nor desire to provide a good service. This was a pity and contrary to every other service in the hotel.

Plussat: Everything the service and room was excellant

Miinukset: no

Plussat: I liked the central location of the hotel and the inroom tea/coffee making facility was welcome.

Miinukset: The room was too small aand the breakfast offered was expensive.

Plussat: We had a wonderful stay here, The service in the hotel was very good, the welcome pack including a backpack was great, it would be a great example for other city break hotels. great location for beach, shopping and sightseeing. Will stay here again.

Miinukset: The only complaint could have was the weather was poor for our stay, not that the hotel could be blamed for that!

Plussat: My partner adn I stayed for one night in this hotel.Its location is fantastic - it is right in the middle the main shopping street!We had an Ocean view Room on the 8th floor and it really was worht the extra money - the view was gordeous both to sit and relax in teh evening and also waking up in the morning it was spectacular....The room was clean - a little small - but well designed and clever use of space & had a nice designer quality finish.

Miinukset: No Complaints!!!

Plussat: Great location, helpful staff, comfortable room, good breakfast - all in all. a very good experience. Welcome bag a nice and original touch.

Plussat: Great location, clean room and a good breakfast

Plussat: The location was excellent.

Miinukset: No.

Plussat: excellent location across from the beach, staff were excellent, i asked the receptionist if she could organise hiring a car for us for 2 days and she organised all.

Plussat: Great location, although the hotel needs a bit of sprucing up, especially the main floor / lobby, etc.

Plussat: For us the location of the hotel was brilliant, you can walk straight on to the beach and there were plently of places to eat nearby which were lovely and not too expensive. The hotel itself was clean and the room size was good

Miinukset: slightly noisey outside the hotel on the street in the early hours of the morning but not a huge problem and the noise didnt last long

Plussat: Situation was nice, it was walking distance from the busy center. Beach and a lot of nice bars were close, also restaurants. Private car parking was very helpful and necessary.

Miinukset: Staff was almost unpolite and breakfast wasn't value of 16 euros. There was a little bit stuffy atmosphere.

Plussat: The location and cleanliness of the hotel was great, however I thought it was overpriced or at least to have breakfast included for the price..Good secure parking very closeby...

Miinukset: The fact that breakfast was not included and that you have to pay for the internet service in your room...even the free wifi in the lobby was no good to me as it would not let me connect...

Plussat: The hotel is pleasingly situated and provided you don't pay rack rates it is good value.

Miinukset: Breakfast is much cheaper elsewhere.

Plussat: Position, position, position

Plussat: Location was great. Staff were fine.

Miinukset: Menu was very poor, no computer cubicle/business facilities unless you took your own computer. The hotel was well over priced , it was an adequate guest house at a hotel price. We enjoyed the stay - just too expensive. We saw other very adequate hotels at 80e a night less !

Miinukset: Very average. Very basic breakfast for 15 Euro

Plussat: Location brilliant, staff great. Lovely decor too and wonderful view from the large window of the sea (would recommend booking sea view)

Miinukset: Breakfast a bit expensive - cheaper to eat at one of the many cafes nearby