Biarritz hotellit lähellä Côte des Basques

Miinukset: Tatty old rooms with a strange odour, broken A/C, exorbitant price which filled us full of hope that we would receive extreme luxurious treatment only to be sorely disappointed. Ordered late room service and had to reject every item due to poor quality. After being told we could entertain guests anywhere in the hotel the pool attendant handed me a bill for €EUR450 for the visitors who came and sat with us for an hour by the pool even after us spending €EUR300 on drinks!!! Which I promptly refused to pay. After very little sleep I tried to complain and received a small discount on the bill, but 1 night still came to €1,800!! There is no way this hotel is deserved to charge that kind of money for the return in property standards and service. I will be taking this up further with the hotel an Hyatt group.

Plussat: Super location. Breakfast was excellent.

Miinukset: Everything relating to food and drink was very expensive. Lunch-time menu would have benefited from a few more simple options.

Plussat: Beautiful hotel in a wonderful setting

Miinukset: Very expensive . Breakfast is inside whereas the pictures lead you to believe it will be served outside

Plussat: Nice breakfast. Smoked salmon was highest class and croissants were very tasty. Superb view from our balcony

Miinukset: I was disappointed by very late swimming pool opening hours. I always like to have a swim before my breakfast and pool is open here just 0930! Latest time since I am traveling long years!

Plussat: Best location to enjoy beach while able to lounge by the pool.

Miinukset: Not much, maybe slightly overpriced drinks.

Plussat: location and view from dining room

Miinukset: place is showing its age, and its cost for rooms and meals are far too high. breakfast for 1 person was 50 euro, about $60 USD. the ocean view room i reserved from kayak was $550, and the only view of the water was from a side window; you had to right up next to the window to even see the water or beach. when i complained, they said that since you can see the water from the window, it qualifies as ocean view. we got misled from the check in girl as to when our room would be ready, and got fast double talk as to what happened. there also appears to be some wiggle room between what we learned about the room from kayak and what the hotel provided. kind of a bait and switch. we won't be back.

Plussat: The hotel had been spruced up after the G7 so that was good

Miinukset: The staff had an imperious attitude

Plussat: Location is perfect, the views are magnificent

Miinukset: The building is outdated, needs renovation badly, the inside pool was cold

Plussat: The location is great

Miinukset: The service was really bad. The room is not very clean

Plussat: New room of the same category was excellent but the first one (I booked deluxe room with partial ocean view) was given to me has inner yard view with a bad smoking smell. However, new room was 365 Euro more expensive per night.

Miinukset: Some staff attitude at the check-in

Plussat: Location

Miinukset: It’s tired and needs to be refurbished. Too expensive for what’s in offer.

Plussat: Fantastic location

Miinukset: People working there were rude. That's strange in such a place

Plussat: The property is very close to everything in the tourist area of Biarritz.

Miinukset: It was a little expensive, but the room was very large and it was peak season in Biarritz

Plussat: Our visit was just before G7 so this had an effect on it. Location is fantastic - superb views. Room was high specification but small considering the price we paid.

Miinukset: When arriving we were told how much breakfast was so we thought we hadn't booked it, although we had - however this was well dealt with by reception with a refund when we checked out.

Plussat: I loved the location, The staff were fantastic and the property was well maintained and very clean. (I truly loved the whole experience. I do suggest the bigger Suite with the large balcony, superb.

Miinukset: More choice of food at Breakfast and dinner

Plussat: Location was perfect, staff were helpful

Miinukset: Even though the room was split level we found it small for two adults and one 9 year old

Plussat: I liked the location

Miinukset: I did not like the fact that the hotel does not offer anything else except location

Plussat: Fantastic location, well equipped rooms, friendly staff, lovely breakfast

Plussat: Location and view

Plussat: The hotel is small and compact in an excellent location for views and town access. The rooms are stylish and comfortable.

Miinukset: The central location proved a problem as it was very noisy and the noise began very early in the morning- around 6.30am with shop and restaurant deliveries. An exceptional issue also affected us - the removal of items relating to the G7. This compromised the pleasure of our stay considerably.

Plussat: Great staff. Super room with great balcony and superb view.

Plussat: näkymät merelle

Miinukset: ruokailuaikojen lyhyys

Plussat: Sijainti melkeimpä täydellinen

Miinukset: Vähän kallis eikä ihan sitä mitä pitäisi olla

Plussat: We have stayed at Le Regina three times now and so, obviously, we really like the hotel. The rooms, which are admittedly expensive, are beautifully appointed, with huge comfy beds (and the all-important air-conditioning), and are fastidiously maintained by the housekeeping staff throughout the stay. The hotel is a picturesque ten minute walk from the town... which suits us as it means there is an "air of calm" at Le Regina which contrasts with the hustle & bustle of the centre. The pool area is extremely relaxing with plenty of sun-loungers - we have never experienced any difficulty securing a couple whenever we have turned-up. Finally, there is ample private car-parking at the hotel.

Miinukset: The hotel quite rightly describes its beautiful, period atrium (their "patio under a glass roof") as the jewel of their crown. Unfortunately, it is always empty... which is such a shame. We wonder whether this may be a result of the bar drinks being so very expensive (€7 for a cola; €16 for a cocktail)? The price, and the lack of atmosphere in the room resulting from the lack of guests using this particular facility, certainly served to prevent us from using the facility... again, such a shame as we would have loved to spend our evenings enjoying the surroundings.

Plussat: The property was very special, spacious, clean and comfortable.

Miinukset: Other than the front desk, the staff were uninterested, uninvolved in helping or waiting on anyone. Perhaps it was the end of the season. Breakfast was minimal.

Plussat: Todella hyvä aamiainen, monipuolinen, paikallisia tuotteitta. Ihana huone, hyvä palvelu

Plussat: Free big parking, wifi

Miinukset: Breakfasts could be much better!

Plussat: The hotel.us first class.

Miinukset: Nothing at all

Plussat: Swimming pool has great set up

Miinukset: Restaurant: set up and ambiance (nonexistant) don’t work with the menu (excellent food) and the prices

Plussat: it was a beautiful property with stunning views the staff were very helpful

Plussat: friendly staff, great location, lovely restaurant for dinner, very helpful sommelier and relaxed breakfast, nice pool. Good location for walking along all the beaches

Miinukset: nothing

Plussat: Illallinen hotellissa oli erinomainen

Miinukset: Olisivat hyvin voineet antaa late checout palvelun, eivät antaneet

Plussat: Beautiful, scenic location. Helpful & friendly staff. Hotel lobby, bar & restaurant very nice.

Miinukset: After a week of traveling In Bordeaux region, we were hoping to get laundry done while we stayed at the Le Régina for 4 nights to explore Basque region. They did offer laundry service but price was prohibitive. 19-20E per piece for a T-shirt/underwear?? Cheaper to buy new....

Miinukset: The difference of daily room rate when I added 2 extra days at the front and end of stay

Plussat: Very good sea view, efficient staff and hotel decor. Good private parking facilities

Miinukset: Minor item... The wardrobe space was limited, particularly for longer items of clothing.

Plussat: The hotel was everything we needed, short walk into town with a pool. The shower was great

Miinukset: Nothing

Plussat: Beds comfortable and breakfast good . Staff lovely

Miinukset: Bathroom tiny

Plussat: Room kept very clean house hold staff very good very convient to town good bus service just outside hotel

Miinukset: Room too small no fridge in room

Plussat: Location was great, near the City Market and ocean but also near the train station.

Miinukset: AC wasn’t working so it was uncomfortably warm

Plussat: Kiva huone, hyvä ilmastointi, toimiva WiFi ja respassa ystävällinen palvelu. Viihdyin oikein hyvin ja Biarritz oli aivan ihana pieni lomaparatiisi!

Plussat: The swimming pool is a lovely extra, the room was very clean, and although outside the main town - the location is a good option.

Miinukset: The room was slightly small for two people plus luggage.

Plussat: Great location Good staff

Miinukset: Nothing

Plussat: Good location, able to walk into the city and beach

Plussat: Good hotel with very small rooms but still very well thought out, really nice friendly staff, lovely pool with surrounding gardens. Short walk to Biarritz town downhill. Good parking below hotel. Would stay here again for one or two nights.

Miinukset: nothing except rooms could be bigger.

Plussat: All was quite OK for 3 stars, but not the price, that we've let for high season. Staff at the Front Desk - very good job!!!

Miinukset: 1. Сreaking bed ))) 2. Very "strange" choice of the wall (bed) lamps switches placement - on the back of the bed at the level and near the head. so at least - five times a night accidentally in the dream turned on the light )))

Plussat: Location great 10 minutes walk from centre

Miinukset: It was full for G7, we were the only people not carrying guns at breakfast!!! A real one off and the hotel coped well considering almost all the guests were police , security and journalists

Plussat: Location. Eugenia at the reservation desk was helpful, fun, and pleasant. Room was clean and comfortable

Miinukset: Nothing.

Plussat: Beautiful boutique hotel over looking the sea front and church. Woken with the church bells which was wonderful.

Miinukset: It was perfect

Plussat: Great location right by the beach and close to good restaurants

Plussat: Hyvä palvelu

Miinukset: Pieni huone. Huono aamiainen.

Plussat: Location is excellent

Miinukset: Car parking difficult with a large car

Plussat: Just loved it

Miinukset: Price of beer

Plussat: Close to everything Bed was fine

Miinukset: Breakfast Rooms Service

Plussat: We liked everything. The hotel has a laid back, comfortable feel and is in a fantastic location. We had a lovely room with balcony and sea view which was definitely worth it. Buffet breakfast was excellent and our dog was welcome everywhere in the hotel.

Miinukset: Nothing.

Plussat: Ihanan kotoisa hotelli, jossa hyvä ravintola. Tyylikäs, ja erittäin kauniisti modernisoitu. Sijainti loistava. Parkkihalli ihan vieressä aukion alla. Mukavat kävely mahdollisuudet koiran kanssa.

Miinukset: -

Plussat: Location was excellent, comfortable bed good shower and air con, hairdryer. Staff friendly.

Miinukset: Not sure it was good value for money

Plussat: Lovely location in the heart of a buzzing square. Super comfy beds, laid back vibe and spectacular views of the sea. Lively with the windows open and quiet with them closed, which is ideal. Staff were friendly and welcoming.

Miinukset: Plastic cups were a shame, and tea and basic facilities like tea and coffee could have been better. We had a big leak through the ceiling on our first night and the following morning, which soaked our clothes and books. The offer of a glass of wine on the house didn’t compensate for the inconvenience, although after some negotiation we reached a sensible agreement. It could have been handled better though.

Plussat: Really comfortable, clean, relaxed hotel.