Big Bear Lake hotellit lähellä Alpine Slide at Magic Mountain

Plussat: Excellent for family vacation! The room is clean and spacious, garage is a big plus, location is convenient to almost everything. Definitely come back!

Plussat: Close to village and lake, plush clean carpet, big bathroom and closet space, flat screen tv, fireplace, wide open space right across the parking lot where we were able to play in the snow. Loved it! Will definitely return and recommend!

Miinukset: No microwave or fridge :( pillows a little uncomfortable. even though we were one of maybe 4 occupied rooms and we were leaving on a Tuesday, they still called at 11 to remind us of check out. It's not actually a negative I guess - they were nice about it and 11 IS the listed check out time but I will always give bonus points to a place that gives free late check out!

Plussat: Great location

Miinukset: Rude staff

Plussat: down to earth

Plussat: Everything!

Miinukset: I have no complaints at all!

Plussat: Nice kitchen facilities in the suite with microwave, stovetop and fridge. Good location.

Miinukset: Customer service was lacking. The front office staff made us feel like they were doing us a favor when helping us or even checking us in. There's even a sign up at the front that says something to the effect that they charge extra for bad attitudes. They didn't greet us warmly, and I even had to ask if they worked there, and they had no nametags or uniforms. They did respond and get someone to our room when we had some issues (lamp was missing a knob, there were crumbs on the sofa bed showing that the fitted sheet wasn't changed, the toilet seat was loose) and were courteous. In terms of the room, the carpet was old (they said they were planning on changing it), the bathroom facilities were very basic and old, the sofa bed is not at all comfortable despite being new (you can feel the springs), and the housekeeping staff made it abundantly clear that they do NOT clean the rooms (unless you request that they vaccuum, which we did), but that they simply make the bed if necessary and change towels. Overall, I would compare this to an old Motel 6. I would not pick this inn again--I'd upgrade to a hotel.

Plussat: The staff was friendly and the rooms were very clean.

Miinukset: The ice machine was in the office and it closed at night. No fridge so bring a cooler.

Plussat: Good location, the staff very nice and a mini bar at the reception with tea-coffee in the morning very handy. The room good size and clean.

Miinukset: Around 1-3 am both night we stay will have a few people dunk and a bit noisy, but my children so tried from snowboarding the noise don’t bother them anyway.

Plussat: clean and roomy, comfy beds, near restaurants and stores. open field next to hotel full of snow for kids to play

Plussat: Location was within walking distance to a good amount of places. The staff was very friendly and extreamly helpful. The hot tub and the fireplace in the room was nice. The scenery around is beautiful aswell. Overall I really enjoyed my stay

Miinukset: Minus the bed the room seemed like it hadn't been touched sense the 90's. Extreamly small tv in the bedroom and slightly larger in the living room,but still too small. The shower seemed to be made for someone under the height of 5'5" and I'm tall so it was almost unusable for me.

Plussat: Great location, very clean, comfortable bed, friendly helpful staff. Our room took a while to warm up, my only suggestion would be to preheat reserved rooms. Once it warmed up it was so very comfortable

Plussat: Great place. Definitely will come back

Plussat: Peaceful, quiet, friendly staff. Good location, view of lake! Close to all restaurants.

Plussat: Location was perfect

Miinukset: Door handle needs to be upgraded.

Plussat: Excellent location

Miinukset: The rooms had old disgusting carpeting through every inch which we can tell was never washed. It even surrounding the jacuzzi! Disgusting! We wore socks the entire time! Great location but disgusting rooms

Plussat: Close to the village and easy to get to.

Miinukset: Since you're facing Big Bear Boulevard it can be a little noisy, but that's to be expected and ultimately it had no effect on our sleep.

Plussat: comfortable bedding, GREAT location, very cozy

Miinukset: the showers should really be updated

Plussat: It's within walking distance to the village. Lots of restaurants. Beds were spacious. Loved the fireplace. They provided heaters for the winter.

Miinukset: Bummed no actual kitchen. Would've loved to stay in and cook rather than go out in the cold. Tub could use some love (maybe a nice hot tub?) didn't like that right outside door there's a seating area for the restaurant, too loud. Stain on Duvet cover.

Plussat: Thanks to the gentleman at the reception desk we got the jacuzzi/fireplace room, which was amazing! Price point is amazing considering the location, everything is within walking distance and surrounded by so many amazing restaurants

Plussat: The jacuzzi and fire place in the room. Also that it was closed to the shops and restaurants

Miinukset: No complaints

Plussat: It wasn't everything we needed! The fireplace was real nice, the courtyard was quiet.

Plussat: Loved the spa tub!

Miinukset: Wifi speed for streaming

Plussat: Location, staff, restaurant, rooms.... all great

Miinukset: Nothing. Very happy, stay here regularly.

Plussat: Located right in the middle of everything. Staff is always friendly.

Miinukset: Everything was great

Plussat: It was close to the event I was attending; it was clean.

Miinukset: The thermostat was difficult to use so I ended just opening the windows. It was noisy outside,

Plussat: Location

Miinukset: Guests do not respect the 10am to 8am quiet rules and there is ZERO soundproofing. As a result, we heard couples coming back from town drunk, arguing, laughing, talking, and proceating all night long. Zero sleep. Would not return.

Plussat: This location is off the main road, quiet, well furnished, with just enough amenities for the urban getaway, walking distance to the sleds, perfectly between downtown food and the ski slopes. These are the coolest cabins, and we will be back!

Plussat: Noon lodge was beautiful ! The modern design was everything. The beautiful look over the bay (it was frozen when we went) is incomparable! I loved that they had our key ready with our name on it and we just dropped it off when finished. There wasn’t too much communication with the lodge (which I liked) but they give you cards with numbers to call/text when you need something. When we did call, they were very friendly and prompt.

Miinukset: WiFi wasn’t the best. We called for help but I think it was out of their control. However, between the view, and the fun family time - it eventually didn’t matter.

Plussat: Great service! Wonderful time had by all! :)

Miinukset: The WiFi isn't working

Plussat: Nice clean location

Plussat: I would like to start with how welcoming Jesus made us feel. Excellent customer service. Walking into our townhome the heater was on and it felt so welcoming like home. Very clean and cozy with a modern touch. The backyard is beautiful. We had a fire pit and chairs to gather round. Everything was perfect. We will definitely be coming back.

Plussat: Everything!!

Miinukset: Nothing...

Plussat: Very quaint. We felt very cozy during our stay.

Plussat: Everything was great easy check in.

Miinukset: Maybe have rooms ready by 3 like it states online, had to wait another 30-40 mins after 3 to have the room cleaned so had to wait outside and when we finally got to go inside floor was wet.

Plussat: How cute and homei it was

Plussat: Accommodating staff, communication prior to check in, and clean room.

Miinukset: The amount of road/traffic noise in the morning.

Plussat: Everything else.

Miinukset: The shower is small.

Plussat: Great location! Literally 5-10 minutes away from downtown Big Bear. The cabins were like your own little homes! Really good opportunity to have som personal/quality time.

Miinukset: The facilities were in an IDEAL location with a great layout and concept, but the place seemed like it was run down! There was a chalk chunk of wall behind our stove, some nail holes where pictures used to be. The fireplace frame was coming off the fireplace and it didn’t even work (could be snow related). The phone didn’t work at all. There was some bathroom shelving damage. And the water in the shower smelled funky (could have been the drain, but wasn’t going to chance a shower). Overall it serves the purpose, but wow. Clear difference between a decent vacation and a great vacation. Disappointed with that, but the trip itself was awesome.

Plussat: Mandy was great...She made us feel at home..

Plussat: Location

Miinukset: Only basic channels on TV,phone did not work

Plussat: Location and staff

Miinukset: The maintainability of the room was pretty bad. It needs several repairs in the bathroom, kitchen, heating and fireplace.

Plussat: Hotel employee was awesome great customer service I liked this place so much I stayed 1extra day will be back soon. Thanks again and hotel employee thanks

Plussat: Everything about our stay was absolutely fabulous! Hotel employee at the front desk was extremely polite and gave us a feeling of welcome. The cabin (Presidential Suite) has a large kitchen and a great backyard with a hot tub. The dining area had seating

Miinukset: No complaints everyone was perfect.

Plussat: Had kitchen. Ground level. Nice heater.

Miinukset: No staff on duty. Very dry in the room. Small shower.

Plussat: The location at the place and kids friendly

Plussat: Location was ok. Room was clean.

Miinukset: You had to stand under the tv to get the remote to work. Bed dipped in the middle and wasn’t comfortable. The chains on the fan were broken and you couldn’t turn it off, and it was on high in October. Room was a handicapped room and shower flooded the bathroom. Room needs a table. There was no maid service even though there was a magnet to place on the outside of the door asking for maid service. Used all of our towels soaking up the puddles in the bathroom and had to call and ask for more. No one is is in the office. You have to call a different hotel for help.

Plussat: Close to town. Clean

Miinukset: Bed was too high and no water pressure. Bathroom was very tiny.

Plussat: I loved the place! It had a cozy fireplace and the clerk who checked us in contacted us after we were settled to be sure we had everything - even a wine opener! Highly recommend.

Plussat: Very clean and great service , even had a little Christmas tree to put together

Plussat: The decor was really cute. Made us feel like we were in a cabin.

Miinukset: We stayed in Cabin 5 and the sound of the cars driving by was too loud. The bed was too springy.

Plussat: The locAtion of the hotel. The view was also nice.

Miinukset: The location of the property was awesome but the room was absolutely disgusting. Couldn’t walk around without shoes on without the bottoms of my feet being almost black! The baseboards and walls were very dirty also.

Plussat: Loved the cleanliness and housekeeping staff wS a pleasure to speak to.

Miinukset: The owners whom run the front desk were very rude and insisted that i keep everyone room clean as they are charging over 150 a night. Very insulting. . Also was harassed my whole stay for a credit auth form to be emailed faxed copies made ext during my trip.. was late to a very important meeting due to the owner insisting we take care of it that second. No breakfast as stated.. small Danish provided as long the Luke warm coffee . ;/

Plussat: Very large room, especially for the price. The bed was vey comfortable and the shower pressure was very good. The location is blue because it is very close to the lake and the shops and restaurants are only a 10 minute walk.

Miinukset: The only thing that really sucks is the gas! The pilot light are on for the fireplaces the whole time so there's a constant flow of gas. It smells and made my eyes burn very bad.

Plussat: it’s right near shops and restaurants

Miinukset: There was an odor right when you open the door to the room. Even after airing it out with the door open it continued to smell. One of the employees came in and acted like he couldn’t smell anything (I had to ask for a scented candle to help mask the odor in order to go to sleep and keep the door closed). Not worth 350 a night. Not even worth 100/ night.

Plussat: Fast check in late check out was available upgrade was offered at fair price

Miinukset: room noise