Big Bear Lake hotellit lähellä Alpine Slide at Magic Mountain

Plussat: place was nice relaxing and clean! had all the cooking utensils I needed, big extra!! place is outside of downtown but not too far so it felt like I was in the woods. lots of trees. bakery, brewery, Mexican food, small grocery store and hiking trail, all walking distance. staff was super nice.

Plussat: We loved the little small touches the make the big difference like the bow on the tissue you box. The wooden finish The cute wall paper that finishes the room perfectly The friendly management

Plussat: Excellent lodging with thoughtful details everywhere. We stayed in cabin 5. Had everything we needed, wood burning fire, comfy bed, well stocked kitchen, privacy, BBQ, great staff, tv, DVD, movies, patios., parking, close to all. Shower needed bit of updating but that was it. Get a cabin if you can afford to do so, privacy was really nice!

Miinukset: Shower could use a little update.

Plussat: Loved this place!!

Miinukset: The only bad thing was the bed in our room was hard as a rock. But we still loved the room!

Plussat: Locale is great Rooms are worn but cleanish Nottinghams restaurant has good happy hour bartenders rock there! One of my fav places in big bear when prices are cheap

Plussat: I liked the proximity to the local bars/resturants.

Miinukset: I went in the summer time and they didn't have any air conditioning

Plussat: It wasn't everything we needed! The fireplace was real nice, the courtyard was quiet.

Plussat: LOVED the location, rate, very clean room, and incredible customer service.

Miinukset: Internet was down, bed pillows were flat-wouldn't consider them pillows, mattresses were worn. Rooms need to be updated a little: carpet and headboards would make a drastic difference in appearance.

Plussat: Great location, clean accommodations.

Miinukset: Bed was uncomfortable.

Plussat: Walking distance to everthing

Miinukset: Shower head too low

Plussat: Loved the privacy and proximity. Off season is great, I'm sure peak ski season is completely different.

Plussat: The price was very affordable. Shower was very nice and the fact that it was off of Pine Knot so you didn't have to drive to go to the shops or eat.

Miinukset: The bedding was very old and "stale" feeling. Bed was also itchy.(no bed bugs though!) there were ants in the bathroom crawling around the sink.

Plussat: Close to town. Location

Miinukset: Bit dated, flat pillows.

Plussat: Free wifi.

Miinukset: Room layout was weird.

Plussat: Great location,accessible to everything. The rooms were big enough,and spacious to walk through..located in a central location close to food places,bars,etc. They also gave is a.discount coupon for eating in the restaurant close to the place

Plussat: We'd describe it as high end hostel in a convenient location. The evening fire & hot breakfast & dinner were nice options, The staff couldn't have been friendlier. A good value.

Miinukset: Don't expect luxury accommodations for such a low price & you won't be disappointed. We always spend our time outdoors & only require a comfortable bed & hot shower. The hot meals, big fireplace & congenial conversation were pluses to otherwise spartan rooms.

Plussat: Location, recent room remodel

Miinukset: N/A

Plussat: The room was spacious and clean.

Miinukset: The desk at check in stated the A/C was not working but that if we opened the window we would be just fine. What he failed to mention is that not only was the A/C broken, but they had the heat blasting in the hallways and our tiny 4th floor window only opened about 1". when we got into the room around 9pm it was about 80 degrees and never cooled down. We were too tired to request a room change. In the future we will request a room with a sliding glass door so in the event the A/C is broken again we can at least open the door to let some fresh air in.

Plussat: Rooms are good specially those with full kitchen

Miinukset: No beach, swimming pool is small

Plussat: The location is excellent, nice head board and decorations.

Miinukset: The pictures show a very cozy and well taken care hotel. We got a room with a loosed, old and dirty carpet. The phone wasn't working and the maintaines person at night wasn't able to fix our issue with our phone. Instead he told I could just walk to the lobby if I needed anything. No way a four star hotel would be giving you that type of answers. The main reason why we wanted to stay there was because of the view, but we had a much better experience at the Frontier cabins where we stayed last time.

Miinukset: Don't ever take room 214...next to linen room...wake up call at 5am and so much noise you can't go back to sleep.

Plussat: Easy to find. Volleyball net available. Patio furniture included.

Miinukset: Furniture bulky. Felt cramped although there was enough room. Old fashioned heater. Volleyballs all needed air. Jacuzzi was dirty.

Plussat: Good location. Eventually got a semi-decent room.

Miinukset: First room we were given was absolutely disgusting. No molding between carpets and wall. Filthy floor. Walls looked dirty. The excuse was that it "hadn't been renovated yet". It was a disaster. They moved us to another room downstairs which was better (not great), but we had to settle for two queen beds instead of the one king we booked. Staff lacks a customer service orientation. Not rude, but not friendly either. They gave the horrible room to someone else straight away. We will probably not return, even though the location is very good.

Plussat: Comfortable and close to the mountain for skiing. They did have a hot tub, which would have been nice after skiing, but the snow basically made it inaccessible.

Plussat: It was very clean, cozy and the view was amazing!

Plussat: Pro: Perfect location, great views, fun sledding right on-site, comfortable beds, nice gas fire place, mini fridge.

Miinukset: Con: Holes in wall, interior/finish show age, ripped towels, jacuzzi needed cleaning (a ton of sand/dirt), shower was like 4" off the tub...

Plussat: The finishing touches were excellent. Excellent remodeled bathroom. Room was comfortable.

Miinukset: No WiFi

Plussat: The view and the coziness, loved the fire place.

Miinukset: The bathroom was too small and there was no microwave.

Plussat: Location and view

Miinukset: No restaurant/ bar or laundry

Plussat: The view of the lake from the room was AWESOME. The BBQ's (but not enough and location could of been better). The Jacuzzi was nice but could of been a bit warmer.

Miinukset: House keeping was kinda of lackadaisical. And the mattress was horribly uncomfortable.

Plussat: Location

Miinukset: Guests do not respect the 10am to 8am quiet rules and there is ZERO soundproofing. As a result, we heard couples coming back from town drunk, arguing, laughing, talking, and proceating all night long. Zero sleep. Would not return.

Plussat: This location is off the main road, quiet, well furnished, with just enough amenities for the urban getaway, walking distance to the sleds, perfectly between downtown food and the ski slopes. These are the coolest cabins, and we will be back!

Plussat: Loved the size of the room and bed

Miinukset: Didn't care for how far it was from the town's main shopping area but it's a short drive away so it's not a deal breaker

Plussat: I liked the quietness of the room. The continental breakfast was a bonus. i like how close the hotel is to big bear village. It’s in a good location.

Miinukset: The main issue I had with my stay there was the staff. When we came early asking if we can do an early check in along with asking questions, the staff at the front desk (Howard), was rude to my friend and I. He raised his voice and argued with us. He was disrespectful and unprofessional. Also prior to this, we were waiting about 5 min for him to be off the phone, which we didn’t mind. Then he gave us the attitude. As he was being rude to us, he greeted another couple (same race as him) as they walked through the door. As with us, he did the opposite. We then asked for the manager phone number, he said he was so we asked for the general manager’s. We then called and complained and Bill Ross got back to us and apologized on Howard’s behalf. We didn’t get an apology from Howard. Bill told us we can go back and do an early check in. We went back 2 hrs later and all of a sudden Howard’s attitude changed completely. He pretended he didn’t know us, and was nice. He didn’t apologized which I wasn’t upset about because we deserved one. He checked us in. Bill told us he talked to Howard and tried to explain the situation of why Howard was in a “bad mood.” Still no excuse for his behavior. I don’t feel that the matter was solved as best as it could. It was such a poor and annoying way to start off our first day at big bear because of Howard’s inexcusable behavior towards us, who are the guests. Oh, and one more thing, Bill clarified with us that Howard is not the manager but just an employee. So..Howard lied to us that he was the manager! It was just umbelievable! I was not satisfied with how the situation was handled and honestly I wanted a refund. It was uncomfortable to come back later to check in and see Howard again.

Miinukset: Breakfast was not good. I could only find breads, even thought it was the free meal... There are no bacons and eggs.

Miinukset: The front desk worker made fun of me for being in the military when we checked in. The parking lot is incredibly dangerous - they do not maintain the parking lot in the snow and our car was hit overnight; when I mentioned it to the front desk, I was told to wait (which turned out to be about 30 minutes) then told that it's "not our fault and you can't sue us" when I had simply said it has been hit and asked what to do. Took about thirty minutes to an hour to check in and to check out due to delivery trucks constantly blocking the only way in or out (except for the path that was blocked by 2-3 feet of snow and ice that we were told to use by someone at the front desk). The roof also leaks and has visible water damage.

Plussat: Price.

Miinukset: The heating and air conditioning was really noisy and squeaky. No blackout blinds. Very rude customer in the breakfast room.

Plussat: The price.

Miinukset: The dirty rooms. Minimal blankets on old cheap mattresses. The heater was working, but in poor shape. The nasty pool and drained hot tub. The huge pothole as you drive out. The extremely rude, aggressive, nosey and disrespectful manager.

Miinukset: I slept in my car

Plussat: For last minute planning it was cheer than the rest

Miinukset: Ants and spiders in the room. A/C did not work!! Staff wasn't the friendliest. No sort of window in the front of the room and no view... last time I stay there.

Miinukset: Carpet was stained, poor lighting