Big Bear Lake hotellit lähellä Alpine Slide at Magic Mountain

Plussat: Room was beyond what we anticipated. I had left a note in our booking that we were traveling for my birthday, and the staff left some balloons and a birthday card in the entry way for me. The place was amazing and we will 100% be back!

Plussat: The kitchen was phenomenal.

Miinukset: The bed could be a little more comfortable. We needed an extra comforter but the front desk didn’t want to give it to us.

Plussat: This is a beautiful and well appointed property. Located just on the edge of the village, shops, restaurants ect. All these are within walking distance or a short 3min car ride. Rooms and common areas are spacious, and fireplace is nice. The only complaint we have may sound picky, but was an an annoyance. The bathroom lights were on a motion sensor. There is no bathroom door to the shower, vanity area, only to toilet. Every time someone gets up to go to the bathroom in the night, the bedroom floods with bright light. Not condusive to good rest.

Plussat: The service was top notch as always. This is our second year staying here, and we definitely plan to return next year!

Miinukset: Nothing!!

Plussat: We love the peacefulness of this resort! This is our second visit and we've already booked for next month! The facility is absolutely amazing. We utilized the workout room and the pool, which were very clean. Ladies the restroom in the workout room is unbelievable. There is a shower, hairdryer and even a comfy chair to relax in after your workout. Joe is always amazing and checks in with us to make sure everything is great! Regardless of the staff's position, every staff member greets you and asks how things are going as well as how you are doing. This will be our monthly get away.

Plussat: Everything from the friendly staff, to the great rooms to the comfortable beds...etc...

Miinukset: Nothing it was great

Plussat: Was really impressed with the customer service. As soon as I walked into the front door. I was immediately greeted by Joe and the female that was working with him. Check in was really quick. Joe explained where all the amenities of the property where in the main building and explain and highlighted the map of the property to get to our room. Check out also was very easy and friendly. I will definitely be coming back here and recommending this property to others.

Miinukset: None

Plussat: Spotless!!! Close to everything. Staff very very friendly!!

Plussat: The staff were absolutely amazing!!!! We've already reserved two more trips!

Plussat: EVERY THING WAS GREAT. WE WILL GO THERE AGAIN

Plussat: Excellent for family vacation! The room is clean and spacious, garage is a big plus, location is convenient to almost everything. Definitely come back!

Plussat: Nothing. I would not call it hotel. It’s shelter I guess. Will never come back even if they pay me for. Take a look at photos inside of the room, bathroom, fireplace.

Miinukset: Dirty, smelly place

Plussat: Good location close to downtown, yet far enough that it's quiet. It's dog friendly (most places in Big Bear are, however). Price was half of any other location in Big Bear.

Miinukset: It's not a "lodge", it's a hostel. I don't have anything against hostels; I've stayed in lots of hostels, mostly across Europe. This hostel is old, worn down, and dirty. Our "adjoining bathroom" didn't adjoin to our other room, where the kids stayed. It was a room with a bathroom, and another without, with a boarded up hole where it used to connect to the bathroom. The one towel we had (in the room without the shower) smelled like an old rug, and I had to dry myself with a t-shirt. The fireplace in the big room bellowed so much smoke that everything, even our room, reeked of smoke. The fire isn't quaint (especially when it's 65 degrees out); it stinks. The host, who was a really nice guy, was reluctant to check me in 45 minutes before 4 pm. I've never stayed anywhere that wouldn't go out of their way to check you in if the room was clean, even if it was hours before check-in. He asked me to come back at 4, but ended up checking me in 5 minutes later. How about you check with housekeeping and accommodate your guests versus send people away until 4? For a little more comfort with our kids and for clean towels and clean air, I'll pony up double the money next time and stay up the road.

Plussat: Nothing

Miinukset: Everything. Dark.

Plussat: Very nice staff, close to village, will definitely return. Provide group meals if you are around, very cool if you are on a tight budget.

Miinukset: Young kids were there got a little noisy.

Plussat: We'd describe it as high end hostel in a convenient location. The evening fire & hot breakfast & dinner were nice options, The staff couldn't have been friendlier. A good value.

Miinukset: Don't expect luxury accommodations for such a low price & you won't be disappointed. We always spend our time outdoors & only require a comfortable bed & hot shower. The hot meals, big fireplace & congenial conversation were pluses to otherwise spartan rooms.

Plussat: The atmosphere and vibes

Plussat: This place is AMAZING! Made us breakfast and dinner, has the best dog ever, and is itself an absolutely stunning building! The location is great. I would absolutely stay here again.

Miinukset: The bed is a little soft for my taste.

Plussat: Really cozy place with a nice atmosphere. Helpfull and kind personal. We even got homecooked dinner!

Plussat: Good vibes. CLEAN. Very warm energy. The staffs are genuine, caring and helpful. Also, serve 2 delicious dinner and breakfast

Miinukset: The room that I was in, The heater is not that warm but I went during spring so it was not too much of a trouble. I still sleep very well.

Plussat: Staff was very friendly and welcoming. Huge friendly dog! Pool table was fun. Staff cooked dinner if you wanted to join. Very close to town center.

Miinukset: Found a few ants on my bed, and an occasional spider.

Plussat: IT WAS NICE

Miinukset: NO HOUSEKEEPING WE HAD TO DO OUR CLEANING.

Plussat: Cute little cabin, amazing spa tub! You can make a fire if you want, it has a small kitchenette. I’ll definitely be back!

Plussat: Very cozy and cute. Nice location. Clean. Friendly staff. Great price.

Plussat: Location was perfect

Miinukset: Cabin was much smaller than what I expected, not accurately depicted on Booking.com. No maid service on first night, almost ran out of paper goods.

Plussat: The price and quality, along with the very good staff

Miinukset: Too close to highway

Plussat: I reviewed dozens of places in Big Bear until deciding on Cozy Hollow Lodge because of it's positive reviews. I was very pleased. We stayed in a small, rustic, private cabin. It was very clean and cute. We used the fridge and TV and appreciated parking so close to our cabin. My partner and I actually spent extra time in the cabin because it was literally COZY. It is also within walking distance of a family activities center and just a few minutes drive from The Village. Staff was very friendly. We will definitely return.

Miinukset: My partner was not happy with the noise from the highway at night (periodic cars driving by). The lodge is on Big Bear blvd (like many other lodges/hotels) so I wasn't too bothered by it. But if you need to sleep in a quiet place, this might affect you.

Plussat: Staff was fantastic. Room was cozy and perfect for our getaway.

Plussat: We loved our room. It was so cozy and cute!

Plussat: Room was clean and modern/updated. Friendly staff.

Plussat: Very friendly staff. A cute little cabi

Miinukset: N/A

Plussat: We enjoyed the cabin it was adorable, clean, perfect for our stay. We had the best time and we were able to walk into the Village instead of drive which was so pleasant! :)

Miinukset: I think each cabin should automatically come with firewood for the fireplace not a seperate charge.

Plussat: The staff was very friendly, courteous and was to talk to. The room was very clean and well maintained. It was one of the most relaxing visits that we have had in a very long time.

Miinukset: Everything was great. I can't think of anything not liked.

Miinukset: They have

Plussat: Location, comfortable,

Miinukset: Flooring need to be cleaned

Plussat: It was a relaxing quiet place

Miinukset: Not as clean and prepared as I would expect.

Plussat: I like everything, and service, and property, and confert...

Miinukset: Cabin size was small

Plussat: Location was perfect from the village and the alpine slide area. Staff were friendly and inviting. We might make it our yearly stay every winter. Thank you.

Miinukset: Umm... I guess the only thing I didn’t like was that I didn’t get a chance to stay longer. I will book a longer stay next time.

Miinukset: Bathroom was too small

Miinukset: Bed was not like a cloud....still comfy

Plussat: Table and chairs fridge and hot shower

Miinukset: No view and small space for the price

Plussat: Everything was excellent we loved everything

Plussat: Great location. Walk to the village. Large room with balcony. Clean.

Miinukset: Beds were a bit uncomfortable.

Plussat: Everything else

Miinukset: Outdoor space was not accessible

Plussat: Location great and staff informative. The only breakfast I knew of was to pay for it at Stillwell's.

Miinukset: The back of the hotel could have been cleaner outside in the parking area.

Plussat: Proximity to restaurants and shops and highway access.

Miinukset: Room view

Plussat: Location central to the village.

Miinukset: Air conditioner never cooled and very noisy. Common areas old. Pricey for the age and condition.

Plussat: I have been staying in this hotel for the pass seven years and prices have gone up a little to much.

Plussat: Clean very nice staff

Miinukset: Didn’t like the room not able to change rooms Sometimes not knowing exactly what the room Has such as small window to look out My wife had to get on bed to see out window Just need to read the room better

Plussat: clean room

Miinukset: Staff is rude, no late checkout, restaurant's food is terrible.

Plussat: Located near downtown and summer weather was great.

Miinukset: It was all great

Plussat: Clean and comfortable rooms.

Miinukset: No bar.

Plussat: The location

Miinukset: Their was a worm in the bed, when we called down to speak to manager no one was available and front desk was rude. The manager never called us back.

Plussat: Location to the Village, hotel food was good

Plussat: Nice location

Miinukset: Somewhat pricey small rooms

Plussat: I loved the view, all the games available for families, the ability to bbq, and ability to walk around the neighborhood.

Miinukset: The rooms need some updating.

Plussat: Very nice location - on the lake, walking distance to the main streets.

Miinukset: Property is dated and I wondered how many more seasons can it take before a total restoration will be required. Expect bar-b-que grill smoke in your room if outdoor grill in use. Wall unit a/c blows directly on your head when in bed.

Plussat: Variety of things to do on site or near by

Miinukset: None

Plussat: Staff was friendly and responsive.

Miinukset: Na

Plussat: Close to village

Miinukset: Everything is great

Plussat: Fantastic location on the lake and near to lots of restaurants in the town.

Plussat: Very convenient location! Cute rooms with a nice view of the marina. Would stay again

Miinukset: We could hear the people upstairs a lot, not ideal.

Plussat: view and location.

Miinukset: no in room coffee and very hard pillows....needs update.

Plussat: The room was clean and close to the village

Miinukset: The grounds were in need of repair and lobby was dirty

Plussat: The location, view, and activities.

Miinukset: The parking. Only a few parking spots near the rooms.

Plussat: the location was really good, access to the village. good view of lake, good place to take your kids.

Miinukset: super noisy, lots of kids shouting all day, if you are looking for a place to relax, this is not the place. the staff on the front counter were rude and inconsiderate, really didn't want to spend time to listen to your problems. I believe the owner should reconsider on their hiring and training, the building is built with wood and if you are on first or send floor you can hear loud walking on your head.