Etsi halvat lennot: BoA

Basic airline, good price

Plussat: Attendants were fine and accommodating. The flight was on time and smooth.

Miinukset: The interior of the plane was pretty dated and no inflight entertainment was provided. It was a 7 hour overnight flight, which meant that was okay, but my three kids normally look forward to something interesting. Food and drinks were basic but tasted fine.

Miinukset: The crew left a XXX Lady left by my side. This person had to eat on my tray because she didn’t fit into her chair... there was no assistance from the crew to move me or her.

Flight delayed 2.5 hours

Miinukset: Did not give updates on delay. No communication to passengers

Plussat: Nothing.

Miinukset: The food was terrible, +5 hours delay, poor attention from the crew. Basic stuff every airline should be aware of.

Service and price are the best

Plussat: Service is ok and boarding was fast

Miinukset: old plains and not very clean

Delays

Plussat: The crew on land tried to do their best to speed up the boarding, but the departure was delayed 45 min because "connection problems" and warned only 15 minutes before boarding should started

Miinukset: Small airport with almost no services, plain is old and not clean