Henann Garden Resort

The location was incredible. It's located in Station 2 of White beach and the beach is a very short walk away. There are Henann Towel Boys who would hand you a towel and they'll set up a mat/banig for you at the beach so you can lay your towel on top of it. We got the premiere room and it was luxurious! The room had a king sized bed, there was a couch and a large circular table (perfect for room service or when you buy too much take-out). There was a large marble desk to do any office type work and there was a small balcony where you can directly see the "garden" area and the swimming pools. The bathroom looked awesome because there was this massive window. It also had both a shower and a bath tub. The breakfast had a nice selection of Filipino, American and a tiny bit of Korean food. There was a poolside bar so that was pretty awesome. The staff were really nice and the lady who helped us walked us all the way to our room and also let us check in a few hours early. I'd love to stay here again, especially if I want to impress someone.

I absolutely hated the water pressure in the bathroom. The sink, the shower, the bathtub and the toilet had weak water pressure, laughably weak. The water pressure in the toilet was so weak that it clogged several times. It also took forever until the hot water came out. It can be a real inconvenience sometimes. Also, the Wi-Fi was so bad. It was just as weak as the water pressure. It took me a while to load any kind of video from Youtube. For some people, the Wi-Fi is incredibly important because they work even on vacation. I don't know if it's because we were on the Third Floor and maybe the Wi-Fi is better in other areas of the hotel, but in our experience, it was horrible.

Great location, room was fine.

Staff not as welcoming as other hotels in this chain. Our room was some way away from reception, requiring quiote a walk and none of the staff at reception offered to help us with the bags. Along the way, staff were congregating and watching us labour with our bags and again did not offer to help. Very disappointing. Little things like only one toothbrush in the bathroom also slightly annoying.