Bordeaux hotellit Grand Parc - Paul Doumer

Plussat: Our flight was delayed and we arrived late at night, so unfortunately didn't have the chance to spend much time at the hotel. The night porter made a real effort to welcome us and arranged excellent room service. Everything about the property and room was great. Reception advised us very well regarding restaurants and made bookings.

Miinukset: I was informed immediately after making the (non-refundable) booking that the restaurant was closed for a private function on the night of our stay. Given that the restaurant will be an important factor in many guests' decisions to stay in the hotel, I recommend checking before you book. To be fair the manager did suggest alternative restaurants.

Plussat: Incredible small hotel with exceptional staff, amenities, beautiful rooms, the best breakfast, fantastic location.

Plussat: VERY LOVELY ROOM!!!!! we love our room and we have snapped a lot of photos for our memory in the room. The bedroom is also well equipped with everything, from the preparation of the room to the friendliness of the staffs, everything was great!

Miinukset: Hotel room price was very high for that location and it is far from the city centre.

Plussat: Interior decor, art collection, gastronomic restaurant, privacy (only 6 rooms), attentive and knowledgeable staff

Miinukset: Nothing

Plussat: The food

Miinukset: Being asked to rate the experience twice before it began and ended

Plussat: It was an awesome experience, breakfast was so elegant, dinner at the Michelin restaurant was amazing, everything, welcome, staff, rooms, definitely we love to come back.

Miinukset: Nothing, everything was perfect.

Plussat: Staff and the quality of the rooms

Miinukset: No bar for the guests or meeting area it’s a 2 star Michelin restaurant with 6 rooms and nothing else.

Plussat: Everything about it was amazing. Despite being in the city it still managed to capture the feel of a country chateau. Staff were wonderful in all respects. Would love to return.

Plussat: Everything about it is first class, yet completely unpretentious. Nobody will be disappointed. Very pleasant and friendly team. Beautiful room, fantastic dinner.

Plussat: The rooms are spacious and beautifully appointed with lovely garden views. An extremely large bathroom with separate shower and toilet facilities was most enjoyable. Toiletries provided were thoughtful and generous as well as the little touches of welcome macarons and departure lemon cake with drinks for our road trip was all YUM! The staff were exceptionally helpful, considerate and professional. Dinner at the Michelin Star restaurant was phenomenal. I would recommend the hotel highly for a wonderful experience and memorable stay.

Miinukset: I cannot imagine what guests could possibly not like about the Hotel. It is truly an exceptional establishment with an amazing compliment of staff.

Plussat: Location

Miinukset: Exagerated advertising. The room could not be, in our view, considered a suite. A large room, for disabled guests. Adding worn/tired chairs, squashed in alongside the bed. This also adversely affecting the ability of a wheelchair user to get to the bed. Charging extra for their advertised suite.

Plussat: Location location location

Miinukset: No breakfast facilities due to refurb. Location really good though ...hope to return

Plussat: Sain ihanan valoisan huoneen, jossa oli levollisia värejä: pääosin valkoista ja ruskeaa. Huone oli hyvin siisti. Lisäksi kylpyhuone oli mukavan tilava.

Miinukset: Hotellissa on vain portaat, ei hissiä, mutta se ei haitannut minua, sillä minulla oli vain vähän matkatavaroita.

Plussat: Clean, quiet and central location

Miinukset: Nothing

Plussat: Selection of food at breakfast could have been more extensive but was adequate for my needs and would not have been cheaper to have had breakfast elsewhere. Location was fantastic, like a village high street. Loved it and have already recommended. Hotel is spotless, cleaner is fantastic, and staff speak good English. They know how to get to everything! Nothing is too much trouble.

Miinukset: Loved everything about it, exactly my type of hotel!!

Plussat: The location is great in a very nice street. Many cafe and shops in the street ..

Miinukset: The room was really really small. It was fine for us as we spent just one night there but with 2 ppl in the room you can barely move . Staff at the reception was not really friendly. We got there in a rainy day, early in the morning and without umbrella ... they did not propose to lend us one which would have been nice.

Plussat: The location central to everything

Plussat: The Chartrons neighbourhood where the hotel is located is enchanting, it has a 'village' feeling with a great atmosphere in spite of being very close both to the Quais and the centre. Small but functional room that exceeded our expectations given the price.

Miinukset: When we inquired about parking opportunities before our arrival, they lacked to mention that parking in the street is free on bank holidays. Luckily, the very kind receptionist informed us upon our arrival so we only had to pay underground parking for a couple of hours and then took the car out on the street.

Plussat: Great location and really helpful staff.

Miinukset: Sometimes slow Wi-Fi.

Plussat: Wonderful location. Really good value for money especially in such a lovely area. Helpful staff. Room was comfortable, clean and had air-con. Continental breakfast was good value too.

Miinukset: The room I had was very small and walls quite thin - but I slept well and was comfortable.

Plussat: Super location, friendly and helpful staff. Can’t wait Togo back next year!

Miinukset: I wish I could have stayed more than 1 night

Plussat: Staff was helpful, and friendly

Miinukset: Old, run down, grotty. No air conditioning. Needs to be updated into the modern world. Overpriced

Plussat: The location

Miinukset: The réception, the quality of bed the room.....

Plussat: Great location for 1 night in Bordeaux

Miinukset: No towels and no one to ask for towels at reception. Also toilet flush didn't work properly

Plussat: Very good hotel, and nice owners.

Miinukset: A lot of mosquitoes in the room. No hooks in the room.

Plussat: It was cheap - though still not value for money.

Miinukset: When our taxi picked us up at the airport the driver told us it wasn't a hotel - and he was right , a cheap hostel maybe.Read all the reviews - if I had I'd have stayed somewhere else. There was no light ( or light fitting), or window, in the bathroom; how can that be cleaned? When it was "cleaned" there was a disgusting smell of Jeyes fluid in the entire room. We lit the bathroom with a mobile phone torch to enable some privacy. There was no ac so the window had to be open and we were bitten ( did the culprits live in the dank bathroom we wondered). We met other guests who were left waiting on reception and could get no replies - again, read the reviews! We felt we couldn't leave luggage on our last day as we might not have been able to access it or contact reception for help - so we did our final day's sightseeing with bags in tow. There's more but you can, and should, read the reviews of other guests.

Plussat: Had I been in it the room was basic but fine.

Miinukset: The woman on reception gave me a key fob and told me where my room was. At 2am I discovered the key fob receiver didn't work to get me into the hotel. I phoned the manager, but it went to answer machine. Had I been more sober I would have left my message in French. I ended up trying to sleep in the doorway like a homeless person until someone let me in at 8am. Having slept outside all night the manager was not apologetic and demanded I still pay for the room.

Plussat: Very well situated near the city centre, the staff very friendly

Miinukset: The bathroom wasn't very well cleaned after previous inhabitants

Plussat: Location

Miinukset: Dingy, mosquitoes, awful shower which made entire bath floor wet

Plussat: Very helpful staff, street parking, central location. Clean sheets in an otherwise dated hotel room(1973 style). Great value for one night only but room time must be minimized.

Miinukset: Toilet paper, no ventilation in the room