Hotellit lähellä Sofia lentoasema

Plussat: Clean , very nice decor , peaceful , check in and check out was really fast , airport bus on time fast and easy at 5 20 am . Ac works perfect ! Food at restaurant really good - overall highly recommend for park and fly !

Miinukset: The fact that my booking reservation was 78 $ and my bank account was charged 121,97 . No mini bar was used - this is not cool - I will request best be stern to investigate - it’s not about the money it’s about the action !

Plussat: Nice and comfortable rooms. Hotel very close to the airport, with pick up service free of charge. Breakfast delicious (available also early breakfast for those who have the flight early in the morning!) Reception desk really professional.

Plussat: Room very well equipped and comfortable. The buffet breakfast was outstanding

Plussat: The only thing good about this hotel is that its close to the airport(but so do others),but even this will not make stay there again !

Miinukset: The most disgusting and dirty hotel I ever seen ! I must start that a friends of mine already warned me to not stay there cause is awful and dirty but I decide to give it a chance, that will never happen again! I enter my room , turn the lights and i was shocked , there hair and pice garbage all over the floor , there satins all over the carpet it was terrible !!! I was discussed but i have only 5 hours before my flight so i was “ok i can take this I don’t wanna lose time so i will just directly jump in the bed and not touch the floor “ yeah but noo ,the moment i take off the blanket i saw that there is someones hair also on the sheets

Plussat: Easy shuttle service, even for one passenger.

Miinukset: Well, it’s near the airport, so you can’t really walk around and explore the area.

Plussat: Polite staff clean modern room

Miinukset: Would have been nice to have a small garden area to relax with a coffee or beer

Miinukset: Breakfast was good. Dinner menu at restaurant was uninspired and over priced.

Plussat: Erinomainen huone, ravintolassa erittäin ystävällinen henkilökunta. Hotellista helppo mennä autolla terminaaliin. Kysy kuitenkin reitti respasta.

Miinukset: Takapihalla oli roskikset auki ja roskia pitkin maata. Huomasin sen, kun kuljin koirien kanssa talon ympäri. Reitti kentälle hotellilta huonosti tai ei lankaan merkitty. Respa auttoi.

Plussat: Very kind and helpful staff. Good location near the airport. Good shuttle service to the airport. They even have an escape room in the hotel, but unfortunately we couldn't try it. You have to book a date prior your arrival in order to be able to play.

Miinukset: In the bathroom the shower was a bit not ok. It had no doors or curtain or anything to stop the water from flowing everywhere. So we had to collect all the water from the floor with a towel.

Plussat: King size bed! Room delivery with excellent food (try the cheesecake:)), close to airport

Miinukset: Some dust on the table...

Plussat: Sijainti lähellä lentokenttää, kun saapuu myöhään Sofiaan niin voi yöpyä Best Westernissä ennenkuin lähtee yöllä ajamaan tai kun saapuu illalla hotellille ja jatkaa siittä kentälle. Aika n. 10 minuuttia kentälle.

Plussat: Great staff, impeccable luxurious rooms, excellent dining. The location near the airport and the shuttle make this hotel very convenient.

Miinukset: Nothing. Everything was perfect!

Plussat: Service and attention.

Miinukset: AC is a bit noisy. TV remote did not work.

Plussat: Todella siistiä ja tasokasta. Ystävällinen ja hymyilevä henkilökunta. Laadun tunne oikein huokui tästä paikasta. Meillä oli kentältä vuokrattu auto, joka piti saada pysäköityä ja se toimi täällä erityisen hyvin.

Plussat: breakfast is good, location is near airport, friendly staff

Miinukset: lift operates only with key

Plussat: Room is comfortable and clean, all staff were very friendly and helpful, great location 5 minutes to airport by car, there is a mall across the street about walking in 10 minutes, to the city centre about 10 minutes by car. My flight was 06:30 am in the morning and offered a airport shuttle service at 5am.

Miinukset: breakfast is nice, if they can change the menu every once a while would be even better

Plussat: Conveniently situated close to the airport. Cool drinks in the fridge and included in the price. Reasonable breakfast. Stefan the bus driver kindly help us with the baggage and many thanks to him and staff.

Miinukset: Air conditioner is not strong enough to cool down the room

Plussat: Nice and clean rooms. Amazing location very easy access to the airport. And the staff is amazingly friendly!!!

Miinukset: I had not pleasantly experiences whit the taxi. I order a taxi whit reception at 10:10 and guest who order taxi after me took my taxi so I need it to waiting another 15 min for other taxi. Maybe the reception can pay a bit more attention on this mather. Other then this I hade amazing stay.

Plussat: Tasty breakfast, very polite team.

Miinukset: All was good.

Plussat: The hotel is perfect in every way, I am 100% impressed and this hotel will be my choice for all future trips to Sofia. I stayed in a lot of hotels in Sofia over the years and none come close to this standard.

Miinukset: I could not find any faults

Plussat: Very helpfull and friendly staff

Plussat: The staff was really helpful. The room was really big and comfortable.

Plussat: just wonderful!!!! breakfast is simply fantastic!

Plussat: large designer room,comfy bed, the roof bar is a big bonus you have good views over the city,and they are plenty of diners to give it a good atmosphere, The pool and steam room sauna are good condition . The food in evening was good quality, and breakfast was good on roof top, very close to attractions in sofia

Miinukset: the only problem we were told spa was open earlier that actually was

Plussat: Very Nice Hotel modern and clean extremly well located. Great pick.

Miinukset: One of the reception staff was not up to the standard. Probably in training but to helpful at all.

Plussat: We loved the location and the whole ambience of the hotel was great! The staff were very friendly and helpful and the rooms were great, had everything you would need to hand. The spa was extra special and the treatments were amazing! Not to mention the rooftop bar, with the best views of Sofia! :) We would definitely stay again and would recommend to family and friends!

Miinukset: We couldn't fault the hotel in any way, it was great. There was nothing that we did not like.

Plussat: Very good views of the cathedral. The bar is really good. Very charming area to have a walk.

Miinukset: Very expansive (more than 250 euros) for what it has to offer. The next time, it will be the Grand Hotel.

Plussat: Staff were lovely & went the extra mile. Food was amazing, as was the view from the rooftop bar. the spa areas was lovely; so clean & relaxing. The bed was super comfortable and the mirror in the bathroom was heated so no condensation issues :)

Miinukset: I was too comfy to wake up in time for breakfast and i didnt stay long enough to try a treatment at the spa :'(

Plussat: Location

Miinukset: The staff at the restaurant is not at the required level. They are either rude or the level of their english is not that good.

Plussat: Great location Rooftop bar was great Room size, bathroom, dressing room, all great.

Miinukset: The speaker in the room was for a very old ipod The staff on checkout took a very long time and delayed my departure There was no iron in the room, that could have been useful. Was nice to have a prosecco welcome bottle but nobody was serving it or offering it, there should have been a sign to let guests know that they could help themselves, or to have a member of staff say to please enjoy some complimentary tea/coffee/drink as we were not sure if we could have any.

Plussat: Just to say it is a fantastic hotel

Miinukset: We had problems with the aircon and the technician came three times per day. The staff proposed to change our room with a smaller one. When I said that the air con system is not my problem, the reply was we are sorry, but that’s your problem and we cannot give you a bigger or better room. For a five star hotel and a frequent guest, i never expect such poor service. Shame, nice hotel, bad staff. They are also cleaning the rooms without refilling the minibar with water. So you have to specifically ask them. Service has never been so bad, on the other hand prices were never so high....

Plussat: Ihana spa. Siisti. Ystävällistä palvelua. Hyvää ruokaa.

Plussat: The hotel was fantastic and the location is excellent. The staff and specially the concierges and front desk people (even during the night with Mr.Popov) were extremely kind and helpful, great taxi service offered compared to the existing taxis in Sofia. Wide and clean room. Breakfast good and with wide offer. .

Plussat: Location was really good, building and room are very nice, and staff are very pleasant.

Miinukset: This is a very expensive hotel and the biggest issue we had was the air conditioner, it just did not work properly. After the first night we told the staff about it and ended up switching to another room. The second room air conditioning was better, but the air conditioning was still not cooling as it should have been.

Plussat: very good check in service provided by the warm and helpful staff at the hotel reception desk. value added service also provided by the reception desk is the day tour arrangement to Rila Monastery and Provdiv. The unique part of the hotel is full of the history as you could see the ancient roman Amphitheatre at the lobby area.

Miinukset: the food and the staff quality at the restaurant need to be improved

Plussat: Everything was cool I will be back :)

Plussat: The rooms are spacious and immaculate. The service is sharp and the staff is courteous. We have stayed at this hotel twice already and choose it over other cheaper options for the great service. The wake up call was on time and the cab was waiting for us in the morning as we requested. The restored piece of a Roman coliseum on the ground floor is beautiful.

Plussat: Lyubo Popov from the reception was extremely professional, yet friendly and in general all the staff dealt with patience with me regardless my day drinking habits. Thanks guys I will be back

Plussat: First and foremost was the staff, they were excellent. Second was the facilities, they were beautiful and finally the location was fantastic.

Miinukset: There was a loud nightclub near by

Plussat: Staff were friendly and helpful. Room was massive.

Miinukset: Building and facilities would deserve an update. Breakfast was a bit stingy.

Plussat: Great location, clean spacious rooms

Miinukset: Nothing...

Plussat: Elegant lodging, raising the standard for Sofia.

Plussat: Good location!

Plussat: Erinomainen liikematka hotelli. Ymmärtäväinen henkilöstö ja hyvä ruoka.

Miinukset: Sviitin hinta hieman liian kallis

Plussat: A nice hotel close to the airport and the goal of the trip/

Miinukset: No complains. At all.

Plussat: The room and the mall next to the hotel

Miinukset: The stuff was not very interested

Plussat: Rooms and the location.

Miinukset: The staff in the breakfast area would need to improve their customer service mindset. They could smile a lot more, act more politely. If there is a problem that is brought to their attention should he acted upon with high level of urgency and without a facial expression that shows annoyance. Sometimes they were also rude in how they said things... Long way to go bit with the right role models and trainings, this can be easily corrected.

Plussat: Friendly staff, great in room service and spotlessly clean and comfortable.

Miinukset: -

Plussat: rooms had great connectors to tvs, even small bluetooth speaker is a nice touch.

Miinukset: mini bar was not working. window is not possible to open.

Plussat: Very good property, new and in very good position, not far from city center and convenient for going to airport

Miinukset: Toilet could improve a bit more for personal cleaning

Plussat: Clean, peasfull

Miinukset: Windows cannot be opened, they are fixed, so no air in the room

Plussat: Upea sviitti, hyvää aamupalaa,moderni ja viihtyisä kokonaisuus

Plussat: It is close to the airport, the staff are friendly, the rooms and comfortable and quiet. Good breakfast.

Plussat: This is a modern hotel in a modern building and not a Soviet era dinosaur you can find in the very center of Sofia. Very well designed and maintained. Enjoy large shopping mall next building.

Miinukset: The location is poorly accessible by public transit. I recommend using “Yellow Taxi Sofia” mobile app for fast and affordable taxi service. Also, the breakfast price is high to ridiculous for Sofia.

Plussat: It was clean and comfortable. The location and free parking

Miinukset: The room had no balcony.

Plussat: Excellent location, great buffet breakfast, helpful staff

Plussat: Pretty close to the center. Comfort room. Excellent breakfast.

Miinukset: Maintenance problems. Asking 30 euro or shuttle from airport, while I paid 1 euro to taxi driver. They charge for parking 12 euro per day. Why?? I am guest!

Plussat: The staff were helpful and nice. Nice location

Miinukset: Breakfast can be better.

Plussat: The staff was great. We arrived almost in the middle of the night, and they helped us find a place and booked it for us. They were very kind and helpful, we appreciated it. The rooms were spacious and nice. There is a very safe car park with limited access right under the hotel, so you can just drop by comfortably. The location is quite good to get to the Alexander Nevsky Cathedral.

Miinukset: The breakfast wasn't the best but really, it was nothing to complain about either.

Miinukset: Nothing

Plussat: Location and the room facilities. Size of the bathroom, great showers.

Miinukset: Toiletseat was loose in one of the bathroom. Service at breakfast and the variety of food served was unfortunately not of a 4 star hotel. Poor cleanliness of the floor in the Restaurant.

Plussat: Staff Hospitality, Modern style & near to most of city sights

Miinukset: Almost nothing

Plussat: Decent hotel right in the center of the city. Close to all major highlights. The room was spacious, clean and comfortable. Breakfast was available and quite decent, with many options (cheese, olives, hams, breads, eggs, coffee, tea...). All in all I think it's a good hotel for people who look for plain comfort and accommodation in the center.

Miinukset: Design of the room furniture was old style but the furniture was new. Room was facing the street, which makes it quite noisy when the window was open. Closing the window solved the issue at a great extent though...

Plussat: Everything was better than we expected, for low amount of money we got parking spot, clean an comfort room, sauna and wellnes, great breakfast etc

Plussat: Room was so spacious and felt very new and clean! Hotel staff were super helpful - airport shuttle was efficient. Nice breakfast.

Miinukset: Not that central but a very short walk to the city centre and the main sights :-)

Plussat: Central location

Miinukset: NA

Plussat: Excellent location, helpful bellboy, comfortable bed and and good gym. Next to the university and many restaurants. Nice and classy atmosphere.

Miinukset: Girls in reception was antipathetic, many electricity sockets in the room doesn't work, the rooms definitely need some renovation. Room service menu is extremely poor. Appliances are old and out of date.

Plussat: Good location and staff

Plussat: A very nice hotel in an excellent location in the city center.

Plussat: Very good location on a quiet street in the very center (park in front of hotel)

Plussat: Located a few steps from the Nevsky Cathedral, practically a few minutes walk from the beginning of the city center (15-20 minutes maximum), it's in a very nice and quiet area, facing a beautiful park. In the area there are restaurants and cafes. Free parking is very convenient. Staff is fantastic and very professional, I have to say something not very common in the hotels where we stayed in Bulgaria. Breakfast is sufficient. Rooms are spacious. The hotel is relatively small, a plus for me. They accidentally loaded me with something from the minibar asking me to pay at check-out. When I explained that I had consumed nothing and there was an error, they trusted the word.

Miinukset: Probably the offer of breakfast, sufficient but improvable.

Plussat: Nice hotel in the city center but in very calm environment close to park. Small, convenient. It was nice to get small chocolate every evening

Miinukset: water was given only the first day

Plussat: - location - quite rooms - nicely designed - very good breakfast - garage - flexible

Miinukset: - you cannot iron yourself, but have to order the ironing service which makes it a bit complicated if you arrive late and need the ironing in the morning.

Plussat: Good quality, sophisticated hotel centrally located in one of the most attractive parts of Sofia.

Miinukset: Very hot evening on my stay - but the air-conditioning didn't work.

Plussat: The staff was most courteous and helpful.Location is excellent with short walk to places of interest. Very satisfactory

Miinukset: Breakfast choice is limited as they don’t lay out a buffet. You are asked to order breakfast the night before which can be inconvinient.

Miinukset: A/C in the room located under window and doesn't really help. Also during the night there are two options. If you close the curtains when no air flow as A/C is behind curtains. If you open curtains you have fullmoon light. Also window itself is not soundproof, so you can hear every car.

Plussat: we have not taken breakfast but as understood from the reception they just serve crouasant and coffee/tea. The hotel is based not in the very center but in a quite place, close to the nice park. There are few nice restaurants nearby.

Miinukset: it could be good to have a breakfast served.

Plussat: Everything

Miinukset: Nothing

Plussat: Large room with nice balcony

Miinukset: Noisy air conditioning. Bathroom sink clogged. Not a great breakfast.

Plussat: A great family and comfortable atmosphere and service! Thanks.

Plussat: Very friendly staff. Took care of storing my bike. Very clean and located in a very nice and calm residential area with lots of nice cafes and restaurants in the neighborhood. Within walking distance of cities main attractions and center, Recommended!

Miinukset: The breakfast is only croissants and coffee/juice. I would recommend the bakery up in the street which has excellent pastries and other breakfast offerings. The restaurant connected to the hotel (might not be same owners) has some great vegan offerings, of good quality, but staff is thinking a little too much of themselves, rather arrogant.

Plussat: greate location

Miinukset: bad air condition

Plussat: Big room, nothing else. Won't return.

Miinukset: In contrary to the order, breakfast was not included. Only coffee and croissant. They said it's new this month. For the price paid, this is a rip off. Don't go there. The facilities and big room are not worth it. There are much better options.

Plussat: 2 restaurants literally near the hotel. Convenient.

Miinukset: Hotel should invest in anti-mosquito nets on the windows. Room was full of some bugs. Pillows were way too soft. But that’s my personal preference. Otherwise it’s a good place.

Plussat: Yordan, the host, was excellent and makes sure his guest's are well catered for. The premises and rooms are lovely and a nice garden to sit in. Quiet street so slept well too.

Plussat: The owner was very nice - he even took us from the airport at midnight. The room was clean and there was enough place in the room.

Miinukset: The district where the place is. It was very noisy and we could not sleep well.

Plussat: Excellent people, property, price and location.

Miinukset: Nothing

Plussat: the owner, Jordan, was a perfect host. He was kind, and ready to help with anything you would need help with. A place I would not hesitate to use again.

Miinukset: nothing I didnt like

Plussat: Yordan was VERY helpful and walked the extra mile to accommodate me and insure i was satisfied. I booked this place mainly after reading the reviews and they did not fail to meet the expectations!

Miinukset: Nothing!

Plussat: I can’t thank Jordan enough for my stay at Avel House. He was the perfect host. He showed me Sofia and took me to the airport the following day. I was a female travelling alone and I really really thank god I stayed at Avel house and had the experience I had with only one night in Sofia. The rooms were lovely and the price was amazing for the whole stay. Jordan and his side kick Alex are 2 of the nicest people you could ever meet and they have both made me want to go back to Bulgaria and stay with them again. And I will return and stay at Avel house and hopefully have more time with them both. They were the absolute perfect hosts and I highly recommend staying with them and talking to them about Bulgaria. This was a 10 out of 10 experience for me from the beginning to the end. Thank you so much! Wynie :)

Miinukset: Nothing!

Plussat: The family are friendly and hospitable.

Miinukset: The dog barking during the night a couple of houses away. The owners did nothing to quieter it and I was awoken several times.

Plussat: Jordan took great care of us from our arrival at the airport, until our departure from the airport after our trip was over. Room was nice and cozy and located right down the street from numerous stores, taxis, and close to the airport.

Plussat: It was amazing!!! Thank you for the hospitality!

Plussat: The host Jordan and his brother were very helpfull

Miinukset: The rooms could have been more neutral it was a mismatch of things there was an under small of cigarette smoke in the room . The bathrooms were new and clean but again a smell of sewage which could be the norm in Bulgaria but they could make attempts to cover and ventilate the smell and the rooms generally.

Plussat: Conveniently located near both the airport and city centre Clean room with brand new mattresses and a spotless bathroom Friendly and welcoming staff Quiet neighbourhood

Miinukset: Breakfast could be improved

Plussat: Located a short ride from the airport and next to a great outdoor restaurant in the park. Staff really friendly and helpful.

Plussat: Hyvää

Plussat: We only wanted an overnight stay close to the airport. Staff were lovely. Food in top floor restaurant was very good.

Plussat: Very good breakfast. Good rooms.

Plussat: The air conditioning

Miinukset: The breakfast was not good, especially the coffee

Plussat: Good value for money, Good location with clean facilities and friendly staff.Thank you!

Plussat: The breakfast was standard good. The basement-level restaurant with the garden is nice. The penthouse bar is also nice, but don't eat there.

Miinukset: The room was dreary. The mattresses looked as though generations of hookers have turned tricks on them. The smell of room freshener was so offensive you had to wonder what it was supposed to be covering up. When I tried to open the second window, to air the room out faster, I discovered there was no second window: there was a blank wall behind the curtain. The hotel charges for parking, but the parking space is actually part of the loading dock: as we were parking there, the garage door automatically closed and we had to find our way out of there through the "backstage" of the hotel, which no guests should ever see or smell. We also had to drag our suitcases up several flights of stairs before we reached the reception level. The receptionist stared at us blankly as we struggled with the suitcases, and it turned out she hadn't lifted a finger to process the information and our passports that we gave her before going to park the car, nor have the room key waiting for us.

Plussat: Excellent Staff!!

Miinukset: 10 minutes by car from the central Vitosha street. I would prefer to stay nearest the center! Not great breakfast, but good!

Plussat: OK for the price

Miinukset: Maybe the breakfast could be better.

Plussat: Very kind staff even with our late arrival. Parking is OK.

Miinukset: Maybe the bathroom could be better equipped. (hooks, shelves more lights etc.)

Plussat: Staff very helpful. Room very clean and beds erythromycin comfortable

Miinukset: Nothing

Plussat: Everything was great! Comfortable beds, clean, quiet area, good for resting

Plussat: The rooms are very spacious. We booked two rooms for one night and got two neighborous ones. Breakfast was fine, parking is free, which is important in a big city. Staff is helpful and speaks good English. There was a wedding party in the hotel that night, which sounded horribly when we arrived. We were told that it will not bother us at all as we got the farest rooms. To be honest, I did not believe it, but they had true, we have not experienced a single noise all night. The hotel is a bit old style, but it was also an advantage for us, recall the old good times :)

Miinukset: Surface of the parking place is not really perfect, it would be good to improve. You can quite easily walk to the dowtown, less than 2 km but the surrounding and way to the city is not the nicest I have seen.

Plussat: We were to spend just one night for the good location close to the airport and the good breakfast.

Miinukset: Nothing, if I had to mention, I would say the shower in the toilet, it is not separated, but it seems to be very common in Bulgaria, the staff was not super nice, but just indifferent.

Plussat: clean comfortable and a good selection at breakfast. also there was a good restaurant. The parking attendant was very friendly and helpful, Good overall stay.

Miinukset: nothing

Plussat: The staff was pleasant. Good possibility for parking. Located 1/2 way between center and airport

Miinukset: The restaurant closed a bit early. I could not get my second beer :) They could ask me for the "last round"

Plussat: Every where was clean enjoyed the breakfast

Miinukset: All was ok

Plussat: Price and location

Miinukset: Beds and mattresses are terrible

Miinukset: No toileteries and no wi-fi.

Plussat: Large balcony

Miinukset: Choice of International channels missing

Plussat: Good location, close to supermarket and pizza restaurant. Beds are comfortable, air conditioned room, balcony.

Miinukset: Although the property looked clean at first sight, there were cockroaches, which was very unpleasant for me. One large dead cockroach near the bed and few live, running on the bathroom floor every time when I turn on the light. Impossible to connect to the hotel wi-fi.

Plussat: The room was fine and the hotel were able to organise a taxi for the airport which arrived promptly

Miinukset: The air conditioning could have been better and had to be operated by climbing on the bed - no remote control. Breakfast was a selection of cold meats, cheese and salad which had been plated up and left out uncovered on a table for at least an hour before I came down to eat.

Plussat: It looks great, nice design, a very quiet neighbourhood, the Receptionist boy was very friendly and assisting! Thanks once more! It has exceeded my expectations!

Miinukset: No, nothing

Plussat: Didn't have time to go for the breakfast, no idea was it good or not.

Plussat: The hospitality from the lady working on the reception.

Miinukset: There was no shampoo in the bathroom and i had to shower with liquid soap instead...

Plussat: The staff were really friendly and helpful. Did not complain about being woken at 3am for a late check in, and helped me print my bus ticket on the morning of my departure.

Miinukset: It’s a little far from the hustle and bustle of the city centre. There is a tram (no.20) which takes you in in about 15-20mins but it was a little unreliable. Not the hotel’s fault, but if you want to be able to walk to bars and dinner consider another district.

Plussat: The 24 hours reception was the reason to choose the hotel as I arrived very late in the night. The location is good, 5 minutes walk to the public transport with great connections to each part of the city The room is spacious, with a great view from the roof terrace.

Miinukset: The cleaning could be better. My room wasn't cleaned during my whole stay The shower was something hard to get the right temperature of the water

Plussat: The staff at the reception was polite.

Miinukset: I arrived at the property in the evening. After I was greeted at reception I was given a key. However, the room that was assigned to me still had someone else's luggage inside. Someone was still staying at the room where I was sent. This has never ever happened to me in the past. I went back to reception and told them about the issue. They gave me keys for another room. When I entered the second room, I realized that it had not been cleaned since the last person checked out. There were empty plastic bottles on the floor, a red stain on the sheets and all the towels had clearly been used. At this point I realized this wasn't just a one off issue but a systematic problem with the management of the hotel. I went back to the reception and they offered to upgrade me to a suite. I declined and asked for my money back. The room doors did not have a deadbolt and I was traveling alone. At this point I didn't feel safe to stay at a hotel where two different travelers can be given keys to the same room. They initally agreed to give me their money back. However, it turned out the machine they had just used to charge my card was no longer working and they were not able to return my money. They asked me to return the next day to speak with the manager and potentially receive my money back. I had to catch an early morning flight and I was not able to return. Needless to say I was never compensated nor did anyone reach out to at least offer me an apology. I booked a hotel for that night at a nearby airport hotel which was impeccable for only $10 more/ night. I strongly advise that you avoid this hotel.

Plussat: Great & Cheap hotel. The staff were very kind - we slept 1 night & then we went trekking in the Rila Mountains, so we left the luggage for 3 days there and there weren't problem. Overall great hotel :)

Miinukset: One thing is that I'm vegan & the breakfest is not that friendly BUT they had Soy milk :)

Plussat: Nice and responsive people Near by the airport A great 1-2 nights stop travel place.

Miinukset: Just an advise - approve you better internal staff coordination to be able to have the actual situation the same as in your computer system :)

Plussat: The shuttle bus service (the idea of calling t'en and send you the shuttle is perfect)

Miinukset: N/A

Plussat: Extremely friendly staff, nice and clean rooms

Miinukset: The parking is a desaster. You cannot carry along your suitcases because the ground is not fixed. Seems a mined field

Plussat: Staff was friendly especially the bartender/server that was there in the afternoon and served us all night. Sorry did not got his name. Shuttle bus to the airport was on time and friendly.Location is great if you are going to travel.

Miinukset: I stayed 4 years ago and i loved it. This time our bed mattresses were old and not comfortable at all. Breakfast was poor , mostly out of everything by 8.30am and there was no one you can ask around for help.

Plussat: The location was perfect. We didn't want breakfast.

Miinukset: We only stayed one night - actually only for a few hours. We didn't find any tea/coffee making facilities in the room.

Miinukset: aamiainen osittain kylmä

Plussat: Very pleasant and smiley staff.all food excellent

Miinukset: Nothing at all

Miinukset: The air conditioner wasn't working properly. Was really hot.

Plussat: Staff and hotel maintain a high standard

Plussat: lentokentän läheisyydessä ja saatavilla lentokentäkuljetus

Plussat: Comfortable, clean. Cheap

Miinukset: Breakfast was poor. There was no juice at all. Hot water for tea was not obvious, although apparently available. Only hot option (French toast) was finished and wasn, t replaced. Staff member was uninterested. Ran out of cereal bowls, milk etc. We have stayed many times previously and breakfast was never as bad as this.

Plussat: Staff was friendly and helpful. Location - close to the airport.

Plussat: The only think I liked was the location convenience.

Miinukset: 1. The room was not clean. The sheets looked like someone already slept in them. 2. The breakfast was rather mediocre 3. We got stuck in the elevator for 45 minutes whit no ventilation in it and considering our age 65 it was a very scary and unpleasant experience. We contacted the hotel asking to compensate us for the unpleasant experience but they haven’t responded back.

Plussat: There is transportation from the airport to the hotel and back. It is very convenient if you want to catch a plain early in the morning

Miinukset: The fire alarm went on at 01:00 a.m. for more than 40 min. It was a false alarm and they could not switch it off. Basic breakfast - will not recommend it

Plussat: Location is good and the hotel offers free airport shuttle at departure. Arrival transfer at a small charge. Super comfortable bed.

Miinukset: Main entrance was dark when we arrived at 3 am. Bathroom hygiene needs more attention.

Plussat: A handy hotel for airport transfers. Plenty of choice for breakfast.

Plussat: Average cheaper stay at an Airport hotel.

Plussat: Lentokenttäkuljetus. Hyvä yhteys metron kautta kaupunkiin

Miinukset: Lavuaarin ja suihkun viemärit ei vetäneet kunnolla

Plussat: Convenient location-walking distance from the subway. Close to the airport; Friendly front desk stuff. Free airport drop off (only) shuttle; Breakfast to go (upon request). Decent onsite restaurant with a reasonable pricing. Comfortable adjustable beds. Prompt wake-up call.

Miinukset: Bathroom cleanliness does not seem to be a priority. The walk-in shower was borderline gross. Walls are relatively thin so sound travel freely. Service at the restaurant was very, very slow- about 45min for an omelette and a salad.

Plussat: Spacious room. Convenient for airport. Warm pool

Miinukset: Staff not very helpful. Breakfast not great.

Plussat: A good basic hotel close to the airport with 24 hour shuttles to the airport.

Plussat: Very large rooms with a very confortable bed.

Miinukset: The breakfast was served a little bit later.

Plussat: close to airport

Miinukset: wifi was almost out of work in the room

Plussat: The hotel was not the best looking one but the room was awesome! The room was very clean! Very close to the airport.

Miinukset: The staff were not so good with english but we managed to understand each other. The hotel was not having lights on some hallways.

Plussat: Close to the airport. AC worked. Cafe nearby. Big rooms.

Miinukset: It was definitely older and could’ve been a bit cleaner. Overall acceptable.

Plussat: Staff was friendly and approachable.Good size,comfy bed.

Miinukset: What to start with... The room as the hotel has certainly seen better times...100 years ago...the overall feeling when you were entering the room was the overwhelming sense of neglect, style of the room was meant to bring the feeling of comfort and the ambient suitable for a good rest. Unfortunately the so called style was overshadowed by the fact the wall paper was rolling of the walls,the curtains were impossibly dirty and torn,carpets were sticky and burn ed with the cigarette ends and bathroom was mouldy ,shabby and the cleaning staff didn't bother to change the towels after previous guest !!! I could not take a shower in this bathroom even if my life would depend on it! The dirtiest hotel room I have ever been, avoid.

Plussat: Nothing. The only positive thing is the position, 10 mins far from the airport but the neighborhood is kind of degrading.

Miinukset: Dirty room, dust, hair in the bed, unacceptable smoke’s smell, bathroom old dirty and with mold, windows at 30 cm off the ground with a real hazard to fall for our 4 year old son. No internet connection. The staff with bad attitude. Was a terrible stay! I can’t believe that all the feedback are real, the hotel must to be totally renovated or they have to change from 3 stars to 1. We stayed in many others 3 stars hotels in Bulgaria and the quality was excellent. Not recommended.

Miinukset: noise of pipes all night.

Plussat: The staff took care of my Mother (Senior Citizen) and our small dog before their International trip. Was very helpful!

Miinukset: They allow Pets!!

Plussat: Location is great only 10 minutes drive from airport T1 Young girl handling check in is a star, very polite, and helpful Cook in breakfast room was very helpful, no cappuccino but happily made cup of English Tea and cheese on toast for breakfast for a mere 2.50 (£1.20)

Miinukset: Had to take wife to airport at 4am but could not get out of hotel as doors were locked and nobody to be found, eventually I decided to look in office behind reception desk at 4.20am to find young lad sound asleep on bed in corner, he was startled when I woke him up to let us out, just as well we were not late leaving for airport.