Hilton Boston Back Bay

Pricey but in a good spot

Convenient location, very nice rooms

I didn't get my HHonors Gold perks when I arrived, nor at any point through my stay. That's a bummer.

Very pleased

The whole atmosphere from walking in was just happy. Everyone was very friendly and accommodating. The view of the city was great, and the room was phenomenal. Loved the decor and the pillows. The pool was awesome and that was the best temp in a hot tub I've felt in a long time.

Paying for parking. They clearly own the garage I think they could include parking for their guests.

Nice locatio and accessible to main attractions

A Restorative Saty

Lovely amenities: pool/hot tub in the fitness center was very clean, cotton robe in the closet was a nice touch, and the infused water in lobby made for a refreshing start of the day.

No included breakfast and subpar in-room coffee. There is a cafe in the lobby but by that time, I was ready to explore elsewhere.

Great Location, Luxurious

Extremely comfortable bed. Spacious room, perfect location near Prudential Center, Copley, etc. and easy to drive to and from I-90. Self parking in attached garage, which I prefer (I hate valet parking). Parking garage attendant was kind and helpful.

Quiet except for airplane noise overhead (from higher floor room.

We originally had a reservation for 3 days. We were a late check-in. However when we arrived the first night they were fully booked and had to get us a room at a different hotel. That experience did not go well but the Hilton Boston Back Bay did everything to help us.

great location