Boston hotellit Bay Village

Plussat: Perfectly situated. Walking distance from Boston Common and the beginning of the freedom trail. About 7 minutes from two different metro stations. Seven Eleven and a few fast food chains 3 minutes away. Excellent reception service. Very large towels which is highly unusual in hotels and an absolute treat. We didn’t even use the complementary toweling gowns. A large choice of quality shampoos, soaps, conditioners and even facial soap. Relatively inexpensive compared to similar hotels in Boston

Miinukset: Not enough light in the room. Not enough closet space. Mainly hanging no shelves. We were four people.

Plussat: John at the conciergue desk

Plussat: concierge and front desk very helpful

Miinukset: some of the towels were older and the second day we didn’t get clean wash clothes. The robes were pretty old

Plussat: Good ovation for a short stay in Boston close to Boston Common but every item is an extra cost which unless you are a business customer adds a lot to the overall cost. There is also an amenities fee which although this was not used or understood it was still charged with extra tax added as well

Miinukset: Guest amenities fee

Plussat: We loved the location, view from our room, style & staff. The bed was very comfortable.

Miinukset: There was an "amenity fee" at check out that I was unaware of. I had already paid for the hotel & other fees beforehand & this was unexpected. I don't know what the $--- + fee was for, shampoo???

Plussat: The rooftop bar was beautiful and on a summer night would be the perfect setting for a cocktail.

Miinukset: We were staying at the hotel as part of our honeymoon and also my birthday was during our stay. My husband had actually emailed from the UK prior to our stay to advise this to ensure we ha a special visit. I also received two days before our stay an email from the hotel itself asking if we were staying at the hotel as part of a celebration. I replied advising the same. The email and my response both went completely unacknowledged and when we arrived we were allocated a room that was a bit tired looking and had some staining on the carpet so no attempt had been made by the hotel to make our stay special in any way. As brits we would never expect anything more than what we had booked but would have thought under the circumstances to have at least been allocated one of the nicer rooms of the level we booked. We were offered a drinks allowance when we raised this with the hotel however were not offered a new room and it all felt a little bit too little too late, especially in comparison to the other hotels we stayed as part of our trip who went completely over and above to make us feel special.

Plussat: Really comfortable bed!

Plussat: all around great

Miinukset: didn't know about the per day facility fee

Plussat: Good sized rooms. Great location. Only 1 block away from Boston Common and Boston Botanic Gardens. Freedom and Black Heritage trials start at Boston Common. It is on corner of Charles St which takes you to the river walk and has several good restaurants. We felt very safe whole time. We would happily stay there again.

Plussat: Great location Quiet room

Miinukset: Funky decor

Plussat: Location

Miinukset: No

Plussat: Bed was super comfy

Miinukset: The pool and roof top bar were closed. Those were the two reasons I chose this hotel. Would have been nice to get that communication ahead of time.