Boston hotellit lähellä South Station

Miinukset: Menu options and Room Service could be better (and available 24/7), instead of limited until 11 pm

Plussat: The staff was AMAZING! The hotel was clean, comfortable and beautiful. And the location was perfect for where we wanted to walk to. I would definitely recommend it and will stay there again! Hotel employee went above & beyond to help us &amp

Plussat: It was conveniently located.

Miinukset: The room is small and the 20 bucks per day fee for internet and gym is not worth it.

Plussat: Nice staff let us check in early. Had no problem with us hanging out in the lobby when our flight was delayed.

Miinukset: REALLY tiny room. Kind of a snooty vibe, even though the "Downtown Crossing" neighborhood is a little sketchy. Be careful walking around at night!

Miinukset: Room had a strange layout, was very dark. Only had 1 window to an inner courtyard, very dark.

Plussat: The location

Miinukset: The bathroom door was a sliding wooden door that does not lock and staying with multiple people where a bathroom door doesn't shut/lock probably was the only odd thing

Plussat: Good location. Room was clean and all the facilities we needed. Coffee house attached to the hotel was great for breakfast and the odd midday snack. Sensor light in bathroom was a nice touch!

Miinukset: Communal areas lacked comfort, privacy or seclusion. The bar area was often unstaffed. It was more of a thoroughfare than an inviting place to stop.

Plussat: Everything

Miinukset: I wish the hotel had a business center. I didn’t take my laptop but the staff was great and helped to purchase tickets on hotel computer as it was tied to a secure network unlike the WiFi.

Plussat: Good location. Doorman in front of hotel gives me a sense of security. The high‐ceilinged room made the room wider than my expectation. Ice vending machine was equipped every floor.

Miinukset: None

Plussat: Hotel is so clean and cosy. It felt like home. The staff were friendly and helpful. Location is perfect. We could walk everywhere.

Plussat: Nice atmosphere in the Hotel. Attentive and helpful staff. Good location for walking, nowhere of interest out of reach on foot provided you're reasonably fit.

Miinukset: The price was high but typical of Boston at this time of year. Location very central, some rough sleepers as expected but not troublesome. We were from the UK and staying for 5 nights for my wife's 70th birthday party. I had paid for a superior room and e mailed in advance asking for a room befitting the occasion. However, the room was cramped with the only view being that of a wall a few feet away. I complained and we were quickly moved to a lovely room on the 7th floor. Thank you Lily.

Plussat: Good room, convenient location, nice coffee shop in hotel for breakfast

Plussat: Great bed, nice bathroom and helpful staff.

Miinukset: Help with luggage at entrance.

Plussat: The view, front desk staff - with the exception of  the manager whom extorted extra money

Miinukset: The manager on the morning of July 4, 2019. Extremely rude and unprofessional. His hospitality was lacking especially in this industry. I booked another night at the same hotel, after staying there for 4 consecutive nights

Plussat: Convenience of location. Comfort, cleanliness of room.

Miinukset: Staff not friendly.

Plussat: Great location, very friendly and knowledgeable staff. Changed my room to a better view without an up charge.

Miinukset: Nothing

Plussat: Room and view were cozy and very nice!

Miinukset: Sheets were like sandpaper but the bed itself was very comfortable so it helped a lot

Plussat: It’s a good location good rooms and good menus

Miinukset: The front desk was the worst service was below standard though We had 2 rooms one for me one my nieces We’ve both experienced some problems with room service The front desk was the worst part They need either put more staff when it’s crowded or have different staff to help existing guests I made a reservation for15 nights and after 12 night they’ve send me the final bill and the house keeping, the coffee service and another inspector knock on my room telling me that I am checking out and I’ve said no I am not At the front desk I’ve reported that and they said I’ve have 2 reservation and it’s already clear which I don’t When I came back later they locked my room I went to the same lady at front desk the Q was as always full and long of new guests I’ve told her my room is locked and I need to go in urgently she asked me to line in the Q I wouldn’t mind if I was free but have had told her earlier about the problem and waits in the Q earlier I was expecting her to just charge my card quickly and not have me wait for all people to check in She ignore me in a very rude way and called “next” I was really upset with her rudeness and asked to see the manager or someone in charge and another lady was there tried to help and fix the problem The check out day I’ve asked if it’s possible since we have 2 rooms and we’ve stayed 15 nights if she can make the check out little later and we can check out on time for one room and leave one for 2 hours She said yes but you need to pay for each hour 70$ ??? I said all hotels give extended stay especially in like our case She said they need the room???!! It’s contradiction if she has no room why she is offering to pay by hour?? These are not the only problems with front desk we all had other few little issues here and there

Plussat: Comfortable, location, good gym

Miinukset: That they charged me an extra fee pernday for my 13 year old. When I booked thru booking.com this over price was not supposed to be charged. I don’t line surprises.

Plussat: The bed was very comfortable

Miinukset: WiFi should be free to everyone.

Plussat: Location is great.

Miinukset: There was a BEDBUG issue during my stay. The countertop in the bathroom was not fully cleaned. The communication within different hotel management teams was slow.

Plussat: excellent room, courteous staff, wonderful food in restaurants, and location, location, location1

Miinukset: No.

Plussat: great room in the heart of the city near historical locations, Boston Common and shopping.

Plussat: The whole experience was great. The front desk was very friendly and helpful. Will definitely stay here again.

Plussat: Location

Miinukset: Too expensive

Plussat: The character of the rooms was outstanding. Made you feel like you took a step back in time but with the modern day conviences.

Miinukset: Front desk staff was not as helpful as I would have expected. Was told I would receive a text confirmation of when my room would be ready....I did not receive so had to check back.Same with reservations for dinner. Never got confirmed. I had to call them.

Plussat: Gorgeous and fantastic location. Great bar/restaurant downstairs on first floor; great for a late night drink & snack. Breakfast a hit on 4th for vip. We enjoyed and evening glass of wine & appetizer in our vip area 4th floor. Room was spacious and very comfortable.

Miinukset: Can’t think of anything.

Plussat: Cleanliness and kindness at check in

Miinukset: No

Plussat: The front desk staff and concierge were extremely helpful, friendly, and accommodating.

Miinukset: Thought the rate for the room was extremely high.

Plussat: Location! Location! Location! Coffee maker in room along with a mini fridge. Bed was super comfortable! The hotel has so much charm. The location is why I would stay here again. (Liked the free WiFi too) It's also a 10 min walk to Enterprise Car Rental.

Miinukset: The hotel walls were paper thin. A wedding party stayed at the hotel that night and it was sososo loud!!! We could hear all of their conversations from midnight till 3am. Also ask for King or double beds. My husband daughter and I slept in a Queen.

Plussat: the location was great. very pretty lobby and bar

Miinukset: the room was small. the hallways upstairs were a little creepy.

Plussat: location

Miinukset: The hotel was ok but the information on the advertisement was misleading. We paid for a certain room and when we got there they said that was not available and admitted that the picture in the ad was not accurate. We were finally given the room we wanted

Plussat: Everything and we have been in the hotel before and always come back

Plussat: Comfortable, location

Miinukset: need to renovate the carpet

Plussat: Very well maintained, staff is great, rooms are always feresh and well maintained

Miinukset: Not necessarily the hotel but for the price we paid the room was small and tight

Plussat: Gold floor is worth the rent extra price.

Miinukset: Room service/housekeeping left dirty trays in the corridors.

Plussat: We were there day before and night if our wedding. Staff surorised us with wine and cheese plates the day before and then surprised us with champagne and strawberries on our wedding day. So nice of everyone! Thank you so much!

Miinukset: All was great!

Plussat: Everything

Plussat: What’s not to like? Beautiful hotel, great location and staff was outstanding

Miinukset: Nothing

Plussat: Breakfast was fine, thank you.

Miinukset: Slightly noisy location.

Plussat: The hotel has a great location. Most of the staff I interacted with were friendly & helpful. I was very happy at the late check out time of noon to maximize our time.

Miinukset: Our room didn't have a view even though we were in the middle of the city & it was kind of small compared to other nearby rooms. The bed was too hard for my comfort & there was long hairs stuck in the shower, on the bathroom door & wall, which was gross.

Plussat: Location,Location, Location

Plussat: Location

Miinukset: In room TV was abysmal. Selections too slow.

Plussat: Room was nice, good location. Staff was very helpful.

Miinukset: Elevators seem to have issues.

Plussat: Conveniently located within walking distance to areas of interest (restaurants etc.) near the water as well as a short drive to airport.

Miinukset: The price of valet ($55/day) and self parking ($41) is absolutely ridiculous. Period.

Plussat: The hotel was clean and it was centrally located which made it pretty easy to get to places.

Miinukset: I didnt like the fact that you couldn't take the stairs because there was no reentry. They would have come in handy because a lot of the elevators are packed in the mornings.

Plussat: Location

Miinukset: Hotel is in desperate need of a refresh. Moldy showers, dilapidated bathroom ceilings from prior water damage, and loud malfunctioning air conditioning units all were unpleasant.

Plussat: Room was very nice and nice. Housekeeping was responsive and kind to our requests.

Miinukset: Front desk staff could use some education on how to respond to client's concerns. I paid for a deluxe king room, and was given a room with a view of an alley and garbage cans. Informed front desk, but their text messages were indifferent to my concern