Boston hotellit lähellä Berklee College of Music

Plussat: Very friendly staff and well located

Plussat: The staff were lovely and the availability of tea and coffee in the front lounge 24 hours made it a very homely stay. The street it was in was very central to the convention centre where I was attending but it felt more like a homestay than a generic hotel. Plenty of restaurants and eating places in great vibe. L

Plussat: Excellent location!! Loved the quaint B&B feeling. Good restaurants & good breakfast each morning. Wait staff at breakfast very nice and attentive. Front desk staff needs a little work. They were nice when addressed. This would be unnoticed at a large Hilton hotel in NYC but expect a little less indifference in a small B&B atmosphere.

Miinukset: The size of the room was small but we were perfectly fine with this. However, the quality of the room was not in line with the price. A little updating in both bath & room areas would be nice. Also need to consider a decreased price/charge for rooms such as ours which are right above the front porch area and quite noisy at night marking it difficult for light sleepers to sleep.

Plussat: Room, location, breakfast it was all amazing!

Miinukset: N/a

Plussat: Location and price

Plussat: Room was at front of property which was nice.

Miinukset: Room was very tiered could do with being re decorated. I left some things in a bedside drawer which they never found so either someone kept the things or the cleaners didn't do a very good job and the following holiday makers took the things from the drawer.

Plussat: Everything

Miinukset: None

Plussat: Great location. Breakfast was great. Air conditioning worked. Helpful staff.

Miinukset: Shower very small. Bathroom floor not cleaned.

Plussat: I loved the old-Boston feel of the exterior and lobby yet the rooms are updated and feel just like a modern hotel. I loved the proximity to Fenway (20 min walk). View out our room was amazing Shower water pressure is great! $20 Uber ride from the aiport.

Plussat: It was adorable. Very quaint. Right in the middle of everything. Most importantly it was clean.

Miinukset: Nope

Plussat: The stuff is great. The location is excellent It was very clean Nice breakfast

Miinukset: A bit small rooms for 4 persons

Plussat: The morning meal was really good, with a good and tasty variation in the food. The hotel lays centraly up to a shopping street and still a nice and quiet hotel.

Plussat: Great bed, nice bathroom and helpful staff.

Miinukset: Help with luggage at entrance.

Plussat: The view, front desk staff - with the exception of  the manager whom extorted extra money

Miinukset: The manager on the morning of July 4, 2019. Extremely rude and unprofessional. His hospitality was lacking especially in this industry. I booked another night at the same hotel, after staying there for 4 consecutive nights

Plussat: Convenience of location. Comfort, cleanliness of room.

Miinukset: Staff not friendly.

Plussat: Great location, very friendly and knowledgeable staff. Changed my room to a better view without an up charge.

Miinukset: Nothing

Plussat: Room and view were cozy and very nice!

Miinukset: Sheets were like sandpaper but the bed itself was very comfortable so it helped a lot

Plussat: It’s a good location good rooms and good menus

Miinukset: The front desk was the worst service was below standard though We had 2 rooms one for me one my nieces We’ve both experienced some problems with room service The front desk was the worst part They need either put more staff when it’s crowded or have different staff to help existing guests I made a reservation for15 nights and after 12 night they’ve send me the final bill and the house keeping, the coffee service and another inspector knock on my room telling me that I am checking out and I’ve said no I am not At the front desk I’ve reported that and they said I’ve have 2 reservation and it’s already clear which I don’t When I came back later they locked my room I went to the same lady at front desk the Q was as always full and long of new guests I’ve told her my room is locked and I need to go in urgently she asked me to line in the Q I wouldn’t mind if I was free but have had told her earlier about the problem and waits in the Q earlier I was expecting her to just charge my card quickly and not have me wait for all people to check in She ignore me in a very rude way and called “next” I was really upset with her rudeness and asked to see the manager or someone in charge and another lady was there tried to help and fix the problem The check out day I’ve asked if it’s possible since we have 2 rooms and we’ve stayed 15 nights if she can make the check out little later and we can check out on time for one room and leave one for 2 hours She said yes but you need to pay for each hour 70$ ??? I said all hotels give extended stay especially in like our case She said they need the room???!! It’s contradiction if she has no room why she is offering to pay by hour?? These are not the only problems with front desk we all had other few little issues here and there

Plussat: Comfortable, location, good gym

Miinukset: That they charged me an extra fee pernday for my 13 year old. When I booked thru booking.com this over price was not supposed to be charged. I don’t line surprises.

Plussat: The bed was very comfortable

Miinukset: WiFi should be free to everyone.

Plussat: Location is great.

Miinukset: There was a BEDBUG issue during my stay. The countertop in the bathroom was not fully cleaned. The communication within different hotel management teams was slow.

Plussat: excellent room, courteous staff, wonderful food in restaurants, and location, location, location1

Miinukset: No.

Plussat: great room in the heart of the city near historical locations, Boston Common and shopping.

Plussat: The whole experience was great. The front desk was very friendly and helpful. Will definitely stay here again.

Plussat: The building is beautiful, there is always something going on, and the location right on the river is excellent.

Miinukset: No view from my room even though I was on the 14th floor.

Plussat: Lots of food and drink options. Easy access to transit. Beautiful decor.

Miinukset: Lobby area can get busy and loud at night, but the rooms are in a separate tower so not an issue for us.

Plussat: Staff was amazing!

Miinukset: No

Plussat: Top notch staff.

Miinukset: Dining options are overpriced.

Plussat: Great location at the edge of Beacon Hill. Rooms quiet and bed extremely comfortable. Very unique atmosphere as historically was the old Charles Street jail and elements remain in the decor.

Plussat: The hotel was wonderful! The connections to the former jail were amusing (The Clink restaurant and the ‘Solitary’ do not disturb sign). The retention of parts of the original building was brilliant.

Miinukset: I don’t know why anyone Wld use a barn door on a bathroom! It provides no privacy whatsoever!

Plussat: Superb bed and pillows. Tastefully decorated rooms and public areas. Good restaurant and excellent breakfast. Great location

Miinukset: No meet and great when we arrived late at night. No offer to help with luggage. No tea/coffee making facilities. There was an option to have a kettle and tea/ coffee making but only the kettle materialised so no use. Although the building was lovely the stay wasn't worth the money we had to pay.

Miinukset: I would like someone from customer service to email me or call me to discuss this stay. Very dissappointed with the hotel and this service.

Plussat: The building and location

Miinukset: Would have loved a spa area steam, jacuzzi etc. Also breakfast not clear what you can have and need vouchers from reception

Plussat: All staff, from doorman/valet to waiter to check in staff, they were all equally attentive and top notch. In addition, the character of the lobby and the rooms... true to the theme of the entire hotel... was really sharp. Loved it.

Miinukset: No. We will be back.

Plussat: The history of the building was fascinating, and the decor dovetailed beautifully with the history down to the details of the keys framed on the wall. The rooms were well appointed and the bathtub was luxurious.

Miinukset: The mattress was not good and the sheets also. Not what I would expect from a hotel of this caliber.

Plussat: Location was perfect. Absolutely loved everything about this hotel. Great service at check in and at the bar. I definitely would stay here again!

Miinukset: I don’t have any complaints.

Plussat: Perfectly situated. Walking distance from Boston Common and the beginning of the freedom trail. About 7 minutes from two different metro stations. Seven Eleven and a few fast food chains 3 minutes away. Excellent reception service. Very large towels which is highly unusual in hotels and an absolute treat. We didn’t even use the complementary toweling gowns. A large choice of quality shampoos, soaps, conditioners and even facial soap. Relatively inexpensive compared to similar hotels in Boston

Miinukset: Not enough light in the room. Not enough closet space. Mainly hanging no shelves. We were four people.

Plussat: Cleanliness

Miinukset: No

Plussat: John at the conciergue desk

Plussat: concierge and front desk very helpful

Miinukset: some of the towels were older and the second day we didn’t get clean wash clothes. The robes were pretty old

Plussat: Good ovation for a short stay in Boston close to Boston Common but every item is an extra cost which unless you are a business customer adds a lot to the overall cost. There is also an amenities fee which although this was not used or understood it was still charged with extra tax added as well

Miinukset: Guest amenities fee

Plussat: The rooftop bar was beautiful and on a summer night would be the perfect setting for a cocktail.

Miinukset: We were staying at the hotel as part of our honeymoon and also my birthday was during our stay. My husband had actually emailed from the UK prior to our stay to advise this to ensure we ha a special visit. I also received two days before our stay an email from the hotel itself asking if we were staying at the hotel as part of a celebration. I replied advising the same. The email and my response both went completely unacknowledged and when we arrived we were allocated a room that was a bit tired looking and had some staining on the carpet so no attempt had been made by the hotel to make our stay special in any way. As brits we would never expect anything more than what we had booked but would have thought under the circumstances to have at least been allocated one of the nicer rooms of the level we booked. We were offered a drinks allowance when we raised this with the hotel however were not offered a new room and it all felt a little bit too little too late, especially in comparison to the other hotels we stayed as part of our trip who went completely over and above to make us feel special.

Plussat: Really comfortable bed!

Plussat: all around great

Miinukset: didn't know about the per day facility fee

Plussat: Good sized rooms. Great location. Only 1 block away from Boston Common and Boston Botanic Gardens. Freedom and Black Heritage trials start at Boston Common. It is on corner of Charles St which takes you to the river walk and has several good restaurants. We felt very safe whole time. We would happily stay there again.

Plussat: Great location Quiet room

Miinukset: Funky decor

Plussat: Location

Miinukset: No

Plussat: Bed was super comfy

Miinukset: The pool and roof top bar were closed. Those were the two reasons I chose this hotel. Would have been nice to get that communication ahead of time.