Boston hotellit lähellä Charles Playhouse

Plussat: Hotel and view was magnificent

Miinukset: Nothing

Plussat: Excellent location and restaurant (Tamo)

Miinukset: No

Plussat: Eveyrhing especially “Nunu”, she was awesome!

Miinukset: N/a

Miinukset: A fowl smell coming from the bathroom sink....smelled of vomit. My room number was 611.

Plussat: View of the Harbor

Miinukset: Parking was confusing and very expensive

Plussat: Front desk staff were friendly and accommodating. Neglected to tell me about the $50 fee for using their valet service. To top it all off, the valet had scratched the right front light lens and popped the bumper cowling. I called but they don't care.

Miinukset: Didn't tell me about $50 valet fee.Valet scratched my right front light lens and popped the bumper cowling.Sent the security guy photos they said they would investigate.They didn't follow up- when I did got a text that said we're not doing anything.

Plussat: Location

Plussat: Great location. Direct access via Silver Line to airport. Short walk to the convention center. Well maintained & clean throughout.

Miinukset: No problems whatsoever.

Plussat: The room was immaculate, soundproof windows, complimentary water bottles, and the staff were all extremely welcoming.

Plussat: Nice, clean rooms. Great staff and service.

Miinukset: None

Plussat: The location

Miinukset: The description and pictures of the room were exaggerated did not look the same in person. Also The description did not not obviously state that there was a 40$ a night charge for parking.

Plussat: Location and the quietness about the property away from the real congestion

Plussat: Room was extremely clean, all amenities included, very good room service. Our bedroom was a regular one; however, had a great view, and we could have breakfast watching the harbor. Gorgeous restaurant and bar!

Miinukset: I would have mostly appreciated if it had a complimentary breakfast included, at least a Starbucks like voucher. And the parking garage is $35 a day, no special fee for staying at the hotel.

Miinukset: The location - over 30min walk to downtown / complicated underground connections

Plussat: Overall good, it was a good choice. All hotels are expensive in Boston. Hotel is not recente but it is well kepted and clean and confort. we've eat at the bar open day-time for half the price of the hotel breakfast (18usd). I did have a light dinner at the hotel pub (if I can call it) and it was ok. T underground station just across the street takes you either to downtown or airport and it's a short walt to downtown (15-30m or so). no tips at any time it's an hotel rule.

Miinukset: for each night I've payed 4 local/hotel taxes !!!??? my total booking was 976usd an end paying almost 1100usd... taxes taxes taxes and taxes

Plussat: Very close to the T stop so easy to get to places. Room was very comfortable and clean.

Miinukset: Overall staff was very friendly and helpful, except for the waitresses at the Tamo restaurant. They were rude and condescending..probably because tip is automatically included in the bill.

Plussat: A beautiful hotel in an excellent location, we had lovely views of Boston from our room, can't fault the hotel at all

Plussat: ease of access to conference centre , airport , city unobtrusive service

Plussat: Close to airport, close to downtown. Nice view, friendly staff, large room.

Miinukset: Dining might be a bit weak.

Plussat: My wife and I enjoyed our stay at the Seaport Hotel. I was attending a conference at the convention center so the location was perfect. We did find the noise level from the surrounding rooms a little loud at times but the room itself was very clean and appointed with many nice ammenities. We had trouble with the coffee pot and someone was there very quickly to remedy the problem. We requested a late check-out and the staff was very accommodating. We would definately stay here again.

Miinukset: room was not ready on arrival

Plussat: Great hotel great spot

Plussat: Beautiful and clean....great location! The bathroom was sooo nice! Loved the robes and slippers and deep bathtub.

Plussat: Indoor pool

Plussat: Very clean and friendly

Miinukset: No, everything was good

Plussat: The hotel was pretty. The lounge was very nice.

Miinukset: We booked a Suite for 5 people. When we checked in at 11pm, we were told the suite only had a kind size bed and that they were out of cots, our kids would have to sleep on the floor. After arguing with the front desk, they finally gave us a second room (which they initially tried to charge us for) which was in the exact opposite corner of the very large hotel but we were still short a bed. My daughter ended up sleeping on the floor. The second night, we were offered 3 cots so we could all be together however my sons are over 6 feet tall so the cots didn't fit them comfortably. Again, we were offered a second room (this time they offered it complimentary), this time closer to our suite. I just wanted to be together with my family not separated - I just wanted what I booked. To make up for the inconvenience, they offered us a free buffet breakfast - really?!?! A free buffet breakfast - so kind of them for a $1500 hotel stay which they completely screwed up...

Miinukset: Spa and Fitness facilities were closed and there was no mention on website.

Plussat: Bed was very comfortable. They allow dogs. Right on the water. Beautiful view.

Miinukset: The parking situation. For the cost of the hotel the parking should be majorly discounted if not free.

Plussat: The club lounge was PHENOMENAL

Miinukset: no

Plussat: The location of this hotel can't be beat! The room was clean, spacious, and well-appointed.

Miinukset: The service in the hotel restaurant was not to the level I expected. Additionally, no one during our stay at this 5* hotel went over-and-above as I have experienced at comparable properties.

Plussat: The bathroom is amazing :)

Plussat: beautiful hotel, wonderful staff, nice location

Plussat: Excellent location

Miinukset: No breakfast included

Plussat: The staff was great at every interaction.

Plussat: the rooms size and style

Plussat: Good upmarket hotel at reasonable price with helpful & friendly staff

Plussat: The best part was necessarily the SPA, gym and swimming pool which can make a major diffrence in any hotel stay.

Miinukset: The staff manning the cafe and restaurants clealry requires more experinence and effectiveness.

Plussat: We’ve stayed at the Westin Copley before and always had a positive experience. Quiet, comfortable, clean and convenient. Valet parking was affordable and couldn’t be easier.

Plussat: Great location for parents who have college students.

Plussat: The city view from the room was spectacular!! The area was fabulous. The room was a great great value!! Loved it here.

Miinukset: Very expensive parking and room service charges.

Plussat: Great staff

Miinukset: No

Plussat: Great room and view. Plenty of room and nicely set up.

Plussat: Great location!

Miinukset: Huntington Restaurant needs more variety. Turkey Burgers, veggie soups vs only cream based soup or chowder

Plussat: Check-in was quick and easy, beds are comfortable and the location was great.

Miinukset: I forgot the sun would be so bright in the morning (we didn't pull the shades)

Plussat: our view was amazing

Miinukset: Underneath the pull out couch was not cleaned....food from previous guests was there

Plussat: Great location, easy to get in and out, people mind their own business, the check-in employees are friendly, great indoor accessibility to tons of places in Copley/Boylston which is nice during the winter months

Miinukset: Can be a little crowded, other customers can be entitled and lack self-awareness

Plussat: Location

Miinukset: Shower stall without a tub for taking a bath.

Plussat: Amazing room with amazing view.

Miinukset: I wasn’t informed by the valet that parking on site would be a fortune. Staying for three nights made this hotel visit far too expensive. Stayed in a gorgeous hotel IN the center of Baltimore and didn’t pay for parking. One particular valet was a rock star but I can’t remember his name. The cashier of the valet knew I was at the window. I was in a rush and she was working on something on the computer. I was trained at the Five Diamond Hilton at Short Hills that the computer can wait.

Plussat: Location and room! Plenty of restaurants and bars/night club close by.

Plussat: The location of the hotel together with the great staff.

Plussat: The comfort of the room especially the bed. The magnificent view. The freindliness and professionalism of the staff.

Miinukset: Nothing

Plussat: The bed was heavenly. The mattress, comforter and pillow were fantatstic! We were on the 34th floor - very quiet. The conceriege was very helpful, checkout was quick.Do you have a website to buy the bed products as other hotels do?

Miinukset: Too long of a wait for the parking- Price was a bit high.As I visit every yr. we probably wouldn't stay at this hotel again because of the price-nice experience though

Plussat: the location was great, every thing needed is few steps away

Miinukset: the price is high given the service provided, it is way high for hotel of this standards

Plussat: I loved the location - we right in the heart of Boston and I was able to walk to most places I wanted to visit.

Plussat: Staff was excellent and very helpful is seeing Boston. Great location. Lots of stores near buy including coffee shop and grocery store.

Miinukset: Fridge/Bar sensors not stable so charges would end up on bill. Had to call to have them removed. Prices were outrageous -- who would pay 5.00 for a 0.60 candy bar. No vending machines.

Plussat: The service was great, and the restaurant was worthwhile.

Miinukset: The valet parking fee.

Plussat: iliked the fact that it was located in downtown boston and close to the shopping district

Miinukset: it lacked in estetic beauty, just did not catch my fancy.

Plussat: I can't think of one aspect of our stay that wasn't excellent.

Plussat: The facilities in the hotel were exactly as described. The standard of cleanliness was excellent and the courtesey of the staff was notable. We will be very happy to return to this hotel.

Miinukset: For us, there were no bas points

Plussat: Fast check in

Miinukset: No

Plussat: My husband and I loved the proximity of the hotel to Copley Square, public transportation, and so many landmarks. We also liked the quick elevators which were initially confusing and then completely easy to use. We would stay here again! We also got a lovely view of the city!

Miinukset: That we were in town for such a short time that we didn’t get to stay in our lovely room longer!

Plussat: Close to events and great value for the price paid

Miinukset: Providing information about hotel amenities and outside events from hotel

Plussat: Great location, close to T. Plenty to do in area. Pool was great. Staff were friendly.

Plussat: location to commuter rail for conference, the room + bed were comfortable

Miinukset: the worst hotel experience ever. I waited 8 hours until they can get a room for me. However, people who came way later than me got checked in way before me. Serious discrimination! Extremely bad attitude!

Plussat: Proximity to major restaurants and retailers.

Miinukset: Unfriendly staff.

Plussat: Back Bay location, good gym, excellent staff. I arrived early morning off a redeye flight and they made a room available for me at 8AM!

Plussat: I liked the fact that it is in such a convenient area. Also the fact that it is attached to two malls.

Miinukset: The staff were rude. I got there early 12 hrs before check in time and first they told me that there js no reservation under my name. Then wanted to give me a room that i didn't book. And whenever I asked for something it took them so long to get.

Plussat: Beautiful room, hospitable staff, terrific location

Miinukset: No.

Plussat: Went above and beyond in keeping everything sanitized in the midst of hysteria over the virus. Thank you!

Plussat: Great pool

Plussat: The location but nothing else

Miinukset: No wireless internet in the room. Service extremey poor. No writing paper and shower cap in the room. Front desk personnel of extremely low standard. Much lower to our expectation. Value for money poor.

Plussat: great location!!! liked the sports bars, atmosphere, very efficient car valet service, good service.....really nice

Miinukset: wish you had wireless in the rooms....several of us were complaining about it. but stay was really great, ...thanks!

Plussat: The location was very good.

Miinukset: The promised river view was a glimpse of river between two other buildings. You get nothing for your $500 other than a bed and a bathroom! A rip off, quite frankly.

Plussat: the hotel was very convenient to the conference - ie onsite. it was very close to Copley Square.

Miinukset: The room fittings seemed little dated for a hotel of this class and cost.

Plussat: Great location!

Miinukset: Wish windows could be opened to get fresh air.

Plussat: the mol

Miinukset: no one restaurant without terrific music

Miinukset: The beds are too small.

Plussat: Great location, Copley is within reasonable walking distance of a considerable amount of tourist destinations, Prudential is right across the catwalk, and the service was excellent.

Miinukset: During my 4 days stay my bed linens were never change no matter they have holes??????????????????

Plussat: Convenient to shopping, restaurants, BackBay/Newbury street - also connected to Copley Mall which is good for shopping

Miinukset: Considerable fee fro parking in the marriott garage

Plussat: The bathroom and the keys on the wall.

Miinukset: None

Plussat: Service.From the champagne upon arrival, bellhop assisting with luggage, beautiful room and lobby..

Miinukset: The server at lunch in the Clink was quite helpful in allowing us to order other items not listed on the menu ...but after that...was not very attentive... The hotel supposedly gave us a pet free room...we have family members with allergies...the idea that this beautiful hotel allows for cats and dogs in the rooms is beyond my comprehension...and should not happen...no hotel room that has had a pet potentially urinate, defecate, vomit on the carpets and or bedding..let alone shed fur everywhere would ever be truly clean again...

Plussat: The history of the hotel and the restaurant/bars attached to it.

Plussat: This is a nice hotel with a great location in the city and nice views.

Miinukset: Not luxury, filthy room key; in the room, the bathroom wall had stains and the stainless steels had rust on them. Worst of all, the hospitality staffs were very rude.

Plussat: Stayed here many tunes. Think the staff is not as accommodating as once was. Slow. Doormen with door. Lobby bar wait staff too busy. Could use another. Just wasn’t same hi quality

Plussat: Super fancy hotel. Loved it.

Plussat: Exceptionally well appointed, clean and did an excellent job addressing concerns surrounding the corona virus. Polite, informative staff.

Plussat: Room was great unfortunately we didn't get a room facing the river. :(

Miinukset: The staff were not friendly and didn't meet the standards we are use to at the Liberty. The were not even dressed appropriately in some instances. IE inappropriate shirts unbutton to the third button down. We chalked it up to the covert pandemic and would certainly go back as we love the hotel.

Plussat: My girlfriend and I came into town for a Celtics game and the hotel was a fifteen minute walk to the Garden. Room service was great. The restaurants seemed really nice as well, they were just closed so we didn't get to try them.

Miinukset: Parking was very busy with drop offs. The escalator going up was broken so you had to use the elevator around the corner. Our room was over what seemed like the loading/garbage area so there was a lot of noise from trucks. Like the garbage being dumped at 3 in the morning. The view was absolute garbage as well, as I asked for something high up but got the room looking at the loading docks.

Plussat: The location is excellent and we have always had very nice rooms, up until now..

Miinukset: Our room was an ADA room - we did not like that. We don’t think we should have to remember to ask for a non-ADA room,. The hairdryer was minimally warm even on the hot setting. There were people out in the hall after 12 midnight making noise.

Plussat: Very welcoming staff! The bathroom was beautiful and the bed was fantastic!

Plussat: Great location, amazing view, beautiful lobby.

Miinukset: It’s 4 star hotel. Staff is not friendly. I understand coronavirus and they don’t clean rooms but they could ask at least if we need something. Bed and linens are super uncomfortable. Very noisy. You can hear everything what happens in a sa

Plussat: Unique architecture

Miinukset: Nothing comes to mind

Plussat: I was not overly thrilled with the hotel but did like the location as we were spending time in Beacon Hill.

Miinukset: I thought the value was not there and the room was just fair. I think the unique setting of the prison was not properly exploited. I would have played up the theme by even having the staff dress as guards. The rooms could have had a theme rather look like the Holiday Inn. Even the outside of the building could have echoed the theme.

Plussat: The hotel's design and its great history. Well trained employees. Free wifi. Relatively good postion.

Miinukset: Noisy.

Plussat: Location and surrounding were fantastic.Great conversion of a historic building and good ambience

Plussat: A Hotel with a difference, stunning Reception area - we had a fabulous corner room with the best views of Boston,

Miinukset: We ate once in the Hotel Restaurant and enjoyed it, but thought the Chef was slightly off-key with his ideas as some flavour/ingredient combinations didn't quite work for us.

Plussat: The decore and location of the hotel was good. Right next to a MBTA staion and within walking distance to the common and Beacon Hill.

Miinukset: The showers are small, no room to maneuver. Also, the shower door leaked.

Plussat: Everything was great! A most enjoyable stay.

Plussat: Room, room service, friendly staff

Plussat: really unique space, beautifully renovated. rooms and bathrooms are big and luxurious

Miinukset: room service food was horrible

Plussat: Friedlyness of staff. The hotels close proximity to the centre of Bostons.

Plussat: The balcony

Miinukset: It was cool

Plussat: Nothing

Miinukset: Paid $---After taxes, fees and parking paid $200. No thank you.

Plussat: very comfortable bed, accommodated my extra pillow request (necessary for my neck and back immediately and without question.). Celebrating my husbands 50th birthday they were so kind to move us to a city view room on a higher floor. Very nice.

Miinukset: No microwave and little drawer space for clothes. Also no restaurant/food on site (although due to COVID)

Plussat: Convenient location

Miinukset: The additional fee for Amenities. To charge extra because they offer a fitness room, etc. is absurd.

Plussat: The staff was really kind. The location is very easy to get around.

Miinukset: The parking lot was on the site. But its price was too high. I wish the guests had some discounts.

Plussat: Nice views of the city. Security: magnetic key card necessary yo use elevator.

Miinukset: $150 fee charged to credit card upon check-in. It was charged back same say as check-out though.

Miinukset: Parking is paid separately even though the garage is connected.

Plussat: Location

Miinukset: Advertised $----/night 4 star, hotel was neither

Plussat: Large, clean and very comfortable rooms; friendly and helpful staff; walking distance to many sights

Plussat: The Room

Miinukset: The Size

Plussat: Beautifully decorated with a really funky vibe. Perfect location. Able to check in early and able to keep our bags with the hotel and stay in the city longer than check out.

Miinukset: Parking was more expensive than expected.

Plussat: Loved the location. The one staff member who was able to assist us was great.

Miinukset: At the beginning of our stay, when we were asking for advice on places to visit or directions to local tourist sites, staff were unable to help. They stated they didnt know??? The COVID-19 pandemic started part way through the time of my stay I feel the way the staff handled it was not as good as it could have been. They cancelled in house services without notifying us. Changes that were related to the pandemic were not communicated to us. Other than this, all the staff except one were not very helpful. There is daily fee added into the cost of the stay for things such as the rooftop bar, gym etc. We were unable to use any of this during our stay, and even before the COVID-19 restrictions were put in place the rooftop bar was closed. This was not noted anywhere. There has been no offer for a reduction in the cost of our stay. It was very expensive considering.

Plussat: Really helpful and friendly staff from the moment we walked in; enjoyed empty pool, lovely spacious and comfortable room with west facing balcony and great views across city and well located.

Miinukset: No changing facilities at pool or shower; desolate bar / lounge!

Plussat: the concierge was very nice and gave us so many good recommendations

Miinukset: nothing

Plussat: the room

Miinukset: The concierage service

Plussat: A lovely, clean hotel, near Boston Common and within easy walking distance to the T (Underground).

Plussat: Honestly I think I was most pleased with the service as well as the location.

Miinukset: pool too cold

Plussat: Excellent services and free internet

Miinukset: Smoking stink on 12th floor where we stayed

Plussat: Room and location was excellent

Miinukset: Breakfast was too expensive and quality not good.

Plussat: Hyvä keskeinen sijainti, käytössömme ollut huone tarjosi hyvän maiseman Bostonin keskustaan ja oli peruspalveluiltaan hyvä.

Miinukset: Jäimme kaipaamaan buffet -aamiaista. Hotellin lobby- ja katutason vastaanottoalue varsin vaatimaton ja synkkä.

Plussat: Good overall ratio quality/value although would have expected a little more

Miinukset: Finishings entrance hall and room/s need a little update. Business lookalike hotel so accomodation experience was basic

Plussat: We actually never actually checked into hotel as we found rooms to be very unacceptable with a stale smell in the two rooms we viewed,carpets soiled and bathrooms not very inticing.

Miinukset: Reception area was gruppy, elevator carpets were dirty, carpets in hallway to bedrooms also shappy and a very musty smell everywhere