Etsi halvat lennot: British Airways

Miinukset: The flight was cancelled.

Plussat: The fare was OK

Miinukset: British Airways was once again late and they lost my luggage -- on a short, direct, one-hour flight, where I checked in 2 hours early. Unbelievable. They have gone from one of the best to one of the worst. No amenities, surly crew, and terrible performance. Never again.

Plussat: Good connection in London, very fast.

Miinukset: It was really very cold in the BA to London flight.

Plussat: It is very disappointing that the I have been charged for my luggage. I have been allowed one peace suitcase from London to Stockholm. I was allowed from London but on return British Airways check in staff charge me unlawfully.

Miinukset: Poor service overall.

Plussat: The crew was behaving nice.

Miinukset: The website is horrible and full of bugs. In Flight tracker, the same flight returned two results, one in cancelled status and another in delayed status. I called british airways to update my personal details as their website didn't allow me to enter details, the staff messed up the details.

Plussat: The crew was mediocre, nothing special. I asked for a extra pillow and was denied. Seats were cramped, I expected more from British Airways but comparing them to China Eastern, I found China Eastern more memorable.

Miinukset: I expected more from British Airlines, maybe my expectations and reality didn’t chive?

Always late/ delayed: always miss connecting flight!

Miinukset: Constantly late! Unreliable and missed my connecting flight, AGAIN!!! 4 out of last 10 flights I have had lost luggage. No apology, it’s “just BA”.

I take this flight often and BA have been late all 12 times!!c

Miinukset: Constantly late! Unreliable and missed my connecting flight, AGAIN!!!

Miinukset: Extremely poor timing and communication. Departed over 2hr late and missed landing to the correct airport by 10 mins and so had to divert to an airport an hour away with poor coordination

Plussat: N/A

Miinukset: The flight was delayed too much for the connecting flight to Leeds. Detour to Vienna - Amsterdam - Leeds. I had to run to catch the Amsterdam flight - not easy for 72 yrs old with newish hip! Now 2hrs at Schippol and may get home by midnight.

Plussat: Great pilots and communication. Good boarding and gate crew.

Miinukset: No entertainment, limited drink service. Flight was rerouted and very poor reimbursement provided.

Miinukset: British Airways did not correctly issue ticket to American Airlines and we have to wait another day before departure. Resulted in my loss of monies on various reservations

Miinukset: Organisation at Tegal airport, was a free for all to board the plane.

Plussat: The crew did their best to maintain morale.

Miinukset: Considering this flight was delayed two and three quarters of an hour, and as we remained on board with no refreshments offered except a small glass of water during this time, it was not a pleasant experience.

Miinukset: Being on time for a change

Miinukset: British Airways neither a budget airline nor a lux airline. Doesn’t know what it is.

Miinukset: For an hour and one half flight the seats were tolerable. Anything longer than that would have been torture.

Miinukset: The plane delayed by 30 minutes, I was rushed past security to wrong plane in Orlando, making me miss my flight, cue multiple times as the airlines "British Airways" and "American Airlines" bickered about who's fault it was. I'm still sat in Orlando waiting for my flight after losing my hotel in LA

Plussat: The crew was great.

Miinukset: The seats are very close together and uncomfortable. The quality on the screen was poor.

British usual

Plussat: I travel 70 times a year and I try to avoid BA the f I can. This flight 2 hrs late and they ran out of food as hey got to me I’m tge back. The toilets ran out of water 3/4 of the way through the flight so people couldn’t use the toilets. Not good. Zz

Miinukset: Gg

Miinukset: Food needs improvement, crew was a bit rude

Plussat: Got from one place to another

Miinukset: Seats are terrible, no entertainment, and high expenses even for soda! Since when is BA in a race to the bottom with all of the other terrible airlines?!

Delayed, waited on a bus for ages

Plussat: Helpful and Friendly Crew. Did their best to help during the delay. Able to take hand baggage on board (unlike our kid journey when forced to check it in at the gate)

Miinukset: Sat on plane for an hour waiting to depart, so delayed landing. The BA feel is no different to budget airlines now.

Miinukset: The seats are not just uncomfortable, they are awful. Worse than Wizzair!

Miinukset: Delays in the food service occurred because the credit card machine stopped working. Rather than stop the purchase food options they continued which meant they could only reach row 16 by the time our flight began its descent. Since were in row 19, we were not offered any food or water, during lunch.

Plussat: My flight with Qantas was late and I missed the flight, they refused to move me to a later flight even though I had a paid ticket!

Plussat: Service was good on the plane

Miinukset: Thought I had purchased an optima coach, but was forced to pay $60 baggage fee. At checkin, asked for aisle seat, but agent had already assigned a middle seat. Then asked to change to an aisle seat, but she demanded $30 to change. Aftwr boarding was complete, there were at least 6 aisle seats empt