Etsi halvat lennot: British Airways

Plussat: Nothing.

Miinukset: Timeliness. Cleanliness. Service. Food and drinks.

Miinukset: On time

Miinukset: Seat pitch is tight and seats don't recline. Boarding should be back of plane forwards. This would eliminate the log jam that happens when it's front first.

Plussat: Boarded and left on time

Miinukset: Food was awful. It was so hot I was fanning myself. I had a 11 hour flight and than a 10 hour flight after both British airways, and the same exact food. So I just went hungry. I smelled something amazing so thought I would get a good hot meal as my last meal since I had not had anything in 9hours, but nope, just got a measly cold sandwich. I won’t book British airlines again for international travel, I’ll stick to emirates.

Plussat: Only the speed of the flight. The seat was terrible! No pitch, no room, squeezed in like sardines. The crew spent most of their time hawking BA products. Embarrassing.

Miinukset: More room! It was excruciating, and I am not a large person. The boarding process was chaotic and confused. Took a very long time. The only good part of the flight was that the pilot provided a smooth and quick (thankfully, because the rest was pretty miserable) time in the air. BA has become worse than Ryanair.

Miinukset: Seats are terrible. Crew didn't ask if I wanted to drink anything with the meal. Seemed like a budget flight.

Plussat: I got back to London ahead of schedule, which was nice

Miinukset: The whole business of charging for drinks and mediocre food in economy, while they tout that business will get a full meal. BA is NOT Ryanair, or is it?

Miinukset: Maybe not BA fault but immigration wait at jfk was 11/2 hours!

Miinukset: The seats are small as it is. Putting boxes under the front seats hurts after a few hours ... whoever designs this should be forced to fly long-howls himself

Plussat: crew members are polite and clear in instructions

Miinukset: the check-in time is very long, need to open more counters

Miinukset: Seat didn’t recline...

Plussat: Crew and pilot great.

Miinukset: Toilet was dirty.

Plussat: Crew was friendly, booked seat was good.

Miinukset: I travel very light, was finishing up a 14 day trip around the world, couldn’t check-in online. Tried a number of options. When arriving at airport - my checked bag was a total of 12kg, but was told if I planned to bring it home with me that I had to pay $100 bag fee. I realize that airlines charge bag fees - however, I was unaware in advance, booking from Lhr to FLL with layover in Oslo.

Plussat: The flight was 9hr each leg which is not baf of elder people. The food was fine. Entertainment was good. Austin to london flight was a little spacious and comfortable.

Miinukset: You need to display gate information for connecting flight well in advance for thr elder people to get to the gate on time. We had the gate information displayed just 1 hour before departure. London to hyderabad flight was too cold. If the temperature was adjusted above 72 degrees it would have been appreciated. London to hyderabad flight was cramped up. Not at all spacious, my knees started to hurt after the flight.

Plussat: Easy boarding.

Miinukset: British Airways is the only airline I’ve flown that doesn’t off free water.

Plussat: Nothing. I was offloaded minutes before boarding by BA without any explanations. The staff was not helpful in any way. BA is suggesting either non recept of payment or credit card fraud. Both reasons are totally bogus.

Miinukset: Proper communication by both BA and local handlers at the airport in Iceland.

Miinukset: Rude staff

Plussat: Crew had filled overhead lockers with their bags leaving no room for ours

Plussat: Female Flight attendant was very rude