Matkailijoiden arvostelut
Yleinen arvosteluluokitus
7,5
Hyvä
Perustuu 226 arvosteluun
Kokonaisarvosana
7,7
Koneeseennousu
7,7
Comfort
7,5
Henkilökunta
8,2
Viihde
6,6
Ateriat
7,3
Bulgaria Air tiedot
| IATA-koodi | FB |
|---|---|
| Lentoreitit | 49 |
| Top-reitti | Sofia – Varnan lentoasema |
| Palvelevat lentokentät | 24 |
| Top-lentokenttä | Sofia |
Viimeaikaiset arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
-
6,6
Miinukset: ...
arvostelut:
-
2,0
Miinukset: 6 hours delay !!!!
arvostelut:
-
2,6
Plussat: Nothing. Bulgarian Airlines is a fifth world company!
Miinukset: Everything! The flight from Sofia (after flying in a plane that looked like a bus from the 80s), was late over two hours. Bulgarian airlines lied to us in Sofia that we would be rerouted on other airlines and find out our new tickets only at transfer desks in milan. There were NO transfer desks
arvostelut:
-
6,0
Miinukset: Flight was two hour delayed and I missed my connection
arvostelut:
-
4,8
Plussat: The chocolate was great!
Miinukset: This airline and airport is from two centuries ago. Seats were super crammed and we waited in the heat NEXT to the plane to board for good 10min
arvostelut:
-
2,6
Plussat: Not much.
Miinukset: The flight was delayed with over an hour. No apologies were offered. I was not even offered a drink until I asked (and I was in business class).
arvostelut:
-
8,0
Miinukset: There was delay of 2 hours with any notice.
arvostelut:
-
8,0
Plussat: They didn't cram us into the transport vehicle like sardines
Miinukset: We need special assistance for my wife boarding the plane and didn't get it from Airline
arvostelut:
-
6,0
Miinukset: The plane smelt
arvostelut:
-
6,8
Plussat: Great polite and pleasant crew.
Miinukset: Seating very tight. Knees hitting seat in front. Boarded from 2 entries. Chaotic.
arvostelut:
-
5,6
Miinukset: I get my luggage two days later.
arvostelut:
-
3,3
Plussat: food was ok
Miinukset: not polite. no leg space at all compared to other airlines and worst of all they made me put my only backpack under the seat and be uncomfortable, where most people have 2 carry-ons large size and no one told them to check the bag for free so that there will be space on the overhead compartment
arvostelut:
-
3,3
Miinukset: My baggage got lost two times in a row with Aeroflot. Terrible experience, bad food.
arvostelut:
-
8,8
Plussat: Crew very friendly & helpful
arvostelut:
-
5,0
Miinukset: My bag did not arrive. Was not transferred from Amsterdam.
arvostelut:
-
7,3
Overall OK
Plussat: Quick flight, arrived just on time
Miinukset: Very small space between the rows
arvostelut:
-
7,6
Overall OK
Plussat: Flight crew was kind and helpful, flight arrived on time
Miinukset: Boarding was slow, could improve onboard services
arvostelut:
-
7,0
Plussat: Very good price and all went smoothly and on time.
Miinukset: Having to walk to and from the plane and use a bus (no jetways)..
arvostelut:
-
2,0
Being treated like cargo
Plussat: Nothing
arvostelut:
-
5,2
Miinukset: My luggage was lost.
arvostelut:
-
5,2
Miinukset: My luggage is lost.
arvostelut:
-
2,0
Missed the flight and money were not returned according to the insuran
Miinukset: Missed the flight and company didnt returned the money according to insurance.
arvostelut:
-
4,0
Miinukset: Too small place for legs in the cabin for such a long flight. Very uncomfortable
arvostelut:
-
7,6
Good experience on an empty plane
Plussat: We were just 10-15 people on the plane and everyone has its own row of seats. A nice sandwich + soft drink/wine + coffee/tea was provided quickly after take off. Then the lights were dimmed so the people could rеst for few hours till landing. Nice prompt service.
Miinukset: Uncomfortable weared off seats and no entertainment system.
arvostelut:
-
6,3
OK
Plussat: The sandwich looked dry, but was actually very good.
Miinukset: Uncomfortable seats. They are like benches. For 2-3 hours it’s OK, but could be improved.
arvostelut:
-
2,0
Miinukset: I dident get my luggage
arvostelut:
-
6,0
Miinukset: Flight delayed with 40 minutes Very small seats
arvostelut:
-
5,0
Miinukset: Poor food no entertainment
arvostelut:
-
3,6
Flight delayed, seat spacing minimal
Plussat: Inexpensive
Miinukset: Seating was awful, did not enough room behind seat in front to use laptop when front seat was not reclined. Not enough space to recline my seat. Meal inadequate. Service poor compared to flight to Bulgaria. However I am glad I did not select Ryan air and get stranded.
arvostelut:
-
3,3
Miinukset: Flight has delay of 50min - technical problem. I missed other my flights Bulgaria air booked a new reservation and I had to wait 6h on Berlin airport.
arvostelut:
-
4,6
Plussat: Once on board we flu fast
Miinukset: The flight was delayed by over 2 hours and no information was given at all.
arvostelut:
-
5,0
Miinukset: Flight was delayed two and half hours and then stupid excusing.
arvostelut:
-
2,0
Plussat: Horrible. Don't book with this ariline.
Miinukset: Although we were checked in, the flight was oversold and prior to boarding at the gate, they told us we can't board the flight. Our luggage had to be also taken off the flight and we were not given a flight till the next day. As a result we missed our connections, had to book an additional hotel last minute. Bulgaria Air had no even a customer service desk at the airport!!!!
arvostelut:
-
6,6
Miinukset: The food was tasteless I took vegetarian meal. No salt and pepper and was not good Boarding took time! Staff at the gate not so nice
arvostelut:
-
9,6
Plussat: It was an excellent flight experience.
Miinukset: Improve the sandwich?
arvostelut:
-
8,0
Plussat: The flight got me to my destination safely and on time
Miinukset: Security and lack of snacks/drinks on the flight
arvostelut:
-
6,0
Plussat: Got me to my destination safely and on time
arvostelut:
-
2,6
12 hr delay, no updates, poor communication
Miinukset: No one told me why or how long the flight would be delayed. I got at the airport at 9am for a 12:45pm flight, the plane didn't take off till 9:30pm. Air Bulgaria didn't update Barcelona Airport so everyone had to assume the flight could take off any minute and spend a long day at the gate. Avoid Bulgaria Air.
arvostelut:
-
9,6
Short flight to Burgas
Plussat: The crew was friendly, the plane was cool.
Miinukset: Nothing
arvostelut:
-
8,3
Pleasantly surprised
Plussat: Everything went smoothly. They offered a complimentary snack and had an on time flight. Would fly again.
Miinukset: The airline didn't offer online check in from out flight from Athens to Sofia, but that seemed to be because of travel outside of the schengen zone.
arvostelut:
-
8,6
Business triptthey
Plussat: They were on time, free drink and foot no chargebo
Miinukset: No movie screen
arvostelut:
-
5,6
The flight was late
Plussat: The crew was very nice.
Miinukset: The check in started late, the gate was changed, the flight was late by more than an hour.
arvostelut:
-
4,6
Miinukset: Overall cleanliness of the cabin was very poor.
arvostelut:
-
8,0
Partner Companies
Plussat: We wish companies who share would advertise who they are partners with & that the other companies have your information when using their airline. We finally found the representative to Air Belin to check us in at the Frankfurt Airport to find out we will be flying with Balkan Airline at another terminal. The same thing happened on the way back. Luckily we arrived at the airport early both times to make sure we were flying. But getting information from one airline to another is hard when your booking # & flight number is different for each airline, & when you call the airline they tell you to go to the airport as they cannot help you over the phone. The flight was find but to board is another.
arvostelut:
-
3,3
Miinukset: Crew was not sympathetic towards mom with baby. No help with stroller. Airport agent decided to add stroller as checked luggage causing confusion and distress during short connection window to next flight.
arvostelut:
-
8,3
Excellent flight
Plussat: - on time (even earlier) - fast and convenient boarding - nice and friendly staff
arvostelut:
-
10,0
Plussat: On time and nice crew
arvostelut:
-
8,0
Plussat: On time departure and arrival. Friendly service.
arvostelut:
-
10,0
Plussat: Check in was very fast and easy, crew was very nice and helpful
arvostelut:
-
4,6
Delayed take off
Plussat: They serve you a dandwich and water.
Miinukset: The boarding was a mess, because they decided to consolidate the passengers of two planes, so most of the seats were double booked and they were struggling to find seats. The flight was delayed with one hour because they were looking for lost passengers. Complete mess!
arvostelut:
-
8,6
Well treated despite low meal voucher credit
Plussat: The crew are friendly and professional, I was greeted and given instructions when I missed a connecting flight due to mechanical issues with the first flight. I was given new boarding ticket for the next day's flight along with vouchers for the hotel and meals. The hotel was inside the airport and had a late check out and I was able to keep my carry on luggage in the room for most of the day.
Miinukset: Turned the face value for the meal vouchers were way to low and was not enough to cover a very basic meal therefore I had to cover the difference.
arvostelut:
-
7,6
Comfortable flight but preflight process needs imp
Plussat: Crew was excellent. Aircraft comfortable. Good value fare
Miinukset: Plane was boarding but in the pre-security area the monitors said check in while inside the buses were loading to take passengers to the plane. It was a case of hurry up and wait. The bus was hot and the wait long. In the plane waiting for take off was unhealthily hot with no fresh air for at least 25 minutes. Also the check in process was bad. All the counters had monitors disposing RyanAir but it turns out you could check in for Bulgaria Air at most counters.
arvostelut:
-
8,0
Plussat: Very pleasant overall
arvostelut:
-
8,3
Overal it's a good flight
Plussat: It's a very small distance flight but the crew was very nice
Miinukset: Don't have much choice in drink or food
arvostelut:
-
10,0
Plussat: Service
arvostelut:
-
4,3
Plussat: The first leg, Madrid to Vienna, was great. Check-in and flight crew were friendly. Check-in line was very long though. Took almost an hour due to some passengers adjusting the weight in their bags.
Miinukset: The second leg, Vienna to Sophia, was not smooth at all. I did not get a boarding pass for it when I checked in at The beginning in Madrid. At Vienna airport, no one knew where I could get the boarding pass. They sent back and forth between terminals and between airlines check in counters. Finally Austrian airlines issued the boarding pass. My bag did not arrive in Sophia. Two other passengers, who had also transferred, did not receive their luggage either.
arvostelut:
-
10,0
Plussat: the hospitality and friendliness of the crew, the professionalism of the pilot
Miinukset: can't think of anything I didn't like.
arvostelut:
-
10,0
Quick trip
Plussat: Service
arvostelut:
-
10,0
Plussat: Surprisingly good service. Efficient and on time. Above and beyond what you get from legacy and low cost carriers these days. Food and drinks included at no extra charge. No extra charges for checked bags. New and spotlessly clean aircraft cabin. Very friendly FAs.
arvostelut:
-
10,0
Plussat: fast, comfortable, hospitable flight
arvostelut:
-
8,8
Plussat: Crew very friendly & helpful
arvostelut:
-
9,6
Plussat: It was an excellent flight experience.
Miinukset: Improve the sandwich?
arvostelut:
-
9,6
Short flight to Burgas
Plussat: The crew was friendly, the plane was cool.
Miinukset: Nothing
arvostelut:
-
8,6
Business triptthey
Plussat: They were on time, free drink and foot no chargebo
Miinukset: No movie screen
arvostelut:
-
10,0
Plussat: On time and nice crew
arvostelut:
-
10,0
Plussat: Check in was very fast and easy, crew was very nice and helpful
arvostelut:
-
8,6
Well treated despite low meal voucher credit
Plussat: The crew are friendly and professional, I was greeted and given instructions when I missed a connecting flight due to mechanical issues with the first flight. I was given new boarding ticket for the next day's flight along with vouchers for the hotel and meals. The hotel was inside the airport and had a late check out and I was able to keep my carry on luggage in the room for most of the day.
Miinukset: Turned the face value for the meal vouchers were way to low and was not enough to cover a very basic meal therefore I had to cover the difference.
arvostelut:
-
10,0
Plussat: Service
arvostelut:
-
10,0
Plussat: the hospitality and friendliness of the crew, the professionalism of the pilot
Miinukset: can't think of anything I didn't like.
arvostelut:
-
10,0
Quick trip
Plussat: Service
arvostelut:
-
10,0
Plussat: Surprisingly good service. Efficient and on time. Above and beyond what you get from legacy and low cost carriers these days. Food and drinks included at no extra charge. No extra charges for checked bags. New and spotlessly clean aircraft cabin. Very friendly FAs.
arvostelut:
-
10,0
Plussat: fast, comfortable, hospitable flight
arvostelut:
-
6,6
Miinukset: ...
arvostelut:
-
8,0
Miinukset: There was delay of 2 hours with any notice.
arvostelut:
-
8,0
Plussat: They didn't cram us into the transport vehicle like sardines
Miinukset: We need special assistance for my wife boarding the plane and didn't get it from Airline
arvostelut:
-
6,8
Plussat: Great polite and pleasant crew.
Miinukset: Seating very tight. Knees hitting seat in front. Boarded from 2 entries. Chaotic.
arvostelut:
-
7,3
Overall OK
Plussat: Quick flight, arrived just on time
Miinukset: Very small space between the rows
arvostelut:
-
7,6
Overall OK
Plussat: Flight crew was kind and helpful, flight arrived on time
Miinukset: Boarding was slow, could improve onboard services
arvostelut:
-
7,0
Plussat: Very good price and all went smoothly and on time.
Miinukset: Having to walk to and from the plane and use a bus (no jetways)..
arvostelut:
-
7,6
Good experience on an empty plane
Plussat: We were just 10-15 people on the plane and everyone has its own row of seats. A nice sandwich + soft drink/wine + coffee/tea was provided quickly after take off. Then the lights were dimmed so the people could rеst for few hours till landing. Nice prompt service.
Miinukset: Uncomfortable weared off seats and no entertainment system.
arvostelut:
-
6,6
Miinukset: The food was tasteless I took vegetarian meal. No salt and pepper and was not good Boarding took time! Staff at the gate not so nice
arvostelut:
-
8,0
Plussat: The flight got me to my destination safely and on time
Miinukset: Security and lack of snacks/drinks on the flight
arvostelut:
-
8,3
Pleasantly surprised
Plussat: Everything went smoothly. They offered a complimentary snack and had an on time flight. Would fly again.
Miinukset: The airline didn't offer online check in from out flight from Athens to Sofia, but that seemed to be because of travel outside of the schengen zone.
arvostelut:
-
8,0
Partner Companies
Plussat: We wish companies who share would advertise who they are partners with & that the other companies have your information when using their airline. We finally found the representative to Air Belin to check us in at the Frankfurt Airport to find out we will be flying with Balkan Airline at another terminal. The same thing happened on the way back. Luckily we arrived at the airport early both times to make sure we were flying. But getting information from one airline to another is hard when your booking # & flight number is different for each airline, & when you call the airline they tell you to go to the airport as they cannot help you over the phone. The flight was find but to board is another.
arvostelut:
-
8,3
Excellent flight
Plussat: - on time (even earlier) - fast and convenient boarding - nice and friendly staff
arvostelut:
-
8,0
Plussat: On time departure and arrival. Friendly service.
arvostelut:
-
7,6
Comfortable flight but preflight process needs imp
Plussat: Crew was excellent. Aircraft comfortable. Good value fare
Miinukset: Plane was boarding but in the pre-security area the monitors said check in while inside the buses were loading to take passengers to the plane. It was a case of hurry up and wait. The bus was hot and the wait long. In the plane waiting for take off was unhealthily hot with no fresh air for at least 25 minutes. Also the check in process was bad. All the counters had monitors disposing RyanAir but it turns out you could check in for Bulgaria Air at most counters.
arvostelut:
-
8,0
Plussat: Very pleasant overall
arvostelut:
-
8,3
Overal it's a good flight
Plussat: It's a very small distance flight but the crew was very nice
Miinukset: Don't have much choice in drink or food
arvostelut:
-
2,0
Miinukset: 6 hours delay !!!!
arvostelut:
-
2,6
Plussat: Nothing. Bulgarian Airlines is a fifth world company!
Miinukset: Everything! The flight from Sofia (after flying in a plane that looked like a bus from the 80s), was late over two hours. Bulgarian airlines lied to us in Sofia that we would be rerouted on other airlines and find out our new tickets only at transfer desks in milan. There were NO transfer desks
arvostelut:
-
6,0
Miinukset: Flight was two hour delayed and I missed my connection
arvostelut:
-
4,8
Plussat: The chocolate was great!
Miinukset: This airline and airport is from two centuries ago. Seats were super crammed and we waited in the heat NEXT to the plane to board for good 10min
arvostelut:
-
2,6
Plussat: Not much.
Miinukset: The flight was delayed with over an hour. No apologies were offered. I was not even offered a drink until I asked (and I was in business class).
arvostelut:
-
6,0
Miinukset: The plane smelt
arvostelut:
-
5,6
Miinukset: I get my luggage two days later.
arvostelut:
-
3,3
Plussat: food was ok
Miinukset: not polite. no leg space at all compared to other airlines and worst of all they made me put my only backpack under the seat and be uncomfortable, where most people have 2 carry-ons large size and no one told them to check the bag for free so that there will be space on the overhead compartment
arvostelut:
-
3,3
Miinukset: My baggage got lost two times in a row with Aeroflot. Terrible experience, bad food.
arvostelut:
-
5,0
Miinukset: My bag did not arrive. Was not transferred from Amsterdam.
arvostelut:
-
2,0
Being treated like cargo
Plussat: Nothing
arvostelut:
-
5,2
Miinukset: My luggage was lost.
arvostelut:
-
5,2
Miinukset: My luggage is lost.
arvostelut:
-
2,0
Missed the flight and money were not returned according to the insuran
Miinukset: Missed the flight and company didnt returned the money according to insurance.
arvostelut:
-
4,0
Miinukset: Too small place for legs in the cabin for such a long flight. Very uncomfortable
arvostelut:
-
6,3
OK
Plussat: The sandwich looked dry, but was actually very good.
Miinukset: Uncomfortable seats. They are like benches. For 2-3 hours it’s OK, but could be improved.
arvostelut:
-
2,0
Miinukset: I dident get my luggage
arvostelut:
-
6,0
Miinukset: Flight delayed with 40 minutes Very small seats
arvostelut:
-
5,0
Miinukset: Poor food no entertainment
arvostelut:
-
3,6
Flight delayed, seat spacing minimal
Plussat: Inexpensive
Miinukset: Seating was awful, did not enough room behind seat in front to use laptop when front seat was not reclined. Not enough space to recline my seat. Meal inadequate. Service poor compared to flight to Bulgaria. However I am glad I did not select Ryan air and get stranded.
arvostelut:
-
3,3
Miinukset: Flight has delay of 50min - technical problem. I missed other my flights Bulgaria air booked a new reservation and I had to wait 6h on Berlin airport.
arvostelut:
-
4,6
Plussat: Once on board we flu fast
Miinukset: The flight was delayed by over 2 hours and no information was given at all.
arvostelut:
-
5,0
Miinukset: Flight was delayed two and half hours and then stupid excusing.
arvostelut:
-
2,0
Plussat: Horrible. Don't book with this ariline.
Miinukset: Although we were checked in, the flight was oversold and prior to boarding at the gate, they told us we can't board the flight. Our luggage had to be also taken off the flight and we were not given a flight till the next day. As a result we missed our connections, had to book an additional hotel last minute. Bulgaria Air had no even a customer service desk at the airport!!!!
arvostelut:
-
6,0
Plussat: Got me to my destination safely and on time
arvostelut:
-
2,6
12 hr delay, no updates, poor communication
Miinukset: No one told me why or how long the flight would be delayed. I got at the airport at 9am for a 12:45pm flight, the plane didn't take off till 9:30pm. Air Bulgaria didn't update Barcelona Airport so everyone had to assume the flight could take off any minute and spend a long day at the gate. Avoid Bulgaria Air.
arvostelut:
-
5,6
The flight was late
Plussat: The crew was very nice.
Miinukset: The check in started late, the gate was changed, the flight was late by more than an hour.
arvostelut:
-
4,6
Miinukset: Overall cleanliness of the cabin was very poor.
arvostelut:
-
3,3
Miinukset: Crew was not sympathetic towards mom with baby. No help with stroller. Airport agent decided to add stroller as checked luggage causing confusion and distress during short connection window to next flight.
arvostelut:
-
4,6
Delayed take off
Plussat: They serve you a dandwich and water.
Miinukset: The boarding was a mess, because they decided to consolidate the passengers of two planes, so most of the seats were double booked and they were struggling to find seats. The flight was delayed with one hour because they were looking for lost passengers. Complete mess!
arvostelut:
-
4,3
Plussat: The first leg, Madrid to Vienna, was great. Check-in and flight crew were friendly. Check-in line was very long though. Took almost an hour due to some passengers adjusting the weight in their bags.
Miinukset: The second leg, Vienna to Sophia, was not smooth at all. I did not get a boarding pass for it when I checked in at The beginning in Madrid. At Vienna airport, no one knew where I could get the boarding pass. They sent back and forth between terminals and between airlines check in counters. Finally Austrian airlines issued the boarding pass. My bag did not arrive in Sophia. Two other passengers, who had also transferred, did not receive their luggage either.
arvostelut:
Lennon tila
Bulgaria Air reittikartta
Suositut lentoreitit
Lento
Mistä
Mihin
su
ma
ti
ke
to
pe
la
S
M
T
K
T
P
L
462
Amsterdam
AMS
Sofia
SOF
461
Sofia
SOF
Amsterdam
AMS
431
Sofia
SOF
Pariisi
CDG
432
Pariisi
CDG
Sofia
SOF
408
Bryssel
BRU
Sofia
SOF
407
Sofia
SOF
Bryssel
BRU
977
Sofia
SOF
Varna
VAR
978
Varna
VAR
Sofia
SOF
456
Milano
MXP
Sofia
SOF
455
Sofia
SOF
Milano
MXP
362
Odessa
ODS
Sofia
SOF
363
Sofia
SOF
Moskova
SVO
364
Moskova
SVO
Sofia
SOF
472
Madrid
MAD
Sofia
SOF
471
Sofia
SOF
Madrid
MAD
480
Málaga
AGP
Sofia
SOF
852
Lontoo
LHR
Sofia
SOF
479
Sofia
SOF
Málaga
AGP
851
Sofia
SOF
Lontoo
LHR
361
Sofia
SOF
Odessa
ODS
410
Wien
VIE
Sofia
SOF
856
Larnaka
LCA
Sofia
SOF
302
Praha
PRG
Sofia
SOF
855
Sofia
SOF
Larnaka
LCA
301
Sofia
SOF
Praha
PRG
573
Sofia
SOF
Tel Aviv
TLV
319
Sofia
SOF
Berliini
TXL
409
Sofia
SOF
Wien
VIE
491
Sofia
SOF
Zürich
ZRH
574
Tel Aviv
TLV
Sofia
SOF
320
Berliini
TXL
Sofia
SOF
492
Zürich
ZRH
Sofia
SOF
Suosituimmat lentokentät, joihin Bulgaria Air lentää
- Sofia lentoasema (SOF)
- Varnan lentoasema lentoasema (VAR)
- Pariisi Charles de Gaulle lentoasema (CDG)
- Amsterdam Schipholin kansainvälinen lentoasema lentoasema (AMS)
- Bryssel Bruxelles-National ja muut lentoasemat lentoasema (BRU)
- Lontoo Heathrow’n lentoasema lentoasema (LHR)
- Praha Václav Havelin kansainvälinen lentoasema lentoasema (PRG)
- Rooma Leonardo da Vincin kansainvälinen lentoasema lentoasema (FCO)
- Moskova Šeremetjevon kansainvälinen lentoasema lentoasema (SVO)
- Madrid-Barajasin lentoasema lentoasema (MAD)
- Berliini Tegelin lentoasema lentoasema (TXL)
- Frankfurt lentoasema (FRA)
- Wien Vienna Intl lentoasema (VIE)
- Larnakan kansainvälinen lentoasema lentoasema (LCA)
- Zurich lentoasema (ZRH)
Bulgaria Air yhteystiedot
- FB IATA-koodi
- +359 2 402 04 00 Soita
- air.bg Vieraile
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