Canton hotellia

Plussat: Very comfortable bed

Miinukset: Construction on roads by the hotel

Plussat: Very clean

Miinukset: No

Miinukset: Breakfast.....no meat.

Plussat: Very clean! Staff was A+! TV worked great, air conditioning was great, fridge stayed cold, internet worked great! One of the best places I've stayed at in awhile.

Plussat: the employees working at this hotel were amazing. We have stayed at alot of hotels and this has been the best one we have ever stayed at. We will definitely be back. The breakfast was amazing as well.

Miinukset: no nothing at all.

Miinukset: Pool was closed 2nd day

Plussat: Everything was great about our experience. I was pleasantly surprised given the 2.5 star rating and the 3 of us whom stayed there are still wondering why it’s so low. It was very clean, staff were friendly and the location was perfect for visit.

Miinukset: Nothing at all

Plussat: Friendly staff, great breakfast.

Plussat: This over Christmas Eve and Christmas Day the staff were very pleasant and they had a hot chocolate bar , meat and cheese tray and cookie spread in the evenings. Made our stay very welcoming. A+ all the way

Miinukset: N/A

Plussat: The personnel at this property were all so helpful, pleasant and accommodating!!

Miinukset: Nothing.

Plussat: Maintenance rushed to heat the pool, the service working for breakfast was personable and the young man offered to buy me a candy bar when I had a sweet tooth.

Miinukset: The road noise kept me up repeatedly as I was facing interstate. Also the floors were thin I could hear people walking above me. The tub had a fold down seat I found strange but last thing was assigned to a deaf persons room and ran out as if there was a fire when it alerted. Probably kids cause they also knocked and ran away as well.

Plussat: Staff eager to help and make experience good.

Miinukset: Breakfast was standard fare of water concocted eggs, pork sausage and other bland free breakfast materials typical of the hotel experience.

Plussat: the room was very clean, the location was great and the kids loved the pool. Skating rink, laser tag and game center close by. Staff very friendly and breakfast had a nice selection of foods.

Plussat: Management helpfulness check in was smooth

Miinukset: No

Plussat: Great breakfast! The room had a nice fragrance Very comfortable bed and pillows.

Plussat: Clean room, nice ambiance, convenient amenities, friendly staff, privacy. ❤

Miinukset: What's not to like about this place?

Plussat: Nice pool and hot tub

Miinukset: The room was filthy with empty bottles and trash under the bed. There were even used Q tips.....gross.

Plussat: Great bed and size of room.

Miinukset: Has a horrible experience with the staff and manager regarding double booking mistake by a world of Hyatt employee. Had to call corporate to intercept and provide assistance.

Plussat: Rooms are very spacious.

Miinukset: Looked like there blood stains on shower curtain.

Plussat: The staff was sooooo courteous. They were just a treat to interact with. On top of that the Hyatt Place is a very very nice property. Also it is across the street from a shopping center with three restaurants and its around the corner from I-77.

Miinukset: Got nothing.

Plussat: Beautiful room

Miinukset: I could not fall asleep because of the pillows! I even tried one of the decorative pillows on the sofa. Next time, I’ll bring my own!

Plussat: Pool and hot tub.

Miinukset: Room seemed to be on top of AC unit , with a locked closet door . Was a bit noisy at times.

Plussat: Location, clean

Plussat: Amazing hotel amazing staff!

Plussat: The young girl that checked me Jan went out of her way to help! Sweet and represented the hotel well!! The trainee with her should have never been hired!! Did not know how to work with people and make them feel at home!

Miinukset: Home 2 suites were very cheaply designed!! Definitely not cozy ! Cold atmosphere!! Curtains instead of doors!! Will never stay again!!

Plussat: I liked 2 of the customer service people Kimberly and Cody did there best.

Miinukset: The room I reserved wasn’t available so I had to be downgraded. The room was dirty. Neighbor room kept trying to open adjoining door kids running up and down the hall.

Plussat: Bed was comfortable and the room was excellent for my grandkids.

Miinukset: The pool had too much chlorine

Plussat: I love that the rooms were so big And it had a lot of the comforts of home like kitchen sink, dishes, microwave and eating table and many other state of the art items. room was beautiful and very clean.

Miinukset: When I stayed there were a lot of sports going on and lots of young kids everywhere kind of loud and crowded for breakfast. other than that I loved it.

Plussat: Loved the breakfast and the staff were awesome.

Miinukset: The pool was small and not enough towels

Plussat: The bathroom was very nice and the beds were really comfortable

Miinukset: I didn't like the breakfast at all. I could hear the people next door. Very thin walls

Plussat: The staff was very kind and accommodating. Room was spotless!!! We even enjoyed the coffee.

Plussat: Very clean room. Staff was great. Close to all the things we wanted to visit. Lots of places to eat and shop were very close.

Miinukset: Sign to entrance is actually in front of another hotel. A little confusing.

Plussat: I loved my hotel room.

Miinukset: There was no hot tub with the swimming pool and the patio had no shelter for the rain

Plussat: The staff was very helpful I appreciate that

Plussat: The property was in a good location and the room size made the one night stay worth it. The room was a little dirty. There was also no can liners in any of the trash cans. Seemed as if the maid did not finish clean up from the previous guest. The pool water was cooler than expected for a “heated” pool. The pool also had numerous children with no adult supervision. Which violates the posted rules. There also was no towels available. The hot breakfast was ok. I have had better. The main problem is its in a awkward location without enough family friendly sitting. There is a long bar height table next to the food station but not a good option for families. It is also located right in the lobby where everyone is checking in and walking through. The hotel is dog friendly and we saw a few. But the hotel did not have a dog smell like other reviews have said.

Plussat: Breakfast was not as described . What was there was ok but i could have made better inside of our suite. Wouldnt stay there again because of the staff being very arrogant and unwelcoming.

Miinukset: Staff and the food

Plussat: Loved the kitchen. Kitchen had pots, pans, and dishes. Washing facilities. Dishwasher. Suites were spacious. Very good location. Free breakfast.

Miinukset: Leaking in bathroom, sofa sleeper extremely uncomfortable, room not so clean, saw a few bugs in room, and strange smell coming from bathroom. Staff said it was from construction.

Plussat: Cleanliness, suite-style spaciousness, and location!

Miinukset: Room smelled like dogs and sunken mattress. When we tried to check out early we were told those reasons were not reason enough for checking out early. We will never ever stay at this place again. It was awful. Breakfast was terrible and cold.

Plussat: everything was good

Miinukset: they seemed short staffed

Plussat: The beds were very comfortable

Miinukset: Pool was out of order and no front desk person was there after 9pm. People were in the lobby partying and all over the place drinking in the halls. I wasn’t sure if they were actual guests or just passerby’s. This place is just downright unsafe.

Plussat: The rooms are great. Super comfy with tons of amenities.

Miinukset: Check in time for the hotel is 3pm so when I got here at 515pm I expected to go right to my room. Staff said that they didn't have a room ready when I booked months in advance. Our party started at 6pm and we didn't have a room until 615pm. No late check out was offered. That is very poor considering the room was 250 dollars for the night.

Plussat: The breakfast

Miinukset: Everything else, literally!!!

Miinukset: Did not take my requests into account. Dirty bathroom, very loud guests in hallway at 2am.

Plussat: Very clean and very friendly staff

Miinukset: More than 3 towels should be standard in a room that can sleep 6.

Plussat: Excellent customer service Breakfast - many choices

Miinukset: Holes in walls Wish we offered clean towels more often and trash was removed as well.

Plussat: Location

Miinukset: Hot tub not working

Plussat: The room was very nice especially it having a full kitchen.

Plussat: Excellent condition and cleanliness from parking lot to room

Miinukset: Nothing at all; everything was perfect

Plussat: Over all good experience.

Plussat: The staff was very helpful after we misplaced a very important Christmas gift that my daughter received. Hotel employee and the front desk attendant went above and beyond.

Plussat: Friendly staff, proximity to the airpotrt, good breakafast buffet

Miinukset: Lots of kids at the hotel made quite a noise, but they all quiet down at around 8 PM.

Plussat: Staff were pleasant and spoke in a friendly manner

Miinukset: Mold/mildew on shower head. Asked for it to be cleaned and/or changed out and it never was.

Plussat: Convenience, comfortable, very friendly staff

Miinukset: Needs ports to plug phones and computers in

Plussat: Great location great service staff is friendly and helpful

Miinukset: Romm facing the main road - it was loud....

Plussat: Location

Miinukset: Non- working coffee pot

Plussat: The room was lovely and clean! The staff was superb and went out of their way to make sure we had our needs met

Miinukset: No

Plussat: The dry cleaning service was excellent! I was in a wedding and needed my gown and the officiants suit cleaned. It was sent out at 9am and came back the same day by 3. They were even able to get a manufacturing stain removed!!

Miinukset: Everything was wonderful and the staff were very kind

Plussat: The hotel was very nice and clean. The staff was very helpful.

Miinukset: No.

Plussat: Location. price and people. I also broke a glass container on the floor of which once I told them they assisted immediately. I was very pleased with staff.

Miinukset: Slow elevator only.

Plussat: Very spacious rooms with refrigerator (helpful for storing pumped breast milk), helpful staff when we arrived at 4am, and easy checkout process.

Miinukset: For some reason, we had tiny pillows on our bed (like half or a third the size of a normal pillow, and there were four of them only on a king size bed). Also the free hot breakfast bar was pretty terrible.

Plussat: Clean hotel, good location, and friendly staff.

Plussat: The pool, the weight room, the outdoor patio, & overall rhe personnel were courteous.

Plussat: Very clean, close to many restaurants, close to football hall of fame

Plussat: The room was noisy

Plussat: The beds here are possibly the best thing that ever happened to the human race.

Miinukset: Nothing to complain about

Plussat: It was easy to get to, yet back and out of the way so there wasn't a lot of crazy noises

Miinukset: It was perfect

Plussat: Breakfast was excellent!! Room was perfect for 2 adults and child-very spacious!

Plussat: The rooms were big and comfortable. The breakfast was awesome every morning.

Plussat: Service and staff were very friendly

Plussat: Where the hotel was located was very nice

Miinukset: My husband and I went for his 30th birthday and it was a nightmare. We had to change rooms 5 times the first day because there were issues with every room. Still waiting on our comp night that management promised

Plussat: Very comfortable , beautiful surroundings.

Plussat: The view was beautiful, we were in a corner room so we over looked the pool and also the driving range.

Miinukset: The rooms need to be updated for sure. Our mattress Unfortunately was really old and lumpy and very uncomfortable and the pillows were very old and way too small for king size bed. The Ac kicked on every 20 mins then turn off for 10 mins then turned on again. It was very loud. Neither one of us sleep the night .

Plussat: Food server was personable and helpful.

Miinukset: No one there to greet us. Very confusing layout. No offer of assistance. First room had an upholstered chair with dark stains. (Gross!) Second room we were moved to (after trying to find the front desk clerk) had hair in the tub and furniture in need of repair. Small tv. Couldn’t find the restaurant. The desk clerk told us to go outside and enter another portion of the building which ended up having many steps for my husband to walk who is currently using a cane after knee surgery. Spa whirlpool was cold and no one assisted us in the operation of the sauna or steam room. The massage therapist was great.

Plussat: Beautiful location and building. Room was clean and spacious.

Miinukset: Hotel entrance should have a light on the sign. I parked in the wrong lot and went to the wrong entrance because I couldn't see the sign in 3 dark.

Plussat: Location was great, close to everything! Super nice staff. Kind of old and tired, but clean and comfy

Plussat: The bed was so comfortable. Shopping was clise

Miinukset: Everything was great. No problems anywhere

Plussat: Very friedly and professional management and staff. Made our stay very comfortable.

Miinukset: Wifi signal was spotty at times but overall everything else was positive.

Plussat: Staff was friendly and accommodating.

Miinukset: Sounds from the highway were loud at times.

Plussat: Nothing in particular

Miinukset: No elevator, ice machine didn't have ice.

Plussat: The staff was friendly. Water pressure was good. Has a warm breakfast.

Miinukset: It took 20 minutes for someone to come to the counter so we could check in. I was about ready to leave. No elevator. 27 steps to the 3rd floor. The location looks bad but isn't. The carpeting looks old. Booked a single bed received a double.

Plussat: Management was extremely helpful and friendly.

Plussat: The staff was amazing!! So helpful and welcoming!!

Plussat: The evening front desk attendant was very helpful. The breakfast was good. The place was quiet.

Plussat: Room was super clean; bed and pillows were really comfortable. Location was close to many restaurants and the interstate.

Miinukset: No elevator.

Plussat: Yes both were excellent

Miinukset: All good

Plussat: Roomy

Miinukset: Need to clean off walkway u bust ur head when u walk in room.

Plussat: Breakfast was great, I loved the fresh fruit!

Miinukset: I honestly liked everything.

Plussat: The breakfast and the staff were very nice. The location was quieter than expected considering the close proximity to the busy shopping areas and mall.

Miinukset: We stayed on the second floor and could hear a lot of very squeaky floors above us from the 3rd floor. The hotel overall appearance seemed a bit out dated.

Plussat: Cleanliness and location!!! Breakfast was amazing!!!

Plussat: Very comfortable and clean with nice firm beds. Quiet on the floor for a great night's sleep. Super good breakfast and set up.

Miinukset: No

Plussat:  the front desk clerk was awesome. Our tv did not work and she had us moved to a new room in minutes

Miinukset: No

Plussat: Clean room.

Miinukset: Mattress was completely worn out. Room was small and could hear every footstep as well as bathroom activity from room upstairs.

Plussat: Good location

Miinukset: The room smelled musty and the hot tub was drained.

Plussat: beds were clean and comfortable, breakfast had a great variety and was fresh and hot

Miinukset: Pool and hot tub was dirty and hot tub didn't work.

Plussat: Nothing

Miinukset: Staff was rude and the TV and air didn’t work

Plussat: good breakfast bar

Miinukset: I did not want a handicap room but seems I had no choice it's very difficult to get to it from I-77

Plussat: Everyone was polite and things were smooth. Except for the booking mix up.

Miinukset: I paid for my room and they were unable to find my booking for entirely too much time. Mt time is money. Wasting time is wasting money. I prebooked to avoid the exact thing I ran into.

Plussat: Hotel is very dated. The air conditioner fan made noise and had to be turned off in order to sleep. It’s comfortable enough but don’t expect too much

Plussat: Price cleanliness

Plussat: Best around

Miinukset: No.. Shockingly

Plussat: Breakfast was better than expected.

Miinukset: The carpet in the room looked a bit dirty.

Plussat: Welcome staff was friendly

Miinukset: Toilet was dirty. There was a mildew smell in the room. Bed was way too soft and saggy. Breakfast was not great - coffee tasted like instant coffee. This hotel was presented as an alternative for the Fairfield Inn Canton South - but it was not SOUTH!

Miinukset: The price is too high for the quality of the hotel.

Plussat: Not there for breakfast

Miinukset: low toilet

Miinukset: Breakfast could've been a bit nicer.

Plussat: Clean surroundings.

Plussat: There were a lot of people trying to get breakfast at the same time. The ladies could not keep up with the amount of people. Where they have the waffle station is not convenient. You can’t get to the coffee or juice. It should be set up away from the beverages.

Miinukset: I would have liked a quieter room

Plussat: It was clean and the breakfast was good

Plussat: It was all great.

Miinukset: Nothing

Plussat: We where having problems with how we booked. An the girl up front was very helpfull. I love this hotel

Plussat: It is a good location and offers a free breakfast

Miinukset: We stayed in a 2 bedroom suite for 3 nights and our room was not cleaned one of the days we were there.

Plussat: Location

Miinukset: Loud, beds were over used mattress needed replaced long before our visit. When booking there was a hot tub in pictures it had been removed ... false pictures would not have booked really only booked because of hot tub was very disappointed.

Plussat: It was the worst hotel I have ever stayed at. My friend ended up in minute clinic on our vacation as she contacted something from hotel.

Miinukset: Again worst hotel. Linens had blood on them and holes. The hotel itself was filthy and staff was not helpful or friendly.

Plussat: Staff was nice and did the best with what they had.

Miinukset: The facilities could use an update, and the sheets we old and worn with holes, the TV channels kept going out.and there were several spiders in the room.

Plussat: Great Hotel with a friendly staff. Good breakfast. Free,safe parking.

Plussat: The breakfast attendant was very pleasant and helpful.

Miinukset: The property is in need of a refresh. It is a bit rundown.

Plussat: the Room!

Miinukset: We had to wait when checking out for 15 minutes and then the front person went to talk to someone in the office and we had to wait another minute to obtain our printed receipt. Checking in was not like this, the staff was very helpful and attentive

Plussat: Second time we stayed here. Clean, comfortable, friendly staff. Near shopping and restaurants

Plussat: The size of the room was perfect, The room was clean

Miinukset: The staff at night was very rude! For her to be assistant manager! Wow is all I can say! The tone in her voice was just nasty

Plussat: Rooms are quite large!...beds comfortable!!..easy on and off highway!... great breakfast

Plussat: Accommodations and kind staff

Plussat: The African-American gentleman who works at the front desk is outstanding at exceeding guest expectations. I am very happy with the accommodations, staff, food and the whole visit.

Plussat: The staff were amazing. The young lady who works evening's was extremely helpful and very personable. Security was helpful as well. The location is perfect for being able to get around Canton and to the Football Hall of Fame.

Miinukset: The overall condition of the hotel is very run down, doors from the outside did not have access card readers working so anyone could walk in. The breakfast was horrible...

Miinukset: The fact that wasn’t told we needed a card to but the hotel on when I said I was paying cash. Thank god there was a key bank close by that I could get money on the card!!!

Plussat: Very nice for the price I paid.

Miinukset: Hot tub was out of service.

Plussat: It's clean. The beds are clean and made.

Miinukset: No.

Plussat: A little disappointed in the breakfast. Sausage wasn't fully cooked. Coffee tasted old.

Miinukset: The hot tub wasn't working, which was a big reason we chose this hotel. Turns out it hasn't worked for months, would have been nice to know. When we walked in our room, there were crumbs and other stuff all over the floor, doesn't look like anyone vacuumed. Our sink in the vanity was clogged and the water wouldn't go down. Last, and probably the most disgusting of all, when I pulled the comforter down to climb into bed, there were poo stains on the sheet! I took pictures of all of this. So disappointed in this experience, especially since it was a special occasion. We took our son to the football hall of fame for his 13th birthday and he was so excited, only to have such a negative experience at Ramada.

Miinukset: The bed and the bathroom on the same side. No privacy.

Plussat: Breakfast, comfort of bed

Miinukset: Sink outside of the bathroom

Plussat: The bed was comfortable, the room was clean and breakfast was good.

Miinukset: It needs updated

Miinukset: The breakfast was terrible

Plussat: I was very pleased with the price and the. Room compared to the red roof inn

Miinukset: Hallways could be cleaner

Plussat: Food was good room was very nice.

Miinukset: Can't think of anything

Miinukset: Never answered the phone.

Plussat: security

Miinukset: had to pay to park...very out dated hotel...needs a major facelift

Plussat: Location is great.

Miinukset: Rooms require updating as there was holes in the curtains, the sink was cracked, and the water dripped in the bathtub.

Plussat: Always love staying at McKinley Grand.

Miinukset: Wish our room had had a fridge.

Plussat: culture and location

Miinukset: furniture is old. pool was not available.

Plussat: Nothing

Miinukset: No hot water, no ice, stained sheets, ac unit smelled like it was burning

Plussat: We liked the character of the place! We definitely got our money's worth. Nice breakfast and spacious eating area.

Miinukset: There were minor things in our restroom that could have been improved.

Plussat: The historical feel of the place

Miinukset: Light did not work in room. Bad first impression of the room.

Plussat: The hotel was in a great location and convenient to everywhere I wanted to go.

Miinukset: The room smelled musty like there was no air circulation when I walked in. You could tell there had been water damage to the curtains and likely the floor. The shower didn't drain. Did not receive my 4:45 am wake up call

Plussat: Nothing except the price. Not an accurate star rating.

Miinukset: This was in no way a 3.5 star. Normally your star rating is fairly accurate.. Hotel is in desperate need of remodeling. All the wallpaper in our room was peeling off, lots of mold. Carpet all bunched up, tripping hazard. Bed was worn.

Plussat: There was hardly anyone at the hotel

Miinukset: When I went to check in the lady was on her cell phone handling a personal matter so waited 5 minutes. The hotel is very outdated. I was told I could park at parking meters around hotel at no charge...next morning had a ticket on my window.

Plussat: The aesthetics of the hotel were beautiful, and the food was delicious.

Miinukset: The bed felt like there was a bar in the middle like a big mole hill. The devet was dirty. My wife and I just slept with the sheets. They seemed to be clean. The room smelled like an old lady's 1950s perfume. My wife complained that she could taste the smell, it was horrible! The ladies at the front desk were very nice. The room seemed decently clean, overall.

Plussat: Convenience. Cost

Miinukset: Apparent Lack of pride in staff. Example. 1 coat hangar in closet

Plussat: Staff is nice

Plussat: I could shower

Miinukset: One of the beds on the bottom looked like someone took a Hell of beating an they had medical tape on the door outside on back of bathroom door...also the entire nite we smelled cat pee allll over the room. An the door entering the room was busted open at

Plussat: Close location to food and shopping.

Miinukset: First room provided was not cleaned or someone already staying in that room. Could not tell. 2nd room smelled of smoke.

Plussat: Nothing

Miinukset: This place was a dump. Broken chair/stained as well. Broken lamp , broken hot water handle on handsink. Plastic covering on mattress on one of the beds. Brown duct tape on floor under the handsink . So rundown I insisted on a refund and found new lodging.

Plussat: Bed bugs

Miinukset: Nothing

Miinukset: WiFi didn't work half the time .

Plussat: Nothing

Miinukset: I asked for a NON SMOKING room. They gave me a smoking room that smelled absolutely terrible. So bad I couldn't sleep. Said it was the last room they had. I had no choice. I will never use Rodeway again.

Plussat: Price

Miinukset: It was in Ohio

Plussat: Nice accommodating Staff

Miinukset: No Free Breakfast

Plussat: Convenient twitch freeway acces. Sufficiently comfortable.

Miinukset: Needed new toilet seat. Pretty hippy bathing supply.

Plussat: The bed was broken and was extremely wiggly, the bath tub plug didn't work,and my son got bit by some bug inside.

Plussat: location

Miinukset: The cleaning crew on Sunday was very rude and extremely unprofessional!!

Plussat: Great service!

Miinukset: Need to tear down and rebuild.

Plussat: The staff was very friendly the bed wasn't too bad.

Miinukset: The place was disgusting. Walls had spit on them the floor was wet from the air conditioning unit not draining properly Wich was also growing mold. The shower curtain was stained yellow and smelled. The wall paper is peeling and there were dead bugs along the black edges of dirt that lined the perimeter of the beige bathroom tile.

Plussat: Good location friendly staff rooms very dirty and need repairs

Miinukset: Prooms very dirty in need of. Serious attention

Plussat: Location was excellent. Although close to great nightlife it was quiet. Staff was friendly. Price was very reasonable.

Miinukset: There was a little mold on the ceiling in the bathroom. The bathtub drain was slow so water backed up when taking a shower. Carpet needed serious cleaning.

Plussat: Location was ok

Miinukset: The room smelled musty, we asked for a king bed and got 2 doubles instead, the beds were so uncomfortable. One had a huge dip in the middle and the other was super hard, bathroom was gross and had a dead bug in it, beds were dirty on the sides, blankets were scratchy and had burns, and heat didn’t work... not impressed for the price they charge.

Plussat: Not a thing. It was conveniently located, I guess, but so were 10 other places that could not have been worse.

Miinukset: Filthy. Smelled horrible. Non-smoking facility reeked of cigarette smoke and stale filth, sheets and blankets had burn holes, black mold all over the bathroom, torn up tile. Simply filthy. The place should be torched for insurance.