Canton hotellia

Plussat: Very comfortable bed

Miinukset: Construction on roads by the hotel

Plussat: Very clean

Miinukset: No

Plussat: Very clean! Staff was A+! TV worked great, air conditioning was great, fridge stayed cold, internet worked great! One of the best places I've stayed at in awhile.

Plussat: breakfast was good... lots of choices. location... isolated; not much in the immediate area (i.e. grocery store, pharmacy, etc.)

Miinukset: we were supposed to receive a "basket of essentials" because we agreed to the Go Green project... it never came; didn't like having dirty towels laying around the bathroom.

Plussat: the employees working at this hotel were amazing. We have stayed at alot of hotels and this has been the best one we have ever stayed at. We will definitely be back. The breakfast was amazing as well.

Miinukset: no nothing at all.

Miinukset: Pool was closed 2nd day

Miinukset: One of the pillows on the bed had a unpleasant dirty Oder to it. I’m pretty sure they weren’t bedbugs but was bitten by a spider or something that left marks for a couple of days. Not the cleanest Fairfield I’ve stayed in.

Plussat: Everything was great about our experience. I was pleasantly surprised given the 2.5 star rating and the 3 of us whom stayed there are still wondering why it’s so low. It was very clean, staff were friendly and the location was perfect for visit.

Miinukset: Nothing at all

Plussat: Friendly staff, great breakfast.

Plussat: Room was new, fresh, clean.

Plussat: The personnel at this property were all so helpful, pleasant and accommodating!!

Miinukset: Nothing.

Plussat: Staff eager to help and make experience good.

Miinukset: Breakfast was standard fare of water concocted eggs, pork sausage and other bland free breakfast materials typical of the hotel experience.

Plussat: The room was very clean and comfortable and the staff was friendly & helpful.

Miinukset: Breakfast was just okay. The variety was lacking and the pre-made breakfast sandwiches were not very good.

Plussat: The young girl that checked me Jan went out of her way to help! Sweet and represented the hotel well!! The trainee with her should have never been hired!! Did not know how to work with people and make them feel at home!

Miinukset: Home 2 suites were very cheaply designed!! Definitely not cozy ! Cold atmosphere!! Curtains instead of doors!! Will never stay again!!

Plussat: Very pleasant staff in rooms are very comfortable and clean mini vacation e

Miinukset: Nothing no

Plussat: Very spacious suite—I enjoyed using the kitchen.

Miinukset: The location was somewhat out of the way.

Plussat: The property is new, very updated, well laid out rooms, and affordable. The front desk staff was excellent and very responsive/attentive. My family really liked the breakfast sandwiches and high quality yogurt choices.

Miinukset: Walls are THIN, and my kids got to experience the sounds of a “romantic encounter” of some other guests a few times that night. AWKWARD. We couldn’t tell if they were next door or below us, and someone else banged on OUR door, probably thinking it was coming from our room! A bit off the main road, and behind another hotel, which made it weird to find. Only one elevator at one end of the hotel (not central). Seems kind of cheap to do it that way..

Plussat: I love that the rooms were so big And it had a lot of the comforts of home like kitchen sink, dishes, microwave and eating table and many other state of the art items. room was beautiful and very clean.

Miinukset: When I stayed there were a lot of sports going on and lots of young kids everywhere kind of loud and crowded for breakfast. other than that I loved it.

Plussat: The staff was very kind and accommodating. Room was spotless!!! We even enjoyed the coffee.

Plussat: The bed and pillows were super comfy. The size of the room was very spacious. Complimentary breakfast was good. Fresh, clean linen and towels. Television was great.

Miinukset: The pool was way too small. There was no hot tub. Could have used another fireplace in a second area, as every time we wanted to sit by the fireplace, it was packed.

Plussat: Very clean room. Staff was great. Close to all the things we wanted to visit. Lots of places to eat and shop were very close.

Miinukset: Sign to entrance is actually in front of another hotel. A little confusing.

Plussat: I loved my hotel room.

Miinukset: There was no hot tub with the swimming pool and the patio had no shelter for the rain

Plussat: The staff was very helpful I appreciate that

Plussat: Just about everything.

Miinukset: Breakfast could have been better. Regular waffle mix would have been better than wheat. Some meat either bacon or sausage would have been much better.

Plussat: the room was very clean, the location was great and the kids loved the pool. Skating rink, laser tag and game center close by. Staff very friendly and breakfast had a nice selection of foods.

Plussat: Very friendly staff.. Matt was wonderful

Plussat: Breakfast was really good, with a lot of options. Room was clean.

Miinukset: Air conditioner would not work on last night.

Plussat: It was super clean!

Miinukset: Everything was great! No complaints.

Plussat: The room was very tastefully furnished—I also appreciated the “real” glasses that are always found at Hyatt Place hotels.

Miinukset: I can’t think of anything.

Plussat: the staff were fantastic

Miinukset: just a little awkward to get to local facilities if you don't have a car.

Miinukset: Inconsiderate guest wth pets let them poop all over the place!

Plussat: Very comfy bed. Nice, modern bathroom.

Miinukset: Too much traffic noise. Difficult to fall asleep. Had to wear my earplugs which helped some.

Plussat: The cleanliness and modern look.

Miinukset: The bed was a little hard.

Plussat: Loved the pool and hot tub. Very good size. water was perfect in both. The breakfast was the best I have ever had at any hotel ever. Our room was a king with sofa bed. Plenty of space for 3 adults. The location was very nice too. Lots of good food choices. Would stay again. Hotel seems to be very new and super clean. We only stayed one night but highly enjoyed it. The highlight was our 3 hours relaxing in the pool and hot tub. The gym seemed super nice too but we did not use it. Huge TVs attached on the treadmills looked awesome though.

Plussat: Location, clean

Plussat: Amazing hotel amazing staff!

Plussat: Left some clothes and they shipped them to me :)

Plussat: Very spacious rooms with refrigerator (helpful for storing pumped breast milk), helpful staff when we arrived at 4am, and easy checkout process.

Miinukset: For some reason, we had tiny pillows on our bed (like half or a third the size of a normal pillow, and there were four of them only on a king size bed). Also the free hot breakfast bar was pretty terrible.

Plussat: Clean hotel, good location, and friendly staff.

Plussat: The pool, the weight room, the outdoor patio, & overall rhe personnel were courteous.

Plussat: The beds here are possibly the best thing that ever happened to the human race.

Miinukset: Nothing to complain about

Plussat: It was easy to get to, yet back and out of the way so there wasn't a lot of crazy noises

Miinukset: It was perfect

Plussat: The rooms are nice

Miinukset: They didn’t have my reservation so my mom had to get the room

Plussat: Breakfast was excellent!! Room was perfect for 2 adults and child-very spacious!

Plussat: Very spacious! Room was clean.

Plussat: The bed was comfy.

Miinukset: The hair in the bathroom sink, looked like someone shaved and it was not cleaned out

Plussat: Excellent condition and cleanliness from parking lot to room

Miinukset: Nothing at all; everything was perfect

Plussat: Over all good experience.

Plussat: Beautiful, modern and convenient location

Miinukset: Pool was a lot smaller than expected

Plussat: Very friendly staff

Miinukset: Noise from expressway

Plussat: Clean and breakfast was awesome

Miinukset: The pillows were not soft

Plussat: They could reimburse some the money and change the mattress before they let anybody else sleep on it

Miinukset: We in room 439 Friday it had the worst mattress ever we didn't sleep good at all bad morning for us

Plussat: Location

Miinukset: Non- working coffee pot

Plussat: The room was lovely and clean! The staff was superb and went out of their way to make sure we had our needs met

Miinukset: No

Miinukset: Very comfy bed and sheets. Very clean room. Great breakfast...great experience!

Plussat: The dry cleaning service was excellent! I was in a wedding and needed my gown and the officiants suit cleaned. It was sent out at 9am and came back the same day by 3. They were even able to get a manufacturing stain removed!!

Miinukset: Everything was wonderful and the staff were very kind

Plussat: The hotel was very nice and clean. The staff was very helpful.

Miinukset: No.

Plussat: Loved the kitchen. Kitchen had pots, pans, and dishes. Washing facilities. Dishwasher. Suites were spacious. Very good location. Free breakfast.

Miinukset: Leaking in bathroom, sofa sleeper extremely uncomfortable, room not so clean, saw a few bugs in room, and strange smell coming from bathroom. Staff said it was from construction.

Plussat: Cleanliness, suite-style spaciousness, and location!

Plussat: Very nice and clean

Miinukset: Beds size

Plussat: Great accommodations. Very roomy. Nice toiletries.

Miinukset: Construction project in front , a nuisance. TV in bedroom in awkward position; viewable from only one of two beds. Front parking access could have another entrance/exit. Would replace access door to noisy air conditioner with sound proof door.

Miinukset: Room smelled like dogs and sunken mattress. When we tried to check out early we were told those reasons were not reason enough for checking out early. We will never ever stay at this place again. It was awful. Breakfast was terrible and cold.

Plussat: everything was good

Miinukset: they seemed short staffed

Plussat: The rooms are great. Super comfy with tons of amenities.

Miinukset: Check in time for the hotel is 3pm so when I got here at 515pm I expected to go right to my room. Staff said that they didn't have a room ready when I booked months in advance. Our party started at 6pm and we didn't have a room until 615pm. No late check out was offered. That is very poor considering the room was 250 dollars for the night.

Plussat: The breakfast

Miinukset: Everything else, literally!!!

Plussat: Very clean and very friendly staff

Miinukset: More than 3 towels should be standard in a room that can sleep 6.

Plussat: The room was very nice especially it having a full kitchen.

Plussat: Convenient

Miinukset: Cleaning and upkeep of pool area was poor. Doors in poor condition needs repaired and paint mold on wall near hall door. Popcorn on floor all day, hot tub dirty.

Plussat: We slept good We did get a discount for the room not being ready.

Miinukset: Our room was not ready when we arrived so we had to wait for it

Plussat: Where the hotel was located was very nice

Miinukset: My husband and I went for his 30th birthday and it was a nightmare. We had to change rooms 5 times the first day because there were issues with every room. Still waiting on our comp night that management promised

Plussat: Very comfortable , beautiful surroundings.

Plussat: The view was beautiful, we were in a corner room so we over looked the pool and also the driving range.

Miinukset: The rooms need to be updated for sure. Our mattress Unfortunately was really old and lumpy and very uncomfortable and the pillows were very old and way too small for king size bed. The Ac kicked on every 20 mins then turn off for 10 mins then turned on again. It was very loud. Neither one of us sleep the night .

Plussat: Convenient location.

Miinukset: Water in sink not flowing. Poor shower. Bed very poor.

Plussat: Food server was personable and helpful.

Miinukset: No one there to greet us. Very confusing layout. No offer of assistance. First room had an upholstered chair with dark stains. (Gross!) Second room we were moved to (after trying to find the front desk clerk) had hair in the tub and furniture in need of repair. Small tv. Couldn’t find the restaurant. The desk clerk told us to go outside and enter another portion of the building which ended up having many steps for my husband to walk who is currently using a cane after knee surgery. Spa whirlpool was cold and no one assisted us in the operation of the sauna or steam room. The massage therapist was great.

Plussat: The beds were really nice and the room very clean

Plussat: Breakfast and nice pool

Miinukset: Room kinda smelled like smoke.

Plussat: Great location. ten minute drive to Football Hall of Fame. Nice breakfast and well maintaned.

Plussat: Best around

Miinukset: No.. Shockingly

Plussat: This hotel is exactly as advertised. When reviewing all the hotels in Canton, this one fell into the sweet spot between high enough rating and low enough price.

Plussat: Bed and pillows were great!

Miinukset: All was good.

Plussat: Cleanliness Big room

Miinukset: Breakfast

Plussat: Clean surroundings.

Plussat: Location

Miinukset: The carpet in our room was filthy. Other than that the room was clean!

Plussat: Made sure I had a good room

Miinukset: Na

Plussat: It was clean and the breakfast was good

Plussat: Location, cleanliness, PRICE was definitely a plus!!. Great value all the way around.

Miinukset: Everything was great. Room, location, staff, cleanliness, etc. Will definitely stay here again!

Plussat: Bed and pillows were comfortable.

Miinukset: Bits of paper were on bathroom floor and hair was in the tub, appeared Not to have been cleaned very well. Need microwave in breakfast bar.

Plussat: Cleanliness and location!!! Breakfast was amazing!!!

Plussat: Very comfortable and clean with nice firm beds. Quiet on the floor for a great night's sleep. Super good breakfast and set up.

Miinukset: No

Plussat:  the front desk clerk was awesome. Our tv did not work and she had us moved to a new room in minutes

Miinukset: No

Plussat: Clean room.

Miinukset: Mattress was completely worn out. Room was small and could hear every footstep as well as bathroom activity from room upstairs.

Plussat: Good location

Miinukset: The room smelled musty and the hot tub was drained.

Miinukset: There was blood on the sheets

Plussat: Staff is awesome, rooms are comfortable and clean, breakfast is awesome!

Miinukset: Not every room has a fridge. Outside fire ring needs a curfew on it. Two nights in a row loud rowdy beer drinking guests kept us up, second night until 3am. A bit ridiculous and my room was 3 over and 2 up from the fire.

Plussat: Great location , good food , nice staff

Miinukset: No room darkening curtains. And there was a light that shinned right into my room.

Plussat: good breakfast bar

Miinukset: I did not want a handicap room but seems I had no choice it's very difficult to get to it from I-77

Plussat: Breakfast was good

Miinukset: Check in was not smooth, no mini fridge or microwave

Plussat: Everyone was polite and things were smooth. Except for the booking mix up.

Miinukset: I paid for my room and they were unable to find my booking for entirely too much time. Mt time is money. Wasting time is wasting money. I prebooked to avoid the exact thing I ran into.

Plussat: easy to find and clean. the beds were comfortable

Miinukset: everything was just fine.

Plussat: The location offered easy access to nearby restaurants and shopping. It also made visiting the Rock and Roll Hall of Fame easy as Cleveland was just a little more than an hours drive away

Miinukset: Construction in the area of the property, but progress has its price.

Plussat: Staff was friendly and accommodating.

Miinukset: Sounds from the highway were loud at times.

Plussat: Nothing in particular

Miinukset: No elevator, ice machine didn't have ice.

Plussat: The staff was friendly. Water pressure was good. Has a warm breakfast.

Miinukset: It took 20 minutes for someone to come to the counter so we could check in. I was about ready to leave. No elevator. 27 steps to the 3rd floor. The location looks bad but isn't. The carpeting looks old. Booked a single bed received a double.

Plussat: The evening front desk attendant was very helpful. The breakfast was good. The place was quiet.

Plussat: Staff

Miinukset: I left my iPad in the bedroom when I checked out when I called back they said it wasn’t turned in so where did it go has to be there That disappointed me

Plussat: This is a great hotel! It's an amazing value for the money! The staff are incredible. I'd like to give a special shout out to Laurie. She's an absolute gem--extremely friendly, warm, and welcoming as well as super attentive! I'd like to advocate for a raise for her. The room was comfortable and quiet. The housekeeper did a wonderful job of keeping it clean and fresh for us. The breakfast included scrambled eggs, sausage, and gravy--as well as the standard fare. You often don't find a hot breakfast at hotels at this level.

Miinukset: There wasn't anything we didn't like.

Plussat: The price was decent and close to a mall and restraints.

Miinukset: Needs a little update or cleaning scrub down. There were some stains on the mattress pad that were pretty gross. No elevators.

Plussat: Yes both were excellent

Miinukset: All good

Plussat: Roomy

Miinukset: Need to clean off walkway u bust ur head when u walk in room.

Plussat: Great value for the money. Staff was friendly and helpful; room was clean; expected amenities were available.

Plussat: We where having problems with how we booked. An the girl up front was very helpfull. I love this hotel

Plussat: It is a good location and offers a free breakfast

Miinukset: We stayed in a 2 bedroom suite for 3 nights and our room was not cleaned one of the days we were there.

Plussat: Location

Miinukset: Loud, beds were over used mattress needed replaced long before our visit. When booking there was a hot tub in pictures it had been removed ... false pictures would not have booked really only booked because of hot tub was very disappointed.

Plussat: It was the worst hotel I have ever stayed at. My friend ended up in minute clinic on our vacation as she contacted something from hotel.

Miinukset: Again worst hotel. Linens had blood on them and holes. The hotel itself was filthy and staff was not helpful or friendly.

Plussat: Great Hotel with a friendly staff. Good breakfast. Free,safe parking.

Plussat: the Room!

Miinukset: We had to wait when checking out for 15 minutes and then the front person went to talk to someone in the office and we had to wait another minute to obtain our printed receipt. Checking in was not like this, the staff was very helpful and attentive

Plussat: Second time we stayed here. Clean, comfortable, friendly staff. Near shopping and restaurants

Plussat: Hotel was clean, beds comfortable and the two bathrooms a plus. The sitting area and kitchen were nice size. Location great. Many food places and shopping nearby.

Miinukset: N/A

Plussat: Rooms are quite large!...beds comfortable!!..easy on and off highway!... great breakfast

Plussat: Accommodations and kind staff

Plussat: It's clean. The beds are clean and made.

Miinukset: No.

Plussat: I was very pleased with the price and the. Room compared to the red roof inn

Miinukset: Hallways could be cleaner

Plussat: breakfast is not all that great cold coffee, hot tub was closed

Miinukset: tv in room could not pickup NBC to watch football

Miinukset: The bed and the bathroom on the same side. No privacy.

Plussat: The bed was comfortable, the room was clean and breakfast was good.

Miinukset: It needs updated

Miinukset: The breakfast was terrible

Plussat: Room was spacious. Pool was nice and inviting.

Miinukset: When I made the reservation it was for Monday June 25 but after my payment processed it booked for Tuesday June 26 without giving me a summary of charges also the itinerary to look at before I billed my card

Plussat: Everything was clean and nice.

Miinukset: Ice makers on 3 floor was broken. And Breakfast was not refilled.very nice Hotel

Plussat: Food was good room was very nice.

Miinukset: Can't think of anything

Plussat: The African-American gentleman who works at the front desk is outstanding at exceeding guest expectations. I am very happy with the accommodations, staff, food and the whole visit.

Plussat: The room was clean and big.

Miinukset: Coffee was warm.

Plussat: Excellent location, staff was extremely pleasant.

Miinukset: Nothing

Miinukset: Never answered the phone.

Plussat: security

Miinukset: had to pay to park...very out dated hotel...needs a major facelift

Plussat: Location is great.

Miinukset: Rooms require updating as there was holes in the curtains, the sink was cracked, and the water dripped in the bathtub.

Plussat: Always love staying at McKinley Grand.

Miinukset: Wish our room had had a fridge.

Plussat: culture and location

Miinukset: furniture is old. pool was not available.

Plussat: Nothing

Miinukset: No hot water, no ice, stained sheets, ac unit smelled like it was burning

Plussat: We liked the character of the place! We definitely got our money's worth. Nice breakfast and spacious eating area.

Miinukset: There were minor things in our restroom that could have been improved.

Plussat: The historical feel of the place

Miinukset: Light did not work in room. Bad first impression of the room.

Plussat: The hotel was in a great location and convenient to everywhere I wanted to go.

Miinukset: The room smelled musty like there was no air circulation when I walked in. You could tell there had been water damage to the curtains and likely the floor. The shower didn't drain. Did not receive my 4:45 am wake up call

Plussat: Nothing except the price. Not an accurate star rating.

Miinukset: This was in no way a 3.5 star. Normally your star rating is fairly accurate.. Hotel is in desperate need of remodeling. All the wallpaper in our room was peeling off, lots of mold. Carpet all bunched up, tripping hazard. Bed was worn.

Plussat: There was hardly anyone at the hotel

Miinukset: When I went to check in the lady was on her cell phone handling a personal matter so waited 5 minutes. The hotel is very outdated. I was told I could park at parking meters around hotel at no charge...next morning had a ticket on my window.

Plussat: The aesthetics of the hotel were beautiful, and the food was delicious.

Plussat: I Liked the large rooms. Cleaning Staff where fantastic..

Miinukset: Peg the manager was suppose to switch me to a ground floor. Before I arrived. I had leg surgery month before. Stairs where difficult for me. Next morning I had business to attend to and packed car. I came back after 2pm and was told there was no ground floor rooms. Traffic was terrible because of construction,

Plussat: Cheap room but beat up property.

Miinukset: Couch very uncomfortable - door didn't work well

Plussat: Staff is nice

Plussat: I could shower

Miinukset: One of the beds on the bottom looked like someone took a Hell of beating an they had medical tape on the door outside on back of bathroom door...also the entire nite we smelled cat pee allll over the room. An the door entering the room was busted open at

Plussat: Close location to food and shopping.

Miinukset: First room provided was not cleaned or someone already staying in that room. Could not tell. 2nd room smelled of smoke.

Plussat: Close to alot of stores to shop at and places to eat at. Especially Books A Million bookstore, and Romeo's pizza. Not too far from the Pro Football Hall Of Fame.

Miinukset: The bathroom shower had seperate handles for cold and hot water. It took awhile to get use to that.

Plussat: Bed bugs

Miinukset: Nothing

Plussat: The fridge was a decent size Convenient parking at the room door Location was pretty handy Price

Miinukset: Very dark room, not good lighting. Hard to read a book for example. Stains on toilet seat and shower The floor was sticky and gross and when I walked on it barefoot my feet were black within seconds from it. The windowsill is full of dead moths and fly’s The curtain has holes The furniture is really worn The room smells sooooo bad. It hits you as soon as you walk in from the fresh air outside. Lumpy pillows Screaming Neighbour throughout the whole night Wifi kept cutting out. Room not always cleaned, and when it was it was generally just taking the bin out and folding the towel and that’s it. Floor wasn’t slept or bed made for the near 2 weeks I was there (there was 2 times I did leave the DND sign on the day all day though) Burn holes in the blanket on bed But by far the worst thing ever was the bed bugs!! Next time I’d spend the extra $100 for 2 weeks and go to somewhere different.

Plussat: Nice accommodating Staff

Miinukset: No Free Breakfast

Plussat: Location

Miinukset: Wasnt stocked with towels or washcloths and floor was not swept.

Plussat: Cost of room was a good value.

Miinukset: Somewhat run down, no hair dryer, not enough towels.

Plussat: Maintenance staff is great!!!

Miinukset: There was a dirty knife in a chair that stabbed me when I sat down. When brought to the attention of the management they were indifferent and were not helpful. I asked for the owners information and the Manager said they didn't have a owner. I asked for the contact info of the company listed as the owner and he refused. So beware!!!

Plussat: The closeness to the store

Miinukset: Noise from expressway

Plussat: Convenient twitch freeway acces. Sufficiently comfortable.

Miinukset: Needed new toilet seat. Pretty hippy bathing supply.

Plussat: The bed was broken and was extremely wiggly, the bath tub plug didn't work,and my son got bit by some bug inside.

Plussat: location

Plussat: Clean room friendly staff

Miinukset: Room very outdated decor run down look

Plussat: Size of the room And the television.

Miinukset: The refrigerator did not work in the room. Stuff left in the room from last guest. No shampoo or conditioner in the room.

Plussat: The staff was very friendly the bed wasn't too bad.

Miinukset: The place was disgusting. Walls had spit on them the floor was wet from the air conditioning unit not draining properly Wich was also growing mold. The shower curtain was stained yellow and smelled. The wall paper is peeling and there were dead bugs along the black edges of dirt that lined the perimeter of the beige bathroom tile.

Plussat: Location was excellent. Although close to great nightlife it was quiet. Staff was friendly. Price was very reasonable.

Miinukset: There was a little mold on the ceiling in the bathroom. The bathtub drain was slow so water backed up when taking a shower. Carpet needed serious cleaning.

Plussat: Location was ok

Miinukset: The room smelled musty, we asked for a king bed and got 2 doubles instead, the beds were so uncomfortable. One had a huge dip in the middle and the other was super hard, bathroom was gross and had a dead bug in it, beds were dirty on the sides, blankets were scratchy and had burns, and heat didn’t work... not impressed for the price they charge.

Plussat: Not a thing. It was conveniently located, I guess, but so were 10 other places that could not have been worse.

Miinukset: Filthy. Smelled horrible. Non-smoking facility reeked of cigarette smoke and stale filth, sheets and blankets had burn holes, black mold all over the bathroom, torn up tile. Simply filthy. The place should be torched for insurance.