Etsi halvat lennot: Cape Air

Cape Air Should Hire Adults (grown-ups) to work at the Gate

Plussat: The ease of changing flights.

Miinukset: Of the three women at the gate one was rude to everyone. The two others seemed ditzy and clueless. The announcements they made were incomprehensible to many in the passenger audience. There was substantial eye-rolling.

Plussat: You see there was a terrible storm that closed the EIS Beef Island Airport. But because I booked through ya'll I was totally screwed. The individual Airlines are not permitted to rebook my ticket because you are a third party carrier. and You would not rebook because the airline could not change the flight status on the first plane from Mayaguez to San Juan - that flight was not cancelled due to the closure but because I would be stuck in San Juan for possibly 2 days with no money and no where to sleep, well you get the point. So InterCaribbean and Cape Air came to the rescue and after a 4-5 hour ordeal and having to travel to Mayaguez airport I am now rebooked.

Miinukset: Y'all and will never ever ever book through a third party again.

Plussat: Shirt flight no food, but bumpy. I almost threw up on a 25 minute flight

Flight cancelled. Missed connecting flight.

Plussat: Still Stuck in Nantucket. Cape Air cancelled my flight and then didn't put me in another. I'm still stuck in Nantucket.

Delays

Plussat: The flight itself was nice

Miinukset: Being delayed and the process of dealing with the delays was a real headache

Delayed which caused missed connection

Plussat: I sat in the copilot seat since plane was so small.

Miinukset: Delayed so I missed my connection in Boston. I ran to catch it but the door was closed and they wouldn't let me on, even though plan was still sitting at the gate. I had 8 min to spare.