Carson City hotellia

Plussat: The room layout was well thought out. All the phone charging stations worked and were also well placed throughout the room. We enjoyed the indoor heated pool and hot tub. The bed was very comfortable. We are definitely Hampton fans now! Breakfast was very satisfying and there were lots of options.

Plussat: Friendly staff, nice clean rooms, and excellent breakfast

Plussat: Kudos to Kim who helped set this up for my husband and I as we are disabled

Plussat: The rooms were large and comfortable. The bed, the desk, the shower were all perfect and more than met our expectations.

Miinukset: I would have preferred more walking options but the Hampton Inn can’t control that.

Plussat: Hot breakfast

Miinukset: Checked in after 10pm. All credit cards declined due to the system updates.

Plussat: Room was clean, and bed was very comfortable. Breakfast was great.

Plussat: Clean and friendly

Plussat: Very nice room and breakfast, but the hot tub was in maintenance and I couldn't use it.

Miinukset: No hot tub as

Plussat: Pillows- AMAZING!!!

Miinukset: The hot tub was down, it was also down one of the last times we were here.

Plussat: Great breakfast and clean rooms.

Miinukset: Nothing.

Plussat: Breakfast was good

Miinukset: Receptionist had airpods in while checking us in. Spa pool was unavailable

Plussat: Staff was nice and friendly.

Miinukset: My experience in Hampton Inn & Suites was awesome, first time staying at a Hampton hotel and I'm pretty sure it won't be the last.

Miinukset: The pool

Plussat: We liked the location for what we wanted to do. Check in was a breeze and the front desk staff was very quick and efficient. The room was very clean and housekeeping was on the ball keeping it clean and straightened out.

Miinukset: Nothing. I would really have to lie to answer this question.

Plussat: Good night sleep

Miinukset: Non applicable

Plussat: Loved the bed and pillows

Miinukset: I was very angry about going down stairs and having to BUY a cup of coffee. Your patrons should not have to pay for a cup of coffee

Miinukset: Location,cleanliness, comfortable bed.

Plussat: Food service was good, room was quiet, and clean.

Miinukset: I look forward to a hot bath when traveling, canceled my reservations with a nearby motel because of room quality. And went beyond my budget only to find the bathtub drain in room 224 does not seal, sadly already unpacked. Bummed

Plussat: The location worked really well for us. We were visiting family near by.

Miinukset: No real negatives.

Plussat: WE like the location as we had stayed there one other time.

Miinukset: The air didn't work. When we first arrived I spoke to the desk clerk could put my ice pack in freezer as it helps sleep due to backpain. He said yes.The last night young man was working.I ask if he could get my ice pack he was rude.Didn't want to get it

Plussat: Bagel

Miinukset: Service

Plussat: It nice clean and friendly staff

Miinukset: When I got home found 2 charges on my credit card one for 4.28 and one for 2o.oo when I called about them the explanation was unreal in case we spent an extra day. I rd them yo credit me now and was told 3 to 5 days.

Plussat: Everythin

Miinukset: Nothin

Plussat: Room was clean, modern and comfortable. Location was great. The adjacent casino has a couple of restaurants. Free parking. Close to US 50 (to Tahoe) and US 395 (to Reno) access, but not too close. Non-smoking hotel is a desirable respite from the cigarette addict gambling culture.

Miinukset: Our room with a king bed and small pull out couch/bed was a bit small. Same for the bath. The pull out couch is not comfortable. I would prefer a room with a comfortable chair and more space.

Plussat: Great value for the price paid, excellent staff

Miinukset: Bed not so comfortable but everything else was great

Plussat: + big room + window erker (little room behind) + nice exterior + super good location on main street close to restaurants and museums

Miinukset: - was too hot at night, air condition was not cooling, just venting. Had to sleep with opened window - none of four pillows were comfortable

Plussat: The breakfast was fine. I would have liked fresh donuts

Miinukset: The mattress on the bed was pretty bad.

Plussat: The homemade breakfast is just packets of oatmeal, cups of yogurt and cereal. No hot breakfast. The room was to hot and they could not cool it as it is fall and the air is turned off. We had to sleep with the windows open to cool the room down. The staff were very nice.

Plussat: Nice older hotel with character and underground parking.

Plussat: Very old , needs upgrade

Miinukset: Pillows not good, old carpet, breakfast not good

Plussat: Good location, convenient, adequate.

Miinukset: Breakfast selection very limited. Nice building exterior, but inside is dated and could use a face-lift.

Plussat: Very nice, centrally located.

Plussat: prime location for the carson city off-road event near the capital, good/fair price.

Miinukset: very limited breakfast (terrible coffee, if you care at all about quality), outdated/old 'stuff' in the hotel and rooms.

Plussat: Location can walk to restaurants after a long days drive. Friendly staff clean rooms.

Miinukset: Someone left TV on all night.

Plussat: The breakfast was ok, I did not appreciate the staff letting a homeless person come in and get coffee, because of this I will not stay here again

Miinukset: Staff thinking more of the patrons than a homeless woman who was in both days I stayed there. First day she was told no went out flipping everyone off , second day allowed to have coffee.

Plussat: Older, but well maintained hotel. Room was large and spacious with microwave and microfridge. Hotel provides breakfast in the mornings and wine & cookies in the afternoon. Free parking also included. Quiet and comfortable at a very reasonable price.

Miinukset: Bed was a bit on the hard side.

Plussat: We love the location and the size of the rooms.

Miinukset: No complaints from us.

Plussat: Easy to get around, Great food.

Miinukset: Every thing was good

Plussat: Very pleasant and helpful staff.location was ok for sightseeing them surrounding area but no the best for city centre.

Miinukset: After suffering embarrassment of explaining to reception staff that I suffer from severe Crohn's disease and requesting toilet brush in bathroom, none was supplied and only explanation when checking out was they do not have any spare and are not placed in the rooms.

Plussat: Excellent staff, very friendly and helpful. Clean,comfortable and well equipped room. Restaurant served very good food at reasonable prices.The pool was clean and well maintained. Location is good for visiting historic place like Genoa and Virginia city, Lake Tahoe is also not too far away.

Miinukset: No complaints what so ever.

Plussat: The staff was really nice and extremely helpful. The room was a good size and was nicely equipped.

Miinukset: The cigarette smoke smell was unpleasant but our room didn't smell bad. The Bed could have been more comfortable but it wasn't bad. The shower needed some attention. It was obvious that the walls were not cleaned. Hair dryer was broken.

Miinukset: No.

Miinukset: Room. Very noisy inside and outside. At check in we were 3 ladies checking into 3 rooms. Receptionist announced our room numbers out loud for everyone in lobby to hear. Made all of us nervous. My room was down a dark hall by stairs

Plussat: Free breakfast included + free parking, the Casino grill was very good value. Liked the pool area, very well looked after and clean. On site Casino and bowling ally were very good.

Miinukset: Mexican restaurant which was on site although very busy we found the food was not the best quality and my meal was cold at one side as though it had been reheated.

Plussat: We arrived and got into our room for 5 min to discover hair EVERYWHERE and the carpet looked like it hadn't been vacuumed in awhile.. Annette at the front desk was great! She got us into a new room right away and addressed the issue with the housekeeping staff. She made it right and therefore we would return because of her.

Miinukset: Out dated and dirty

Plussat: Easy to get around

Plussat: The staff

Miinukset: Allowing cigarette smoking everywhere. The room was not smoking but still smelled smoke in the room.

Miinukset: Try to go to gym at 5:00am and found myself locked out of gym and my own room, then faced with a demand for a picture ID; who carries their wallet to the gym for a morning workout. Front desk new key card failed, so after waking up everyone in the room I decided on skipping workout and just leaving the hotel.

Miinukset: Coffee a little weak

Plussat: Nice price Friendly staff

Miinukset: None

Miinukset: Pretty updated,clean and super comfy beds! Breakfast is cereal and waffles but we just wanted to sleepi good so..... oh well on breakfast!great value

Plussat: Room was clean, comfortable. Breakfast was good.

Plussat: The room was clean, and had been updated. Comfortable bed

Miinukset: The walls and floor allowed vibration from adjacent/ lower/ halls/ doors. The breakfast was nice, but didn’t offer anything for a low sugar diet. Eggs, even if hard boiled for ease of serving, would be helpful.

Plussat: It was good.

Miinukset: Breakfast

Plussat: The price was the best we could find, beds were quite comfortable. Felt like a safe enough neighborhood

Miinukset: The bathrooms were not the best

Plussat: The place was nice and clean enough. The staff was nice and it has OK wi-fi. I liked that even if it is a pretty cheap place

Miinukset: I liked the breakfast. But for the price I paid I really feel like they should add a little more stuff, like eggs and maybe some sausages.

Plussat: I really enjoyed the cleanliness of the property and the room especially. I appreciated the quietness at the property as well. The staff was friendly and helpful. Thank You Again!

Plussat: For the price I feel I made an excellent choice. There was a bit of road noise and I could hear the neighbors tv, but by bed time the neighbors tv was off. Still had road noise, but for $'--- it was a bargin.

Miinukset: The bathroom flooring next to the tub should be fixed.

Plussat: The young lady at the front desk was very helpful.

Miinukset: The room used for breakfast was to small.

Plussat: The cable and bed.

Miinukset: It was freezing cold in the motel hallway and breakfast room. The window was open in the breakfast room and the front door was wide open in the lobby.

Plussat: I payed $176 dollars to stay for one night and we ended up having bed bugs bites all over our bodies. I called the hotel and talked to a man who said they would investigate and call me back and I never received a call back from anyone, I'm so disgusted and pissed that there was no follow through and I would expect that from motel 6 but not from a higher end hotel like this!

Miinukset: Everything!!!

Plussat: Clean tidy good location friendly helpful staff

Plussat: I especially liked the omelets and sausage for breakfast. The potatoes were cold. The bed was quite comfortable.

Plussat: Breakfast every morning was great

Miinukset: Our room had an awful smell to it.

Plussat: Room laid out well

Plussat: A very pleasant place to stay. Staff was thoughtful and helpful.

Miinukset: nothing

Plussat: Staff were happy, friendly and helpful

Miinukset: It is commercial location, near the freeway, completely uninteresting.

Plussat: The room was spacious and comfortable. I liked the bath products. I loved the daily breakfast choices and the evening cookies.

Miinukset: I have no complaints. Everything was wonderful.

Plussat: Nice place to stay for what we were doing.

Plussat: Spacious, clean, and very nice beds. Breakfast was very good.

Miinukset: no

Plussat: Liked the room layout and big area for luggage.

Miinukset: The fan came on intermittently at night, disturbing sleep.

Plussat: Location, location, location! The breakfast choices were very good!

Miinukset: Outside trash cans were stuffed and overflowing. The wind was blowing the trash around.

Plussat: The staff is very friendly. They really go out of there way to accommodate your needs.

Miinukset: Hopefully next spring they can repave there parking lot

Plussat: Staff were good

Miinukset: Smoke, cannot stand the smell of smoke which unfortunately permeates through the hotel.

Plussat: Clean, Comfortable

Plussat: everthing

Miinukset: nothing

Plussat: Good restaurant in house. Very clean. Good location. Good TV selection. Nice rooms. Excellent value

Miinukset: For the money? Excellent value!

Plussat: Quiet, comfy, easy access to where we were going and Reds Old 395 across the street!

Miinukset: We liked everything!

Plussat: Room had a comfortable feel, nice view out the window, beds comfy, and the furnishings in general were very pleasant, a little warmer and nice than most motel rooms. Breakfast was terrific, large portions, tasty, and the $5 rebate very nice.

Miinukset: The $5 free to play feels scamish - you have to do paperwork to get it, you can't use it on several games, you have to put in your own dollar to play etc. . . . just too much.

Plussat: Location

Miinukset: Dirty carpets and floors

Plussat: It was very comfortable and refreshing to have a living area to sit and watch TV. The couch and recliner were plush. Loved having 2 bathrooms. The staff were good. I love to stay at the Max once a year.

Miinukset: The location of the King Suite is noisy. It was located right next to the housekeeping laundry room. Sounded like something being drug along the wall in the bedroom. The housekeeping staff talking in the hallway/in front of our door.The door leading out towards the trash dumpster is where the garbage cans on wheels would be clunking across the street and back. Delivery trucks running right below our window.

Plussat: Everyone was so very friendly from check-in to check-out! That makes all the difference in the world. We enjoyed spending time in the casino and then ending the day at Black Bear Diner. I would definitely stay here again! Thank u for a great stay!

Miinukset: I don't really have any complaints. Yes, the carpet may be old in some places, but I don't think that really matters because it did not leave a negative effect on my experience.

Plussat: Staff was all very nice.

Miinukset: Chris was very helpful.

Plussat: Clean and good comfort.

Miinukset: Nothing

Plussat: it was reasonable in price

Miinukset: it didn't have a microwave, and barking dogs.

Plussat: Central location.

Miinukset: Old and worn out. No breakfast.

Plussat: Parking was convenient Good coffee at the reception The room was big enough

Miinukset: The corridor was smelly. The lights in the bedroom can not be dimmed separately. It either felt like you're lying in a dentist chair or being in the total darkness.

Plussat: Location

Miinukset: Mattress was terrible, chair was worn out.

Plussat: Very clean room. Staff was super friendly. Very quiet thick walks. Comfy bed.

Miinukset: Wish there was breakfast

Plussat: The location, staff, rooms were all good,f fair price.

Miinukset: Parking lot was small and narrow.

Plussat: Friendly staff. In the middle of town, so great location. Close to bars and restaurants.

Plussat: Location good lots to do and places to eat

Miinukset: Cigarette smell rooms very dusty carpet in reception filthy no coffee machine in room

Miinukset: The room needs hooks for hanging a robe on the bathroom door and a microwave. We had to use an extension cord to plug our cpap in.

Plussat: No breakfast provided. Location was perfect, within walking distance of downtown.

Miinukset: Everything was great!

Plussat: The short walk to the Gold Nugget.

Miinukset: The room was kind of dingy, spackle on the walls, vending machine for food options, uncomfortable beds, lack of parking on location. If i had known it was this bad, I would have stayed at the Marriott a bit further down the road.

Plussat: I loved everything! Comfy riom, felt like home. Great staff, friendly and like family

Miinukset: I loved everything!

Plussat: Room was advertised as having a balcony. It didn't. I specifically chose this hotel for a balcony. Very dissapointed. The continental breakfast was nasty. Stale. Almost no fruit, only apples. No diabetic friendly options

Plussat: Staff was very helpful and welcoming. Room was a good size. the continental breakfast was well stocked and there were several food items to choose from. I would recommend this hotel to others. Thank you

Miinukset: Extra blanket and pillow for the sofa couch in the room. There was a small blanket and sheets but no pillow. But that is a little thing. I would still go back and recommend to others

Plussat: right downtown ,... walking distance ,... to casinos,.. etc. Friendly staff.

Plussat: Close to downtown. Older hotel but well kept up.

Miinukset: I wish they had a better breakfast.

Plussat: The rooms are clean and spacious. I stay here 2 times a year and find the staff willing to help with anything

Plussat: Nice room, comfortable.

Miinukset: No coffee in room, no cerial or fruit for breakfast.

Plussat: Hard boiled

Plussat: Very quiet and rooms were nice and clean.

Miinukset: The TV had static on the screen the first night, but the next day it was gone. I think it’s ready to blow out. The next morning the toilet started leaking around the bottom while we were there, but we are large people and might have jarred it loose. I did report it to the front desk at check out time.

Plussat: The room was pretty spacious and it was clean. Location was okay, about 20-30min drive to Lake Tahoe, and 5min from downtown. We found a great restaurant next block that we really liked. All in all we had a good time but didn't fall in love. Price was comparatively affordable for Labor Day weekend, but it definitely felt that value for money was barely ok. Perfectly fine for a place to stop and sleep, but nothing to write home about.

Miinukset: Breakfast was okay but not great. This was labor weekend so it may have affected, but it felt incredibly busy/chaotic. There were a few big, round tables that you got to share with people (I would have expected numerous small tables for individual groups). There were lines of people criss-crossing trying to get food or waiting for the waffle makers and staff members, clearly overwhelmed, would run around re-stocking as many items seemed to be running out all the time. There was decent variety and staff did work hard to continuously re-stock, though. Staff was a mixed bag, some very nice/helpful, others okay, some a bit unhelpful (none plain rude).

Plussat: Staff who checked us in showed exceptional hospitality

Plussat: Very large rooms for such a low price point

Miinukset: It is a little older

Plussat: they were very accomodating

Miinukset: no

Plussat: Wonderful that the motel has washing (clothing) facilities - both a washer and dryer and at only a small fee, though you do need a few coins and bring soap powder or liquid. Motel has an ice machine (free) Good selection for breakfast (including boiled eggs (cold), cereal, toast and waffles!

Miinukset: Lighting in the room could have been better - only 2 lamps for lighting in main room.

Miinukset: Quite noisy, could hear next door as if they were in same room. Air con not working in the room but they swapped out the room to one that was working

Plussat: A pleasant visit.

Miinukset: Cockroaches in the bathtub and super uncomfortable mattress

Plussat: Filthy room , stained sheets oiled floor go to room 117 days in and you will see terrible experience. I am contacting the health dept ASAP

Plussat: The property is located in a great central location! The staff was very friendly!

Miinukset: The only complaint I had was that we were missing towels and wash rags and some of the items on the counter didn’t smell clean. I’m sure this was just a case of someone getting interrupted in finishing their job. We stayed here also a few days prior before our camping trip and our room then was quiet, clean and comfortable! Would definitely stay here again!

Plussat: Convenience

Miinukset: Crazy hotel prices in the area, just taking advantage of closeness to Reno, prices should not go up as much for weekend travel

Plussat: The room was clean and the staff prompt. The Location was perfect for my travels. There are also USB charging outlets over each night stand - awesome! The mini-fridge was actually quite large, although I wasn't able to use it.

Miinukset: The furnishings are a bit dated, and could use an upgrade. The shower head seemed to be stuck on 'rapid pummeling' mode, but after muscling the selector a bit, I was able to get a nice, gentle shower.

Plussat: Liked the rooms and the front desk clerk was very nice/ friendly. She did a turn around shift and was just as nice as she was during the night when I checked in as she was in the morning when I checked out.....

Plussat: The breakfast is good

Miinukset: the room was dirty the walls are dirty and the door did not lock and the wallpaper was peeling

Plussat: The value.

Miinukset: The bathtub bottom flexed, noisy.

Miinukset: no maid service on my second day all the maid did was make the bed didnt vacuum or clean the coffee pot or restock my coffee supplies

Plussat: Price value and location.

Plussat: Close to where I needed to be and budget friendly

Miinukset: WI-FI was almost useless

Plussat: The staff was amazing

Miinukset: Location...

Plussat: Horrible shower dirty floor in bathroom falling apart my truck getting soaked from there sprinklers the road noise was almost unsleepable

Miinukset: Everything

Miinukset: It was clean and nice.

Plussat: Customer service was outstanding

Plussat: it was a place to sleep

Miinukset: they claimed to have WiFi for the customers but that didnt work. they claimed to have cable tv and that didnt work. the people staying next to me were having a party so i didnt get much sleep.

Miinukset: no carpet on floors, no coffee maker

Plussat: Front desk person was great she changed my room to non-smoking. Great shower, nice water pressure.

Miinukset: Condition of room very worn. Peeling floor and dresser. Temperature dial was glued in position, only could change fan speed. WI-FI and TV got intermittent service. Marks and dirt on walls and edges.

Plussat: No pet fee

Miinukset: Loud and noisy. Not non-smoking, people stand in front of your door smoking and talking at all hours. Very dirty, floor never mopped, socks black within min. Numerous urine drips on walls, sides of toilet. Beds pushed up next to heat/ac unit blocking air flow, unsafe. Lollipop stuck on top of bedspread. TV glitches every 20 min. No WiFi 90% of the time, when asking the front desk clerk you get a oh well shrug.

Plussat: Staff I mean the people who clean the rooms and the front clerks were helpful.

Miinukset: The wi-fi was the worst! We couldn't connect and our TV would signal kept going out. We stay at motel 6 and this experience was the worse.

Plussat: location

Miinukset: showing its age

Plussat: Having a new frig, microwave & TV, a shower with lots of pressure & a carpetted bench under the closet to put our bags on & the air conditioner worked very well

Miinukset: FRIDAY NIGHT WAS VERY NOISY FROM PEOPLE COMING ON THE WEEKEND. The tub was very old & needed replacing ( cosmetic mostly)

Plussat: Bed was comfortable shower was awesome but the room and bathroom is in need of renovation shower but needs work sink area needs work and holes in the walls need fixed we didn’t spend a lot of time in the room .

Miinukset: Appearance of room needs repaired.

Plussat: They were dog friendly!

Plussat: Area was quiet

Miinukset: Took 2 remotes to run the TV, shower head was plugged, had to work on it, bed mattresses needed to be rotated, worn out!!!,sink faucet partially plugged, sprayed ALL over. Night desk personnel rude, furniture was filthy, light bulb burned out, took it out and left it on the dresser to be replaced, they didn't!! Ice machine was dirty !!

Plussat: Easy access from highway Staff tried to make the lack of cleaning by housekeeping appropriate.

Miinukset: Paint and wood outside with paint loss and not tended to . (Looked run down) Bathtub had been painted but was chipping. Dust was not cleaned under refrigerator. Desk person obliged and cleaned the dust and around tub dirt. He provided a shower mat so we would not need to stand on the tub floor to shower. Price was to high for this place. No room for continental breakfast had to eat at tables in lobby.

Plussat: Spacious room. Coffee, fridge, hairdryer, etc. Good breakfast.

Plussat: Spacious room, breakfast was good, motel is only a few minutes away from downtown Carson.

Miinukset: Room smelled of smoke (non-smoking room), porches were dirty (stains, smell of urine).

Plussat: Carpet seems recently changed. Room good size.

Miinukset: Poor breakfast. Outside hotel walls need painting.

Plussat: very good

Miinukset: have a bellman available

Plussat: Sucks

Miinukset: It sucked. my room smelt horrible . And I would say that the person working had a very good attitude.

Plussat: we did not have breakfast, the location was okay, first time in carson city, very quiet city.

Miinukset: Front desk staff was not friendly at all. Very rude older man with no costumer service skills at all. :-(

Plussat: ok

Miinukset: i booked for 3 days $ 349.64 dollars .When i arrived to the motel ,they charge me $ 416.25.so i paid $ 66.61 extra for NOTHING Else.

Plussat: A good no frills motel

Miinukset: Shower didn't seem to work and a bit more attention to cleaning, namely a couple of dead bugs in the bathroom. Otherwise, very nice and handy location for Death Valley

Plussat: only good thing about his hotel is location very close to city center with walkable access to all museums

Miinukset: Air Condition didnt work in our room, bathroom is dirty with spiders and roaches.

Plussat: The sheets were clean.

Miinukset: First room toliet didnt work and they moved us to another room and there was an order snd in the morning they didn't clean the room. Qe had to ask for clean towels. It is an old motel.

Miinukset: Hair dryer on wall was broken and not working. Air conditioner would come on, begin cooling, then shut off for 8 minutes, then start all over. T o be fair, I WAS offered another room, but due to a cool evening,the AC barely kept the room's temperature reasonable. While there was a table and a separate desk, there were no unused electrical outlets to plug into.

Plussat: There was so much wrong with this place this list wad to long

Plussat: There was nothing to like

Miinukset: Dirt in the tub, bad beds, bad staff, no house keeping to clean rooms everyday

Plussat: I liked Angela at the front desk and getting ideas from her.

Miinukset: The pool could have been heated. The continental breakfast rolls could have been fresh. No cream for coffee. Was told all rooms had been remodeled, obviously not mine. I thought my door just opened easily, until I had 2 men try and close the door and it didn’t stay shut. Owner said I was wrong. That must have meant he was calling his employee wrong too, as they were the one who said it had to be worked on.

Miinukset: It was dirty and disgusting. Nothing clean. Old food in refrigerator. Will not stay again

Plussat: Good

Miinukset: The hotel need remodel

Miinukset: The staff was great and friendly. The room fit our needs.

Plussat: Chris was really nice and very apologetic for the motel being in such a mess. Good guy, thank you Chris :)

Miinukset: The bathtub was horrible, toilet took 3 flushes to flush! Breakfast was over an hour late. My friend actually had toget breakfast started and get rid of the previous days coffee and make fresh coffee.

Plussat: Getting out of that dump. We took pictures of it and people we know were amazed how big of a dump it was.

Miinukset: Staying at that dump! We have never seen any motel that bad. I can not believe you will even read this. Any company to allow their business to still money from the public the way you did us could not possibly care. So why the questions?