Rooms Make yourself at home in one of the 5 individually decorated guestrooms, featuring refrigerators and iPod docking stations. Your bed comes with down comforters, and all rooms are furnished with single sofa beds. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Amenities Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this Victorian hotel include complimentary wireless Internet access, concierge services, and a hair salon. Getting to the surf and sand is a breeze with the beach shuttle (surcharge). Business}, Other Amenities Featured amenities include a 24-hour business center, limo/town car service, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours). Property Location With a stay at Casa Santa Ana Hotel Boutique - Spa, you'll be centrally located in Cartagena, a 1-minute drive from Ayala Center and 11 minutes from Bocagrande Beach. This 4-star hotel is 0.7 mi (1.2 km) from Clock Tower and 1.4 mi (2.2 km) from San Felipe de Barajas Castle. Dining Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 7:30 AM to 10:30 AM. Mandatory Charges You'll be asked to pay the following charges at the property: For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest. We have included all charges provided to us by the property. Optional Charges Airport shuttle fee: COP 50000 per vehicle (roundtrip) Rollaway bed fee: COP 120000 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 3:00 PM Checkin end at 11:30 PM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 12:00 PM Pets Pets not allowed Service animals not allowed General instructions No elevators Professional property host/manager