Caserta hotellia

Plussat: The open spaces, high ceilings, room floors and polite staff

Plussat: The staff was helpful and nice

Miinukset: They need to update the hotel a bit it's very dated it's like stepping into 1945. They need to make the hotel like Thr terrace they have on the very top there is a restaurant there and it's the only area of the hotel that I would consider a 5. Star.they should use the style of that restaurant for the entire hotel.

Plussat: A classic hotel on the water. The staff was very helpful and kind. The hotel was very clean and quiet!! An excellent location with spectacular views!!!

Plussat: Excellent staff, position was perfect

Miinukset: Room balcony was a home for seagulls.

Plussat: Old. Needs a complete renovation of interior. Wi fi also needs to be updated and strenghthened. Location and rooftop restaurant are only selling points right now.

Plussat: The breakfast was excellent. Staff is very friendly and always welcomes xou

Miinukset: Nothing I can think about.

Plussat: Everything was fine!

Plussat: The location, the splendid free breakfast, the courtesy of the employees.

Miinukset: Getting a parking space was a bit challenging but the hotel associate was very helpful to find it, but being in the center of the city it was very fairly priced

Plussat: Staff was very kind and helpful, giving tips about what to do nearby! Nice breakfast and location.

Plussat: everything was excellent a home from home,staff were always attentive and helpful,location was unmatchable,facilities always clean and fresh,no noise

Plussat: Cosy, breakfast was very good. There is a cofee machine in the lobby and free croissants.

Miinukset: The room is small but cosy. There are no consumables in the bath (soap, shampoo).

Plussat: Hotel was about 10 minutes walk from Royal Palace of Caserta. An underground parking company entrance was in the same piazza as the hotel - we parked briefly in front of hotel to drop baggage off, hotel gave us a card that allowed us to park for 10 euros/24 hrs, and we drove around piazza again (one-way) to park our car. We stayed a few days and came and went in the car as required by speaking with carpark security attendant at entrance. Do not waste time and money by trying restaurants away from hotel like we did. On our 3rd night after 2 nights of average dining elsewhere, we discovered the Restaurant La Bougainville adjacent to hotel and realised it was actually associated with the hotel. We were extremely satisfied with the quality of food, and delighted that the menu offered some choices different to the normal offerings elsewhere of pizza and pasta. Our waiter, who spoke English, was wonderful. The staff at the front desk were good as were the cleaning staff. After finding the bed and pillows too firm for personal preference, we requested some softer pillows from front desk and they were provided same day. Breakfasts were in a pleasant modern dining area, and were diverse and copious. Room facing piazza was quiet (we closed double-glazed windows) and had good curtains to make it dark. Our room had a large sofa upon which we placed out two cases to allow easier access. Free wi-fi was good.

Miinukset: 1. We could not find an English or alternate language TV channel, and if offered, instructions for access or a TV guide would benefit customers. 2. The mattress was too firm for personal preference. Softer pillows were provided upon request.

Plussat: breakfast is good

Miinukset: no bar

Plussat: Elegant old hotel located on the waterfront not far from the palace and large plaza. Attentive staff and nice breakfast. Valet parking was a real plus.

Plussat: A classy old fashioned hotel in a very pleasant waterfront location, with wonderful views across Naples Bay. Staff were friendly, and the concierge in particular was most helpful. Good variety at breakfast.

Miinukset: Only the overnight room temperature, at 22 centigrade was too high for us, and not adjustable.

Plussat: Friendly staff

Miinukset: No room-service after 11 pm and no all- day dining in bar.( not even a snack)

Plussat: Very clean and staff friendly and very helpful Location excellent Would recommend

Miinukset: N/a

Plussat: On my arriving day it was my birthday and I found a lithe chocolate cake in my room, a very nice detail from the hotel, I really appreciate it!

Plussat: Triple was a great size for 3. They gave us a boxed breakfast to go as we left very early in the morning for a flight. Only stayed 1 night, but it was in a great location. Near lots of restaurants.

Miinukset: They need magnifying mirror in bathroom

Plussat: Location was perfect

Plussat: Location: 2 minutes from Toledo subway station. You can see the hotel from the exit of the station. There were many restaurants around the hotel and a small supermarket was located next to the hotel. The view from the breakfast room was fantastic. Room: It was spacious, comfortable and clean. Toiletries were minimum(shampoo, hair conditioner, shower gel ans soap) It would be nice if a coffee maker or an electronic kettle was equipped at the room. Breakfast was good although the buffet menu was same everyday.

Plussat: Hyvä aamiainen

Miinukset: Alkuun piti vaihtaa huonetta kaksi kertaa. Ensin ilmastointi rikki, sitten seuraavassa huoneessa tv rikki

Plussat: 9 kerroksen terassi oli makea. Huoneen terassi oli tosi mahtava ja aamupala oli tasokas

Plussat: Excellent position, right next to the Metro station And to city center. Exceptionally clean. Very kind and professional staff. Will certainly come back when in Naples. Highly recommended.

Plussat: Superb view from the 9th floor where the restaurant, the bar and the terrace are located. Very good breakfast. Very, very nice staff both at the reception and at the restaurant/ bar. The hotel is located very close to Via Toledo and the Toledo subway station.

Miinukset: Hotel cosmetics

Plussat: Loistava sijainti, siisti, erittäin mukava henkilökunta

Plussat: Aamiainen oli oikein hyvä ja runsas. Aamiainen tarjoiltiin hotellin ravintolassa ylimmässä kerroksessa eli aamun sai aloittaa mukavasti auringonpaisteessa ihaillen Napolin kaunista kaupunkinäkymää.

Plussat: Keskeinen sijainti lähellä pääkatua, Via Toledoa. Viihtyisä kattoterassiravintola, josta upeat näköalat. Hyvä ja monipuolinen aamupala.

Miinukset: Pysäköintihallin löytäminen oli hankalaa - sen voisi merkitä paremmin ja ohjeistaa varausvahvistuksessa etukäteen.

Plussat: Located in center, got secure parking Very good rooms

Miinukset: Breakfast is extra cost

Plussat: Excellent breakfast, Italian food, restaurant on the top floor with a view to the Vesuvio. Nice staff, clean and a good service. Breakfast was a very nice start to the day!

Plussat: Location in the center Very good breakfast Room is modern and clean Bad is large and comfortable The restaurant is in 9 floor with good view of the city

Plussat: We wound up having to find a hotel for an extra night at the last minute & needed a late night arrival (racing to beat the Lufthansa strike). This hotel worked perfect. Great breakfast & staff were all very friendly. Nice size room with lots of power plugs.

Miinukset: They said the shuttle would be 35 Euro but wound up to be 41. Not a huge deal but....

Plussat: Small and nice hotel with friendly staff. Very close to the Cavalleggeri Aosta stop of the L2 railway line. The hotel has a small hall with bar, a relax area and new, even though small, rooms.

Miinukset: The area where it stands is not nice and there are few places to eat. The L2 line is not a metro line but a railway line running to the center every 20 minutes. After 10 p.m. the L2 line doesn’t reach the stop near the hotel and stops at the previous stop. From there you have to walk 15 minutes to reach the hotel.

Plussat: The hotel is clean, modern and comfortable. Staff exceptional and breakfast very nice. Location near a metro station therefore handy for tourism. Also lots of bars, restaurants and shops nearby.

Miinukset: My only criticism could be that the cappuccino came from a coffee machine therefore the milk had the taste of powdered milk. I didn't ask but if not present a real cappuccino would have made the hotel too perfect! Also the location may not be good for some, we were visiting family nearby so this not an issue for us.

Plussat: Staff was friendly and very helpful. Rooms were modern and clean. Breakfast was wonderful!

Plussat: Best hotel in Napoly

Plussat: Access to metro and train. Very clean and comfortable. Good breakfast.

Plussat: Staff of the hotel are very friendly and helpful in all the meaning. Special thx to Alberto in front desk and his colleagues for all the support and charming welcoming.

Miinukset: I loved the hotels.. Just if they have a restaurant would be perfect. But there is many restaurants in walking distance

Plussat: The place is amazing really well decorated and the owners are incredibly kind and nice people. Don’t think twice on choose this place.

Plussat: The decoration was really unique and had caracter. Really clean and if your looking for the experience to stay in old part of the city...it’s a good option! Very nice and helpful staff

Miinukset: Nothing i disliked

Plussat: Fantastic location. Very friendly staff. Clean and quirky. Just loved it. Will definitely come back. There are a lot of stairs to climb. But this was not a problem for us. Breakfast was varied and well worth the 5 euro

Plussat: The location is amazing situated in the centre of the Historic District nearest one of the best Pizzerias (ll' President) and not too far from the ports, train station and the funicular. The property was kept to an immaculate standard and each room was well-designed and airconditioned, not to mention the property had an amazing balcony with lots of plants.

Miinukset: I only wished that there were more comfortable chairs on the balcony, honestly, that is it.

Plussat: The property was quiet yet well placed in the bustling Centro Storico. The private sun terrace, the aircon and the ensuite shower facilities were our saviour in mid 30s temperatures. The attention to detail in the property was great, things were well thought out.

Miinukset: Can't think of anything.

Plussat: Amazing old building. Beautifully decorated.

Miinukset: Lots of stairs but we were expecting this as the owners are very clear about it.

Plussat: Pros: incredible accomodation hosted by such lovely and genuine people. The room was spacious and comfortable with a fantastic quirky and artistic edge. Free tea and coffee, and an incredibly clean shared bathroom!

Miinukset: Cons: That we didn’t stay longer! Also be aware of the 8 flights of stairs needed to be climbed to reach the top - not for the faint hearted! Owner was using a hammer to hang paintings at 11pm - strange ahah

Plussat: Stuff is extremly friendly and helpful. Nice rooms and good breakfast.

Miinukset: ?

Plussat: Everything! Great breakfast with everything you need - ham, fromage and mozzarella, fruits like strawberries, even Kinder Delice!

Miinukset: You cannot keep the documents at any time under any circumstances. Documents can only be checked, not keeped nor scanned! It's not the first hotel in Italy that doing this.

Plussat: Big and comfortable room, peaceful hotel. Good breakfast. Welcome pastries in the room.

Miinukset: Walking to and from the railway is not very pleasant as there are no side walks and rather dangerous at night.

Miinukset: Far and isolated if you have to walk from Reggia di Caserta or train Station.

Plussat: Good value for money. The best breakfast we had in Italy while staying in hotels under 150 euros. Spotless room and shower.

Miinukset: The bed is ok. Be prepared to relative stiff mattress. Take into account that the double glazing will not not tottaly reduce the noise of the trains passing near by.

Plussat: Breakfast was excellent, room was clean and big bathroom with both shower and whirlpool bath......

Miinukset: Location is interesting, but for a one or two night stay its great.

Plussat: The location and second story deck views were amazing of Mt. Vesuvius, Caserta, and the southern Amalfi coast. There are wonderful local eateries and food shops within walking distance and the church and shops and restaurants on the Vechhia above the property are excellent. The proprietors are wonderful people and very easy to work with. We will visit again some day!

Plussat: Very friendly staff, very helpful. Amazing view from the terrace and great breakfast. Our room was very nicely furnished and very comfortable. We only stayed overnight but it would be an excellent base to stay longer and explore the area. Very relaxing.

Miinukset: We enjoyed everything about our stay.

Plussat: Easy travel to Naples and Pompeii. Breathtaking view from the terrace over Naples. Superb value for the money. Had very nice host with 3 cats :) loved it. You will have private phone in your room allow you to reach host 24/7. Can’t get better than this. There is local bakery called Pasticceria Pierreti. Must try for breakfast. We loved it.

Miinukset: Just to bear in mind , room is on 2nd floor. Since there is no lift can be difficult with heavy luggage. But for the view from the terrace, it’s worth it.

Plussat: The facility was very nice, with a great view. It is an old building in a very good condition. It even has an elevator but you can still feel the countryside effect. Free parking space was available in front of the b&b.

Miinukset: Bed was not very comfortable but is was OK. We needed 2 hours to heat the room. Air conditioner was not functioning well. But people were very nice and they helped us when we told them about the problem. It was a nice stay anyway, I would recommend it.

Plussat: Nice, clean room with great views on the Vesuvio. Lovely, fresh and delicious Italian (thus sweet) breakfast with great coffee. Very friendly and helpful staff. Great value for money. Good location for exploring Caserta and its surroundings (e.g. the Reggia, Casertavecchia).

Miinukset: If there was one thing to mention: Parking is somewhat of a challenge (at least if you want to park you car in front of the accommodation) because of only limited space available.

Plussat: Beautifully converted old house to elegant and smart b&b-rooms with beautiful patio for dinner and breakfast. Great pool I’m the neighbouring house. Good dinner, great breakfast.

Plussat: Great view of Vesuvio too - very hospitable and the restaurant was great. Thanks

Plussat: Our room had beautiful views and was super cozy and comfortable… And the breakfast was off the charts amazing! The staff was also amazing and made us feel right at home.

Miinukset: It was the perfect place to stay.

Plussat: Ambient atmosphere of old city

Miinukset: Problematic car parking

Plussat: The View

Plussat: Ihanat näkymät ja aamiainen

Plussat: Very impressive! I and my husband celebrated our Christmas in Naples, and we loved that so much. This place is absolutely stunning with palace style interiors with granite and marble walls, giant Christmas tree in the lounge, fantastic roof garden terrace with a restaurant, very comfortable and beautifully decorated rooms in historic style, outrageous selection of Neapolitan style sweet cakes and pastries offered with the breakfast menu ( I think about 12-15 types of different cakes). The location is the best you want to be: right on the sea front promenade overlooking volcano and 12-century castle, withing walking distance to the gallery, opera house, and cruise ship and ferry terminal.

Plussat: Close to dining and shopping. Close to the port to catch the ferry to Capri and the other islands. Its the best hang out spot in naples. Staff was friendly.

Plussat: I love this hotel. Extraordinary location, room with the view on the sea, super clean. Very comfortable bed, I think the best bed I have ever met in hotels. Very pleasant lobby.

Miinukset: Only the breakfast is not so extraordinary. Rather medium.

Miinukset: They implied that breakfast was included then we got whacked for 27 a head on breakfast. Most expensive muffin I ever ate

Plussat: The location was great. Walking distance to many restaurants

Miinukset: Seemed like one day this was a grand hotel. Today it's old and dusty. The room size was great but the sheets were rough and the hallways looked like they needed to be vacuumed.

Plussat: Sacrifice small accommodations for central location than this hotel is OK. Great breakfast buffet

Miinukset: Shower was really small

Miinukset: The bed was not comfortable and the walls were thin. A lot of noise at midnight

Plussat: Old world charm and great location. Staff was very helpful.

Miinukset: Rooms were a bit dated.

Plussat: Location, view and room size

Miinukset: Expensive

Plussat: Excellent standard of rooms, lovely and large and airy, spotlessly clean, v elegant.

Miinukset: It was excellent - though a slightly more modern hairdryer would be a good advantage. Everything else is so modern and exceptional, so was surprised that the hairdryer was so traditional.

Plussat: This hotel was in a great location for me since it was only a 3 minute walk from the train station and 5 minute walk to the Caserta Palace. This was my entire reason for the trip. The hotel is modern, the staff pleasant and the location superb. The breakfast buffet was very good. My wife enjoyed the cappuccino's and the buffet had a large variety of foods to choose from. The bathroom was a little tight but very modern and the shower large and worked well. I had hot water about 10 seconds after turning on the tap. I know that some people were confused with the lighting system but it really is not that difficult to work. I would recommend this hotel to anyone visiting Caserta, particularly if you travel there by train.

Miinukset: The bathroom in the room was a little tight around the toilet. I also wish they had at least one English language station on the TV (like CNN) but hey, we are in Italy and they speak Italian!

Plussat: Location breakfast

Plussat: Location breakfast

Plussat: Central location, close to train station and lots of restaurants near by.

Plussat: Close location to Reggia di Caserta, friendly staff at the front desk, good breakfast, and clean and comfortable room.

Plussat: We came to visit the Reggia di Caserta palace - a stunning place - recommended to everyone. The hotel is very near the palace so for us the location was very good. Our room must have been recently refurbished with all kinds of sophisticated equipment, especially the shower which offered too many options to chosse from when you just want to take a shower. But I can't complain about that.

Miinukset: The city of Caserta is not something to write home about, so the hotel immediate surroundings are rather blah. Unless you want to visit the palace - or have to go on business - avoid the city.

Plussat: Great location just next to the Reggia. We had a spacious, very clean room with a wonderful view of the Reggia. The breakfast was good.

Miinukset: The room we had on the 5th floor was very clean and spacious but in need of some extra care - the furniture was a bit worn out and the bed was very hard.

Plussat: Top class. Couldn’t have been more comfortable or convenient. Staff were excellent. Some lovely small restaurant nearby and easy access to the main sights. Oh, and the breakfast was really good, with fine views of Vesuvius.

Miinukset: Nothing.

Plussat: Hotel was nice- Modern and up to date

Miinukset: The neighborhood was terrible= Naples looked like it was rundown with crime from where this hotel was situated. The room was small and somehow, the shower opened directly to the bed. The lights in the room were on a sensor- so if you are showering and not moving, the lights shut off within 60 seconds. on my high standard, the hotel was essentially built to try and be a 5star, but failed to get there. the beds were terrible as well- 5 star hotel, i expect a queen or a king bed that is not a stiff European bed on a board. If you want a 5star luxury hotel, its not that. But it was nice.

Plussat: Hotel was very nice, couldn’t fault the hotel or room itself.

Miinukset: Location, Naples isn’t a nice location. Very poor area, lots of rubbish in the streets & very polluted

Plussat: The Romeo is an upscale, eclectic hotel, near the waterfront in Naples. The service is generally excellent, and the rooftop pool is unusual and not to be missed. The rooms are high tech, perhaps too much so.

Miinukset: The overnight shift at the front desk could use some retraining - indifference seems to be the primary attitude. Naples itself seems safe and is a vibrant city, but it sure is dirty and needs routine litter pick up and infrastructure maintenance.

Plussat: The spa

Miinukset: The massage was shorter than I paid for die to lack of employees

Plussat: Room space Cleanness Stuff

Miinukset: The air conditioner won’t work in winter so you have to keep the windows open unless there is rain or street noise then your will literally sweat. And there is no ironing allowed in the hotel if you want to iron your clothes you have to give for laundry

Plussat: very well facility, just opposite to the wharf, good location

Plussat: Every thing

Miinukset: Nothing

Plussat: breakfast is good and location is center

Miinukset: location

Plussat: Central hotel, super clean, very comfortable and spacious room, friendly and helpful staff, internal closed garaging

Miinukset: Internet only really worked in entrance lobby

Plussat: Very old hotel but very clean

Plussat: The hotel had really good atmosphere and vibe. Everything was clean and I felt pretty good there.

Miinukset: The staff didn't speak English, well... didn't even try (although they were all nice and helpful). The hotel charged the card the day after booking, although it was stated the card details are only for verification (that's quite a mess when you are booking for 6 people and 4 nights). They didn't respond to my mails. The wifi was there, but nobody from our 4 rooms had signal strong enough to connect.

Plussat: Location was perfect. The rooms was so quaint.

Miinukset: I would have liked to see the staff smile.

Plussat: Nice terrace. Good breakfast.

Miinukset: Staff does not speak english, rooms are noisy in the second floor. Hotel took all money from the card right after booking although they say that the card is just as a guarantee! Very bad internet signal in rooms, much better at terrase.

Plussat: Staff was really nice. Good breakfast. Silent.

Miinukset: Small parking slot

Plussat: Breakfast was a cold breakfast - you go to the counter and ask for what you wish, croissant type, cereal, yoghurt, biscuits, fruit, juice, tea coffee etc Excellent location 5 minutes from the train station and 5 minutes from the Reggia di Caserta - Royal palace

Plussat: Conveniently located near the train and bus stations and also the Reggia.

Miinukset: Basic breakfast. I was expecting more from this kind of hotel.

Plussat: Big rooms, big comfortable bed

Miinukset: I was trevelling with my two small kids, 9 and 5 y.o. I have booked a room, I think it was supposed to be a double room, as far as kids until 5 y.o. allowed to stay for free in the existing beds. I especially wrote additional message to the hotel that we are three persons, and asked if they can put an additional bed in the room, though it was without answer. When I arrived, they gave me a family room for 4. After I opened the door of the room, I discovered, that it is not clean!! All the beds were made up, but linings were used! On one of the bed there were apparent traces that somebody was lying on it after cleaning!! I have never such experience with hotels before! Ok, in half an hour they fixed this problem and cleaned the room. The next morning, while check-out they were trying to charge me for a price of a family room!! The receptionist was really shouting on me, that how I want to pay a price of double room if we are three! It was just outrageous! I don’t recommend this hotel.

Plussat: Spa oli mukava yllätys, en tiennyt varaavaani huonetta span kanssa

Miinukset: Hotellin sijainti ei vastannut odotuksia, se oli suuri pettymys

Plussat: I liked everything! It was just perfect!

Plussat: Breakfast was good

Miinukset: No teacups in room

Plussat: Nice room, if small. Very nice breakfast and bar area on the top floor.

Miinukset: The location on Piazza Garibaldi is convenient but has its drawbacks, number one being the loud and crazy traffic. The windows are good at blocking almost all the noise, but some gets through.

Plussat: Staffs are kind. Room was clean and large.

Miinukset: Front and surrounding roads are too dirty, noisy and messy like India. Shower room was slippery.

Plussat: Located near train station in Naples in a "rough" neighborhood, the hotel was a quiet oasis. Had early morning train to catch. Without asking the staff offered a bag breakfast to take on the train.

Plussat: the rooftop lounge has a great view and is a nice place to sit in morning or evening

Plussat: The Unahotel exceeded our expectations. From check in to check out the staff were welcoming, friendly, and progressional. Our room was comfortable and we appreciated all the little extras and the heritage features of the building’s makeover. The view from the rooftop is brilliant. Loved the breakfast.

Miinukset: It’s a bit of a schelp across the piazza from the train/metro/buses as the flagstones are not friendly to luggage. Walk on the left side facing the hotel to avoid the riff raff. But then when you get in the door it’s a wee haven

Plussat: Sijainti keskellä kaikkea toimintaa ja nähtävyyksiä

Plussat: Hotelli on rakennettu sisäosiltaan moderniksi vanhaan kivitaloon. Kiviseinät on jätetty kivasti osittain näkyviin. Hotelli on yllättävän siisti. Ravintola on 6.kerroksessa, josta pääsy kattoterassille. Aamiaista voi syödä ulkona ja katsella samalla avaria näkymiä yli Napolin kattojen. Aamiainen on hyvä ja monipuolinen. Erikoiskahvit tuodaan pöytään juuri valmistettuna ja sisältyvät hintaan. Hotellin sijainti kävelymatkan päässä rautatieasemalta Napoli Caribaldi. Seutu ei ole sen levottomampi kuin Napolin keskusta muiltakaan osin.

Miinukset: Ainoa negatiivinen asia oli se, että kylpyhuoneen suihku oli ammeen päällä ja suojaseinäke liian pieni. Suihkuvesi roiskui lattialle.

Plussat: Location near the station and city centre

Miinukset: Reception area was a bit non descriptive for that price of hotel

Plussat: The hotel was great. Close to the central train terminal and the metro and the Circumvesuviana for visiting Pompei and Vesuvius. Everything was clean, well decorated, breakfast was nice, we enjoyed the roof bar and room service. They even brought a basket of complimentary items up, razor and shaving cream, needle and thread, nail file, printed train reservations for us...the hotel was great. Walking distance to Antiqe pizzeria de Michele. Also fortuna pizza next door was tasty and cheap but not much to look at.

Miinukset: Naples. The city is a bit gross. The street behind the hotel was covered in garbage. I also wish there was a straight forward pedestrian crossing, we ended up doing a lot of jay walking. But once you are within the walls of the hotel everything is great.

Plussat: Fantastic breakfast, nice bathroom and quiet room

Miinukset: Room quote small this time

Plussat: Sijainti oli erinomainen, aamiainen runsas ja herkullinen ja valoisa aamiaisravintola oli hotellin katolla, josta aukesi mahtava näköala. Erillinen aurinkoterassi vain kerrosta alempana oli miellyttävä rentoutumispaikka päivän kiertelyn jälkeen.

Miinukset: Huoneen lattia oli pölyinen ja roskainen, vaikka muuten siisteys oli hyvä.

Plussat: Hotel was great.

Miinukset: Restaurant was terrible and overpriced. Very disappointing last meal In Italy.

Plussat: We’re just back home from Naples and we couldn’t be more pleased with our stay at the Renaissance Naples Hotel. The hospitality and level of service were outstanding and we will definitely recommend this hotel to our friends. I sincerely believe excellent service starts from the top and with the personal example by the hotel manager Mr Pasquale Noli. A well deserved 10/10! Saul and Olga

Miinukset: Nothing that I can think of.

Plussat: The rooms are clean, staff friendly and location is good.

Miinukset: WiFi isn’t for free and bad quality. That is no good value for money in this class of hotel.

Miinukset: Gym is not really in hotel and not available when needed. Hours on the facilities are not very convenient. Restaurant needs more options. Room was very small, compared to photos on website.

Plussat: This is a great hotel in a good location for getting around the sights of Naples. They have a fantastic selection of food at breakfast and very attentive staff. The bar staff were excellent and remembered what each of us were drinking. We arrived on my partner's 50th birthday and having let the hotel know, we had a bottle of sparkling wine in the room on arrival. It was a lovely touch. One day the room was very warm and reception said that as it was winter, the cold air wasn't on, but they dealt with this very well by getting the housekeeping to leave the window open and providing a fan. Overall a very good hotel in a great central location.

Miinukset: One thing that was a little disappointing was that the wifi isn't free. We paid for it one day and the signal wasn't very good so definitely something to improve on.

Plussat: Beautiful breakfast terrace viewing sunrise over the Vezov

Plussat: Bed was comfortable good location

Miinukset: No air conditioning and told to open window. Room very hot. Breakfast disgraceful

Plussat: Most staff were efficient and friendly. Hotel is very clean and the view from the breakfast area is wonderful.

Miinukset: I booked a deluxe room but was told we got an upgrade to superior. I always thought a deluxe was better than a superior. The room was very small so I asked to be changed. The replacement room was bigger with a bigger bed but nothing special and the bathroom was very tight.

Plussat: The gym was perfect

Plussat: Loistava sijainti! Hyvä siisti hotelli! Ystävällinen henkilökunta! Aamupala riittävä ja tarjoillaan ylimmässä kerroksessa, josta upeat näkymät!