Etsi halvat lennot: Cathay Pacific

Good enough to fly them again

Plussat: Ground staff was organized, efficient and polite. Breakfast in economy was very good and flavorful.

Miinukset: Flight attendants were efficient; but not particularly friendly. No offer of water in t the middle of a long flight.

Over all is good

Plussat: The flight is on time

Miinukset: Immigration waiting time is long

Baggage lost and found

Plussat: Airlines staff took my complaint seriously and found the bag at Hongkong airport. Later the bag was brought to SFO and delivered at my temporary stay. Very good job done.

Miinukset: On arrival on 10th Sep at SFO, I found one of my checked-in baggages was missing. This made me bit worried. I made a complaint to airlines staff there. Some inconveniences caused since I kept my needed cloths in that bag.

Plussat: The crew was friendly and effective. The flight was on time. The seat was comfortable in economy

Miinukset: Food was average. I wish the snacks could incorporate some Hong Kong specialities.

An average business class flight

Plussat: Boarding was swift

Miinukset: Crew was indifferent and cold in their service. Food was mediocre.

Miinukset: The a330 is showing its age and the food on board was not good. Otherwise it would have been an excellent flight