Etsi halvat lennot: Cebu Pacific

Plussat: There is nothing to like about Cebu Air

Miinukset: They're totally classless-inprocessing stinks, charge for just one bag, charge for food, and then run out of everything except potato chips. Cebu Air is the bag-lady of discount airlines!

Miinukset: Airline has very strict overweight policy and will charge you even if you are a few grams above 7 kg... not nice, not friendly and left a bad taste in my mouth. I will surly try to avoid venus Pacific in the future of possible.

Miinukset: Crew were so slow to take food orders. It wasn't free and not everyone wanted to order so I didn't see any other reason.

Miinukset: Flight was delayed.

Late flight again

Plussat: The staff tried to board the flight efficiently.

Miinukset: Why do Cebu Pacific flights always have to be late? Always always always.

CUSTOMER CARE? Where?

Plussat: This is budget no frills airline and it handles the flight pretty well. Seats are small, no entertainment or free food, but staff are very helpful.

Miinukset: Check in was appalling! Queue for almost 2 hours with no control of passenger flow so one queue has 5 check in desks the other has just 2. When asked to try and arrange it more fairly the Cebu Pacific staff shrugged their shoulders didn't even smile and said "there is nothing we can do". All they had to do was direct passengers to a check in desk. It was awful service