Holiday Inn Charlottesville-Monticello

Staff was rude on the phone

Staff was not friendly or helpful. Room was not clean by housekeeping even though we were there for two nights.

Under construction. Fire drills going off while trying to make business calls. Could not pull up to front door. No one to help with bags.

Should have stayed elsewhere!

Location was good and bed was very comfortable

It had a redone room but carpet was old and was dirty. New shower was cracked and door didn't.t work correctly letting water go onto floor. Chair in room was worn and ripped and the second night the heater did not work.