Hyatt Regency Chicago sijaitsee aivan kaupungin sydämessä ja sen läheltä löytyy muun muassa Michigan Avenue Bridge ja Bridgehouse and Chicago River Museum. Tämän 4 tähden hotellin lähellä sijaitsee Millennium Park ja Chicagon taideinstituutti.
Huoneissa käytössäsi on iPod-telakointiasema ja minibaari. Varusteluun kuuluu pillowtop-patjallinen sänky sänky. Mukavuuksiin kuuluu 37-tuumainen taulutelevisio, jossa on monipuoliset TV-kanavat. ilmainen langaton internetyhteys pitää sinut yhteydessä verkkoon. Huoneissa on yksityinen kylpyhuone, ja niiden varusteluun kuuluu suihku/amme-yhdistelmä, designer-hygieniatuotteet ja hiustenkuivaaja.
Virkistys-, kylpylä- ja muut tilat
Seuraavat palvelut ovat saatavissa: kuntokeskus, ilmainen langaton internetyhteys, lahjaliikkeitä/lehtimyymälöitä. Käytössäsi on myös hääpalvelut ja kiertoajelu-/lippupalvelu.
Tämä hotelli tarjoaa asiakkailleen 2 ravintolaa sekä kahvilan. Palveluihin kuuluu myös ympärivuorokautinen huonepalvelu. Hotellista löytyy 2 baaria, joissa voit rentoutua päivän päätteeksi.
Bisnespalvelut, muut palvelut
Käytössäsi on business center, limusiinipalvelu ja express-sisäänkirjautuminen. Tämä hotelli tarjoaa asiakkailleen 21182 neliömetriä kokoustiloja, joihin kuuluu kokoushuoneet ja kokoushuoneet.
Bed was to soft pillows
Overall good stay here, the lobby is great with friendly front desk staff and the Big Bar is pretty cool to grab a couple drinks. The rooms were clean and very comfortable.
The bell hop that helped us with our bags was extremely rude and not helpful. Also the bartender we had was not very pleasant.
Hotel staff was friendly and polite on check-in. Hotel room was clean and spacious. Hotel decor has a contemporary and urban feel. Convenience store in lobby had healthy options for snacks. Dinner at the Steak restaurant located in lobby was delicious! Waitstaff was attentive without interrupting our dinner conversation.
Conference rooms were far away down two escalators. Restrooms were difficult to find. One floor was under construction.
We ordered a couple of the breakfast burritos and they were delicious! They are also pretty big and could be shared.
6th floor small square window with no peripheral view looking out at other buildings is not my idea of a view. $50 extra was a rip-off.
ALL of the staff! Everyone working there seemed to love their job. A wonderful experience I like the food options from the "market" which is open 24 hours, to the restraunts.
Nice large room
great location friendly staff convenient onsite parking
overpriced rooms especially for off season, weekday stay. We paid ~$200/nightly (excluding the $60 onsite parking) for a 2 queen bed room with a view of the lake on the 21st floor. The room was fairly small (not a suite set up) for the price.
Staff at door needed improvement. On greeting we had to get out of the car and ask someone to help us with our bags.
Great location! We walked everywhere. Several great restaurants and breakfast place is near by. Staffs were friendly.
Proximity to main attractions is good; walking distance
Even though I lowered the thermostat to 65 F, room temperature felt somewhere in the high 70'sF/mid 80'sF
The room and hallways were dim and gloomy. Decor in the room and hallways was also not as modern and new as I would've expected.
Addressed a few issues we had with our reservation and extending our reservation with professionalism, trust and ease.
Large hotel with multiple towers that spans a city street, a bit of a maze to get between things.
$19.90 for 1 drink at the bar just plain legal theft
It was all average
No high definition TV, no free paper, highly overpriced food.
Everything was nice except a few things. I would go there again.
Walls are paper thin. Heard the couple next door. Paid for late check out, housekeeping came the 4 times with privacy sign up
The location was suburb
We had bedbugs in our room! We called facilities and they took care of it right away and gave us a new room
We stay at Hyatt's quite a bit. The staff are always friendly and helpful. Beds were very comfortable.
Our rooms were in the West Tower and the elevator noise was terrible! I felt like I was sleeping on a runway at O'Hare! The window seal in one room must have been leaking as there was water dripping from the top, and the bottom was all fogged up. The toilet quit working at some point in the night and had to be fixed the next morning. The tile grout in one shower was moldy. The other room had pine needles on the floor, and no working clock! Be aware that just about everything you touch will have a charge to it! When we left the valet threw one of our shopping bags into the trunk and broke something. We are a pretty easy group to deal with but this added up to too many negatives this time.
Bedrooms were nice and big. Bathrooms were good size. Staff was very nice.
The carpet in the hallways is awful! So worn-out and dirty- it really was shocking how neglected the carpet was.
The location was great. North end of the loop, near the Art Institute and Millennium Park, and just south of the shopping district along Michigan Ave. The rooms were clean and comfortable, and consistent with a hotel of this calibre.
The facility basically seems to be understaffed. While all the staff were friendly and helpful when you finally reached them, the guest services number always went to voicemail and they never seemed to return the calls. The first room they placed me in had water leaking at an alarming rate out of the air conditioner, and it took me three visits to the desk asking for someone to investigate it, which they never did, before they finally ended up just moving me to a different room with double beds instead of a king. Housekeeping knocked on my door at 8:25am on the last morning of my stay when I was trying to sleep in, very frustrating for a hotel that bills itself as a luxury hotel.
Not having a towel when I got out of the shower was a surprise. The hotel could definitely use an update and new carpet.
Excellent location, very close to all the viewpoints.
Parking is very expensive, no pool.
Staff was rude and not accommodate.