Etsi halvat lennot: China Airlines

Miinukset: Refund

Plussat: Never happened. Please refund ASAP Due to COVID-19 I have tried to email

Miinukset: Refund

Plussat: Nothing

Miinukset: Kayak really dropped the ball and I have lost the entire cost of the tickets AND the travel insurance which didn't do anything. What a waste!

Plussat: The crew was very friendly & movie choices were excellent

Miinukset: Neither my USB or electrical plug worked (this happened on my flight out as well), the loud music was terrible and played too long interrupting movie, headrests were literally so hard they were painful. I had a headache afterwards for hours.

Miinukset: The entertainment system constantly plays media you can't control during the full takeoff and landing times, you can't even turn off the screen. This was particularly annoying during a nighttime landing. Also most of the movies had their content edited.

Miinukset: Check-in was poorly organized in Narita. Bag Drop off only took longer than regular check-in

Plussat: The ground steward in LAX attended to our needs. He was cheerful and made us feel welcome.

Miinukset: The service on both flights, from LAX to Taipei and from Taipei to Manila. The flight attendants need to smile more often. They look so serious, especially when you ask them for something.

Plussat: seat, food

Miinukset: Airport boarding lounge was ice cold. Staff couldn’t be bothered with it.

Miinukset: I paid for a window seat through your website. When I arrived at the gate I saw that I had a middle seat. China airlines stated that they do not honor outside booking seat request. It was very uncomfortable for 16 hours.

Plussat: Mechanics of aircraft. Boarding.

Miinukset: Crew was not very friendly. Not enough staff for such a large plane. Food was not good and took a long time to get our first meal. Could not understand English announcements because she was not very fluent. Probably would not fly China air again.

Plussat: The technical aspects of the flight were fine. Boarding, the flight, and the aircraft. Very nice plane.

Miinukset: The crew was not very friendly and it didn’t seem like there were enough staf for such a large plane. It took a long time to get our first meal, and the food was terrible in comparison to other flights, even other China air flights we’ve been on. We could not understand the English announcements as she was not a fluent speaker. I would probabalynavoid flying with China air again.

Plussat: The crew was nice and reply promptly. They provide water/juice and snacks several times besides the main meals.

Miinukset: It was confusing to do online checking because I couldn't check in on Vietnam airline website. The airplane was old and had bad smells.

Miinukset: Six empty seats in the “emergency row” I was not feeling well and needed the extra space.5 hours into the 13 hr long haul to Taipei, I felt like I was going to hyperventilate, they charged me $120. Bucks for the privilege. Kosher meal was unbeatable.

Miinukset: The temperature inside the cabin was too hot! It was warm and hot enough that chocolate I bought at duty free before the flight was melted!!

Plussat: On time, early.

Miinukset: Comfort. Too tight Food. Mediocre in economy

Plussat: Couldn't get the seat we requested, Airlines still use dial up Credit card machine to process, unable to process C.C payment after using 3 different C.C Crew instead blamed me and ask me to use ATM to get Cash !