Hilton Garden Inn Colorado Springs

There location was close to the highway, Air Force Academy, and eating.

There was a little bit of a mess up with my reservation. The man at the front desk finally caught it and tried to make things right.

The location was close to the US Air Force Academy's south gate with many restaurants and Starbucks right across the street. Initially I thought the beds were too firm, but I was able to get comfortable for a restful night's sleep. The complimentary oatmeal cookies in the evening were delicious.

At least for my room on the first floor, I could hear foot steps at night from the guests above. Keeping the heating and A/C fan constantly running did help drown out the step noise.

Accessibility

It was very clean, staff was friendly and helpful. They even let us borrow a couple dishes for the room. We also appreciate the coffee/tea for the room. We were also able to borrow extra blankets and pillows.

This room was for my mom and disabled brother. It was supposed to be an accessible and, although the room size was great for moving around with a wheelchair, etc., there were no other accessible features. No roll-in shower, no door opener. Also, during one load of laundry the washer took 2 extra quarters because the coin display apparently had a lag and didn't update until I had accidentally overpaid. I had hoped the front desk would refund this to me since they would be getting the extra quarters and not losing the money. Instead they kept the extra quarters.