Coventry hotellia

Plussat: Fantastic buffet, with prosecco!!!

Plussat: Nice rooms and venue

Miinukset: Our rooms were not ready by 3pm. We visited the reception 3 times before it was ready. Key was given to us at 430. Family of 4had to shower and get ready for wedding reception at 530. This was not acceptable.

Plussat: Everything. Beautiful location good facilities excellent staff great food.

Miinukset: Having to leave

Plussat: Breakfast adequate. Style of room.

Miinukset: Long queue to book in, took about 25mins. Only one chair in room, at the price we paid would expected two armchairs and a desk chair. Couldn't get staff attention to order an a la carte breakfast, so went for a full English and whilst we were away from table the staff cleared our table completely assuming we had left. Lamp shades in room were broken and wobbly.

Plussat: Breakfast was excellent and the service too.

Miinukset: Tv signal was a little bit poor but it wasn’t the end of the world.

Plussat: Super atmospheric decoration in keeping with the Abbey history. Nice touch of free fruit and sweets in reception.

Miinukset: Slightly pricey and over fancy food descriptions

Plussat: Coombe Abbey is a beautiful place. I stayed in a standard double which was very spacious, lovely bathroom, comfortable bed so I can only imagine what a room that was of a higher price. Staff all very welcoming, nothing too much trouble and friendly. Just trying to find an excuse to stay again!!

Plussat: It’s beautiful. Love the atmosphere just a lovely place.

Miinukset: Nothing it was fab.

Plussat: The staff are very friendly. The reception team were very helpful when we explained there was a wedding marquee directly below our room. They organises a change of room immediately. We was very grateful for this

Plussat: Everything! Absolutely amazing stay couldn’t fault anything ! Thank you Coombe Abbey we had a lovely break

Plussat: Staff very helpful

Plussat: The hotel staff were very welcoming and breakfast was fantastic!

Plussat: Fab welcome at reception. Staff absolutely great. Big room great for our family and gym facilities good too. Breakfast was also fantastic.

Miinukset: The only thing I can say is that the bathroom was a little small compared to such a big room. Would have liked a bath but not complaining!

Plussat: Good sized room, comfy bed

Miinukset: Shower temperature adjuster very very stiff, had to wrap a towel round it to get any purchase on it before it would move. shelf above wash basin? Stupid design, when you wash your face, you either bang your head on it, or throw water everywhere because you can't get near enough to the basin. Expensive breakfast, although it was very good. But at £12 each, it wants to be

Plussat: Right next door to casino

Miinukset: They cancelled my first reservation without a phone call even though I booked a year in advance The price for what you get Price of Breakfast and the standard was poor Food not good in downstairs bar/restaurant

Plussat: Nice comfortable room, nice breakfast.

Plussat: nice rooms. concert pictures on walls nice touch.

Miinukset: the bar and bistro lack character. rooms are a fair distance from reception.

Plussat: Was offered a free upgrade to a suite but had3 separate bookings and didn’t want to change rooms. Excellent hotel and best location possible as the Grosvenor Casino is next door.

Miinukset: N/A

Plussat: Staff were very friendly and helpful and the breakfast selection was really good.

Miinukset: There is limited signal in the rooms. This made working on conference call difficult, even when I was in a executive room. I had to use the hotel phone which cost me and isn't ideal for working.

Plussat: Great rooms, breakfast good. We ate a meal in the restaurant and it was very good. All staff efficient and friendly.

Miinukset: Nothing

Plussat: Nice bar and restaurant. Friendly staff.

Miinukset: Rooms a little dated.

Plussat: Very welcoming staff on arrival, checked if availability in restaurant and booked us in. Upgraded room was gorgeous.

Miinukset: No air conditioning

Plussat: The staff were lovely and the area not too bad.

Miinukset: Terrible ventilation in the room and the windows would only open 2 inches so hardly let any air in and people live slamming their doors early in the morning

Plussat: The location was lovely and the staff were efficient and friendly. Our room was spacious and comfortable

Miinukset: We paid extra for an executive room and it seemed like the only difference from the cheaper ones was a small settee. I felt the bathroom could have had a selection of toiletries instead of a bottle of shower gel on the wall and a handwash by the basin. The complimentary coffee and tea bags were thrown in a small dessert bowl and had no decaf or even a biscuit which would have been nice after a long journey

Plussat: the location

Miinukset: breakfast was extra

Plussat: Fantastic breakfast. We had our evening meal at the hotel which was also superb

Miinukset: No problems whatsoever

Plussat: The place it’s self was pretty and the staff were very nice

Miinukset: The price to stay for the night was extortionate and the location wasn’t the best in a housing a state which was not shown on the pictures

Plussat: Lovely location

Plussat: Convenient for what I was doing.

Miinukset: Hope I have plenty of room for this. I stopped at the Old Mill in March 2018, and wrote a quite scathing review at the time. In it I voiced my opinion regarding the pathetic WiFi facility, the grubby, outdated bathroom, the hideously small television set, and poor lighting in the room and finally, the awful service in the restaurant/bar. Linda Johnson wrote back to me at the time, apologising for each of the issues I had stated, citing further training being necessary for the staff in the restaurant/bar area and going on to say that the WiFi was in the process of being sorted, and that the rooms were going to be refurbished, part of which would be the updating of the bathroom and installation of better TV sets. So, let’s address these issues one by one; 1. The WiFi. My business takes me worldwide, and as a result I have stopped in hotels in places that you probably wouldn’t visit for anything other than business. However, with the technology of today, 99.9% recurring of these places have a WiFi facility which you get immediate access to, without messing about setting up individual passwords, etc. The “improved” WiFi facility at the Old Mill basically consisted of Michele on reception giving me a grubby piece of paper containing instructions which would more apply to somebody who had never used WiFi in their life. However, already having iCloud, I didn’t need to faff about with this set up, In my room the facility was about as fast as it was anywhere in the old dial up days. However, as per usual in the restaurant area, it didn’t work at all. Some upgrade then! 2. The grubby outdated bathroom ... was STILL a grubby, outdated bathroom. Seriously, I lived in Coventry at the time of the Old Mill being converted from just a pub into a hotel, restaurant and bar in the 1980’s. As we used the pub at the time, we were invited along to the launch event. Aside from the shower itself having been updated the rest of the bathroom is in a time warp!

Plussat: Great breakfast....

Plussat: N/A

Miinukset: Lots of dead insects on bathroom floor, dirty

Plussat: The property is very nice but slightly expensive. The location is also not very good however the hotel was very clean and comfortable. The staff were very friendly and helpful. The costs are not very reasonable.

Miinukset: It was very costly. It was not a very good location. The hotel was clean and the staff were very supportive however the phone was not answered on time.

Plussat: Location was excellent

Miinukset: No fridge in room Some black hairs in bath and washbasin

Plussat: A spotless room and a comfy bed and a smile from reception to welcome us in

Miinukset: Breakfast was a little disappointing as the scrambled egg look like it had been prepared well before breakfast time

Plussat: Kuntosali ja spa

Miinukset: Huoneessa todella huono ilmanvaihto ja huone oli aamuisin todella kostea. Äänet kuuluivat liian helposti seinien läpi ja huone oli ahdas.

Plussat: The breakfast buffet was excellent.

Miinukset: The location of the Holiday Inn was a long way out of the City centre.

Plussat: Air con in room. Quiet, staff all very friendly and helpful

Miinukset: Disabled room didn't have masses of room to get a wheelchair around. Air con timed out so woke up too hot

Plussat: the Best thing about our stay was the breakfast, plenty of choice enjoyed the freshly made pancakes.

Miinukset: We was unable to sleep due to the amount of noise from other guests who were screaming and shouting and running up and down the corridors, was like being in student accommodation and not ideal. Cleaners were also banging around and causing a lot of disruption very early in the morning.

Plussat: Went for mine and my mum's birthday.... we were given a couple of birthday drinks. So great. Top recommendation: the mushroom starter on the menu was everything.

Plussat: Breakfast was excellent Everything was spotless All the Staff were great

Plussat: The views from the room and location.

Miinukset: Not enough vegetarian options.

Plussat: We had a lovely meal at the restaurant

Miinukset: When we got in the room the bath towels were all over the floor shower products were all over the shower floor an the milk had not been replaced

Plussat: Like the location and surrounding

Plussat: Easy access to the NEC. Free parking and wifi.

Miinukset: As an old lady, I found taking my suitcase up and down stairs a challenge. I didn't ask for help though. If I had, I am sure someone would have helped me.

Plussat: Food good staff lovely

Miinukset: Draft coming through window in the ceiling

Plussat: Good value for money. Staff lovely. Dinner good and breakfast ok.

Plussat: Very comfy x gr8 nights sleep xx

Miinukset: No aircon in rooms

Plussat: Lovely beer garden. Friendly staff and good quality food in the restaurant. Book direct and get breakfast included from cereal and fruit to full English great value for money

Plussat: Lovely big shower, crisp white bedding. Comfy beds. Lovely pub, restaurant and garden. A hidden gem.

Plussat: The rooms were nice, modern and clean. It was in the middle of the heatwave and there was a modern fan that was very helpful.

Miinukset: Breakfast wasn't great. It was not very expensive but also did not have many options. Especially for my partner, who is coeliac - only think the could have were sausages and plain toast. I don't think I would have paid for breakfast if I knew those were the only gluten free options.

Plussat: Huoneessa hyvä sänky ja iso taulu-tv. Brittiaamiainen hintaan (7,5 puntaa) nähden ok. Bussipysäkit lähellä.

Miinukset: Jostain kumman syystä pyyhkeitä tuotiin joka aamu vain yhdelle hengelle (kahden hengen majoituksessa)?

Plussat: Great breakfast Only £7.50 for anything including full English. the modern shower in the room was brilliant as well as the clean comfy beds. Would definitely return.

Plussat: Bed was comfy and staff were friendly.

Miinukset: Nothing

Plussat: The hotel had loads going on.

Miinukset: the room was noisy from an event sat night and it was under the smoking area, so if the window was left open you chocked but closed you boiled.

Plussat: Easy to get to Easy to use Good location

Miinukset: Bathroom door had sticky grime down it Noisy function that kept me awake. Would not have booked if I had been told there was a noisy function right below my room. Phoned down to complain and was hung up on when transferred to reception. Had to get dressed and walk down to complain. Be up front with guests!

Plussat: The shower was amazing! Bed super comfy.

Miinukset: Was overcharged for breakfast but problem was dealt with swiftly and efficiently.

Plussat: Ultra modern facilities and cozy rooms

Miinukset: Nite club noise

Plussat: Modern, comfortable, clean room, tv entertainment

Plussat: Stuff was helpful - restaurant and food was good.

Miinukset: Room was so hot - fan was making too much noise even bed was comfortable , i could not sleep well. There is no cheese in breakfast !

Plussat: Staff are so friendly and helpful, Starbucks onsite , rooms are clean and comfortable

Plussat: The bed was comfy. The staff were friendly. The breakfast was good. Love the decor.

Miinukset: The room had areas that obviously hadn't been cleaned for some time, for example- tops of skirting boards had thick dust. Cobwebs on ceiling . The TV sound sounded distorted.The window, in and out and the window sill was filthy and we looked straight onto a brick wall.

Plussat: Rooms were a good size and very comfortable. It was baking hot when I stayed and they’d left a big fan in the room. Staff were all very friendly and the food in the bar was good, well priced. Nice canal side walk to a couple of pubs down the road.

Miinukset: The room was mega hot, but that was no fault of the hotel

Plussat: Room size and bed size were fab however, the bed was a touch too hard for my liking

Miinukset: The smell coming from the sink/shower. This left a nasty smell in the room

Plussat: Staff were brilliant!

Miinukset: N/A

Plussat: Everyone was friendly and excelled in helpfulness, I could not praise the week day staff enough, also the young barman on Friday late afternoon does a superb fresh line and soda, and the male reception guy were of particular highest merit to the hotel.

Miinukset: Room service breakfast on Friday morning was not very good and was very stingy on butter for the toast, not good value for money. Sunday morning, I rang room service for toast and pastries which were in the all day menu and was told it was not available, this was 7.45am. After much uming and arhing, he said it would be delivered but not till 8am.... It was now 7.58am One of his reasons was I should of ordered breakfast the night before but I pointed out the breakfast card was not left in the room since the first day. This turned out to be the Sunday guy on reception, I don't think he wanted to work that shift.

Plussat: Nice hotel overall with good rooms. Good breakfast with wide choice.

Miinukset: Dinner wasn't as good as it should have been. Served over cook veg, this was taken off the bill when I notified the staff. However, I would have preferred a nice meal. Many of the rooms are in an detached annex, like mine, which means you have a 50mt walk outside to get to the main hotel for breakfast or dinner, not great if it's raining hard.

Plussat: I was playing poker at the Rioch stadium and the hotel was in a great location. The hotel staff were amazing and they looked after us very well.

Miinukset: I’ve got nothing bad to say about it and I’m a hotel diva!

Plussat: A very convenient location just off the M6 if you're en route to somewhere in the Midlands or North.

Plussat: It’s was welcoming and quiet which was ideal for us with lovely walks round the grounds

Plussat: Proper country house with matching staff, fantastic gardens

Miinukset: Little on the expensive side specially adding meals and drink, don't have breakfast as they where simply asking to much money for a cooked breakfast

Plussat: Everything was fine

Miinukset: The breakfast was too expensive so we decided not to have it

Plussat: Staff, especially at breakfast, were very helpful. The staff also responded very efficiently to a couple of requests I made when make the booking. The restaurant & bar area was the best part about the hotel, very modern and well designed. Sadly let down by the rest of the hotel though, which was very tired and in need of an urgent makeover.

Miinukset: The bedroom was in need of an urgent makeover. It was very outdated and the view from the window was non existent. It was dark in the room even in the height of summer. The room was an accessible one as I'm in a wheelchair. Problem was it was barely accessible, with the bathroom door unable to open fully as it hit one of the beds. The bathroom was also very basic, almost hospital like in decor. Why the only options for accessible rooms were with twin beds is anyones guess. What's wrong with a double or better? Frankly the rooms in a Premier Grim are arguably better and at a lower price too.

Plussat: Great location for the train station with shops and amenities nearby. Very friendly staff and breakfast was excellent. Would certainly recommend for anyone needing a hotel in this area.

Plussat: The room's view. Cleanliness and good central location

Miinukset: The room was a little too warm and we could not turn the AC up much further

Plussat: Staff polite, hotel very clean and rooms nice with everything one would need, including an iron and ironing board.

Miinukset: There is nothing not to like. If I had one slight criticism, the higher the floor, in this recent good weather, the room we had on floor 11was unbelievably hot. Although there was air con, it wasn't sufficient and a small fan had also been added in the room. Breakfast a little limited.

Plussat: Perushotelli. Kauppa ja mukava pubi lähistöllä. Keskustaan ok kävelymatka.

Miinukset: Kulku hotellille juna-asemalta tietyömaan poikki, olisi voinut olla parempiakin vaihtoehtoja kyltteineen.

Miinukset: Additional charges applied for sofa bed bedding even though room had been booked for four people. Rude reception call to query this. We will not be staying here again!

Plussat: Great location and price

Plussat: Very nice, large hotel in a good location with excellent facilities and comfortable rooms.

Plussat: Room was plain but spacious.

Miinukset: There isn't much around the hotel.

Plussat: Location. Near market and restaurants and a 10 min walk to city center

Miinukset: No fridge in room.

Plussat: Very friendly staff nice atmosphere

Miinukset: Nothing

Plussat: Comfy beds and friendly staff, nice bathroom

Miinukset: Nothing

Plussat: Staff were brilliant especially reception team. An amazing Jamaican lady who was fantastic when we arrived and our booking wasn’t on your system. A potentially very upsetting and embarrassing situation was turned into a highlight of the trip by this lady. A real asset!

Miinukset: Staff in restaurant in jeans- just didn’t look right! Obviously this is just my opinion. Pool changing facilities cold, dirty, no hairdryer, locker didn’t use new pound coins so I couldn’t use it.

Plussat: Friendliness of check in staff. Cookie.

Miinukset: Staff rang our room at 6.30am by mistake and woke me up. Pool area very small.

Plussat: Perfect

Miinukset: Perfect

Plussat: Staff friendly and helpful.

Miinukset: Paying for parking

Plussat: Reception staff very nice.

Miinukset: Bar staff could not understand, maintenance staff inefficient (they could not fix my air-conditioning blower in my room), so did not stay 2nd night as I was to hot, can not pay cash by bar for a simple packet of crisps after 11pm, really? That is ridiculous.

Plussat: Very clean comfortable and fab cookies

Miinukset: Pool was too small

Plussat: good - facilities - staff - room - value for money - nice enough room, clean.

Miinukset: found somebody's elses luggage in the room however reception were very kind and apologetic and took it right away. Bathroom shower was very hard to contain in the tub with water flowing out of the tub drenching the whole bathroom. during our stay a pool tournament was being held in the conference rooms and meant it got rowdy, boozy and noisy.

Plussat: Received great welcome on arrival. Good level of attention to detail. Received exceptional bar service from Shaquille. Polite, friendly and good check back service! Nice pool and leisure area - friendly team at the reception.

Miinukset: My room (level 2) was not a refurbished room and my matress was sometime uncomfortable to sleep on with a bad back. The shower was also somwtimes a challenge to operate. My iron was a nightmare (as a business traveller it's vital) and I've resigned myself to bringing my own.

Plussat: The bed and bathroom were both very good. Tea and coffee making facilities also very good. N

Miinukset: Nothing

Plussat: Clean. Did the job.

Miinukset: One meal in restaurant. 8:45pm. Staff polite and friendly, but clearly trying to clear for breakfast. Food arrived about as fast as it took to walk to kitchen and back to table. Salad - but was it already prepared? Plate was whisked away before I had finished chewing my last mouthful. All a bit rushed. Did not eat breakfast at hotel £15 price is ridiculous, you need a cheaper option.

Plussat: Staff at reception extremely helpful

Miinukset: First room I was allocated had a strong smell of smoke, the receptionist checked and agreed and moved me into a much cleaner and fresher smelling room. The first room had been prepared for guests so not sure how housekeeping staff didn’t notice.

Plussat: Staff are very welcoming and friendly location is excellent

Miinukset: Bed was a little hard.

Plussat: Reception staff was polite and helpful

Miinukset: Better description of the hotel location

Plussat: Easy check in, clean and comfortable room, decent bathroom and shower. Good value for money. A great hotel for a motorway pit stop!

Miinukset: All good!

Plussat: Great location

Plussat: Great wee place. Rooms clean and comfy beds. Staff are great especially Boushra who always has a smile on her face :)

Plussat: Family rooms for 4 people which is not always easy to find. Being in the service station which made very easy our out of hours meals.

Miinukset: We were 4 (me and my 3 kids). Double bed was really good but sofa bed very uncomfortable for the two kids. This kind of bed should be improved.

Plussat: The breakfast was from a service station which they don’t tell you

Miinukset: The breakfast

Plussat: Good location, clean comfortable rooms

Miinukset: The sofa beds were poor quality

Plussat: Once we found the hotel (no thanks to Google maps) it was very pleasant with everything we needed for an overnight stay.

Miinukset: No fan in the room and the beds were a bit firm for me

Plussat: Beautiful building set in lovely grounds next to a 9 hole golf course. Both the Continental and cooked breakfasts were good, plenty of choice. Room was clean and tidy.

Miinukset: On first night my starter was excellent but sent main course back because lamb was inedible. The second night there was a wedding reception under my window. Music (loud) played until 1pm. However, this time of year it’s inevitable as it’s a wonderful location for the couple.

Plussat: Lovely old hotel. Staff excellent a friendly. Food in the restaurant was pricey but superb. Despite the cost we went back the second evening and had the same meal.

Miinukset: Nothing for us, but they have weddings and party nights in a big marque so there would be a different atmosphere on this nights. No good if you want a quiet time away. Just check their schedule and avoid those nights.

Plussat: Breakfast was ok,location was great.

Miinukset: Only the eggs for breakfast were fresh.

Plussat: breakfast was ok, they could have more options, location was good.

Miinukset: in general there was nothing that we did not like.

Plussat: Elvis tribute night, fantastic entertainment and venue

Miinukset: Seating area outside could have been more available but there was a prom night so understandably busy and the drinks were expensive

Plussat: Room was spacious and comfy. Bathroom shower was very good.

Miinukset: a little noisy at times. Door closers did not work properly so there was a lot of slamming doors.

Plussat: We were attending a wedding ar the hotel and stayed for 2 nights. The wedding was perfect, stunning location, great food, brilliant service. Staff were very welcoming, friendly and helpful. The hotel grounds, spa & pool are lovely.

Miinukset: We were disapppointed with our room, which was located upstairs in the annexe, the room was a bit tired, too dark and very noisy with a generator/extractor type noise keeping us awake at night. We were very late arrivals, so didn’t ask to change rooms, we met friends in the bar and bought a round of drinks (£27 for 4) then went to our room, unpacked and went straight to bed. My wife took the mirror off the wall in the morning to try to get a decent light to put her make-up on for the wedding and there was dirt and graffiti on the wall behind the mirror. The room service breakfast was also a disappointing, we ordered for 2 but only one was delivered, the coffee tasted stale and was stone cold, no salt & pepper or sauces were included, the remaining breakfast was delivered much later in two parts and with no cutlery. I appreciate that the staff may have been busy or under pressure, perhaps it would be better to not offer this service if they can’t deliver.

Plussat: very friendly staff, convenient location, beautiful old building.Breakfast was really nice , good selection of hot and cold food and a nice relaxed atmosphere

Miinukset: It could have been cleaner, there was a dirty wine glass in our room when we got there. The toilet needed a good scrub, it was very stained and there were long dark hairs in the bath.

Plussat: The bathroom was lovely as were the toiletries

Miinukset: Staff were not helpful or friendly. It took 3 hrs to get a fan for our room and we requested a wake up call and it didn't happen and we missed our video conference call.

Plussat: Lovely location with plenty of greenery. Good clean spacious room. The young lad in the leisure center was very helpful by suggesting good places to eat nearby.

Miinukset: The swimming area was unclean, the showers were too small. The cooked breakfast was made to order, unfortunately these were served as rations rather than appropriate portions (we didn't complain - as the staff seemed under pressure to annoyed to serve anyone). The gym area was far too small.

Plussat: Room was clean , staff friendly.

Miinukset: Cooked breakfast was terrible, had to pay extra for car park

Plussat: Very comfortable room. Very clean. Staff were lovely.

Miinukset: I didn't have an iron and ironing board in my room, which was annoying as I was on a business trip

Plussat: Location was ideal

Miinukset: Nothing not to like. Cheapish but cheerful - you get what you pay for.

Miinukset: Haju huoneessa

Plussat: Close to city centre and parking on site

Miinukset: Very small rooms and very basic

Plussat: Staff friendly and polite. Room clean. No hassles.

Miinukset: First room smelt badly of smoke. However, staff moved us politely and straight away. We were then very comfortable.

Plussat: Siisti, mukava ja toimiva pikku hotelli. Ei mitn ylimääräistä tarjolla, mutta hiljainen huone jossa hyvä sänky, tv, pimennysverhot. Aamiainen aika pieni mutta silti monipuolinen ja raikas. Kahtena aamuna vain kylmää vettä, mutta korjattiin suht nopeasti.

Miinukset: Vain kylmää vettä kahtena aamuna (tuskin yleinen ongelma)

Plussat: Can’t say anything bad.

Plussat: Clean comfortable obliging staff.

Miinukset: the location was very difficult to find even with google maps. The signage to find the place was very poor.

Plussat: Breakfast ok facilities ok had to change room due to leak in bathroom, sink smelt and actual room could do with a waste bin,

Plussat: Excellent breakfast with loads of choice. The room was basic but had all we needed and was very well designed

Plussat: Good food. Comfortable room. Friendly efficient staff. Good location.

Miinukset: Choice of bread at breakfast. Everything else was fine.

Plussat: Spacious family room . Comfortable beds . Leisure facilities were really good . Staff were very helpfull and friendly

Miinukset: Everything was really good . No complaints

Plussat: Room was very clean and tidy. Bar area was very nice and modern.

Plussat: Fabulous stay, comfortable bed,, nice room with view of the golf course and a large bathroom. The staff were all very pleasant and helpful. The breakfast was nice with a good choice. Will definitely return.

Plussat: Balcony area was nice

Miinukset: No clean cups on 2nd day! Room not tidied.

Plussat: The hotel has a nice spa pool and the restaurant exceeded expectations. Breakfast was a buffet style but with plenty of choice. Staff were welcoming and recognised the issue we had with the room we were first allocated. Plenty of parking.

Miinukset: The standard double room upon allocation we refused due to it being in a very dark area of the carpark which would mean having to have lights on and curtains closed. The room also smelt of smoke and damp. The staff were very good and moved us to another much nicer room.

Plussat: The staff were excellent.

Miinukset: The bedroom was TOO warm, although there was a fan in the room, Sloping ceiling was not appealing.

Plussat: Conveniently situated on the A45, 12 minutes from the NEC, but in beautiful green surroundings of a golf course. Excellent food and exceptionally friendly and helpful staff. Beautiful pool.

Miinukset: The Gym was well equipped but a bit grubby.

Plussat: The breakfast was splendid, there was a very good variety the staff were very helpful and polite.,also a splendid view.

Plussat: Lovely sized room, gorgeous views over the golf course. Staff very friendly upon arrival and attentive within the restaurants and bar. Bed and pillows were very comfy.

Miinukset: Lack of air con made it uncomfortable during the night to sleep. Open windows worked until early morning when planes flew over.

Plussat: Clean, comfortable bed. Good shower.

Miinukset: No mirror near a wall socket so couldn’t style my hair.

Plussat: The pool area is gorgeous. Big windows overlooking the greenery. The pool was also pleasently heated. fab!

Plussat: Location

Miinukset: Toilet dirty. No hair dryer until asked for. Asked to pay £5 parking for our stay (was refunded when complained). Cups not cleaned, bins not emptied when bed made. Small towels. Had to ask for barrier to be raised every time we left hotel.

Plussat: Was easy to get to 2 minutes from the motorway

Miinukset: The cleaners came Into my room between 8/9 both mornings just letting themselves in but you have the room till 12 so don’t understand that one and both times I was asleep I complained the 1st time and it still happened the next day

Plussat: Fridge in room and aircon

Plussat: Very good facilities for a young family

Miinukset: Nothing

Plussat: The bed...breakfast

Miinukset: All the doors on the bedrooms bang shut and kept waking me up all night on saturday..keep having to find someone to get out of car park..bed comfy....no drinking water in room

Plussat: Breakfast and location was good, very close to the Ricoh Arena

Miinukset: The hallways could have been kept cleaner and in need a paint job and new carpets, lift is also quite a nervous experience also needs updating

Plussat: The excellent bar man / restaurateur. He was the kindest and friendliest man we have encountered in a hotel. The domestic staff were kind and friendly as well as accommodating. The garden area was good. Food was good. Free apples was a nice touch. Location great for M69 and M6 traffic.

Miinukset: Needed more than one large towel for a family room. Some reception staff were aloof, moody, or ignorant. Not the friendliest of hotel reception staff.

Plussat: Good location, nice room, free WiFi.

Miinukset: Car park fee

Plussat: Breakfast was very good. Very convenient location with excellent access to the motorway network. Clean rooms, good parking and helpful reception staff.

Miinukset: The main restaurant, menu overpriced and not good quality of food. House wine £8.50 per glass. Service was good.

Plussat: Spa was good

Plussat: Staff were brilliant and friendly Room was spotlessly clean, large and the beds were very comfy.

Miinukset: Only downside was the fire alarm going off early morning and the noise from upstairs.

Plussat: Staff friend, spa excellent

Miinukset: No fridge in room

Plussat: The renovations are ongoing, nice to see the difference daily. New chairs, bar furniture etc will be very nice.

Miinukset: There is no safe in the rooms. Some days, there were no biscuit snacks with the tea/coffee. Minor complaints

Plussat: Very accommodating when travelling with a dog

Miinukset: There wasn’t anything we didn’t like

Plussat: Welcoming staff,lovely room & the breakfast was great. Would definitely be recommending to family & friends & would consider staying there again.

Plussat: Fabulous staff great idyllic surroundings.

Plussat: The wedding was a dream and the Breakfast sevice was brilliant. Love the relaxed atmosphere.

Plussat: The location and the quietness

Miinukset: The heat in the rooms with no a great deal of movement in the windows. Yes it was a warm weekend but was uncomfortable at night trying to sleep with no air

Plussat: Beds were comfortable

Miinukset: Open shower. There should be bath tub with shower

Plussat: The location, the room was comfortable and clean with a good powerful shower. The staff were super very friendly and helpful

Miinukset: The stairs but a member of staff helped with my case.

Plussat: Very comfy bed .very hot water

Miinukset: There was some confusion with my booking and a member of staff implied i was lying when i said i had called and changed one of the rooms to a twin. The room we had although was comfortable smelt very damp and sweaty.they did immediately change the room

Plussat: Room was a decent size Bed was comfy

Miinukset: Would have been better if their was a mini fridge in the room to keep drinks cold that we brought Would have been better if the bed was a little bigger as seemed a very small double Shower was either red hot or freezing cold couldn’t seem to get it to the right temperature

Plussat: A pleasant stay. Comfortable room. Staff very pleasant and keen to help.

Miinukset: We didn't like the wet room. After taking a shower the water soaked other areas of the bathroom. Ie. Around sink and toilet. Don't think residents should have to pay for parking.

Plussat: I liked how spacious the room was & the cleanliness of the hotel.

Miinukset: The £5 parking charge

Plussat: The bed was very comfortable.

Miinukset: There was only 1 water glass and bottled water provided even though the booking was for 2 people. And this was watermarked, not clean enough to use. The bed was very comfortable but the pillows were awful. There were lots of cobwebs on the ceiling. As with most hotels it's the attention to detail that always falls short.

Plussat: Peace and quiet. Very clean room and comfortable bed

Plussat: Location good. Great customer service as always. Nice breakfast.

Plussat: Comfortable and clean

Miinukset: The breakfast was terrible. And £2.65 for half a cup of coffee.

Plussat: Friendly staff.. very helpful ..great location and lovely little pub with nice food.. we will definitely be back.

Miinukset: There is nothing i did not like sbout the cocked hat

Miinukset: Room was small and only one towel for two people!

Plussat: Clean & comfortable, the continental breakfast was good. Pub next door very handy.

Miinukset: Long walk upstairs with suitcases.

Plussat: Woman on reception was friendly and helpful.It was quiet, despite being on the main road.Cheap. Could be cheaper.

Miinukset: This is not the romantic country hotel it looks in the pictures. Situated between the ring road and B&Q and under a pylon, the location could be better.The whole hotel needs an update. The paint is chipped everywhere.

Plussat: Cheap with good location

Miinukset: Shower didn’t work but was moved without any fuss, pub staff very helpful especially Jess and Amy

Plussat: Staff extremely friendly and helpful

Miinukset: We should have been informed that they were in the process of being refurbished, we had to be given another room key just to use the shower as the shower in our room didn’t work and the sink was blocked, for the evening meal was given the wrong meals, and as I walk with a cane was given an upstairs room but was kindly swapped with another guest and the paperwork corrected

Plussat: All was ok regarding the property

Miinukset: There was no shower gel in the room and only 1 towel

Miinukset: Awful service for our meal. Table booked for 6.30, at 9 when the meal had not yet been delivered we cancelled as too late for us to eat. Do not expect to wait 2hoira 30minutes for food. Terrible experience.

Plussat: Location

Miinukset: Room wasn't ready on arrival. Member of staff was ill which is understandable. Went back to do room two hours later. Room was still not ready. Had to ask for it to be cleaned and bed changed We were leaving for a concert at 5pm, 4.40 room was cleaned. Couldn't shower or use the room. Had to change in our friends room opposite.

Miinukset: Lämmitys osittain päällä hotellissa, huom Kesällä

Plussat: .

Miinukset: stayed here as i had meetings in Coventry, wanted to use this as a base for my clients to meet. The first guest i had was rudely interrogated as they arrived, so i found local cafe to meet the rest of my delegates.

Plussat: Close to City Centre and staff were polite and helpful

Miinukset: Breakfast menu poor- have to pay extra for egg etc

Plussat: The staff were really welcoming

Miinukset: Not applicable

Plussat: The location is really convenient, close to the city centre. Rooms and batthrooms are quite specious. Staff is definitelly nice and friendly.

Miinukset: Rooms and their equipment are rather worn-out, they would definitely benefit from renovation. Additionally, the hotel is not eco-friendly, even eating breakfast meant a large pile of plastic at our table ;(

Plussat: The Indian restaurant

Miinukset: The window would close (the latch was broken). That should be fixed as the traffic outside was loud,

Plussat: The bed was extra large and very comfortable the sheets and laundry was pristine. The staff couldn’t have done more from breakfast to the bar and restaurant. The food was excellent. I asked about directions and the lady remembered the next day to ask how I got on.

Miinukset: This isn’t a criticism but I would have liked to be able to buy water or be able to fill my water bottle which we could do during breakfast which unfortunately wasn’t available other times. The weather was exceedingly hot during our stay. But like I said NOT A CRITICISM

Plussat: 5 min uber to station.

Miinukset: We had two rooms. The one at the back was cool and quiet. The one at the front was very warm. Slept with window open and fan on. Restaurant food was just ok. One chickpea veggie option v.hot with no note about heat on menu. Masala sauce v.sweet. But otherwise fine. Breakfast hit the spot with cereals, toast, coffee, pastries and fruit. Would stay again but eat out in evening.

Plussat: Staff are friendly

Miinukset: Cleanliness is poor and not value for money

Plussat: Location is perfect, easy to get to from motorway

Miinukset: Rooms were warm during to heatwave, but they did provide a fan.

Plussat: Quiet and cheap

Miinukset: Finding the place is difficult as the sat nav takes you to a dead end

Plussat: Fair for price

Miinukset: Toilet wouldn’t flush. Shower head holder broken

Plussat: The hotel was nice and comfortable. The breakfast was very good, standard fare but a good selection.

Miinukset: The Hotel was difficult to find, some of it could do with a lick of paint in places.

Plussat: Ground floor room, easy for acces for person with health problems like me

Miinukset: You could smell dump in the room

Plussat: Yes very comfortable to sleep in also a very quiet room

Miinukset: They didn't have a roll in shower there was a step updo I could not get in there as I am a wheelchair user

Miinukset: Absolute disgrace this time. Next door guests were walking the balcony loud and arguing. There was criminal activity in the car park. Felt very uneasy and slept for about two hours. There were also cars and females coming in and out of hotel block all evening

Plussat: I DIDNT HAVE BREAKFAST BUT THE MEAL THE NIGHT BEFORE WAS DELICIOUS AS WAS THE WINE. EXCELLENT VALUE FOR MONEY.

Miinukset: THE HOTEL WAS DIFFICULT TO FIND AND THE ROOM HAD QUITE A LOT OF TRAFFIC NOISE.

Plussat: The locality

Miinukset: Some of the food was only lukewarm

Miinukset: The breakfast is way overpriced for the variety offered. The mattress was solid.