Coventry hotellia

Plussat: Good service and location

Miinukset: Furniture are very old

Plussat: Different to the average hotel, which might be the understatement of the decade. So close to Coventry centre, yet feels like it's deep in the countryside. Absolutely oozing character and history. A photo delight. Sumptuous breakfast. An air of calm about the place. Great. Wonderful. An all-too-brief escape back in time. Can't wait to go back...

Miinukset: Whilst breakfast was mostly lovely, the scrambled egg wasn't good. Otherwise, nothing else. It was raining outside. I didn't win the lottery. Etc.

Plussat: The room. The menu. The facility. The staff. Fantastic . Fantastic. Loved everything. Fantastic value for money. Great views from the room. This was the best place that we stayed in on our 6 week UK holiday. They even arranged a private dinning area for a dinner party we had because they understood there was a special needs child attending that evening. Nothing was to problem . They even took some family photos of us at their suggestion. Absolutely fantastic.

Miinukset: Nothing. Love it all.

Plussat: Surrounding view

Miinukset: Bad ventilation Dirty floor and unstable while we walk (crazy noise) Unfriendly staff

Plussat: Staff are brilliant, lovely, kind, polite, attentive, customer service that is missing in many places now. The view from room was awesome, size of room and bed really good too. Afternoon tea is the best, and breakfast okay, missing black pudding!!

Miinukset: Had a feature room upgrade, with heart flower petals which cost extra. Petals we're tacky, old fabric and plastic petals. Room was tired, random curtain valance which was all uneven and looked thrown up, worn chairs and settees, taps old and didn't work properly. Room was very cold, reception turned the heating up in the evening but in the night was freezing, I needed to get up in the night but it was too cold to get out of bed! Two pairs of slippers presuming one of us had diddy feet! We don't! House keeping knocked on door in morning before we were up. We only stayed one night, surely could have waited for us to check out

Plussat: Impressive building in beautiful grounds.

Miinukset: Inefficient room heating.

Plussat: Breakfast fabulous.

Miinukset: Car broken into in car park. Paying for car parking,don’t agree with. Checkout too early especially with disabled parents. Breakfast finished a little too early too.

Plussat: Beautiful building in a lovely setting.

Miinukset: We checked in at a very busy time, there was a long queue and minimal staff on the desk who were struggling to cope with demand. Unfortunately this led to a long delay and very little time to prepare for the event. My suggestion would be to put more staff/knowledgeable staff on the front desk to cope with increased demand during events.

Plussat: Location, staff, cleanliness all very good. Comfortable too.

Miinukset: Poor shower and charging £5 for 2x330ml bottles of water in the room seems very petty and overpriced for a “Hilton”. They should include the water or not leave it in the room in my opinion.

Plussat: Good customer service

Miinukset: Charge for water in the room

Plussat: Martine on Reception, a credit to your hotel and business, friendly, professional and really really welcoming

Miinukset: Nothing, great value every time

Plussat: Staff at reception were absolutely lovely - helpful and informative. Big fan of the cookie warmer! Great security. Lovely, clean room and great amenities.

Miinukset: Needs to be made clear that parking is £8 as that may have altered our decision to stay. We were quite disappointed that after paying for a room parking was not included. Reception area and area by bar smelled strongly of smoke.

Plussat: Breakfast options were vast. Bedroom size was really good. Cleanliness of the room was great.

Miinukset: In bedroom description it states soundproofing, not the case. Person in the room above us was exceptionally noisy from 1am-3am. Have emailed the hotel but not had a response as yet. Also, I was lead to believe this was a queen room (it’s implied as a queen bed/large double bed). Thought this would be a nice perk of the stay but it wasn’t any bigger than our standard king size bed at home.

Plussat: Clean, very modern , had all the facilities you need

Miinukset: Unfortunately the air conditioning didn’t work and whilst we were offered a fan the room was very stuffy and hot

Plussat: The location is good and close to local amenity but few min drive to the city centre.

Miinukset: I can't find anything that I did not like.

Plussat: It was very comfortable

Miinukset: Nothing

Plussat: Location was perfect. Large clean comfortable room, good restaurant, pleasant well trained staff.

Miinukset: Nothing to dislike.

Plussat: Moved to room 10 next day which ground floor and opposite end of corridor and very quiet.

Miinukset: Had booked an executive room and was given room 11. very large room but is on 1st floor immediately next to the smoking and outdoor seating area - unfortunately the sound proofing is non existent and the windows fit poorly and do not seal shut.

Plussat: Location was great. Restaurant was fab. Food amazing. Service brilliant. Hotel lovely. Large rooms.

Miinukset: Shower curtain . Shower screen needed

Plussat: Nice homely place wit good food and drink

Miinukset: Nothing

Plussat: Nice big rooms Comfy bed Friendly staff

Miinukset: Dated bathroom Average breakfast

Plussat: Staff very friendly & helpful

Miinukset: Cooked breakfast wasnt as nice as first time we stayed.

Plussat: The Breakfast And Location.

Miinukset: Bed was too small very uncomfatable,heating wastn working

Plussat: So clean with lovely helpful staff.

Plussat: Very pleasant stay during a work trip. Very clean and comfortable room and bathroom. The breakfast has got a wide range of food and good quality, and the bar has got a great atmosphere and good drinks. It's got a swimming pool and a small fitness room that makes your evenings more entertaining.

Miinukset: Even though the location is quite good to drive everywhere, you definitely need a car if you want to go out for a dinner. It's got a grocery store, a movie theatre and some fast food restaurants in a walking distance, which may be enough for a short stay.

Plussat: Very helpful staff, swimming pool and steam room. Quite nice breakfast, and restaurant is decent as well.

Plussat: The staff at reception were very warm and welcoming, asking if I needed anything else for my stay. The facilities are fantastic, the pool, jacuzzi, steam room and sauna available to use free of charge until 9pm! Room was very clean, bathroom also very clean. Room came with tea/coffee, fantastic tv with many channels for Free, free wifi and also the use of an iron, ironing board; and hairdryer! Absolutely fantastic stay! I would definitely come back and stay again.

Plussat: Kuntosali ja spa

Miinukset: Huoneessa todella huono ilmanvaihto ja huone oli aamuisin todella kostea. Äänet kuuluivat liian helposti seinien läpi ja huone oli ahdas.

Plussat: I am happy with 2 rooms connected. It is very important for my family. Most convenience the rooms located at ground floor and there was no need to use lift and very easy handling all my luggages. Friendly staff and front office, fast check-in and out. Very clean room, bathroom, good wifi, comfy bed and free parking in this hotel.

Miinukset: Nothing.

Plussat: Good quality breakfast, individually made and served.

Plussat: love the hotel, great staff, great food, great value if you book early

Miinukset: nothing

Plussat: Sijainti sopi tähän tarkoitukseen

Miinukset: Huoneet kylmiä - osa lämmittimistä rikki

Plussat: Nice and comfortable room, lounge was nice if you don’t want to eat in the restaurant.

Miinukset: Food a bit expensive

Plussat: Pleasant and welcoming staff. Rooms clean and a good size. Great location for meetings in Solihull and good access to M6 and M42 and plenty of car parking spaces

Miinukset: Bed was a bit uncomfortable and I could hear noise from other rooms above. A hairdryer in the room would be welcome. Also signage on the road as struggled to find in the dark and drove past it

Plussat: Nice cosy room. Comfortable bed. Very quiet and had a good nights sleep.

Plussat: Everything was good, as expected.

Miinukset: Nothing

Plussat: Staff friendly and helpful Venue lovely for party and buffet food lovely

Miinukset: Problem with card key had to go downstairs to sort it 3 times Room slightly shabby for price paid

Plussat: Well located close to NEC and Airport etc. Ground floor rooms are a great help.

Miinukset: Bed could of been more comfortable

Plussat: Good service

Miinukset: Nothing

Plussat: Super clean, and super spacious.

Miinukset: No dislikes.

Plussat: Good sized room, clean smelling bedding, nice food and a warm welcome.

Plussat: Accommodation is very good with all facilities and of good standard at a good price Staff are excellent Food is excellent had a very pleasant New year's Eve will definitely return and recommend to others

Miinukset: The shower fixture in Room 4 needs immediate attention it cannot be used successfully the bracket holding the shower head is broken and water sprays everything and everywhere

Plussat: Modern, clean, well kept rooms. Check in was efficient and easy as there are self service desks with a member of staff if you need assistance so it makes the process nice & quick. The facilities were great, food was delicious, I met a friend and we had a bottle of organic white wine which was very nice. Starbucks is ideal for breakfast although the coffee machine was broken. It couldn’t be helped. It was an ideal location for the secret brow club. We had training there the next day.

Miinukset: Only that the coffee machine in Starbucks and the main restaurant was broken. And the tea bags were stale as they didn’t brew well in the water. But there was a nice selection of fruit drinks instead.

Plussat: breakfast was really nice & had a vast variety to choose from.

Miinukset: nothing everything was maintained and clean to the highest level.

Plussat: it was ok!!

Miinukset: see above, nothing special.

Plussat: Warm food

Plussat: The room was warm, spacious and the bed was super comfortable. The room was clean but we had to ask for towels at the reception. Pool facilities were nice and staff were friendly and helpful.

Miinukset: Breakfast was very disappointing to us as we don’t enjoy full English. The omelette was tasteless and the pastries were stale. Even the little fruit bowl was sour and unappealing.

Plussat: Modern, comfortable, clean room, tv entertainment

Plussat: Tilava huone, hyvä parkkipaikka vieressä, hyvä ravintola.

Plussat: Perushotelli. Kauppa ja mukava pubi lähistöllä. Keskustaan ok kävelymatka.

Miinukset: Kulku hotellille juna-asemalta tietyömaan poikki, olisi voinut olla parempiakin vaihtoehtoja kyltteineen.

Plussat: Room was good staff were happy and friendly. Breakfast was not the best

Miinukset: Breakfast sausages tasted strange scrambled egg was to dry

Plussat: Location

Miinukset: The lifts were in working order but the staff lied to us that they were not working so they could accommodate the display of some company that was promoting its wares

Plussat: Staff, room.

Miinukset: There was a large evening event in hotel and we were kept awake until 2am by this. We wouldn't have visited this weekend had we known this was happening. Also, plates and leftover food from room service, from two rooms opposite, was left in the corridor from 5pm until it was noisily cleared away at around 11.30pm which disturbed us.

Plussat: We’ve stayed there before and found it excellent

Miinukset: Nothing it was all good

Plussat: Staff were brilliant especially reception team. An amazing Jamaican lady who was fantastic when we arrived and our booking wasn’t on your system. A potentially very upsetting and embarrassing situation was turned into a highlight of the trip by this lady. A real asset!

Miinukset: Staff in restaurant in jeans- just didn’t look right! Obviously this is just my opinion. Pool changing facilities cold, dirty, no hairdryer, locker didn’t use new pound coins so I couldn’t use it.

Plussat: Very convenient for all motorways. We visit family and friends at Christmas and base ourselves there as great for them to visit us as well

Plussat: great location

Miinukset: check in could have been slicker........took way too long

Plussat: Really enjoyed the gym & wow facilities

Plussat: Clean comfortable room. Bed especially cosy. Nice to have a coffee machine and breakfast in bed was amazing ☺️

Miinukset: Nothing

Plussat: Clean Pleasant, good room and bathroom. check in and check out staff were very pleasant and helpful.

Miinukset: Very poor service from restaurant, we were ignored for 10 minutes, when we were served, the food quality was poor, one meal we could not eat, chicken very dry and the side vegetables were cold and inedible. We dined at another restaurant the second night as the service here was so poor.

Plussat: Easy access off the A45, easy parking, Quiet rooms, friendly staff.

Miinukset: Price, £119 per room B & B excessive for the facilities. Bedrooms comfy but getting tired, carpets grubby. Decorators were busy & cling film everywhere. Restaurant prices excessive & steaks although tasty were as tough as old boots. Compromise agreed on price but I'd have preferred tender meat.

Miinukset: The hotel furnishings were tired. The hotel is much overdue for a "make-over". The room was meant to be executive. But the room was a standard size. The bed was a standard double not king size. The breakfast was average.

Plussat: Breakfast was very good , wide selection to choose from ample free parking the gym and pool were included in the price

Miinukset: our first stay here, never had any problems

Miinukset: This is the second time I’ve stayed within a year and I’ve had no sleep due to the party events going on and the bass and drums on the music , and when you have a full day of training and travelling home 3 hours this is the last thing you need again !

Plussat: Clean, comfortable, spacious room. Attentive, polite, professional staff.

Miinukset: All good!

Plussat: Staff were amazing. Bed was so comfy I didn't want to get out of it! Breakfast was delicious. Loved the pool/jacuzzi/steam room. Location was perfect - beautiful walks and ease of getting to nearby towns/cities.

Miinukset: My only niggle was the ladies changing room at the spa - tiny and outdated!

Plussat: Lovely hotel, great staff and the pool was lovely and warm. Dinner and breakfast was excellent. The room was a great size for our family and very comfortable beds.

Miinukset: The pool changing room was very small and is desperately in need for refurbishment. The pool surround floor was falling apart and needs some treatment. The pipes did make a lot of noise during the night.

Miinukset: Flakey Wifi - over priced tasteless breakfast - poor customer service at reception - poor cleaning standards found someones toenail clippings in bathroom

Plussat: Room was comfortable facilities were great .breakfast was good .pool and leisure facilities excellent .

Miinukset: Cant fault anything about hotel . Superb location. Nice surroundings and friendly staff.

Plussat: Location Building Cleanliness Staff

Miinukset: No one to serve good outside and was a hot summers night

Plussat: I love the old panelling and big wood supports. The food is excellent. The breakfast is good quality and of generous proportions. The plate could perhaps be a little larger.

Miinukset: The driveway had rather a lot of potholes. Although this did keep the speed down.

Plussat: The tribute show

Miinukset: Poor parking car park needs relaying pot holes and large water puddles

Miinukset: Room became slightly hot during the night and the ac system only seemed to blow out warm air. Could not open the window as too noisy with the wind.

Plussat: Everything was fabulous apart from the fact that the heating did not work and the room was chilly.

Plussat: The croissants was good and tasty.

Plussat: Good location for Coventry centre-although a solo traveler might be put off by the underpasses you need to use to cross the ring road . Friendly staff. Fun room decoration. Liked the functional bathroom. Breakfast basic but fine.

Miinukset: Finding it off the ring road

Miinukset: Haju huoneessa

Plussat: The breakfast was lovely and plentiful and was on until 12pm. Once inside your room you could not hear a thing from outside as the rooms are soundproof. The staff were great and very accommodating. The car park was £5 for the 24 hours and the car was absolutely safe.

Miinukset: Nothing really except the hotel was located on an island and you had to walk under the road to get into town. Was a bit worried about coming back at night but we were absolutely fine.

Plussat: The shower was amazing nice and powerful

Miinukset: The bed wasn’t comfortable the pillows were way too hard and the mattress too thin it was like sleeping on a camp bed.

Plussat: breakfast

Miinukset: hard pillows, room temperature no easy to control

Plussat: Proximity to CU Coventry

Plussat: Siisti, mukava ja toimiva pikku hotelli. Ei mitn ylimääräistä tarjolla, mutta hiljainen huone jossa hyvä sänky, tv, pimennysverhot. Aamiainen aika pieni mutta silti monipuolinen ja raikas. Kahtena aamuna vain kylmää vettä, mutta korjattiin suht nopeasti.

Miinukset: Vain kylmää vettä kahtena aamuna (tuskin yleinen ongelma)

Plussat: Good location for cov centre

Plussat: It staff were excellent

Miinukset: Too far away from anything and a little pricey for the location

Plussat: Location was excellent as we were attending an event at the Ricoh arena. Room was clean and a decent size, nice toiletries and comfy bed. Staff were helpful and ordered cabs to our event.

Plussat: Central location. Good for people watching. Breakfast was amazing. Room was superb, modern, very clean, spacious and welcoming

Miinukset: Reception staff maybe a little friendlier

Plussat: Had rooms at short notice

Plussat: Reasonably priced .

Miinukset: Walkway over to have breakfast , grim !

Plussat: Close to Birmingham and coventry

Plussat: Great property. Clean and friendly staff

Plussat: Great little find. Very clean and quiet at a great price

Miinukset: If being a little fussy the bed were slightly hard that I am used to but slept well anyway.

Plussat: Very nice bed and good tv. Location was good.

Miinukset: Breakfast was very poor. Orange juice very pale and not very good. Wasn’t satisfied with it. Shower in the room I stayed in was hard to get in and out as the roof cut half of the shower I had away.

Plussat: location was good , room was good size and recently upgraded short walk to the bar and restaurant which had good choice of beers/wines and meal for 2 deal was good

Miinukset: they always only provide towels for 1 person even when 2 booked in and when we noticed this at 7am next morning we had no time to ask for extras

Plussat: Very comfortable, very friendly, good food.

Miinukset: Path not direct to the reception, restaurant, from rooms.

Plussat: good location, recently refurbished and very clean

Plussat: Location was convenient for our needs

Miinukset: TV did not work & staff couldn’t fix

Plussat: cheap, polite staff and breakfast was OK

Miinukset: Room very noisy and a little tatty. Dont like wet rooms either

Plussat: great location just off A45 and a couple of miles from city centre, set back so no traffic noise issues. clean value for money room with all essentials - a comfortable nights stay

Miinukset: bed is a little too soft. having to pay for car park is not good customer value. no lift to upper level rooms

Plussat: Staff were perfect cleanliness second to none we always stay here when we come back to Coventry

Miinukset: N/A

Plussat: The staff tried their best

Plussat: The hotel is very well presented. I had a double room which was are very spacious Bed was sooooooooo comfortable

Miinukset: Nothing

Plussat: Upon arrival they did not have any rooms left in the room we booked for. Although we booked for a double room they said they only had twin rooms left even though that’s what we booked so they should not have gave away our room! They then said they would push the beds together for us which resulted in the worst nights sleep ever as we had to keep pushing the beds back together and then upon leaving we come to find out it’s against their policy to push beds together! Yet they did it anyway!!!! The food however was very nice, the room was lovely and clean, the bathroom was spotless, the bar area and the hotel itself is beautiful and the staff are very very friendly and helpful as they answered every little question we had.

Miinukset: They did not give us the room we booked and pushed beds together which resulted in a horrible nights sleep

Miinukset: Checked in two rooms with kid and few suitcases. Both Rooms on 1/f . Asked if there was lift ? Staff expressly replied there was no lift . No one offered to help. On the next day I found a “lift” sign at corridor pointing towards the other section on the building , but could not be bothered to check. Asked staff for recommendations for places to visit for kids at reception on 2 separate occasions . Both simply directed me to pick the leaflet on shelf next to reception and in room without a single recommendation. Staff at restaurant gave no smile or expression that one would expect from hotel . Asked for assistance to arrange help on bedding and duvet , took over 1 hour and 3 calls before attending. Staff generally polite but not helpful. Breakfast is ok and standard. But it is worth noting that they are only 2 staff including one receptionist and one other staff standing near the food stall in the whole restaurant. You have to collect tableware at the tray near the entrance by yourself. It is a self service restaurant.

Plussat: Breakfast & gym

Plussat: The bed was very comfortable, nice and clean

Plussat: The staff during breakfast were helpful and friendly.

Miinukset: The location to David Lloyd leisure facilities

Plussat: the breakfast was good welcome , rooms were clean , peaceful area liked that .

Miinukset: no new year entertainment ! might have pulled a crowed on the eve of new year

Plussat: knowing how to get to the bus, what number to use, where to get off - as Mark told us this when we asked once we found it, it was easy access to other places in the car staff were very helpful - Mark's local knowledge made a big difference

Miinukset: lighting outside rooms was very bright and came in through the ends of the curtains making room quite bright. thought wine was over priced apart from eating in the hotel there was nothing withing walking distance to eat/drink