Europa Gatwick Hotel & Spa

Not great at all!

The wifi in the lobby, it should be in rooms!

Food was bad

...WTF?

...only the kind staff

Everything...except the staff. Old, dusty hotel. HORRIBLE rooms and bathrooms... Stay only if its an emergency and if you just need 1 night to visit someone around that area near the so called "hotel"...or maybe Dracula's Manor.

It was easy to find.It was very close to the motorway and it was very easy t5o get away from

The hotel was quite possibly the worst (decor,service,food,facilities,staff and parking) I have ever experienced-anywhere in the world.

Nothing stands out as being particularly special. The hotel was adequate for what we required, stop over for Gatwick airport.

Very slow service for bar food, which was of poor quality. Shower water was cold/luke warm.

The spaciousness of the hotel and its relative quiet. Room furnishings.

Yes. the bathroom was not clean and had no soap, the passages and stairs needed new carpets and paintwork. There was no TV changer and none was supplied during a two day stay. Staff were reluctant to put meals and drinks on to the hotel bill and asked for cash. The carvery food was second rate by carvery standards. Check in was slow and confused.

We only used the Hotel for a stop-over for a flight from Gatwick. It was very convenient with the transfer bus and this was the reason we booked the Hotel

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