Gran Hotel

Great place to stay in Cuenca and delicious breakfast

Wonderful Staff! Mrs. Lala, the cook, makes wonderful breakfasts and lunches.

Old raggedy towels. Bring your own towels if you're particularly sensitive to your after shower care. Bed bugs are part of the entire experience!

The staff were super friendly and helpful. The location was right in the historic center, near plenty of sites. The breakfast was terrific. Security was tight; they did not just let anybody enter, particularly at night. We felt very safe. They stored my bag for a few days when I went mountain trekking. I had to check out later because my bus was late and they did not charge me extra. They really went out of their way to be helpful. The decor was vibrant and lent itself to sitting and reading in the lobby and restaurant areas.

The water in the shower was really slow to warm up, but it did. The room was cold at night, however the staff was great about providing extra blankets.