Hotel Casa Del Aguila

Warm, friendly, helpful staff. Clean and comfortable rooms. Excellent location, charming décor and a nice complementary breakfast. We did not have a single glitch. I will definitely stay at Casa del Aguila the next time I am in Cuenca.

This is not a complaint. There is no elevator. We did not mind being on the top floor. There weren't that many steps but due to Cuenca's altitude the hike up the steps could make you feel winded at times.

We loved our stay here. The location is great and the hotel is beautiful and very comfortable. A particular highlight for us was the very helpful staff who provided excellent sightseeing advice and even a birthday cake!

Nothing to complain about!

We stayed in a beautiful room, very spacious, traditionally furnished and well equipped. Fresh roses, fruit and complimentary wine and chocolates were a nice touch. The building has a wonderful courtyard and several spaces to sit and relax. The restaurant is first class. We had a 9 course Equadorian tasting menu which was a fantastic experience. Location is great, very short stroll to main square and the city’s quite stunning cathedral. Special mention for staff. Lonely Planet guide (my bible!)made specific comment about the lovely staff, could not agree more!

Only minor issue was we had a road side room and could be a little noisy early when town was waking. Ear plugs were provided though.

Extremely friendly staff, great service! Really do their best to make your stay comfortable. Place looks very nice with authentic details. Free coffee and tea whole day. Very nice shower!

Building is a bit noisy, most rooms do not have windows that open to outside fresh air, but only to the patio. Our room the first night on the ground floor was really very noisy with people passing by all the time. They changed us to a room upstairs the second night, which was great.

The location was great and the staff were very helpful and accommodating.