Etsi halvat lennot: Delta

Plane trouble

Plussat: The captain kept us very informed about what was going on

Miinukset: Only one engine was working

Plussat: 2 hour delay.. had requested when I originally booked the flight an isle seat. I did not get it. The flight was long and uncomfortable.

Very unprofessional ground staff

Miinukset: We reserved for 2 adults and 2 children (both 8years old) and we were allotted 4 seperate single seats. I asked why are all the seats seperated and their answer was I don't know and I can't do anything about it. I requested for change of seats since my children are minors and their response was 'change by yourself after you board'. After complaining several times and emphasizing that it is against the law to have minor sit by themselves, they reluctantly allocated new seats with "this guy is a pain in the ass" look. I never had experienced anything like this before!

Plussat: How can airlines help screaming children?

Miinukset: Screaming child on plane for 30 minutes have me a headache- perhaps flight attendants could offer something like coloring books or stickers to help in the future. When I got too baggage claim the baggage claim not listed. Ticket agents declined to help, so I was walking all over try g to find which claim area to go to which was frustrating.

Plussat: Flight was delayed for over 6 hours. Not an ideal way to spend the day.