Dubai hotellit Palm Jumeirah - Dubai Marina

Plussat: The beach and the wonderful breakfast

Plussat: Dear Gentle, Hotel.com This is our second letter to you Please find below three confirmations for the same reservation which we received and the reservation number of hotel.com and the confirmation from the hotel is attached. 1) The first confirmation from Kayak 2) The second confirmation from Hotel.com 3) The third confirmation from the hotel in Dubai - United Arab Emirates --- confirmed to us in written that the reservation is available. Hope to receive from you soon. ------------- To : Hotel.Com To : KAYAK Expedia URGENT -- URGENT -- URGENT DEAR GENTLE, We done the below reservation throw your site - One bedroom ocean suite - in Jumeirah Mina A Salam – Madinat Jumeirah - Dubai – United Arab Emirates check in 26th Oct. 2017 - check out 28th Oct. 2017 - and you deducted the full amount $4388.9 from our credit card - and we received a confirmation from Jumeirah Mina A Salam – Madinat Jumeirah – Dubai for our reservation under the reference number 68947233 and we spoke to the hotel and they confirmed to us by phone that the reservation is available and confirmed. The reservation under the name of our group of companies chairman - Mr. Mahmoud M Al-Toukhi. Unfortunately today when they reached the hotel they found no reservation in Jumeirah Mina A Salam – Madinat Jumeirah without any reason – and they took the guests to another hotel without any apologizing or anything in written for changing the hotel. The guests available in Dubai to attend a marriage party in Jumeirah Mina A Salam – Madinat Jumeirah and would like to stay in the same hotel and for that we done the reservation and paid a big amount for one room $4389.9 and changing the hotel is not acceptable by any way for us, but now we are using the new room because we have no other choice. And the hotel not the same and the location. Now, we are putting the matter under your hand in order to return all the amount to our credit card account because we not found what you deducted the amount for. We are waiting to hear from you as soon as possible otherwise we will arise a claim and announce in the media about this problem and explain what happened with us.

Plussat: It was very relaxing and the staff tried hard to make us comfortable

Plussat: Bed was very comfortable////

Plussat: Everything

Plussat: The hotel is very nice, the service was great and the food is excellent.We had a very relaxing time at the hotel.they have lots of restaurants and bars.Great hotel I would go back.

Plussat: The rooms have excellent views, are well-furnished, clean and very comfortable. The staff are helpful and pleasant

Plussat: every thing was very nice

Plussat: the resort experience

Plussat: the services and the place

Plussat: the quality of location

Plussat: The location, staff, services, pool area, nice room with nice bath

Plussat: Courtesy of staff Toiletries Central Location Lobby Design Spacious room

Plussat: Fantastic hotel close to the beach and restaurants. Rooms and facilities are just second to none, but above all, each and every member of the staff is just exceptional - the best service I've ever had in a hotel!

Plussat: Location was good. JBR feels like a holiday resort after a long day of meetings.

Plussat: Amazing hotel wit staff and all resources super

Plussat: staff location beach price paid breakfast

Plussat: Excellent staff, perfect location

Plussat: Located right on oceanfront amongst a vast range of eating establishments. Handy shuttle bus services to attractions.

Plussat: Great service

Plussat: The Staff could not do enough for you. The room was excellant, Bathroom and wet room superb, The most comfortable bed have ever slept in. The infinity swimming pool was superb.

Plussat: the view from the 25th floor

Plussat: the helpful staff through-out the hotel and their attention to detail

Plussat: Hotellihuone oli mukava ja hyvin sisustettu. Vuode oli erinomainen.

Plussat: lovely atmosphere,pleasant staff and nice view.

Plussat: this is a luxurious hotel where the staff are extremely pleasant and helpful.

Plussat: brand new hotel so very reasonable price. Good location with lots of life day and night. staff were very well trained and attentive. Good gym and spa facilities. All rooms have a sea view.

Plussat: 1 services and the facilities 2 the helpfull staff 3 the comfartablety and the hotel location

Plussat: ystävällinen ´ja avulias henkilökunta, erittäin hyvä buffetlounas

Plussat: Bathrooms Entrance Lobby Decor a little kitsch but works for Dubai

Plussat: Great stay! You feel as if you really are living in a palace. The hotel is beautifully designed and you never get tired of looking at it or just sitting by the pool or in the lobby relaxing. They also have a great spa which I totally recommend. The therapists are great, really worth it! The buffet was also great, they have different themed food nights! They also have a complimentary shuttle bus that takes you to the mall! I would most definitely stay here again it was breath taking!!

Plussat: The water park was fun, the rapids allowed transportation for the park. The beds were comfy, the staff was very friendly and accommodating. The shower was awesome.

Plussat: If you want to have good time stay in any other hotel and go to have fun with your kids in the park only but don't you ever stay in the hotel if you order room service you will never get it, if a miracle happen and you get the room service it will be old and cold

Plussat: VIP treatment from arriving at Dubai airport to being ushered into a luxury car, to receiving our room. On arrival at the Atlantis at around 1000 our bags were taken care of and we were shown to breakfast and checked in simultaneously. Our room was ready about an hour later which was perfect. The Terrace Club Suites and Imperial Club were impeccable although the imperial club does get busy during happy hour. Aquaventure Water Park was brilliant with enough things to do with small children, however the 1.2m ride height is a bit over the top especially if you have small children who love fast rides. Bread Street Kitchen was absolutely fantastic, as was the all inclusive brunch. Seafire Steak house served one of the best steaks I have had and again nothing was too much trouble.

Plussat: Water park was one of the best, beats all the U.S. Water parks combined .My 6 yr old loved it all. The aquarium is like and art gallery with fish as a background.

Plussat: the beaches, resturants, and the view are among the best i have seen

Plussat: I liked the architecture and the uniqueness of design of the hotel. It was luxury personified.

Plussat: building , luxury,international and family hotel

Plussat: Amazing hotel and brilliant staff, pricey but worth it!!

Plussat: A very relaxing & enjoyable, comfortable beds, sheets changed everyday, the breakfast meal was first class.

Plussat: Everything from the waterpark to the dolphin bay to the amazing staff!

Plussat: Very relaxing place, and im amaze with great facilities and staff

Plussat: This was our 3rd stay in less than a year at Atlantis & we love it,staff are very friendly & the imperial club room is good value for money,especially good if you have kids as our 10yr old loves staying there.

Plussat: I liked the view...and the reception was excellent(The Valet was very stupid. When I first arrived at the Palm, The valet ask me if I came for the resturant. I said no I am a guest and he gave me a weird look. Another employee next to him ask his fellow employee in hindi " What he say, hes a quest?? I didnt no why he would say that or ask any guest that question. Then I went inside to check in,

Plussat: Hotellisssa oli paljon lapsille tekemistä+(vesipuisto).Siisti,upea ,laadukas iso ja hieno akvaario.Allasalue oli riittävän iso.

Plussat: Its good for family with kids

Plussat: Perfect Hotel to explore Dubai or just hang out at the pool. Can recommend to everybody!

Plussat: Customer service is very good. Travelled during Ramadan so lots of attractions were not busy but also meant some eatery stores were not open at the Dubai Resort Park. Getting around using the free shuttle bus into main Dubai area was convenient but a first come first serve basis. Spent extra paying for taxis were prices were reasonable. Pools onsite were perfect for all ages. Beach was OK a step up to a Mediterranean beach but not Paradise.

Plussat: Tha staff makes you feel at home and all the rest of the hotel is fantastic.

Plussat: Convenient location for my needs plus excellent grounds with trees, pool area very good

Plussat: glad we had club class with breakfast afternoon tea and cocktails in the evening made the holiday.

Plussat: I didn't stay at Le Meridien I stayed at the Westin ( neighbouring hotel), and it was excellent.we got to Le Meridien and it was overbooked so they had to move us to the Westin, and they accommodated us in an excellent rooms, fantastic

Plussat: Good standard of hotel, excellent facilities and lovely pool/beach

Plussat: Beach is the best area

Plussat: Room upgrade free of charge

Plussat: Huomaavaisuudesta,siisteydestä,hyvästä ruuasta oli enemmän kuin odotimme.

Plussat: Viihtyisä ranta, todella laadukas aamiainen.

Plussat: tyytyväinen kaikkeen

Plussat: Loistava paikka asua , uida ja lomailla nuorille suosittu illanvietto rantaravintolassa torstai ja perjantai. Suosittelen Royal club huonetta palvelu erinomaista. Ranta hieno.

Plussat: Hotellin klubi oli suosittu, joten bileet löytyivät läheltä. Ranta oli hyvässä kunnossa ja siisti.

Plussat: Use of joint facilities with Westin hotel nextdoor, free water sports, hotels own private beach