Sonesta ES Suites Gwinnett Place Atlanta

The location was close to the music venue and staff was friendly.

They overcharged me compared to my booking price, the rooms were not comfortable- everything was yellow (not aesthetically pleasing). It was a process to get to our room- long walk and lots of turns.

The staffs were very helpful. Maids were kind. The breakfast was okay. The location was great.

- roach - room temperature was not working. - Dirty bedding sheets. -the telephone was broken, and the front was busy to answer the phone. I needed to come down to the front desk to claim something. - I needed to switch room two times while I stayed t

bad housekeeping, worst cleaning condition. There was pet hairs on the mattress and on the top of the blanket. It looks like the sheets were made unchanged. Not sure why they charge $75 pets fee for special cleaning!!! low water pressure making loud noise when using hot water, broken soap holder fixture left broken, I hit my elbow during shower which could’ve lead to an injury. worst facility, horrible house keeping. no hair conditioner in the dispenser. no soap dish on the vanity sink. first night stay when I came back to the room at night and tried to get the water from the vending machine on my floor but it was empty and also tried other floors but the machine did not take dollars bills. seemed nothing was working in this place. all i know is i will not be coming back to this place nor recommend for others.