Etsi halvat lennot: Edelweiss Air

Miinukset: The ticket wasn't used; it went to waste because the infant I was supposed to courier became too ill to travel and the airline would not allow a change fee after you sent me to book the IDENTICAL FLIGHTS 2 weeks later and the entire fare went down the drain. I had to purchase the entire fare again. The lack of compassion on the part of both Kayak and Edelweiss/Swiss Air is beyond my comprehension at this time. I hope to never have to fly them again if I ever have a choice.

Problème de billet déception

Plussat: Sourire de personnel malgré leur logistique défaillante

Miinukset: Au Canarie ils n’ont pas été capable de donner tout les billets d’avions de mon trajet jusqu’à montreal, j’ai seulement eu le billet jusqu’à Zürich . Ça pris plus de 30 minute pour l’obtention de mon billet. Et le départ a eu lieu 15 minutes plus tard que prévu. Nous avions demandé billet coté allé et nous avons eu centre et hublo. Très déçu de la logistique de cette compagnie aérienne .

Very late flight

Plussat: Flight was 2h15 Minutes late without any explanation

Last min flight change

Plussat: N/a

Miinukset: I purchased ticket for my mom with one stop and they cancel that flight and gave her alternative flight with 2 stops.Not cool since my mom is olderly woman and not able to change so many air crafts.

Late flight, missed connection, lost luggage

Miinukset: Everything

Miinukset: Did not like their website. Could not login or even find my flight info. Wanted to get seat assignment earlier than they would allow.