Etsi halvat lennot: Edelweiss Air

Plussat: It got us home in one piece

Miinukset: flight attendants were grouchy. It was my first and last flight on Swiss airlines

Booked on Swiss Air and end up on discount airlines Edelweiss.

Miinukset: Paid normal fare of $850 and was forced to pay $8 for a tiny plastic bottle of bad wine. I booked on `Swiss Air and end up on Edelwiess air . At brekfast I was told that I can only have 1 roll of bread becouse they only have one per pasanger. If you book on Lufthansa for the same price you get much better treatment. Free wine,drinks even Cogniac.

I booked SWISS but was put on Edelweiss instead. Dishonest!!!!

Miinukset: Edelweiss feels like a glorified EasyJet. Crew is kind of friendly but untrained./unprofessional You have to pay extra for alcoholic drinks. Food and on flight entertainment system are mediocre. If I had booked Edelweiss I wouldn't be complaining. My complaint goes to SWISS for booking me on their flight (SWISS flight 8098 listed on my confirmation tkt) but putting me on Edelweiss instead!!! And to KAYAK for allowing this type of deception on their platform!!! I want my money back. I'll be contacting both to follow up on this. Unacceptable!!!!!!

Never again

Plussat: No chance to choose sears before airport checking. Despite booking 4 months ahead I was on standby because of overbooking on theb2nd part of the flight. Finally my luggage did not make my destination and tracking it and picking it up was a hassle, annoying and not sensitive to my need for packed medications.

My first time trip

Plussat: +The crew, polite professional! +The entertainment was nice with a good variety easy to read and understand.

Miinukset: -Boarding was a challenge I booked an upgrade and they said it was not confirmed therefore ... sorry! -The food was dull and tasteless. -Seats very uncomfortable.