Hotellit lähellä
Edinburgh International Conference Centre,
Edinburgh

Plussat: Being able to check in quickly and weigh and tag my own luggage.

Miinukset: Took too long to board the plane. Didn’t like that the only persons picked on for hand luggage was a husband and wife in there mid 70’s. But eventually they were allowed to bring on their hand luggage.

Miinukset: Too many passengers taking oversized cases on flight. As a result delays whilst luggage was removed into the hold

Plussat: I was given trouble when boarding the flight

Miinukset: Better customer service

Miinukset: We were stuck in the runway for an hour before taking off. I was late for my connection.

Plussat: Ontime and efficient boarding with polite crew.

Miinukset: Nothing to improve. I slept the whole flight so couldn’t evaluate all aspects.

Plussat: Crew was sour.

Miinukset: Crew could have been friendly.

Plussat: Amazing crew, fast boarding.

Miinukset: Uninspired food. I was served the same meals 30 years ago.

Plussat: My first part of the flight, from SFO to CPH, was good. It was the second part that was terrible.

Miinukset: SAS never emailed the second boarding ticket and there was no agent at the gate to help me print one. I paid $20 days in advance for a front aisle seat (6E), but was boarded last (group H) and had to put my carry-on in aisle 26. The stewardess was very rude and seemed racist towards me.