Edinburgh hotellit lähellä St Giles' Cathedral

Plussat: Sijainti oli loistava ja palvelu pelasi!

Plussat: Staff very helpful but room not ready, 3.45 before ready

Plussat: Top class

Miinukset: None

Plussat: Staff was wonderful, super efficient and friendly.

Miinukset: Room service food was a bit bland, breakfast buffet was over priced

Plussat: I told them I am severely asthmatic. When I walked into the room I immediately smelled musty old rug that was cleaned at least dozens of times and exhausted its useful life a long time ago. I went back to the front desk and told them needed a different room for medical reasons and willing to pay more. The front desk person and the day manager told me that they did not have availability without any serious they said no without any consideration and force me to sleep in this room where I ended up wheezing all night. They also lied to me that all the rooms were renovated at the same time and were the same. And it turns out that there were at least a few rooms available.

Miinukset: The front desk staff should care about the wellbeing of their customers. Poorly trained and inconsiderate.

Plussat: Extremely comfortable bed

Miinukset: Nothing

Plussat: Great central location. Room was excellent.

Miinukset: Poor service in Brasserie restaurant. Manager did resolve.

Plussat: Staff excellent very tastefully decorated

Miinukset: Dinner a little pricey but it is Michelin Star

Plussat: The service was impeccable without feeling stuffy. Everyone was very friendly and left a person feeling well cared for. One gets a sense that the folks here truly enjoy and take pride in what they do.

Miinukset: Nothing

Plussat: Bed was heaven and the sheets were so soft. Both the private whiskey bar and the regular bar were fantastic! Robert shared lots of information for a first time whiskey taster like me! Hotel is old charm paired with modern furnishings. High ceilings in our room was s plus !

Miinukset: Service at the restaurant for dinner both nights was very slow. Our waiter was good but kitchen really slow. Perhaps under staffed a bit. Food good!

Plussat: The hotel and general ambiance

Miinukset: We received a call from reception at 10.30 PM informing us that there was a complaint about noise. We were watching the Graham Norton show on the TV at what we thought was a reasonable sound level - the very facility I would have thought the TV was provided for. Of course in response we turned the volume down until we could barely hear the TV which spoiled our enjoyment of the programme and the remainder of the stay. It was disappointing that hotel staff didn't verify the complaint, but simply passed it on - not I think a sufficient level of service for the quality of hotel the Balmoral is. We take an annual trip as a treat from the stressful job of teaching - often in Edinburgh and have never been accused of this type of behaviour before and I think that we in future will revert to one of Edinburgh's other fine hotels as we want to reduce, not increase our stress.

Plussat: The staff and facilities were excellent. We're coming back here after staying in other Edinburgh hotels and this is by far the best

Miinukset: There was nothing mot to like

Plussat: Location was great...very central. Breakfast was very good although would have preferred the eggs to be kept warm :}

Miinukset: Wifi and mobile receptions was very bad in the rooms in cockburn street...the other rooms did not have the same problem.

Plussat: Hotel location comfy and clean

Miinukset: Would of been nice not to have my jacket pinched of a bar stool while having a drink

Plussat: Sijainti loistava, lebtokenttäbussin pysäkki minuutin päässä ja Royal Mile pienen ylämäen päässä. Kauniisti sisustettu aula ja huone. Smart TV huoneessa. Hyvä sänky! Erittäin ystävällinen henkilökunta.

Miinukset: Täällä on kaikki mitä matkustaja tarvitsee! Ei mitään valittamista. Etenkin kun pyysimme ja saimme huoneen ylhäältä, 6. kerros, ei liikenteen melukaan haitannut.

Plussat: Near the station and central to everything. Loved the atmosphere. Enjoyed sitting in the bar having a drink and looking out at the beginning of the Royal Mile. Near some wonderful restaurants. Our room was large and very clean.

Plussat: Hotelli oli lähellä Rautatieasemaa.Henkilökunta ystävällistä ja ammattitaitoista.

Plussat: Central and cheap

Miinukset: Lovely central hotel

Plussat: Immaculate, friendly staff who were very welcoming. The room was well fitted out and very comfortable. An excellent hairdryer!

Plussat: Clean fresh room , friendly staff with excellent location c

Miinukset: No where to hang clothes

Plussat: Great location, good price, nice design, great shower

Miinukset: Warm, distance from reception, air con not working/switched off. Why only continental breakfast, where’s the cooked option in the UK?

Plussat: Everything else was excellent, the Rooms are lovely and the shower was fab

Miinukset: Breakfast is expensive for what it is,

Plussat: it only took me less than 5 min to find this hotel when a got out of Waverly station. and this place is in old town, close to the royal mile and Edinburgh castle.

Plussat: Very quiet room. Clean and well decorated. Great location

Miinukset: Would have liked a bar fridge, and better tea selection.

Plussat: Erinomainen aamiainen

Miinukset: Aamiaishenkilökunta ei hymyillyt kertaakaan.

Plussat: Great location, great very clean room. Friendly helpful staff

Miinukset: Everything was excellent. Nothing to complain about.

Plussat: The staff are lovely and it’s a great location. The food in the bar was great and the mud slide cocktail a must!

Miinukset: The breakfast. Had and early start and my mistake was I didn’t check the price. £24 for shop bought granola and nothing else inspiring. I ordered an off the menu avocado on toast and it was TINY. The breakfast is an absolute rip off.

Plussat: Location - On Royal Mile close to castle, numerous bars, cafe's etc and Train station. Very spacey bedroom (Superior Double type) Superb breakfast with wide choice to suit all tastes with very attentive staff.

Miinukset: Nothing of note personally but noticed that attached car park had a daily charge, although discounted for guests. On top floors even number rooms have a chance of a decent view over to the water.

Plussat: Room clean and comfy. Staff great

Miinukset: Bit noisy with the bars outside. Breakfast o -1 a bit dingy

Plussat: Spacious suite living room, separate half guest bath, Decent breakfast with separate order menu, gym had free weights to 30kg, location is on royal mile down road from castle (but for Christmas markets and shopping, a princess street hotel would been better), overall friendly staff.

Miinukset: 1. For a royal mile suite, main bathroom was standard. Overly spacious living room really could’ve spared space for a more comfortable bathroom befitting suite. 2. Website advertised kids eat free. However, when we ordered meals for the kids via room service, we were told it’s not free. Extremely deceptive and off putting of brand. 3. I emailed the hotel 1 week in advance of 4-day stay and asked for milk, orange juice, and water in room stocked and included room mini fridge. Email from customer service acknowledged request and even confirmed we still wanted wine and beer - a nice catch! However, when we arrived, we were informed juice and milk not included. False service promise should’ve not been made. Room service food was Not worth price (pizza, burger, and kids chicken meal were only ok but far more expensive than eaterery options all around).

Plussat: Location of the hotel was superb. The staff were friendly. We had a noisy room when we arrived, but the duty manager helped us move, and we were very pleased with our stay.

Miinukset: The Gym was basic, needed more equipment.

Plussat: Good location and excellent breakfast

Miinukset: body wash provided in room - only shampoo & conditioner

Plussat: Great location

Plussat: Location, cleanliness, bedrooms

Miinukset: Noisy bar area. Small pool

Plussat: At the heart of the Royal Mile

Miinukset: The service was just so so. The receptionist was just like a robot going through the check-in process

Plussat: We stayed here for my sisters birthday staff were so friendly and welcoming and nothing was a bother. Fantastic hotel will def be back

Plussat: Lovely room, comfortable bed, good shower, helpful staff

Miinukset: Breakfast should have been included. Also no coffee maker in room

Plussat: Grand cafe food and complementary whisky in the room

Miinukset: Breakfast variety

Plussat: The location is perfect for exploring the city

Miinukset: The breakfast was disappointing and far from traditional

Plussat: Room was lovely comfortable bed great facilities

Miinukset: Not keen on the breakfast menu

Plussat: Very good location!

Miinukset: Breakfast not included in expensive hotel price

Plussat: Location & rooms

Miinukset: No good in-house restaurant

Plussat: The location was good and the bed was comfy.

Miinukset: The facilities badly need to be upgraded. The building has nice bones but it is tattered and worn out. There was extensive mold growth in our bathroom window all up onto the ceiling. It looked like it had been painted over instead of remediated. The shower/tub drained very slowly and the water was lukewarm. The room did not feel clean and the carpets seemed dirty. Also the breakfast had lots to offer but it was not good quality. This hotel is very over- priced and I would not stay here again.

Plussat: The staff were very helpful & friendly, the facilities in the room were excellent.

Miinukset: I found the switching for the lights a little strange

Plussat: The staff was amazing, friendly, answered all questions we had before we got there.

Miinukset: Nothing, again the staff at the Scotsman was awesome!

Plussat: We had a warm welcome and our room was ready although we came one hour earlier as planned. The location is simply perfect and we love the newly opened 'The Grand Cafe' for Snacks, Dinner & Drinks. Thank you. We will return soon for a longer visit.

Miinukset: -

Plussat: Great location. Good breakfast; lot of variety.

Miinukset: Renovations in progress. Understandable situation.

Plussat: The location is excellent, right next to the train station, although it's maybe not so obvious how to get into the hotel (I went up the Scotsman steps which may not have been necessary). The room was very luxurious and really lived up to the "Deluxe" billing. The staff were very friendly and helpful and managed to accommodate my request to check in a little early.

Miinukset: For the price, and it was quite expensive, I would have expected to have had breakfast included. There was some renovation work ongoing at the time which spoiled the finesse a little, but didn't detract from a very pleasant stay.

Plussat: Great location, easy to find from Waverley Station, check in was quick and easy, room available even though we arrived early, staff pleasant and very helpful, checkout time 12:00 o’clock which was great for us.

Miinukset: Nothing.

Plussat: I loved the location of our room I really enjoyed the hot chocolate ... complimentary 24hrs

Miinukset: There was no issue at all with our stay

Plussat: Alex is very helpful and friendly. We arrived earlier but managed to check in. Room and lobby area are clean and neat. Breakfast is simple and good. Excellent location.

Miinukset: Room is very small. Not enough space to put 2 luggage.

Plussat: Tänne haluan aina uudestaan

Plussat: Parveke oli mahtava. Samoin sänky.

Miinukset: Huoneet remontoitu toimimattomiksi ja niissä haisi. WC-pöntölle mahtui ainoastaan omituiseen asentoon eikä suihkuvesi valunut lattiakaivoon.

Plussat: Excellent stay - the welcome, food, accommodation and location were all outstanding. A great experience!

Plussat: Every thing

Miinukset: The weather

Plussat: The breakfast is good! I like the croissants and pastries. Ham and cheese are very generous.

Miinukset: There is no hand bidet facility in the toilet. I wish Ibis can consider having this next time.

Plussat: Great location - near shops, amenities and sights. All-day coffee and 24-hour possibility to order food/drinks was very welcome. Reception staff very good. Decor is great mix of funky and traditional with quirky local touches.

Plussat: Superb location Decent rooms Good breakfast

Miinukset: Bedding and pillows could be a bit better

Plussat: Good location

Miinukset: Room was very noisy at nighttime due to poor window glazing I presume - you hear everything as if you sitting in middle of road

Plussat: Lighting: not good near tall mirror. Used this space to dry my hair. Bedroom: slightly more compact than we expected, but good enough for a few days. There was often running water noise - we think it was the air con. Bathroom: spacious good shower. Breakfast: good selection. Porridge runny first day, better 2nd, and really too thick on 3rd. Staff brilliant. Called cabs etc. Nice to have a bar.

Miinukset: Small round tables too small for two people at breakfast.