Edinburgh hotellit lähellä National Library Of Scotland

Plussat: Impeccable elegance.

Plussat: Zoltan at reception was a star. The restaurant and bar team were efficient and friendly. Rooms were clean and well appointed. Looking forward to our next visit

Plussat: I told them I am severely asthmatic. When I walked into the room I immediately smelled musty old rug that was cleaned at least dozens of times and exhausted its useful life a long time ago. I went back to the front desk and told them needed a different room for medical reasons and willing to pay more. The front desk person and the day manager told me that they did not have availability without any serious they said no without any consideration and force me to sleep in this room where I ended up wheezing all night. They also lied to me that all the rooms were renovated at the same time and were the same. And it turns out that there were at least a few rooms available.

Miinukset: The front desk staff should care about the wellbeing of their customers. Poorly trained and inconsiderate.

Plussat: The Number One was a tremendous experience. The hotel and restaurant staff could not have been better during our stay. I would simply say keep it up!

Plussat: Beautiful historic hotel in the perfect location. The staff could not have done more to be helpful. The room was beautifully decorated and extremely comfortable. The bathroom was spectacular.

Miinukset: The light level in the room was so subdued that it was difficult to see inside your suitcase. Other than that no complaints at all.

Plussat: the staff were lovely

Miinukset: booked double executive room, but think we got a budget room double bed two different height mattresses. asked them to sort it, they didnt. bathroom poor room smaller than stated in description

Plussat: very very good had all we required

Miinukset: Evert up its standard

Plussat: Everything about this hotel is fantastic, and consistently so. The service in particular is always outstanding.

Plussat: The One restaurant has excellent and unusual food servewd by impecably trained servers.

Plussat: Hotel staff are very attentive and quality of the meals excellent.

Plussat: The restaurant "Number one": excellent staff, good food. The location of the hotel and the view on the old city.

Miinukset: Very noisy hotel, not enough privacy: train station beneath the hotel, doors being smashed all day, staff knocking on doors to check on the room too often. The room had not been refurbished in a very long time. The bed was not particularly confortable. Much too expensive for the service provided and quality of the rooms.

Plussat: Lovely room, thoughtfully decorated, wonderful service.

Plussat: All the amenities. Plenty of outlets, USB too.

Miinukset: Rooms are too small

Plussat: Staff were excellent Breakfast varied and high quality Location perfect for seeing Edinburgh

Miinukset: Niggly maintenance issues eg door handles broken, shower pulsed hot and cold, noisy plumbing

Plussat: room only option - safe facility - reception staff very helpful - location

Miinukset: no bath but shower was good

Plussat: Very nice and comfortable room.

Plussat: Nice modern hotel in a quiet side street, very close to the theatre we were attending that night. Pleasant reception staff both on arrival and when leaving.

Miinukset: Attention to detail with regards to cleanliness, bedside tables and desk were very sticky, everything else was fine.

Plussat: Staff were very helpfull. The location of the hotel to the conference just across the road was excellent.

Miinukset: The heating system in the bedroom was quiet noisy when it was on.

Plussat: Ideal location, good food and with private parking

Plussat: Hyvä sijainti, siisti ja rauhallinen.

Miinukset: Niukka aamiainen verattuna mannermaiseen tasoon.

Plussat: henkilökunta oli ystävällinen ja auttavainen, erityisen mukavaa oli,että huonepalvelun hinta ei ollut kohtuuton verrattuna esim. hotellin ravintolan hintoihin. Yksin matkustava ei välttämättä halua istua ravintolassa yksin syömässä.

Miinukset: vastaanototssa ohjattiin väärään osoitteeseen kysysessäni missä koulutustilat olivat. Tilat olivat lähellä ja osoite oli tiedossa. Silti ohjattiin väärin. Olisin olettanut vieressä olevan kolutustilan olevan tiedossa.

Miinukset: Kylpyhuoneen oven kahva kiristettävä. Suihkun roiskesuoja myös löysällä.

Plussat: Very nice modern rooms, good location & very good value.

Plussat: Everything!

Plussat: Helpful welcoming staff. Well located for the city centre.

Plussat: A good clean well run hotel with friendly and helpfull staff .

Plussat: Location, early check in, fab breakfast, good drinks and dinner....

Miinukset: Can't think of anything

Plussat: Great location, superb interior design of the room. Very modern style

Miinukset: In-hotel gym was temporarely out of service bu the hotel offered a free entry at a partner gym

Plussat: Spacious suite living room, separate half guest bath, Decent breakfast with separate order menu, gym had free weights to 30kg, location is on royal mile down road from castle (but for Christmas markets and shopping, a princess street hotel would been better), overall friendly staff.

Miinukset: 1. For a royal mile suite, main bathroom was standard. Overly spacious living room really could’ve spared space for a more comfortable bathroom befitting suite. 2. Website advertised kids eat free. However, when we ordered meals for the kids via room service, we were told it’s not free. Extremely deceptive and off putting of brand. 3. I emailed the hotel 1 week in advance of 4-day stay and asked for milk, orange juice, and water in room stocked and included room mini fridge. Email from customer service acknowledged request and even confirmed we still wanted wine and beer - a nice catch! However, when we arrived, we were informed juice and milk not included. False service promise should’ve not been made. Room service food was Not worth price (pizza, burger, and kids chicken meal were only ok but far more expensive than eaterery options all around).

Plussat: Breakfast was amazing! Staff were very helpful and hospitality was good

Miinukset: The fridges were dirty and the carpets could do with new ones

Plussat: The room

Miinukset: There was a refurb going on so had to put up with constant drilling was not relaxing

Plussat: Old world charm meets modern amenities- you can't go wrong with this hotel right on the royal mike in Edinburgh. Excellent staff, well maintained rooms, and full service. Health club has good assortment of machines and free weights.

Miinukset: It's bloody cloudy in Scotland- spent an entire week and didn't see the sun once.

Plussat: the proximity to the main Edinburgh attractions, parking availability, supply of extra pillows, big rooms.

Plussat: good facility. hospitallity of staffs. and location.

Miinukset: somehow internet is not working properly good in both case of WIFI nor Wired connection.

Plussat: Easy to drive to and park my car. Ideal city centre location. Exclusive hotel for a rugby supporter's weekend.

Plussat: Room was very comfortable. There was lots of choice for breakfast. The hotel location was very good for castle and other attractions. We were near lots of restaurants.

Plussat: The upgraded room was appreciated we will stay here again.

Miinukset: Did not have breakfast - thought that £16.50 was expensive

Plussat: Henkilökunta oli todella palvelualtista, aamiainen ja sijainti oli hyvä.

Miinukset: Petyin kylpyläosastoon todella. Valitsimme hotellin sillä perusteella ja todellisuus ei vastannut odotuksiamme. Uima-allas oli vain 10 m pitkä ja vettä ei ilmeisesti vaihdettu riittävän usein (klooria kyllä käytettiin, mutta vesi oli sameaa), pesutilat kylpyläosastolla olivat nuhjuiset. Saunaa ei voinut käyttää oikein, kaikki kuuma ilma meni kiukaan päällä olevasta räppänästä suoraan ulos. Pukeutumistilat olivat epäkäytännölliset. Tuoksun perusteella tiloissa on jonkinlaista kosteusongelmaa. En käyttäisi kyseisestä tilasta sanaa kylpyläosasto.

Plussat: Erinomainen sijainti. Hotellisssa erittäin ystävällinen henkilökunta.

Miinukset: Aamiainen hieman kallis.

Plussat: Todella viihtyisä hotelli ja loistava sijainti. Matkustimme perheen kanssa ja erityinen plussa todella isosta huoneesta rauhallisessa paikassa (käytävän viimeinen huone).

Miinukset: Ei.

Plussat: Aivan keskeinen sijainti. Punttisali oli kohtuullisen hyvä, saisi olla vielä hedelmiä tms.

Miinukset: Vieressä viiteen asti yöllä aukioleva pubi, josta kantautuu mölinää läpi yön. Jos ei muista laittaa "älä häiritse"-lappua oveen, alkaa siivoajien koputtelu jo klo 8 jälkeen.

Plussat: Erinomainen sijainti ja erinomainen ystävällinen, avulias palvelu.

Miinukset: Festivaalien aikana kuului jonkin verran yöllä äänet kadulta.

Plussat: Good car parking. Close to city center. Great breakfast. Frendley staff

Plussat: Location

Plussat: Staff were lovely.

Miinukset: Looking a bit tired. Desk in room had big scratch on it. Also, on a previous stay breakfast was on the top floor which was lovely. This time we were in the lower part of the ground floor restaurant. The continental breakfast choice was quite poor considering the price. The toast was merely warmed up bread and coffee wasn't particularly hot. My elderly parents in their 80s, who were also staying, were unable to shower as they couldn't get in or out of the very steep sided bath.

Plussat: Lovely comfortable hotel with great views close to everything

Plussat: Conveniently located in the Grassmarket district of Edinburgh within a very easy walk of several excellent restaurants and pubs, this hotel has an excellent view of the Old Town and the castle, which is only a few minutes away by foot. The room was spacious, the bed was comfortable, and the bar staff provided ice for no extra charge.

Plussat: The view of Edinburgh castle was out of this world.

Plussat: It has a great location, with lovely views of the castle and lots of food and bars nearby.

Plussat: Room very nice. cleanliness of room excellent. Staff friendly and helpful.Close to shops and visitor attractions.

Plussat: The views of Edinburgh

Plussat: Ideal city location for theatre, dinining and shopping.

Plussat: Paras sijainti, varsinkin iltamenojan kannalta

Miinukset: ei varsinaisesti, ehkä kova sänky

Miinukset: the bathroom was really dark with only lights over the wash basin. a large water stain on the ceiling was not very attractive!

Plussat: At arrival we were met in the parking lot by a very friendly man tha helped us with our luggage. The staff at the receptiondesk was very nice. The room was exellent. In the bathroom we were delighted to see a rubber duckling on top of the towels across the bath! It's the little things that count!

Plussat: Rapid sorting out/ upgrade when the door lock to out room failed

Miinukset: The fact thaty the door lock failed

Plussat: Convenience of location

Miinukset: As I had a front room over a weekend, the noise from the pubs in Grassmarket was a bit much.

Plussat: view of castle from hieghts restaurant, location of hotel

Miinukset: No fridge in room no radio having to pay for breakfast having to pay for internet access lifts very poor (not updated since previous college use) no air conditioning control windows not double glazed - noise, draughts

Plussat: Breakfast though daily changes were not appreciated and seem unnecessary. Room and bed were too small but we're large and knew this going in so fine for what we expected. Location is fantastic. Near everything. Breakfast was inexpensive and the good way to go if choosing whether or not at time of booking.

Plussat: Breakfast was great. No pool available but there was plenty of other ways to spend your time. The rooms were contemporary and chic. The staff were professional.! The bar was ‘funky’. The drinks were expensive - £9 for a glass of wine. You expect to pay over the odds on holiday - especially in a city. A great few days away.

Miinukset: Cannot fault anything.

Plussat: Great staff! Very attentive and helpful and so friendly! The facilities are clean and comfortable. It's about a 15 min walk to the castle and the royal mile.

Plussat: Good position close to city centre and university

Plussat: The location is very good and the staff were friendly and attentive. These were the redeeming features.

Miinukset: Poor car parking facilities, breakfast was uninspiring, room was not particularly clean.

Plussat: Excellent breakfast!

Miinukset: Limited parking available

Plussat: Room was very spacious, clean and overall good value for money. Location good also

Plussat: quality of room and first meal

Miinukset: I thought the price of the breakfast was excessive at £19 for a hot breakfast.Went next door to Premier and got all you can east breakfast for £7.95. Also got breakfast in cafe just down the road for £4.95. This would put be off coming back. Maybe go to premier inn next door.

Plussat: Henkilökunta oli hyvin ystävällistä,kansainvälistä ja auttavaista. Personnel were very pro,kind and helpful.

Miinukset: Huoneen siivous tuli suhteellisen myöhään.Kun tuli lapsen kanssa iltapäivällä päiväunille, niin huonetta ei oltu vielä siivottu.tämän varmaan olisi voinut välttää laittamalla lapun ovelle please make up my room :)

Plussat: Maukas aamiainen ja ystävällinen vastaanottopalvelu

Miinukset: Huoneen siivous siirtyi toisena päivänä myöhään iltapäivään ja jäi siksi tekemättä.

Plussat: Hyvä sijainti, tasokas huone, hyvä aamiainen, hyvä palvelu ravintolassa ja baarissa. Osa vastaanottovirkailijoista oli hyvin avuliaita.

Miinukset: Söin hotellin ravintolassa vain kerran eikä ruoka ollut kovin erinomaista. Vastaanottovirkailjoista aivan kaikki eivät olleet kovin palveluhenkisiä.

Plussat: Hyvä ja riittävä aamupala. Kohtuullisen hyvät kuntosali-, uima-allastilat. Kohtelias ja hyvä palvelu.

Plussat: Nice staff

Miinukset: Did not get a separate bed for child (2years old) Poor kids playcorner

Plussat: room service and cleanliness of room both excellent

Miinukset: Decor could be modernised a bit. No sink in the toilet for washing hands

Plussat: Very nice room. Good sized bathroom. Excellent breakfast. As compared to most other hotels, the hot breakfast is part of the standard buffet.

Miinukset: The dinner experience was not great. We tried Italian, Indian and Thai cuisine. Only the Thai cuisine was good.

Plussat: I arrived from the US a 6:45 am. I got to the Residence Inn at about 8 am-well before standard check-in. Sara at the front desk was awesome! She offered me coffee and breakfast, and to watch my luggage until my room became ready. And at 10:30am, she gave me my room keys. Thank you for being so very friendly and accommodating!

Miinukset: The reception staff was awesome. The bathroom in the room however is where I had an issue. I didn’t notice until I took a shower that night but there was mold ALL OVER the ceiling and in the corners of the bathroom. I brought it up to the staff in the morning and they said that they would get it cleaned off. I came back to the room that evening and there was still mold on the ceiling. I looked like they tried to get off some of the bigger spots and then just gave up half way through. It was brought up to them again and I got the same BS answer/result. Luckily we were checking out the next morning. I definitely won’t be staying here again. The staff can’t even take mold issues that can affect someone health seriously.

Plussat: Very helpful staff all around. And an amazing breakfast

Plussat: Some of the best staff at a hotel I have ever encountered. Extremely helpful and friendly. Good location, but fabulous facility, big modern room, great shower. Highly recommend for all travelers, especially those that will be in Edinburgh for multiple days. Really good breakfast, as well.