Edinburgh hotellit lähellä Waterloo Place

Plussat: Sijainti oli loistava ja palvelu pelasi!

Plussat: Peace and quiet in a very busy and noisy city

Miinukset: Nithing

Plussat: Excellent location, close to all tourist attractions, tour buses, museums, shopping centers. Friendly and helpful staff.. Very professional Loved the breakfast - room service The room and the hotel is very elegant

Plussat: Great location

Miinukset: Could’ve done more for us to make our honeymoon special

Plussat: The Harry Potter books in the suite was amazing

Plussat: The staff are lovely - nothing is too much trouble.

Miinukset: I didn’t not like anything.

Plussat: We were given an upgrade which was a real surprise. Made out special occasion more special. Staff were lovely.

Plussat: Zoltan at reception was a star. The restaurant and bar team were efficient and friendly. Rooms were clean and well appointed. Looking forward to our next visit

Plussat: I told them I am severely asthmatic. When I walked into the room I immediately smelled musty old rug that was cleaned at least dozens of times and exhausted its useful life a long time ago. I went back to the front desk and told them needed a different room for medical reasons and willing to pay more. The front desk person and the day manager told me that they did not have availability without any serious they said no without any consideration and force me to sleep in this room where I ended up wheezing all night. They also lied to me that all the rooms were renovated at the same time and were the same. And it turns out that there were at least a few rooms available.

Miinukset: The front desk staff should care about the wellbeing of their customers. Poorly trained and inconsiderate.

Plussat: The staff particularly Brett, Ralph and the evening concierge, provided exceptional service and were extremely professional and helpful. Thank you for a wonderful stay which made our trip to Scotland quite memorable.

Miinukset: We liked everything about the hotel.

Plussat: The thing I liked the most is the location

Miinukset: The hotel needs to be renovated

Plussat: Excellent breakfast with many choices, varied dinner menu, good house wine

Miinukset: Breakfast service sometimes a bit slow. Also, breakfast should have been Included with room for the price.

Plussat: Front desk staff and concierge were very helpful and accommodating.

Plussat: Erinomainen aamiainen

Miinukset: Aamiaishenkilökunta ei hymyillyt kertaakaan.

Plussat: Location

Miinukset: Price and could not check in until late

Plussat: Great location and an excellent facility with wonderful amenities.

Miinukset: A larger seating area in the lobby area or j back. But really no complaints.

Plussat: The location was superb, right on the Royal Mile. The car park,(attached to the hotel), was full upon arrival, however I was allowed to park in a reserved spot, and move my car later when a space became available.

Miinukset: The breakfast got cold very quickly, possibly due to the air conditioning in the breakfast room.

Plussat: Very nice and simply excellent. Perfect location and very helpful and smiling personnel.

Plussat: The water pressure in the shower was amazing. The bed was super comfy

Miinukset: Nil

Plussat: Spacious suite living room, separate half guest bath, Decent breakfast with separate order menu, gym had free weights to 30kg, location is on royal mile down road from castle (but for Christmas markets and shopping, a princess street hotel would been better), overall friendly staff.

Miinukset: 1. For a royal mile suite, main bathroom was standard. Overly spacious living room really could’ve spared space for a more comfortable bathroom befitting suite. 2. Website advertised kids eat free. However, when we ordered meals for the kids via room service, we were told it’s not free. Extremely deceptive and off putting of brand. 3. I emailed the hotel 1 week in advance of 4-day stay and asked for milk, orange juice, and water in room stocked and included room mini fridge. Email from customer service acknowledged request and even confirmed we still wanted wine and beer - a nice catch! However, when we arrived, we were informed juice and milk not included. False service promise should’ve not been made. Room service food was Not worth price (pizza, burger, and kids chicken meal were only ok but far more expensive than eaterery options all around).

Plussat: The breakfast not great ,potato scones were always dry and hard the eggs over cooked fried or scrambled. poorly grilled tomatoes and mushrooms boiled. cant speak regarding meat products as I do not eat meat. I understand its buffet and volume cooking but more attention to freshness by less quantity being prepared and refreshed more regular would eliminate some problems. Would have preferred pancakes pre made, the machine was very slow when working and did not produce great quality pancakes. Service was quick and good staff were very pleasant and efficient.

Miinukset: The breakfast could be better.

Plussat: Situation of the hotel is really excellent - rooms were great and very clean.

Miinukset: Receptionist slight touch of snobby - entrance from parking looks a bit shaby.

Plussat: So central for the fringe -even shows in the hotel. Very comfortable. Helpful staff.

Miinukset: The bar closed early

Plussat: Very large room, nice quiet location at rear of hotel. Breakfast was of a high standard, service excellent, second day even packed me a breakfast pack to take on my tour. Location was very good, close to everything, walking distance to station, right on the Royal mile.

Miinukset: Nothing, everything was catered to a very high standard.

Plussat: The staff was wonderful and helpful! The location is perfect and walking distance from multiple pubs, restaurants, stores, and old town, but far enough away from the tourist spots to be quiet and relaxing. It is the perfect mix of old and new furnishings. The perfect hotel for your stay in Edinburgh!

Miinukset: There is not one thing we didn't like! Everything was great!

Plussat: The staff were very friendly and helpful.Very clean bed very comfortable.nothing

Miinukset: Nothing really.The room was a little small,but not a problem as it was only used to sleep in.

Plussat: Location is good. Some of the staff are quite friendly.

Miinukset: This hotel has crammed as many tiny rooms as possible in. Because of this, you hear hallway noise in the morning, slamming doors and conversations. Because it is so crammed, your television has a low volume limit, the breakfast room is a crush of people, the desk has the TV right on it (the chair wont pull out without hitting the bed) and to even get an iron you have to go to a special ironing room as there is nowhere to set up an ironing board. Stay here if you don’t mind feeling constantly squeezed.

Plussat: Tänne haluan aina uudestaan

Plussat: The room a bit small but nice and very clean. The balcony was appriciated. Staff was excelent, very friendly and helpful. The location is good with plenty of restaurants, shops, bars and pubs close by.

Plussat: Breakfast was delicious . Location was great ! Air conditioning was very good. Appreciate early check in.

Miinukset: Room was super small ( postage stamp size which is not how it looked online) and lacked some comforts like a refrigerator , safe, wash cloths, do not disturb sign, tissues. Room had toe nail clippings on the floor when we checked in. Bathroom (sink, toilet )not cleaned during stay just towels replaced.

Plussat: Aamiainen ok, vaikka olisin kyllä kaivannut myös puuroa. Kiva oli ilmainen kahvi tai tee lobbyssa, jota voi ottaa aina halutessaan.

Miinukset: Tallelokroa ei ollut huoneessa.

Plussat: Location is perfect! Very central. Hotel is simple, not flashy but clean modern and functional with friendly staff. Have stayed there twice.

Miinukset: Breakfast is a bit simple too.

Plussat: It was a perfect location for all the areas we wanted to visit. All within walking distance.

Miinukset: Nothing

Plussat: This was a wonderful hotel! We appreciated the size of the room, the unique and quirky decorating design, helpful staff, and yummy breakfast buffet. The airport tram's closest stop and Waverly Train Station are both less than a 5 minute walk away. We LOVED the easy access!

Miinukset: The hotel is in "New" Edinburgh, so it could be about a 10 minute walk uphill to sites and restaurants in "Old" Edinburgh, but there is easy access to buses and transportation, so it's not a major problem.

Plussat: Sijainti meille ja ystävällinen palvelu

Miinukset: Hintataso, aamupalalta puuttui lämmin ruoka

Plussat: Location excellent and breakfast great

Plussat: Location.

Miinukset: Room temp too warm. Breakfast too expensive.

Plussat: Staff

Miinukset: A bit difficult to find your way around the facility the first time.

Plussat: Spent the first 2 nights of my married life in the hotel. Great place. Glad we stayed.

Plussat: We arrived early on Saturday around 8:30 am. We knew we were way too early for check in but they said they could probably get us in before 12:00. As we finished breakfast next door they rang the room was ready. We were escorted to our room and the bags had been delivered. Very happy with the friendly and personal service.

Miinukset: It all went downhill from there. The shower had little pressure and the shower head broke trying to adjust it. We then noticed pieces of broken glass around the bathroom floor. These were clearly visible and hard to miss. Luckily we didn’t step on them. We asked for the shower head to be fixed and the glass cleaned up. The shower head was fixed when we returned but we had to call again for the glass. I absolutely hate when there is no socket in the bathroom. The only plugs were no where near a mirror which makes blow drying your hair quite fun. It would be good if someone who designed the rooms actually had to use it. A vanity mirror for makeup and hair on the desk would solve this issue. Breakfast, hum. At first I thought this would be positive as our first breakfast was great. The second one not so much. First the waitress forgot to put in our order. When we had to ask for it and it finally showed up the egg was undercooked (and I like them runny) and you needed a saw to cut through the toast. When we checked out they wanted to charge us for breakfast and we had to tell them they were pre-paid. If you provide Nespresso capsules they should be refilled.

Miinukset: Thought there would have been a pool and spa

Plussat: The staff were 1st class but the rooms difficult to access as we had to go u to the 3rd floor to access a 1st floor room. Too many stairs and at least 2 of my friends could not have managed. Overall the rooms were very good , the staff excellent but the layout very poor.

Plussat: Awesome property with very kind and understanding staff

Miinukset: Nothing

Plussat: Excellent stay! The staff was friendly and eager to please. The room was clean and the bed was luxurious. The bar and rooftop patio were a wonderful surprise and the location was great. A short walk to the Royal Mile and close to the train station.

Plussat: Maintenance staff, helped with luggage problem

Miinukset: Bathroom sink would not drain, hotel seemed old

Plussat: Hotellissa harmoninen ilmapiiri, paras mahdollinen sänky, viihtyisä baari tulineen ja viskeineen.

Miinukset: Likainen kylpyhuone, hidas huonepalvelu.

Plussat: Ambience of the bar & cocktail choices

Plussat: Comfy bed. Friendly staff. Super breakfast.

Miinukset: Not enough coffee/tea etc in room. Shower pressure very poor. Need more complimentary tea and coffee and sugar etc

Plussat: Great location . Exceptionally clean rooms

Miinukset: Breakfast was poor . Stayed for 2 nights and had to constantly ask for things to be topped up. Poor staff ratio for number of guests which resulted in frustration by some of the guests

Plussat: Location excellent

Miinukset: Room..8th floor...Only half a room with ceiling level! Half a bathroom with ceiling level! Very cramped space!

Plussat: Fab location, very comfortable beds and very clean. 10/10

Plussat: Great hotel, super comfortable bed, clean and tidy room Location was great and handy for all trips in and around Edinburgh

Plussat: Every thing was perfect

Miinukset: Nothing

Plussat: Nearby attractions. Clean. Nice to have small “market” in lobby. Restaurant was lovely especially with the live music.

Miinukset: Not so family friendly. More for business travellers it seems. Parking not good for travellers with a lot of luggage.

Plussat: Walking distance to George St., Edinburgh Castle, etc - clean, newer rooms - friendly, helpful staff - nice patio and bar. Very good value for a very pleasant stay.

Miinukset: N/A

Plussat: Excellent location, quiet room, friendly efficient staff

Miinukset: Nothing

Plussat: Good coffee.

Miinukset: Breakfast very disappointing. Crowded set up. Items food crockery not replenished or in short supply. Disappointing.

Plussat: Final person we dealt with was helpful

Miinukset: Hotel did not allocate the rooms we asked for or provide the facilities we requested. Paid 6 months in advance and staff were unhelpful about checking us in.

Plussat: Adjustable air con was great Room was very comfortable and loved the extra large bed Large television also great Very quiet No unwanted noise

Miinukset: Nothing in particular

Plussat: Good location nice room . Staff very helpful

Miinukset: Breakfast was very poor both in quality and choice .