Edinburgh hotellit lähellä Scottish Parliament Building

Plussat: Sijainti oli loistava ja palvelu pelasi!

Plussat: Staff very helpful but room not ready, 3.45 before ready

Plussat: Top class

Miinukset: None

Plussat: Staff was wonderful, super efficient and friendly.

Miinukset: Room service food was a bit bland, breakfast buffet was over priced

Plussat: I told them I am severely asthmatic. When I walked into the room I immediately smelled musty old rug that was cleaned at least dozens of times and exhausted its useful life a long time ago. I went back to the front desk and told them needed a different room for medical reasons and willing to pay more. The front desk person and the day manager told me that they did not have availability without any serious they said no without any consideration and force me to sleep in this room where I ended up wheezing all night. They also lied to me that all the rooms were renovated at the same time and were the same. And it turns out that there were at least a few rooms available.

Miinukset: The front desk staff should care about the wellbeing of their customers. Poorly trained and inconsiderate.

Plussat: Extremely comfortable bed

Miinukset: Nothing

Plussat: Great central location. Room was excellent.

Miinukset: Poor service in Brasserie restaurant. Manager did resolve.

Plussat: Staff excellent very tastefully decorated

Miinukset: Dinner a little pricey but it is Michelin Star

Plussat: The service was impeccable without feeling stuffy. Everyone was very friendly and left a person feeling well cared for. One gets a sense that the folks here truly enjoy and take pride in what they do.

Miinukset: Nothing

Plussat: Bed was heaven and the sheets were so soft. Both the private whiskey bar and the regular bar were fantastic! Robert shared lots of information for a first time whiskey taster like me! Hotel is old charm paired with modern furnishings. High ceilings in our room was s plus !

Miinukset: Service at the restaurant for dinner both nights was very slow. Our waiter was good but kitchen really slow. Perhaps under staffed a bit. Food good!

Plussat: The hotel and general ambiance

Miinukset: We received a call from reception at 10.30 PM informing us that there was a complaint about noise. We were watching the Graham Norton show on the TV at what we thought was a reasonable sound level - the very facility I would have thought the TV was provided for. Of course in response we turned the volume down until we could barely hear the TV which spoiled our enjoyment of the programme and the remainder of the stay. It was disappointing that hotel staff didn't verify the complaint, but simply passed it on - not I think a sufficient level of service for the quality of hotel the Balmoral is. We take an annual trip as a treat from the stressful job of teaching - often in Edinburgh and have never been accused of this type of behaviour before and I think that we in future will revert to one of Edinburgh's other fine hotels as we want to reduce, not increase our stress.

Plussat: The staff and facilities were excellent. We're coming back here after staying in other Edinburgh hotels and this is by far the best

Miinukset: There was nothing mot to like

Plussat: The bar was ok but small for the size of the hotel. The back door to Waverley train station.

Miinukset: The room was very disappointing for the price, which was expensive, as it was a Master Suite. No bathrobes or slippers in room, had to ring reception for them. Wardrobe too small. View was rubbish as there wasn't one & we were on 9th floor. Room was very bland, no personality, needed pictures with colours on walls. It was a 60th Birthday weekend & were told a card would be in room but we're still waiting for it! Breakfast disappointing. We've had better in a 3 Star hotel! We would not stay there again.

Plussat: Tilava huone. Suuri sänky. Toimiva ilmastointi. Hiljainen.

Miinukset: nettiin ei aina päässyt

Plussat: Very central, quiet & lovely clean rooms

Miinukset: Steam room wasn’t working !

Plussat: The room was immensely comfortable for our time spent. We particularly enjoyed filtering our coffee in the morning ha.

Plussat: The room was excelent

Plussat: The location is perfect, close to Waverly Station and to the Airport Express bus. It was extremely quiet and the facilities are excellent. Staff is friendly and helpful.

Miinukset: Temporary week-long road closures beyond the control of the hotel were an inconvenience. However, they compensated for that by giving us an upgrade.

Plussat: Great place. Upscale amenities. Wish stayed longer.

Miinukset: Nothing

Plussat: Lift down and up to Station level. Luxurious comfort of bedroom and bathroom.

Miinukset: No ramps for pulling luggage up??!

Plussat: Very comfortable bed and the bedroom and bathroom were very clean and inviting

Miinukset: The only minor thing was the shower door leaked leaving water on the bathroom floor

Plussat: Close to Waverley Station

Plussat: Erinomainen sijainti, josta helppo liikkua kävellen. Ystävällinen, auttavainen henkilökunta erityisesti vastaanotossa. Huone oli tilava, siisti ja valoisa.

Plussat: Hotel is nice but nothing too fancy. Staff was friendly and location was great-easy access to the Old and New Town and right next to the train. They upgraded us to a bigger room; it was so so nice to have some more space after being cramped in London.

Miinukset: Hotel seemed a tiny bit run down but it was still clean so all good!

Plussat: Erinomainen aamiainen

Miinukset: Aamiaishenkilökunta ei hymyillyt kertaakaan.

Plussat: Great location, great very clean room. Friendly helpful staff

Miinukset: Everything was excellent. Nothing to complain about.

Plussat: The staff are lovely and it’s a great location. The food in the bar was great and the mud slide cocktail a must!

Miinukset: The breakfast. Had and early start and my mistake was I didn’t check the price. £24 for shop bought granola and nothing else inspiring. I ordered an off the menu avocado on toast and it was TINY. The breakfast is an absolute rip off.

Plussat: Location - On Royal Mile close to castle, numerous bars, cafe's etc and Train station. Very spacey bedroom (Superior Double type) Superb breakfast with wide choice to suit all tastes with very attentive staff.

Miinukset: Nothing of note personally but noticed that attached car park had a daily charge, although discounted for guests. On top floors even number rooms have a chance of a decent view over to the water.

Plussat: Room clean and comfy. Staff great

Miinukset: Bit noisy with the bars outside. Breakfast o -1 a bit dingy

Plussat: Spacious suite living room, separate half guest bath, Decent breakfast with separate order menu, gym had free weights to 30kg, location is on royal mile down road from castle (but for Christmas markets and shopping, a princess street hotel would been better), overall friendly staff.

Miinukset: 1. For a royal mile suite, main bathroom was standard. Overly spacious living room really could’ve spared space for a more comfortable bathroom befitting suite. 2. Website advertised kids eat free. However, when we ordered meals for the kids via room service, we were told it’s not free. Extremely deceptive and off putting of brand. 3. I emailed the hotel 1 week in advance of 4-day stay and asked for milk, orange juice, and water in room stocked and included room mini fridge. Email from customer service acknowledged request and even confirmed we still wanted wine and beer - a nice catch! However, when we arrived, we were informed juice and milk not included. False service promise should’ve not been made. Room service food was Not worth price (pizza, burger, and kids chicken meal were only ok but far more expensive than eaterery options all around).

Plussat: Location of the hotel was superb. The staff were friendly. We had a noisy room when we arrived, but the duty manager helped us move, and we were very pleased with our stay.

Miinukset: The Gym was basic, needed more equipment.

Plussat: Good location and excellent breakfast

Miinukset: body wash provided in room - only shampoo & conditioner

Plussat: Great location

Plussat: Location, cleanliness, bedrooms

Miinukset: Noisy bar area. Small pool

Plussat: At the heart of the Royal Mile

Miinukset: The service was just so so. The receptionist was just like a robot going through the check-in process

Plussat: We stayed here for my sisters birthday staff were so friendly and welcoming and nothing was a bother. Fantastic hotel will def be back

Plussat: Lovely room, comfortable bed, good shower, helpful staff

Miinukset: Breakfast should have been included. Also no coffee maker in room

Plussat: Grand cafe food and complementary whisky in the room

Miinukset: Breakfast variety

Plussat: The location is perfect for exploring the city

Miinukset: The breakfast was disappointing and far from traditional

Plussat: Room was lovely comfortable bed great facilities

Miinukset: Not keen on the breakfast menu

Plussat: Very good location!

Miinukset: Breakfast not included in expensive hotel price

Plussat: Location & rooms

Miinukset: No good in-house restaurant

Plussat: The location was good and the bed was comfy.

Miinukset: The facilities badly need to be upgraded. The building has nice bones but it is tattered and worn out. There was extensive mold growth in our bathroom window all up onto the ceiling. It looked like it had been painted over instead of remediated. The shower/tub drained very slowly and the water was lukewarm. The room did not feel clean and the carpets seemed dirty. Also the breakfast had lots to offer but it was not good quality. This hotel is very over- priced and I would not stay here again.

Plussat: The staff were very helpful & friendly, the facilities in the room were excellent.

Miinukset: I found the switching for the lights a little strange

Plussat: The staff was amazing, friendly, answered all questions we had before we got there.

Miinukset: Nothing, again the staff at the Scotsman was awesome!

Plussat: We had a warm welcome and our room was ready although we came one hour earlier as planned. The location is simply perfect and we love the newly opened 'The Grand Cafe' for Snacks, Dinner & Drinks. Thank you. We will return soon for a longer visit.

Miinukset: -

Plussat: Great location. Good breakfast; lot of variety.

Miinukset: Renovations in progress. Understandable situation.

Plussat: The location is excellent, right next to the train station, although it's maybe not so obvious how to get into the hotel (I went up the Scotsman steps which may not have been necessary). The room was very luxurious and really lived up to the "Deluxe" billing. The staff were very friendly and helpful and managed to accommodate my request to check in a little early.

Miinukset: For the price, and it was quite expensive, I would have expected to have had breakfast included. There was some renovation work ongoing at the time which spoiled the finesse a little, but didn't detract from a very pleasant stay.

Plussat: I liked the location because it is in the old town and it is very close to the castle The room was pretty. The breakfast was good.

Miinukset: One of the elevator was broken The staff seemed not enough as we had to wait several times to be served at reception.

Plussat: Location Heating in bathroom floor

Miinukset: Breakfast needs improvement Lack of management

Plussat: The location in Old Town was right off the Royal Mile. Easy walking distance to the Castle and most attractions. The staff were very friendly and were quite good at recommending great restaurants and getting us reservations. There are a bunch of excellent restaurants within a short distance from the hotel: Howie's, Mussels & Steak, The Outsider.

Miinukset: The bedroom end tables in our room were very low compared to the height of the bed. A bit unusual. Other that that small detail we enjoyed our stay immensely.

Plussat: Absolutely loved our stay here - the whole vibe was very modern, staff were so helpful and friendly, rooms are gorgeous, views out of this world & perfect central location

Miinukset: One teeny tiny complaint was that the mirrors in the bathrooms/sliding doors had splash marks on & were dirty

Plussat: Tyylikäs sisustus yleisissä tiloissa ja huoneissa. Hyvät sängyt, hiljaiset huoneet. Hyvä varustelu huoneissa. Aamiainen monipuolinen, hyviä vaihtoehtoja tilattavissa listalta. Erinomaista ja asiantuntevaa toimintaa respassa.

Plussat: Room was very comfortable. Staff very helpful. Overall a very enjoyable stay.

Miinukset: Nothing I didn't like but if your asking. Most people leave the Hotel for breakfast. I presume this is due to cost.

Plussat: The breakfast was excellent but on 2 out of our 3 mornings the breakfast staff were very inattentive.

Miinukset: The lift was diabolical. It seemed like was only one lift for the hotel which was very poor. We were travelling with my elderly parents, otherwise we would have taken the stairs. On booking I requested ajoining rooms, again as we were with my parents. We were given rooms 3 floors apart!

Plussat: Respan Matt oli ystävällinen ja avulias

Miinukset: Respan naisen ylimielisyys kun kerroimme että huoneessa on kuuma kun ilmastointi ei toimi. Kertoi Skotlannissa olevan kuumaa!! 17 astetta ulkona kuuma?

Plussat: The room has a wonderfully commanding view of the spires of the old town and the sea. The 180 degree view .... was amazing! We had room 503....it’s large and modern with a Pepto Bizmol pink bathroom and heated bathroom floor.

Miinukset: A lot was terrible at this hotel. The absence of a doorman to help with your luggage upon arrival or to hail a cab was just awful. The parking garage is a few blocks away which is Extremely inconvenient. The staff was DREADFUL except the lad who we gave our key to as we left. The room was frigid and the heat was turned off each day. The lights are run by the room card inserted in a slot by the door. This sometimes worked ....most of the time it didn’t. We had to ask twice for them to clean the room. The room service menu needs better descriptions of the food. The club sandwich had the crust cut off and had a fried egg on it.... besides that it fell apart in your hands. Lol ! We were told breakfast went to 10:30 am but when we got there at 10:10 am they told us breakfast was over.... I literally pleaded that We we’re told breakfast went to 10:30.... we felt like they did us a favor feeding us!!! Every employee we met you felt like they could care less and were really not helpful. We met a couple who had been looking for their room for literally over an hour before we showed them where their room was. The elevator was always full of guests complaining. But the final straw was we went out to dinner and looked forward to eating the chocolates we received when we arrived but they were GONE. We called the desk to ask for another sack of chocolate..... it took hours and 3 phone calls . We expected to do laundry but with the awful service we decided not to risk it!!! At the heart of any hotel is the service and that is sadly missing at the Radisson Collective! This was by far the worst service of ANY hotel on our trip.

Plussat: Room quality was excellent as was the location

Miinukset: Room temperature was a little too high

Plussat: Best sleep I’ve had in a long time and the room had beautiful views

Plussat: The location was great!

Miinukset: The breakfast was quite bad, I got hair in the breakfast bacon.... The room was dirty when we arrived and it was stop in the sink that no one did anything about but after two days. The bed was loud when you moved at night. I actually expected a higher standard for this price.