Edinburgh hotellit lähellä Scottish Parliament Building

Plussat: Impeccable elegance.

Plussat: Zoltan at reception was a star. The restaurant and bar team were efficient and friendly. Rooms were clean and well appointed. Looking forward to our next visit

Plussat: I told them I am severely asthmatic. When I walked into the room I immediately smelled musty old rug that was cleaned at least dozens of times and exhausted its useful life a long time ago. I went back to the front desk and told them needed a different room for medical reasons and willing to pay more. The front desk person and the day manager told me that they did not have availability without any serious they said no without any consideration and force me to sleep in this room where I ended up wheezing all night. They also lied to me that all the rooms were renovated at the same time and were the same. And it turns out that there were at least a few rooms available.

Miinukset: The front desk staff should care about the wellbeing of their customers. Poorly trained and inconsiderate.

Plussat: The Number One was a tremendous experience. The hotel and restaurant staff could not have been better during our stay. I would simply say keep it up!

Plussat: Beautiful historic hotel in the perfect location. The staff could not have done more to be helpful. The room was beautifully decorated and extremely comfortable. The bathroom was spectacular.

Miinukset: The light level in the room was so subdued that it was difficult to see inside your suitcase. Other than that no complaints at all.

Plussat: the staff were lovely

Miinukset: booked double executive room, but think we got a budget room double bed two different height mattresses. asked them to sort it, they didnt. bathroom poor room smaller than stated in description

Plussat: very very good had all we required

Miinukset: Evert up its standard

Plussat: Everything about this hotel is fantastic, and consistently so. The service in particular is always outstanding.

Plussat: The One restaurant has excellent and unusual food servewd by impecably trained servers.

Plussat: Hotel staff are very attentive and quality of the meals excellent.

Plussat: The restaurant "Number one": excellent staff, good food. The location of the hotel and the view on the old city.

Miinukset: Very noisy hotel, not enough privacy: train station beneath the hotel, doors being smashed all day, staff knocking on doors to check on the room too often. The room had not been refurbished in a very long time. The bed was not particularly confortable. Much too expensive for the service provided and quality of the rooms.

Plussat: Lovely room, thoughtfully decorated, wonderful service.

Plussat: All the amenities. Plenty of outlets, USB too.

Miinukset: Rooms are too small

Plussat: Staff were excellent Breakfast varied and high quality Location perfect for seeing Edinburgh

Miinukset: Niggly maintenance issues eg door handles broken, shower pulsed hot and cold, noisy plumbing

Plussat: room only option - safe facility - reception staff very helpful - location

Miinukset: no bath but shower was good

Plussat: Very nice and comfortable room.

Plussat: Nice modern hotel in a quiet side street, very close to the theatre we were attending that night. Pleasant reception staff both on arrival and when leaving.

Miinukset: Attention to detail with regards to cleanliness, bedside tables and desk were very sticky, everything else was fine.

Plussat: Staff were very helpfull. The location of the hotel to the conference just across the road was excellent.

Miinukset: The heating system in the bedroom was quiet noisy when it was on.

Plussat: Ideal location, good food and with private parking

Plussat: Hyvä sijainti, siisti ja rauhallinen.

Miinukset: Niukka aamiainen verattuna mannermaiseen tasoon.

Plussat: henkilökunta oli ystävällinen ja auttavainen, erityisen mukavaa oli,että huonepalvelun hinta ei ollut kohtuuton verrattuna esim. hotellin ravintolan hintoihin. Yksin matkustava ei välttämättä halua istua ravintolassa yksin syömässä.

Miinukset: vastaanototssa ohjattiin väärään osoitteeseen kysysessäni missä koulutustilat olivat. Tilat olivat lähellä ja osoite oli tiedossa. Silti ohjattiin väärin. Olisin olettanut vieressä olevan kolutustilan olevan tiedossa.

Miinukset: Kylpyhuoneen oven kahva kiristettävä. Suihkun roiskesuoja myös löysällä.

Plussat: Very nice modern rooms, good location & very good value.

Plussat: Everything!

Plussat: Helpful welcoming staff. Well located for the city centre.

Plussat: A good clean well run hotel with friendly and helpfull staff .

Plussat: Beautiful, excellent location

Miinukset: No coffee or non caloric sweetener in room

Plussat: Amazing hotel in a great location. Don't miss the wonderful nearby Southern Cross Cafe!

Plussat: the location it was right in the middle of nearly everything we went to go and see. It was also right next to the train station which is how we arrived.

Miinukset: the cold shower on Saturday and Sunday that was not fun. If you are going to charge premium price than it better be a premium hotel. It certainly not a 4 star hotel given the maintenance of their equipment. They need to replace the boiler, I heard it was not the first time they only had cold showers

Plussat: Using the Vermillion lounge in the evening for a quiet drink was very pleasant. The Scottish chap with very short hair who attends the door in reception is a great asset to the hotel. We came accross him on several occasions he was always helpful, pleasant, professional and friendly, give him a large pay rise!!!!

Miinukset: We had some difficulty getting drinks in the Vermillion lounge. I dialed the number on the card as suggested but no answer. The chap from Chile who is studying for a Master in economic development sorted us out in the end, another significant asset for you hotel I hope you look after him

Plussat: Friendly helpful staff, very comfortable room, excellent service

Plussat: the staff were extremly friendly

Plussat: The quality fo the room was excellent and the free upgrade was very much appreciated, as were all the little extra touches.

Miinukset: The breakfast.

Plussat: We were upgraded to the publisher suite which was spacious and atmospheric. This really helped to make toe stay memorable. The staff were friendly and obliging. Overall an excellent service.

Plussat: Mutkaton, joustava ja henkilökohtainen palvelu. Kaunis design hotellin yleisissä tiloissa. Yöllä rauhallista ja hiljaista

Miinukset: Studio-huoneen sänky liian kapea kahdelle eikä huone muutenkaan niin viihtyisä. Ei vastannut esitteen kuvia. Kokolattiamatot ei sovellu allergisille.

Plussat: Everything!!!! The staff were excellent throughout- ur room was very spacious with a brilliant view over Edinburgh. Restaurant and bar were fabulous and enjoyed having the luxury of the spa right on the doorstep. Fabulously central location.

Plussat: The helpful staff

Miinukset: Could benefit from air conditioning

Plussat: All of the staff where extremely helpful.

Plussat: So very central. Useful to be able to get to the Waverley Station via the lower back door which was just a case of crossing the road to the station. Would be useful to enable access for booking into the hotel. Staff were helpful and friendly with no exceptions.

Miinukset: There was no 'heart' to the hotel. No where to sit peacefully other than the Bistro which was open to other customers and did not have seats to lounge in.

Plussat: Staff welcoming and courteous. Good size rooms and facilities excellent

Plussat: Location, early check in, fab breakfast, good drinks and dinner....

Miinukset: Can't think of anything

Plussat: Great location, superb interior design of the room. Very modern style

Miinukset: In-hotel gym was temporarely out of service bu the hotel offered a free entry at a partner gym

Plussat: Spacious suite living room, separate half guest bath, Decent breakfast with separate order menu, gym had free weights to 30kg, location is on royal mile down road from castle (but for Christmas markets and shopping, a princess street hotel would been better), overall friendly staff.

Miinukset: 1. For a royal mile suite, main bathroom was standard. Overly spacious living room really could’ve spared space for a more comfortable bathroom befitting suite. 2. Website advertised kids eat free. However, when we ordered meals for the kids via room service, we were told it’s not free. Extremely deceptive and off putting of brand. 3. I emailed the hotel 1 week in advance of 4-day stay and asked for milk, orange juice, and water in room stocked and included room mini fridge. Email from customer service acknowledged request and even confirmed we still wanted wine and beer - a nice catch! However, when we arrived, we were informed juice and milk not included. False service promise should’ve not been made. Room service food was Not worth price (pizza, burger, and kids chicken meal were only ok but far more expensive than eaterery options all around).

Plussat: Breakfast was amazing! Staff were very helpful and hospitality was good

Miinukset: The fridges were dirty and the carpets could do with new ones

Plussat: The room

Miinukset: There was a refurb going on so had to put up with constant drilling was not relaxing

Plussat: Old world charm meets modern amenities- you can't go wrong with this hotel right on the royal mike in Edinburgh. Excellent staff, well maintained rooms, and full service. Health club has good assortment of machines and free weights.

Miinukset: It's bloody cloudy in Scotland- spent an entire week and didn't see the sun once.

Plussat: the proximity to the main Edinburgh attractions, parking availability, supply of extra pillows, big rooms.

Plussat: good facility. hospitallity of staffs. and location.

Miinukset: somehow internet is not working properly good in both case of WIFI nor Wired connection.

Plussat: Easy to drive to and park my car. Ideal city centre location. Exclusive hotel for a rugby supporter's weekend.

Plussat: Room was very comfortable. There was lots of choice for breakfast. The hotel location was very good for castle and other attractions. We were near lots of restaurants.

Plussat: The upgraded room was appreciated we will stay here again.

Miinukset: Did not have breakfast - thought that £16.50 was expensive

Plussat: Henkilökunta oli todella palvelualtista, aamiainen ja sijainti oli hyvä.

Miinukset: Petyin kylpyläosastoon todella. Valitsimme hotellin sillä perusteella ja todellisuus ei vastannut odotuksiamme. Uima-allas oli vain 10 m pitkä ja vettä ei ilmeisesti vaihdettu riittävän usein (klooria kyllä käytettiin, mutta vesi oli sameaa), pesutilat kylpyläosastolla olivat nuhjuiset. Saunaa ei voinut käyttää oikein, kaikki kuuma ilma meni kiukaan päällä olevasta räppänästä suoraan ulos. Pukeutumistilat olivat epäkäytännölliset. Tuoksun perusteella tiloissa on jonkinlaista kosteusongelmaa. En käyttäisi kyseisestä tilasta sanaa kylpyläosasto.

Plussat: Erinomainen sijainti. Hotellisssa erittäin ystävällinen henkilökunta.

Miinukset: Aamiainen hieman kallis.

Plussat: Todella viihtyisä hotelli ja loistava sijainti. Matkustimme perheen kanssa ja erityinen plussa todella isosta huoneesta rauhallisessa paikassa (käytävän viimeinen huone).

Miinukset: Ei.

Plussat: Aivan keskeinen sijainti. Punttisali oli kohtuullisen hyvä, saisi olla vielä hedelmiä tms.

Miinukset: Vieressä viiteen asti yöllä aukioleva pubi, josta kantautuu mölinää läpi yön. Jos ei muista laittaa "älä häiritse"-lappua oveen, alkaa siivoajien koputtelu jo klo 8 jälkeen.

Plussat: Erinomainen sijainti ja erinomainen ystävällinen, avulias palvelu.

Miinukset: Festivaalien aikana kuului jonkin verran yöllä äänet kadulta.

Plussat: Good car parking. Close to city center. Great breakfast. Frendley staff

Plussat: Location

Miinukset: Carpet was filthy upon check in trash from previous guest was still there. Hair in shower stall dirty sock under bed. Room was extremely hot and unable to sleep from bar noise screaming at 4 am. Room was extremely overpriced as I would rate this hotel one star. I would never stay at another Ibis

Plussat: It is centrally located so we found it very convenient for a short weekend trip.

Miinukset: The room was small. We would prefer indoor slippers within the room but otherwise, the hotel was clean and served its purpose well for a weekend trip to Edinburgh.

Plussat: The hotel was perfetly located and very clean, management was competent and friendly.

Miinukset: The price was on the higher side, I dd not even find a complimentar water in my room. This was less than expected.

Plussat: Mukava hotelli ja sijainti erinomainen. Kaikki kävelymatkan päässä. Siisti huone ja plussana erityisesti huoneen maksuton kahvi & tee. Ystävällinen henkilökunta.

Miinukset: Wc/kylpyhuone tosiaan oli pieni, mutta jos ei anna sen haitata niin kaikki ok.

Plussat: Perfect location and good value for money

Miinukset: Bed - not the most confortable one...

Plussat: Great location, clean rooms, excellent shower, friendly staff...good value for money.

Miinukset: No real negatives for the price.

Plussat: Excellent central location particularly for places of interest. Large room with comfy bed. Staff pleasant and helpful.

Miinukset: Bathrooms very compact

Plussat: Nice quiet hotel with friendly staff.

Miinukset: None

Plussat: Pleasant, helpful staff. Nice room, clean.

Miinukset: Some guests were a bit noisy, running through the corridors whilst drunk.

Plussat: Size of room; check-out time; reaction to things needing attention; friendly staff; comfortable bed; great location

Miinukset: Bathroom a bit small, cramped and no ventilation; couldn't open/shut the window without getting someone to unlock; in spite of filling in a form on arrival, the room wasn't registered in my name, so when my taxi came they couldn't get in touch with me and sent it away! (But they got me another one almost immediately). Bar too small and too visible to be relaxing.

Plussat: Very comfortable; excellent sound-proofing of room with air conditioning to keep it cool

Miinukset: Front desk staff seemed a bit overworked (but very busy time of year)

Plussat: The hotel is modern with comfortable rooms. There is a good provision of a variety of meals and snacks 24hrs, even breakfast facilities before 5.30am. Location is a short walk to the Airport Bus.

Miinukset: Too much noise throughout the night from people making their way home from clubs etc

Plussat: Rooms were lovely and beds very comfy. Bathroom very modern and shower was amazing.

Miinukset: Requested an iron in the room prior to arrival but it wasn't there. The heating came on at 6am and was very noisy. This woke my partner and I up and we couldn't get back to sleep with the noise. The tea/coffee machine in the room did not work. Left my straighteners behind in the room but when I contacted the hotel to enquire about this they said they checked and they were not there. That is a mystery to me.

Plussat: the hotel is stunning, very unique, modern and a great place to chill out after being round the shops in edinburgh

Plussat: The room was excellent , staff were extremely helpful and polite .

Plussat: Very friendly and efficient staff. Luxurious contemporary feel / look. Nice breakfast. Upgrade unexpected, but very much appreciated - nice touch.

Miinukset: Difficult to get room wamer with controls. was not freezing cold but my wife would have preferred it warmer. Couldn't seem to watch different channels on the different TV's at the same time, but this may not have been possible anyway!

Plussat: The comfortable rooms and central location and choice to stay in the Hotel or not.

Plussat: beautiful design, great location, friendly and helpful staff

Plussat: Central location, especially for the Tatoo

Miinukset: Hardest bed we have seen on this month long trip. Inadequate luggage racks or space for clothing storage. It would be ok for an over nighter but not for someone on a long trip. Out of 6 hotels we have stayed in so far on this trip, your was the only one without a bath tub.

Miinukset: was very noisy, did not receive free paper that we were offered.. Design was nice but that should not qualify for a 5 stars, was 3/4..

Plussat: Attention to detail, throughout the hotel

Plussat: The design of the hotel was really modern but still comfortable.

Miinukset: When we arrived I was not expecting to have £100 per night deducted from my bank account, especially since we had already paid for it in full. Fine if you have a credit card as you dont notice the money leaving your a/c (its refunded when you check out) but if you dont have a credit card (I dont) then they ask for a debit card which means that you are money short in your account. If this had been mentioned prior to booking then maybe I would have reconsidered staying there. Its ok if they had just taken the card details but to acutally take the money was unexpected and quite unfair to say that we had already paid for the room etc. There was no warning of this and it was lucky that I had plenty of funds in the account!

Plussat: Fresh looking hotel

Miinukset: Tv did not work despite changing rooms. No fresh black pepper or brown sauce available at breakfast. Waiter unable to confirm the Scottish Breakfast ingredients. Unable to access restaurant from lift as doors locked.

Plussat: I arrived from the US a 6:45 am. I got to the Residence Inn at about 8 am-well before standard check-in. Sara at the front desk was awesome! She offered me coffee and breakfast, and to watch my luggage until my room became ready. And at 10:30am, she gave me my room keys. Thank you for being so very friendly and accommodating!

Miinukset: The reception staff was awesome. The bathroom in the room however is where I had an issue. I didn’t notice until I took a shower that night but there was mold ALL OVER the ceiling and in the corners of the bathroom. I brought it up to the staff in the morning and they said that they would get it cleaned off. I came back to the room that evening and there was still mold on the ceiling. I looked like they tried to get off some of the bigger spots and then just gave up half way through. It was brought up to them again and I got the same BS answer/result. Luckily we were checking out the next morning. I definitely won’t be staying here again. The staff can’t even take mold issues that can affect someone health seriously.

Plussat: Very helpful staff all around. And an amazing breakfast

Plussat: Some of the best staff at a hotel I have ever encountered. Extremely helpful and friendly. Good location, but fabulous facility, big modern room, great shower. Highly recommend for all travelers, especially those that will be in Edinburgh for multiple days. Really good breakfast, as well.