The Ben Doran Guest House

Clean, friendly and convenient, the breakfast was excellent, and the availability of off-street parking in this part of the city is a bonus

No

I liked the basement room itself and the fact that guests who are given this room have, in effect, their own front door. I also liked the bright, clean breakfast room, the table linen, the qhality of the food (coffee excepted!) and the efficient waitress service.

I did not like the cramped toilet space, the broken wash-basin fitting and the missing light bulbs (one dead inside and 3 dead outside in the dark staircase leading down to the basement) I was surprised to find an establishment like this still offering instant coffee. Why not ground coffee in cafetieres?

Reasonably convenient location.

Did not live up to its 4 star grade, certainly not what I would expect from this grade of establishment, other than the price which was 4 star. A four star guest house should at least have a sitting room for guests and breakfast cooked fresh to order, and not left gently getting cold before guests serve themselves. We ate at 8am, the beginning of breakfast time, and the bacon etc was underheated

We were disappointed not to get 4 star facilities the ben doran boasts it is over priced and over rated

The "hotel" was not a hotel but a 3 star B&B tea making facilities were on the landing to be shared by all. The buffet breakfast was cold and served in a slow cooker there was no lounge to sit although they did advertise a library we didn,t see any evidence of one. We had to insist on getting an evening meal which was advertised this was over priced We thought at £133 per night we would be getting

quiet, friendly and helpfull staff