Encamp hotellia

Plussat: The apartment is modern well equiped and clean.

Miinukset: Unfortunately our room faced the main road so it was really noisy, Window glasses are noise protective, but we had to open them as it was a hot summer day, and there is no air condition. I advise for all guests to ask a room which does not face the road as the traffic is huge even at night.

Plussat: The location can’t be better and the beds were too comfortable. Staff always have a smile for you.

Miinukset: The coffee wasn’t good at all.

Plussat: Great Staff ,room spacious handy little washing up kit x thank you

Miinukset: Sofa bed uncomfortable

Plussat: Nice and spacious apartment with everything you’d need for a short stay. The staff were friendly. There’s a grocery store, a restaurant and a bus stop nearby. It’s located very close to the ski lift.

Miinukset: The sofa bed in the living room was not very comfortable.

Plussat: Great hotel, awesome service, perfect location - totally recommended!

Plussat: Great location, large breakfast, fine private jacuzzi and hammam (for extra fee)

Miinukset: Having half day skiing on departure day we would have liked to check-out one hour later than standard - was offered for 20 eur only..

Plussat: Amazing location and facilities the room was big and it was a spacious apartment. The staff were wonderful and the bar, restaurant, ski shop and spa facilities were all very nice. The staff were fabulous.

Miinukset: Th auto heating system was confusing, couldn't get the apartment to heat but the staff sorted this quickly. Breakfast was great, but dinner was overcooked.

Plussat: we liked very much the view from the balcony

Plussat: Very good value, good location. Secure parking for our motorbikes. This place has a distinctly 70s setup but is very clean and well maintained. Breakfast is good.

Miinukset: Bit dated inside but almost to the point of being cool again!

Plussat: Second stay here. A great family run hotel with nice staff ( same as 2 years ago ). Room a bit compact but has all the usual amenities plus a balcony and heaps of hot water. We had half board and found the food good and bottles of wine at 5 euros must be best value in Andorra. Convenient location for Funicamp gondala ( walk or free bus ) and supermarket only 2 mins walk away. On site parking available.

Miinukset: Hotel is very popular with Russian ski groups.

Plussat: Cute little hotel. Nothing extraordinary, but a great price. The staff is very friendly and the location is gorgeous.

Plussat: Large room,good location,with views of the river.Friendly owners,free parking and a great breakfast.

Plussat: The size of the room, the outlook/view and the lovely balcony, the bathroom and toiletries provided, the range of channels on the t.v., the peace and tranquility, the warm welcome from the proprietors, their friendliness and desire to do their best to provide everything you need, the friendliness and smiles from the other staff, the choice for breakfast and the extremely varied, and very reasonably priced dinner menu, the meals were excellent, and the free parking.

Miinukset: Nothing.

Plussat: Could park our motorbikes in the hotel's garage. Staff friendly.

Miinukset: No air con or fan in the room.

Plussat: Great location. Good breakfast. Friendly efficient staff

Plussat: Nice location. Short drive to funicular, although it was quite crowded. The dinner was and pool table were great.

Miinukset: Boot dried would have been nice. As the funicular is quite busy, the earlier (before 8) breakfast time would be feasible.

Plussat: Great place. Nice breakfast.

Miinukset: Nil

Plussat: Only used the hotel as an overnight stopover but found it very comfortable and both rooms were really clean and in very good condition. The staff were really nice and extremely friendly and the measures in the bar were more than generous!! The surrounding area is very beautiful and quiet.

Miinukset: Only minor grumble was that the bedrooms aren't non-smoking and one of the two we had, had been used by smokers quick airing and it was fine.

Plussat: perfectly clean, nice and clean bathroom

Miinukset: breakfast - they didn't refill the food so after 10 min the buffet was nearly empty.

Plussat: The staff was friendly, very welcoming. Good location. Very tasty diner.

Miinukset: Very simple breakfast: bread, jam, cheese, sausage, sweet cakes. No eggs, omelettes, vegetables... It's a very hard pillows.

Miinukset: Tiny double room. No english speaker in reception, otherwise ok.

Plussat: Everything was so well taken care of it was spotless. This is an older hotel and from the pictures you expect it to be simple and ordinary. But, you can tell how much care goes into keeping the place extra clean and adding small special touches. The staff are excellent and you can see how much pride they take in the place. We loved our stay here.

Miinukset: The bed coverings were a little dated.

Plussat: The cleanliness, the location, free ski-buses, dinners

Plussat: Nice and friendly personal. Good location. Excellent diner :)

Plussat: Brilliant and very helpful staff. We felt like family members. Great food with bottle of wine every dinner.

Miinukset: Decorations style.

Plussat: It was in a good location for the bus!

Miinukset: We have been travelling Europe over the last week and staying in various hotels, so have become used to continental breakfasts. This was the worst. Budget chains are far superior. The bread was stale, the fruit juice watery, coffee never full. Cheap margarine not butter. I’m a non meat eater the cheese was on the same cracked platter with one set of tongs as the cooked meat. We had a drink in the bar a sangria (very small) 1.60€ a Bailey 5.00€ it’s only 10€ in the shops for a litre. The room temperature varied and you have no control over it. But the worst bit. The shower is over the bath which has no mat or texture to provide grip. I slipped and bashed myself up quite badly. When we reported it the owner gave the most half hearted apology I have ever heard! Someone with less padding could have seriously hurt themselves. Disgusting behaviour.

Plussat: Breakfast OK

Miinukset: Person at reception was correct, but not very welcoming.

Plussat: - The room is clean. It is being cleaned every day! - You can order a tasty and delicious dinner of 2 main dishes (like baked lamb or swordfish) and 1 desert for really good price! - Nice breakfast. - Good location of the hotel (close to the town center. Local cafe and supermarket are next to the hotel. Bus station is also near.

Miinukset: - It would be great to have an electric kettle and at least two cups in a room to make some tea. Because sometimes you want to stay in the room with the cup of tea.

Plussat: comfortable and warm room, with enough space for my child to play a little bit. Very good breakfast.

Plussat: The guy from the reception who was drunk the night we arrived tried to provide service and in the morning he recommended places to visit ...

Miinukset: The area under construction and the main street are being renovated and there is a loud noise

Plussat: Customer-service 5/5. Breakfast 3,5/5. Room and location 4/5. Worth of money. 4,5/5. Recommend :)

Miinukset: No free parking area. (10€/12-24h) parking at near of hotel paris.

Plussat: Great location, amazing view from the balcony, friendly and helpful staff. Great buffet dinner which had a big selection for both vegetarian and meat eaters

Miinukset: n/a

Plussat: Nothing. It was a complete waste of money and holidays

Miinukset: The hotel has only just got it's 4th star this was not executed in the hotel's standards in service and comfort. The rooms, unless you opt for the mountain view, the rest are terrible very small and dark, beds which look more at home in a hostle. We booked the mountain view with the double bed but unfortunately put in to one of these rooms. WHICH WE GOT TOLD THAT BY BOOKING VIA BOOKING.COM YOU GO TO THE BOTTOM OF THE LIST IN ROOM BOOKED AND CHOICE. The quality of food was bad and there was no considerable options in choice mainly cold, tasteless or under cooked. Most of the staff were very helpful how ever some of the other staff that seemed to be higher in management position did nothing to help us during our stay and didn't want to know. For the £500 pounds I paid this was not acceptable. Very very disappointed.

Plussat: Good location and view. Staff was really kind.

Miinukset: I could easily hear everything happening on the next room. The bed was uncomfortable and the heat was too high and couldn’t be regulated for the room

Plussat: Location - really 10 minutes on foot to Funicamp (though weird way) Food - much and not so bad

Miinukset: The major chunk of Evenia Coray visitors are the tourists from Russia province who are pretty rude and loud - you’ll find them waiting for restaurant opening, pushing each other while getting a food, screaming and laughing loudly. This results in corresponded behavior of hotel restaurant staff who acts quite unfriendly. Moving forward, you’ll hear these screaming and laughing through the room carton walls till 2a.m. - the hotel reception guys claim they help to reduce the noise, in fact they won’t asking to be quiet each overexcited and shouting group retuning back from night promenade. Also, a half of the rooms in this hotel are directed in the internal yard with another building wall in front of the hotel that builds a large resonator. Forget sleeping with balcony door opened to catch a fresh air - you’ll be attacked by the noise of parking cars and by dialogs of the people smoking in this internal yard area near reception. Yep, the “mountain view” room would reduce the problem, and you are supposed to get one as declared on booking.com. Yet these rooms are occupied first and are not available even for extra 5€ per day per person. The supper is not really included fully - the restaurant charges you for water and any other drinks. During breakfast you’ll stay in line for many minutes to get just a water. The food is a kind of acceptable, yet you may get the rotten fruits, fish with scale, egg shell in scrambled eggs. There is no ski/snowboard boots dryer room - you need to bring the boots in your room and try them by yourselves. Rooms are dirty. This does not worth 123€ / day at all.

Plussat: Modern hotel with all the necessary facilities. Helpful staff. Situated within walking distance of shops and restaurants. Buffet breakfast was excellent

Miinukset: Buffet evening meal could have been a bit more interesting.

Plussat: All staff was completely friendly and attentive. Very tasty dinners and breakfasts! Clean rooms. Glass lift. Thank you for the good-natured climate in the hotel!

Plussat: I stay at lots of hotels but this hotel above all others had the kindest, most helpful staff. Nothing was too much of a problem, they wemt out of their way to make our stay as comfortable as possible. When I complained about a ski group the situation was listened to and sorted without a problem arising again. Always warmly greeted and it made our holiday even better than it already was. Exceptional customer service!

Miinukset: Nothing.

Plussat: Nice breakfast

Miinukset: The room was very small

Plussat: Hotel location, room size, bed comfort, cleanliness and staff.

Miinukset: Wifi connection was terrible. This was pretty disappointing as the internet is a basic requirement.

Plussat: Very friendly and helpful staff, sometimes good food

Miinukset: The room and the hotel in general need refurbishing

Plussat: Notjing, it was appalling.

Miinukset: I didn't like anything about the hotel, it was like an un maintained hotel from the 80's. Dirty , cracked floor tiles, terrible beds, cold restaurant food. They don't understand the concept of pet friendly. The hotel isn't even a 1 star let alone a 3. Not worth more than €45 a night. Don't stay there unless you are prepared to walk on other people's bacteria and dead skin on cracked tiles. I didn't like anything about the hotel, it was like an un maintained hotel from the 80's. Dirty , cracked floor tiles, terrible beds, cold restaurant food. They don't understand the concept of pet friendly. The hotel isn't even a 1 star let alone a 3. Not worth more than €45 a night. Don't stay there unless you are prepared to walk on other people's bacteria and dead skin on cracked tiles. I didn't like anything about the hotel, it was like an un maintained hotel from the 80's. Dirty , cracked floor tiles, terrible beds, cold restaurant food. They don't understand the concept of pet friendly. The hotel isn't even a 1 star let alone a 3. Not worth more than €45 a night. Don't stay there unless you are prepared to walk on other people's bacteria and dead skin on cracked tiles.

Plussat: The room was clean and tidy and very warm. We enjoyed staying in the hotel.it's very close to the funicamp bus, so was convenient. Breakfasts were good, especially pastry.

Plussat: Staff very good. Breakfast super, free parking

Plussat: Nothing

Miinukset: Second hand croisants and verry poor breakfast. The elevator is always brooked

Plussat: Well,the staff is very friendly and lovable.

Miinukset: None

Plussat: Parking

Miinukset: wifi connection

Plussat: Very good breakfast.

Miinukset: Hard to find a parking place.

Plussat: The breakfast was good. The staff were lovely and the counter attendants were always there to take my key or to issue it. I liked being lower down the mountain and at 63 years old the lower altitude allows a restless sleep. Shame about the lift noise.

Miinukset: I am disappointed that the room 603 backed onto the lift shaft motor room. I tried to change but on that first day it was fully booked. The incessant clatter and motor wine was more than the best ear defenders/plugs could manage. Do not send anyone else to that room.

Plussat: Very good economic stay.

Plussat: Skybus station close the hotel

Miinukset: Breakfast very simple and all day the same. Parking.

Plussat: Nice clean rooms, value for money, good location in the middle of Andorra. Staff can speak in English.

Miinukset: Need some fresh paint in the room. Breakfast could be with slightly more chose.

Plussat: The staff were lovely and the place was clean.

Miinukset: Breakfast basically ham, cheese and toast with bad powdered Orange juice and poor coffee. No tea/coffee facilities in the room. The distance to the ski slopes was the main issue - basically 45 mins by the time you get the little free bus, then 25mins on the cable car - it’s the wrong side of Andorra if you want to be at least close to ski in ski out and nightlife, avoid Encamp