The staff was very friendly and professional, amazing spa.
The hotel and restaurants were very expensive.
Cleanliness, Attentiveness & Location
It would have been better if the shop was open & the barber was present.
Close distance to Estepona town, Gibraltar and also to the beach. I was looking for a hotel which gave me this opportunity together with relaxation and good service. This hotel gave me all of this. I was especially impressed with one of the Reception staff "Pepe" who assisted me with something that I left in the room on checkout and forwarded it onto me.
The lack of tea/coffee making facilites in the room & also no English entertainment channels on TV.
It's position right next to the sea.
The price given for breakfast on the board by the restaurant was 50euros. Although our breakfast was included, and was very nice, this high price put us off having other meals at the hotel - where no menus or prices were displayed. We drove into Estepona instead!
Everything perfect except the food in the restaurants en de a la carte menu during lunch was very very bad Cold food bad quality very bad
The service and food were good. The rooms very well maintained and decorated in excellent taste.
Because there is a spa independent of, but associated with, the hotel, there are many fewer spa services included in the price of the room. For example, the sports facilities were included in the room, but there was no jacuzzi or steam/sauna room, which was not the case in other similarly priced rooms at 5-star hotels. It is a pity that the hotel doesn't negotiate a steep discount. For example, the price of use of just the Thalasso pools, steam rooms etc is 30 Euros per day! and the day is not the same as a day at the hotel: 12 to 12pm. It is a calendar day. So you cannot check into a hotel before noon and you must check out before noon the next day. I f you wish a sauna on the two days, it is 60 euros. This is absurd.
The comfort of the rooms and the beautiful view from the balcony. The room was spacious and well arranged.
There were not to many people staying at the time and I was inpressed by the service and the staff.
The Bed [To Hard]
Great Hotel for the price we paid. Staff were freindly, and we arrived to find a bottle of cava, which was nice given we got married that day.
We ordered room service at 23.20 and it arrived an hour later stone cold!
Gran Hotel Elba Estepona Thalasso & Spa sijaitsee meren rannalla, ja Esteponan uimaranta ja Selwo Aventuran seikkailupuisto 15 minuutin ajomatkan päässä. Käytössäsi on business center, limusiini- / town car -palvelu ja kuivapesula-/pesulapalvelut. Tämä hotelli tarjoaa liikeasiakkailleen 6 kokoushuonetta. Hyödynnä lentokenttäkuljetukset (saatavilla ympäri vuorokauden).
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