Estoril hotellia

Plussat: We loved the service, the complementary Port wine, the breakfast which included mimosas and our very clean and comfortable room. The house and garden are beautiful and perfectly located!

Miinukset: The coffee was too strong for our taste.

Plussat: Elegantti, aito, tyylikäs palveluasenne

Miinukset: Rasvainen hinta, parvekkeesta olisi pitänyt maksaa maltaita

Plussat: This hidden garden gem frontage with charming and ambient home is a refreshing oasis for journeyers who seek to collapse in hospitable comfort. Though surrounded by more large, modern hotels, here you are greeted by smiling faces eager to insure your delight with Cascais. We stayed here fifteen years ago and though this sea coast town has rapidly grown and expanded, Pergola remains its authentically charming self.

Plussat: House had living areas for your leisure which would be very nice if traveling with other friends or couples. Very near waterfront.

Plussat: Hyvä ja monipuolinen aamiainen. Aivan huippu henkilökunta. Sijainti loistava, ainakin meille. Niin kaunis ja rauhallinen miljöö.

Miinukset: Ei tule mitään sellaista mieleen, mistä en olisi pitänyt.

Plussat: Beautiful rooms, interior and exterior. Great breakfast. Sad to leave such a beautiful place.

Plussat: Wonderful friendly staff (all of them!), welcome portwine every night, charming garden, amazing breakfast buffett!

Miinukset: Nothing!

Plussat: Charming interior, well cared for property. Enjoyed the sitting room in the evening where the host served Port wine, and guests could gather and chat.

Plussat: Loistopaikka

Miinukset: Huoneen kokolattiamatosta Kylmästä kylpyhuoneesta

Plussat: Amazing view and facilities. Super Spa, wonderful food (restaurant, bar, breakfast) Walking distance to the center of Cascais , and stunning see views and sunset

Miinukset: Wi-Fi quality is very poor. So, take the opportunity to relax and disconnect :-) Spa is overpriced.

Plussat: I would rate our stay at the Grand Real Villa Italia Hotel as six stars. The location was ideal, right by the beach with fantastic sea views. Our stroll into Cascais town, was just the right distance not too far or too close. We had requested for two connecting double deluxe rooms with a sea view and breakfast, but upon check in we were allocated two rooms that were side by side. The conscierge made an effort to switch rooms for us, and to our delight we had our connecting rooms. And what lovely spacious rooms they were! We were impressed with the well planned space, luxurious bathroom and large terrace. There was a complete array of amenities, toiletries, and a travel adapter. We couldn't have asked for more. Breakfast was a good selection and the staff were always so attentive. An exceptional hotel over all!

Plussat: Good food great staff very good standard overall service was excellent

Miinukset: Nothing all was good great location too

Plussat: Exceptionally friendly staff, service and attention that feels warm and genuine; we have travelled a lot all over the world in top-class hotels and have to say this is one of the best experiences...thanks for the staff for making it so special! Also it was located in very the tranquil, beautiful surroundings, beautiful design of the hotel, nice ambiance of the bar/snack restaurant

Miinukset: Mattresses were a bit hard to my taste (still ok)

Plussat: Overall, the service and breakfasts were good, and the rooms were of adequate standard.

Miinukset: Ask the price of drinks before you order - can get a little expensive.

Plussat: Very good facility. Beautiful hotel in a very nice place. It’s not city center but really good area. Very good breakfast!

Miinukset: Only two hours per day available at the spa for children (13 and 15 years old). I would accept this, if they would not charge the same amount for them as for the adults.

Plussat: Simply the best

Miinukset: Tudo perfeito

Plussat: Great facilities and wonderful staff

Miinukset: Nothing

Plussat: Aivan loistava henkilökunta. Erinomainen aamiainen. Upeat puitteet.

Miinukset: En löytänyt sellaista.

Plussat: Aamiainen oli runsas ja herkullinen.

Plussat: Tyylikäs vanhan ajan hotelli keskellä Lissabonin keskustaa. Erittäin avulias henkilökunta. Loistava aamiainen. Huoneet ja kaikki yleistilat viehättäviä.

Plussat: Very attentive and polite. Great breakfast. Lovely looking hotel

Miinukset: Nothing

Plussat: Hotel is very clean

Plussat: Phenomenal guest services and great location.

Plussat: Location

Miinukset: Everything about the stay was perfect--location, rooms, breakfast, service. All outstanding.

Plussat: Omaperäinen, vanhaa glamouria huokuva tunnelma, hyvä ja ystävällinen palvelu ja maukas aamiainen: Lettuja, uppomunia leivän päällä, valmiiksi leikattuja tuoreita hedelmiä ym.

Miinukset: Kokolattiamatto.

Plussat: Location is the best and none can beat it. Staffs are very courteous,kind and helpful. Breakfast is wonderful too. I loved varieties of fresh fruits, fresh juices and egg tarts.

Miinukset: Nothing.

Plussat: The elegance

Miinukset: All is good

Plussat: - Location. location, location - Great breakfast with lots of options - Clean elegant room, old world elegance - Staffs were very helpful for any direction, local map, calling taxi, suggesting restaurants etc, - Excellent maid service everyday

Miinukset: - Temperature control could be better

Plussat: Henkilökunta erittäin auttavaista ja huolehtivaa

Plussat: Aamiainen oli toki hyvä, mielestämme ei tosin vastannut hotellin tasoluokitusta. Vanhanajan glamouria.

Miinukset: Lattian natinasta. Suihkun veden lämpötila vaihteli ja vesi oli helposti polttavan kuumaa. Huoneiden väliseinien äänieristys huono.

Plussat: Staff was brilliant; superb experience.

Miinukset: Nothing - all good.

Plussat: Professional and friendly staff

Miinukset: Nothing

Plussat: Upea kylpylä ja ystävällinen henkilökunta. Vanha, autenttinen tunnelma. James Bond -viittaukset!

Miinukset: Taksimatka lentokentälle aamuyöstä oli kallis. Aamupala oli kauniisti katettu, mutta pieni pettymys.

Plussat: Mario, he's head of concierge - charming man who always gets stuff fixed and enjoys helping. Four Seasons restaurant is fantastic, breakfast is too.

Miinukset: Nothing

Plussat: Nice common areas

Miinukset: Very dated rooms

Plussat: Good

Miinukset: Nothing

Plussat: everything. the place, the people are simply amazing. i can't recommend it enough.

Plussat: Transportation arrangements were wonderful. Food at the and the restaurant was exquisite.

Miinukset: All was great.

Plussat: Staff and location

Miinukset: Nothing

Plussat: Location was great, the hotel is beautiful. Music at hotel fit the scenario.

Miinukset: I always stay in 5 plus star hotels so i am quite disappointed. 1- I find it hard to believe that a 5 star hotel will have heating problems, we had to get an electric heater for our +/- 400 Eur night room- This is totally unacceptable. especially when you have a toddler in the room and we have to have the extra work of managing that the kid doesn't burn himself as kids move around. My toddler son got a cold as the heating stopped working at night. We come to a 5 start hotel to relax and for nothing else. 2- The phone in our room didn't have the numbers of reception or any service apart from the spa booked into them. I called spa to transfer me to reception - told them about the problem - but the issue was never fixed. - also not a 5 star hotel service. 3- At check out - and this can be verified by checking the camera at the entrance- that in heavy rain, no staff will help a pregnant woman and her family get their things in the taxi on the way out- not even an umbrella was handed as we carried our luggag. The woman at the front desk had no initiative what so ever. This is not a 5 star service. not even a 4 star service- Totally unacceptable. Again check your camera recordings for this Sunday 17 November 2019 around 09:00-11:00 in the morning to verify. 4- 5 star hotel that uses safety pin to hold curtains in the rooms. - This is just first of all unsafe especially with children and unpractical for adults that like our room dimmer in the morning. Over all you have a nice building but let there is still a lot of work to be done - i am very disappointed. I would like to highlight that a very young man named Andre was trying to help us at his level to get things fixed the best way he could - I recommend the hotel management to give value to hard working employees like him who i am sure will have fixed our issued completely if he was higher ranked. - Thank you Andre.

Plussat: Every detail was handled exceptionally by the staff.

Plussat: Levi, Pedro and Eduardo were super lovely staff. Relaxed and professional, very kind and made us feel very welcome and taken care of. Thank you!

Miinukset: No indoor pool and the outdoor pool was not usable.

Plussat: Beautiful in every way, both the building the gardens the views. Perfect food. A magical visit for our 25th Wedding Anniversary, returning from a night on honeymoon. It was even better after 25 years!

Miinukset: Could not keep the window open without using a prop and do not like air conditioning. Otherwise perfect in every way.

Plussat: Beautiful hotel, amazing setting, excellent service! Sandro was especially helpful to us during checkin and provided great recommendations during our stay.

Plussat: First class delightful views and grounds close walk to center Sintra without all the crowds

Plussat: all was perfect

Plussat: The breakfast was wonderful, the bed was super comfortable & the staff were lovely.We also loved the pianist who played the piano at the weekend.What a wonderful place to spend the weekend.I wish we were there longer.

Miinukset: The bedroom was a little on the small size. But very well equipped.

Miinukset: Kaikenlaista sekoilua toiminnassa. Ei vastannut muuten hienon hotellin tasoa.

Plussat: Wonderful spa, fantastic breakfast. Friendly staff

Miinukset: Expensive bar at the pool

Plussat: Good room, nice pool, good staff. Pool staff Sarah, and Raphael in the lobby were particularly helpful and pleasant and knowledgeable.

Miinukset: No problems, an overall great stay. Didn't sleep well on our last night due to noise from party of 200 business conference guests. An observation though; Pool staff are understandably not allowed to wear sunglasses, but it is glaringly hot and bright on the roof. Suggestion: offer them the use of a sun visor (health and safety/ humanitarian reasons.

Plussat: Front desk and restaurant staff was terrific and helpful, breakfast was excellent quality and offered a great selection.

Miinukset: Television made loud, crackling noises on several channels, upholstery on a chair was extremely worn, carpet had a bad stain.

Plussat: Täydellinen hotelli. Ei muuta voi sanoa. Olin ensimmäistä kertaa yksin lomalla, ja tämä hotelli oli todella turvallinen ja kotoisa valinta siihen! Aamupala, allas, palvelu 6/6

Plussat: Everything was great. I loved the gym and pool!

Miinukset: The only thing I did not like was the very strong ROSE scent in the lobby. It was overpowering!!!

Plussat: Spa and beds

Miinukset: The towels weren’t very clean

Plussat: The location is ideal and easy walking distance to many central locations. There are great, slightly hidden restaurants behind the hotel in the same block. The lobby and other common areas - including the spa - are beautiful and very clean. The spa has a nice atmosphere with drinks and snacks on offer. I loved the green garden view from the spa, very relaxing. The breakfast was amazing and service good!

Miinukset: We had an unfortunate start, as our room was missing bathrobes, the king bed sheet had a big rip on it and the table had no chairs to go with it. They immediately fixed this upon mentioning, with a nice note and chocolates to compensate. Some furniture were clearly worn out and stained. Shower nobs accidentally came of whilst turning. The lights and TV functions were a little too clever for their own good - it took us several minutes to find TV channels and to turn the TV off, on both nights. We don't generally struggle with such things... I feel they spent too much effort on the wrong things. We would've loved to have spent some time at the roof terrace, even if the pool was closed for winter. It's unfortunate that we couldn't enter that area. Spa services were priced way over what we're used to seeing in Finland, which was quite a shock. For more moderate prices, I would've loved to have booked massages.

Plussat: The Room fantastic, super breakfast! , nice swimming pool area

Miinukset: Nothing!

Plussat: Very good service and a VERY yummy breakfast

Miinukset: The first of January the breakfast location changed and it was too confusing

Plussat: The design, The ambience. this is a fantastic place. The staff, the friendliness, cleanliness, knowledge of everything. This is a fantastic place 5/5

Miinukset: More beds in the pool areas.

Plussat: I loved it all the bed, the shower, the rooftop pool, the spa the 24hr gym, the brilliant breakfast buffet, the staff were brilliant also.

Miinukset: I loved it all!!

Plussat: Great location, great hotel and friendly staff

Miinukset: Nothing

Plussat: Everything.. Hotel, Service, Breakfast, Room, Pool, Sauna...

Miinukset: Nothing

Plussat: Very elegant location in a historic palace, good breakfast with a lot of choice.

Miinukset: The hairdryer could have been a bit more powerful (there was also none in my room, I had to ask for it).

Plussat: Old world charm Quiet Wonderful grounds

Miinukset: Nothing

Plussat: The hotel staff were amazing and nothing was too much trouble. Breakfast was excellent and the bar staff were very friendly and made us very welcome.

Miinukset: Bathroom needed a little updating

Plussat: I love this hotel.I go there for many years.Love to be there with my family.

Miinukset: The food served in the bar needs improvement badly!

Plussat: the breakfast was excellent. staff very friendly. always smiling

Miinukset: the rooms were a bit cold.

Plussat: It felt like living with friends and family. Very warm-hearted. We arrived and immediately felt at home in this beautiful and clean apartment with a great view. Another highlight is the inner courtyard.

Plussat: Friendly staff, very clean and good food.

Miinukset: We were given a voucher for a drink at Madame Petisca but when we went to the restaurant/bar the service was atrocious and the waiter had an excess of bad attitude. Would be better to offer a welcome drink on site than steer clients to a place with the worst service we’ve ever experienced.

Plussat: Beautiful patio, it feels like you're in a small village. Amazing location, close to Baixo Chiado The apartment is spacious, nice decoration, comfortable bed and no external noise. the staff is one of the friendliest I've ever seen in a hotel/guesthouse

Miinukset: nothing, everything was perfect

Plussat: Fairly centrally located to Chiado

Miinukset: Traveling as a solo female, I was not happy with the location because it's not convenient; it's a little hidden back in a neighborhood where Uber is not allowed (historic district). This meant I had to use taxis (less convenient) or walk a few blocks to catch my Uber, many times alone late at night. Also, this is not right near a Metro stop. There were several maintenance issues that went unresolved during my stay & I used their pre-paid service to schedule a taxi for my early morning airport pick up, but the taxi did not show up.

Plussat: It is difficult to find a fault with our stay, everything was more than satisfying. A real pleasure to come back to the room in the evening after a long day sightseeing. A great breakfast every morning, staff very friendly and available.

Plussat: Friendly and helpful staff, makes you feel at home...liked the access to the main room for fruits etc (at your own convenience). I went alone but would love to take my family, just to enjoy the relaxed atmosphere... Proximity to Tram, subway, bus etc a huge plus!!

Miinukset: None

Plussat: Wonderful place with warming stuff and delicious breakfast just in the city centre!

Plussat: Hyvä aamupala. Hienot näkymät huoneiston ikkunasta. Sisäpiha ihana paikka aamupalalle, kukkia ja rauhallinen tunnelma.

Miinukset: Äänieristys huoneistossa ei ollut hyvä, naapureista ja portaikosta kuului kaikki äänet. Ei kuitenkaan mitään häiriökäyttäytymistä ja kadulta kuuluvat luonnolliset naapuruston elämään kuuluvat äänet. Herkkäuniselle tai lasten kanssa matkustavalle ehkä ongelma.

Plussat: Henkilökunta oli aidosti läsnä ja avuliaita.

Miinukset: Sänky ja sohva olisivat voineet olla isommat.

Plussat: Aamiainen oli erinomainen

Plussat: We stayed at this lovely place, breakfast was something special with many things to try it out. The staff is very friendly and helpfully, always ready to help. We recommend if you go by public transport.

Miinukset: I think the less positive point will be parking if you go by car. It can be tricky because you cannot stop at the place due to being in a private neighborhood. And Parks around can become full and need to park far away.

Plussat: Friendly staff, good breakfast, feeling at home, good value for money

Plussat: We loved EVERYTHING about Casa do Bairro. The staff were so friendly and helpful. Our room was clean and comfortable. The breakfast was really good (especially the ovos mexidos !!!!). We loved the homely atmosphere and the freedom to make hot drinks at any time we wished. They looked after our baggage for us on the last day after official check out (and invited us to enjoy yet more hot drinks and use the facilities before we set off for the airport in the evening). They all speak fluent English but were patient with me when I attempted a few words in Portuguese. It is worth making the effort to walk up the hill to the Miradoura de Santa Caterina - the views are wonderful - fabulous in the sunshine and awesome as the dark clouds rolled up the River Tagus. Seeing the head, shoulders and outstretched arms of the Cristo Rei statue emerge through a gap in the clouds, and then watch it being enveloped in cloud again a minute later, is an experience I will never forget !

Plussat: The staff at Casa do Barrio are so lovely!! They were so helpful to use in finding our way around Lisbon and helped us to organize a taxi to the airport early in the morning, plus these rooms are so spacious and comfortable, we would highly recommend to everyone to stay here!

Plussat: Delicious breakfast with lots of variety and home made items. Eggs cooked exactly as you asked Very good service and Friendly hosts. We will recommend to friends. The area was quirky and quiet but on a steep hill and wouldn’t suit folk with restricted mobility.

Miinukset: I would have liked a kettle in bedroom.

Plussat: This place is awesome. The rooms are modest and charming. The people working there were super friendly and helpful for recommendations (special thanks to Claudia and Paolo). Location is extremely convenient. Nice and quiet but very close to all the action. Definitely hope to come back soon!

Miinukset: Honestly, loved it all.

Plussat: Everything was really good

Miinukset: N/a

Plussat: Mukava hotelli vaikka taxilla oli vähän vaikeuksis. Huoneet tilavia ja rauhallisia. Henkilökunta mukava ja aamiainen ihan hyvä.

Miinukset: Sijainti muuten hyvä, mutta taksilla oli vähän vaikeuksia

Plussat: Erinomainen sijainti Lissabonin keskustassa. Perhehuone oli tilava ja viihtyisä sekä juuri sellainen kuin nettisivujen kuvissa. Henkilökunta erittäin ystävällistä ja jos aamupalalla ei ollut jotakin mitä halusit, niin se pyrittiin järjestämään keittiöstä. Erinomainen valinta jos haluaa karttaa isoja ketjuhotelleja ja viihtyy kotoisassa tunnelmassa.

Plussat: We actually stayed at the Casa do Patio the sister guesthouse to Bairro as the Bairro was having works done so this review is for the Patio. We had a wonderful stay made even more special by the staff. Tomáz, Tania, Diogo, and not forgetting Tania (cook always with a smile) all made us feel extremely welcome. Very very helpful, friendly people who spent time getting to know us. We could not ask for more. The accommodation was fab and the staff were the best.

Miinukset: Only issue we had was not being able to hook up the shower head. We found this a bit inconvenient as we are used to standing in a shower ‘hands free’ but by no means did it spoil our stay.

Plussat: towels looked dirty. Floor felt sticky. Hairs in toilet Sheets were very clean.

Miinukset: overall cleanliness of room

Miinukset: Onetime they forgot to clean the room...

Plussat: Breakfast was excellent, personnel friendly and house beautiful.

Miinukset: Pool looked slightly unclean.

Plussat: Charming family run large house with pool. Really relaxing and very comfortable. Attention to detail in every aspect. The breakfast excellent. Staff very friendly and hospitable. Highly recommended.

Miinukset: Location not ideal, 10/15 minutes walk from centre of Cascais.

Plussat: Beautiful house and lovely pool. Great place if you need a break from a day sightseeing, to come back to a beautiful garden and lay on the comfy sun beds at the pool. Breakfast options are good and tasty.

Miinukset: We arrived at 13h00 at the property and were welcomed by a lovely lady, who informed us that our room wasn't ready yet. We expected that, so we left our bagages at the reception, were given the key to the room and continued our day. About 6 hours later we can back to find our bagages still at the reception, it would have been nice gesture if they were brought to our room, but it was probably a misunderstanding at our end. We booked the Twin room, but I do not recommend it. It's not in the main house and you have the feeling of sleeping in a garden shed. We obviously booked this room knowing this, but it was still a bit of a disappointment especially for the price we paid (€183 a night). The room was small and felt a bit damp. The floor of the bathroom needs a re-do because you can see where people walked as it is discoloured. I won't say dirty because our room was cleaned daily, but it gives this impression. Especially to see the marks where people put their feet when sitting on the toilet is not very appealing... We've had 2 occasions when we turned on the shower a foul smell came out of the shower drain. Didn't report this because I saw it was reported by another guests on the internet, and assumed nothing would change anyway. One morning around 9am we were surprised by the music played on a big speaker next to our room. I'd advise to move the speaker, as not everyone might appreciate to have a speaker next to their room. Overall we didn't have a great experience and unfortunately won't come back. We didn't feel the warmth of a guesthouse. Upon check-out we were bringing some of our bagages to the car before doing the checkout as we had quite a few bagages, where the hostess came "running after us" saying that we still needed to check-out. We got the impression she thought we were leaving without checking out... Not a great feeling to leave with.

Plussat: Very relaxing environment. Good service . Clean . Good breakfast and food. Hosts do everything to make live comfortable .

Miinukset: Sometimes it ook some time to get thins done but this is probable that we are coming from hectic working environment where things have to be done immidiately. Pool could be heated with solar energy to make it possible to swim even in colder periods. Will be appreciated by several guest during our stay!

Plussat: A very nice guesthouse / hotel, our room was particularly nice and the staff were very welcoming and eager to please. Breakfasts were a treat!

Plussat: breakfast was good, although extra was charged for any coffee not out of coffee flask. It seems that the property wasnt quite as advertised...no free pick-ups from airport...no afternoon teas...no wine tasting or yacht trips available.

Plussat: All good

Miinukset: The dog barking in the next door garden. Not a lot you can do about that but it reminded me of home!

Plussat: The staff were amazing. Friendly and so helpful.

Miinukset: Was just a little far away from the village and beach.

Plussat: Viihtyisä pieni pittoreski hotelli rauhallisella alueella. Ystävällinen jopa yksilöllinen palvelu.

Miinukset: Kolmen avaimen sijaan hotelliin ja huoneeseen pitäisi nykypäivänä päästä kulkemaan yhdellä avaimella. Aamiaisella kaipasin vihanneksia.

Plussat: A real home from home. We stayed for 3 nights after travelling down from St Malo, France, to visit the Harley Davidson Rally in Cascais. So I was more than pleased when the guest house more than exceeded my expectations. They allowed us to park our motorbikes behind the security gates, which is always a bonus. We had a big comfortable room with big light bathroom. Breakfast was full of choice, and very well presented. What more could you say, everyone made our stay perfect.

Miinukset: Nothing

Plussat: The room and shared bathroom are very clean. The location is not too bad. The staff host is very friendly

Plussat: Clean place in a home environment with basic but good breakfast included.

Miinukset: No elevator

Plussat: I travelled to Portugal for 2 weeks by myself, with the intention of learning how to surf, and getting some October sun in Europe. BBH was nothing short of amazing: Haia, Renata, and Rebeca went out of their way on every occasion to make me feel comfortable and to accommodate my every need. These three kind ladies organised my surf lessons (and even dealt with some misunderstandings with the surf school on my behalf), they would rush to make me an early breakfast before my surf course, and would go out of their way to make sure my stay was pleasant. The hostel is 4 minutes walk from the train station, which has very frequent trains that go into lisbon (circa 35 mins). The hostel is 5 minutes walk from a lovely c.3km promenade that leads into Cascais (and has several quiant portuguese coffee shops on its route). It is perfectly located on the coast of Lisbon. For surfers - the hostel is close to carcavelos beach, and a 20-30 min drive to Praia Grande (which both have good waves). I enjoyed my stay so much that I missed my flight (intentionally) to stay an extra week. As a South African (from Cape Town), i can say that this place made me feel at home on the coast. Thank you to all the staff for being amazing!

Plussat: Stayed in the duplex suite and it was amazing! Didn’t even feel the need to be at the beach when I could just sit and watch the nice sea view from the room...it was so cosy and nicely decorated, made me want to stay another 2 weeks. Location was perfect, short walk to beach, restaurants, station, supermarket. There’s a nice kitchen, eating room, lounge, everything you need! Breakfast also good. And staff is so so nice, they make you feel at home. This was the best deal I found in a long time, also since I was traveling with a friend and we got our own rooms.

Miinukset: Strange smell in the bathroom, but that’s more from the plumbing in the area, there’s this problem in Genoa too. Staff was super nice and fixed the problem with a room spray. Also, the road is a bit noisy but it wasn’t a problem for sleeping.

Plussat: The appearance of the Hostel internally and externally, it is a nice building close to the train station. The staff were also really friendly. The member of staff we met the next day at breakfast was really friendly too.

Miinukset: We were in a top family room in the hostel and it felt really damp and cold and the bulb was out in the room so we used the lamp. We didn't make a fuss as we were leaving the next day and there was not much they could do about it in one evening. But would not have wanted to stay in that room for another night. Also the heater in the room didn't work either.

Plussat: Hostel was cosy and well lit,great location. Staff were amazing!

Plussat: Location is not far from station São João do Estoril and near the beach. Staff is really friendly.

Miinukset: The sound from the train tracks was loud early in the morning until late in the night. Better soundproof windows can be helpful.

Plussat: The staff, the cleanness, the location, the decoration, the breakfast. It was awesome!

Miinukset: The noise from the road and train nearby the room

Plussat: Gorgeous hotel with spot-on amenities. Fantastic and very friendly staff. Breakfast was very well done.

Plussat: Sijainti erinomainen, aamiainen hyvä, ystävällinen henkilökunta, mukava sänky.

Miinukset: Kaikki palvelut ok.

Plussat: We stayed at 5 star hotels on this trip and Brown surpassed them all. The staff went above and beyond and the design was incredible.

Plussat: Erinomainen sijainti keskellä vanhaakaupunkia. Hotelli oli rauhallinen ja huone kauniisti sisustettu. Henkilökunta ystävällistä ja erinomaisen auttavaista. Hyvä aamupala.

Miinukset: Yöllä kadulta kuuluvaa meteliä.

Plussat: Siisti, mukava huone. Ystävällinen ja avulias henkilökunta. Erinomainen sijainti lähellä kaikkea.

Miinukset: Joinakin aamuina oli aamiaisella liian paljon väkeä yhtäaikaa.

Plussat: Fantastic interiors, great location and very kind staff. We also enjoyed the breakfast. Will be back for sure!

Plussat: Loved the position and furniture style, very charming. Great breakfast and helpful staff. Everything was ok, I will be back!

Plussat: Respan ja baarin henkilökunta mukavia! Huoneet tosi kivat ja siistit, vaikka ovatkin pienet. Sijainti loistava, jokapaikkaan pääsee hyvin kävellen, ja jos ei jaksa kävellä niin lähellä on metro, juna-asema, bussit ja ratikat.

Miinukset: Aamupala oli hiukan tylsä, ootin enempi vaihtoehtoja. 5 aamua kun söit ni alko hiukan tympiä... Osa aamupalan henkilökunnasta nyrpeitä.

Plussat: Very great location. Staff is very welcome. Provided welcome drink. Free tour with drink afterwards.

Miinukset: Room was a little cramped with a lot of furniture and gadgets. But overall very comfortable

Plussat: Browns was a small boutique hotel in downtown Lisbon. It’s location made exploring easy and the staff at the desk and the bar were amazingly helpful and always happy. The room, although small (small room with street view) was perfect. All the little details and extras made up for the lack of size. Would 100% recommend this hotel to anyone visiting Lisbon.

Miinukset: If I had to find anything to dislike it would be trying to get in room the first time. There was a little trick to opening it with the key.

Plussat: Fine no problems Cups a bit small for tea and no jugs for milk Otherwise just fine

Miinukset: Nothing

Plussat: Fabulous location , and a really comfortable hotel, lots of nice touches, coffee machines, proper hairdryer, slippers, comfy beds.All the staff were super helpful and friendly and a great breakfast , really enjoyed my stay .

Miinukset: Nothing

Plussat: Room was really spacious and as expected from descriptions. Facilities were also perfect in the hotel as well as the staff. I cannot think about anything to be improved in reality

Plussat: Hotel was fantastic--great location and great rooms. Cleanliness was top notch. Very easy check in and check out. For the location, the rooms were very comfortable--large family room easily accommodated us.

Miinukset: Front desk resources were NOT knowledgeable about Lisbon restaurants or culture. It was almost like they were transplants from another country. Directions, menus, etc were not good. Also, the breakfast staff was overwhelmed, many dishes empty, slow response, etc. When traveling, I expect solid knowledge of the area including transportation options, recommendations, etc, none of which we received

Plussat: Uima-allas mukava. Todella hyvä aamiainen. Hotellilta helppo liikkua kaupungille

Plussat: Really nicely designed in perfect location. Seemed very up to date. Staff was helpful. Highly recommend.

Miinukset: May be could be better sound proof, but still was ok. Nothing other than that.

Plussat: Hiljainen, hyvä sijainti,

Plussat: Hyvä hotelli monipuolisine palveluineen, erinomainen sijainti tarjosi hyvät kulkuyhteydet sekä kävellen että julkisilla kulkuvälineillä, eikä aamiaisen jälkeen jäänyt nälkä.

Plussat: Extremely well equipped and spotless hotel. Staff are wonderful. Location is also excellent at about 5 minutes from centre walking

Miinukset: Hotel parking is a bit pricey at close to 20 euros which we did not avail of

Plussat: Room and location plus the nice service of hotel reception n staff.

Miinukset: Need to add variety of breakfast food.

Plussat: Siisti hotelli, hyvällä paikalla, erinomainen aamiainen.

Plussat: Really helpful and friendly staff, the location and almost everything else.

Miinukset: Nothing, everything was exceptional and awesome

Plussat: Comfortable bed, great area

Miinukset: Cold water tap in bathroom didnt work, told staff and they said they would have it fixed, nothing happened, sink didn’t drain away properly and bathroom door didn’t shut properly. Breakfast buffet was not refilled unless you asked the staff and then you had to wait up to 10-15 minutes to have more food topped up, not good service for an expensive hotel

Plussat: Location was excellent

Miinukset: ...but couldn't get over the floors- just slabs of cold, scratched up concrete- no carpet/rug/wood- felt like was in a hospital- but at least hospitals use linoleum. Walls were also just plain white, so felt even more stark. Staff also not super helpful, they seemed bothered by any guest asking them questions

Plussat: Best location, great value, wonderful room, big bathroom

Miinukset: Nothing

Plussat: Great location. Comfortable rooms.

Miinukset: We didn’t eat breakfast at the property as it seemed expensive. There are loads of options locally.

Plussat: Erinomainen sijainti. Pieni mutta erittäin puhdas huone. Hyvä äänieristys eli sai nukkua rauhassa.

Miinukset: Aamiainen ei vastannut odotuksia. Kaikki oli kutakuinkin loppu, laseja ja kuppeja sai erikseen kysellä ja palvelu aamiaisella oli välinpitämätöntä. Ei siis hintansa väärti.

Plussat: Friendly and well informed service. Bar is relaxed and the port & cakes for hotel guests in late afternoon is a nice touch. Bed was large & comfortable. Balcony had an interesting view. Great wine list. really nice boutique feeling.

Miinukset: My balcony faced out of the sun all day which was a pity as it made it a bit chilly in December. They could use a few more options on room service as it's literally just bar snacks or cheese. The exhausts from the kitchen seem to go to the bar terrace which does smell a little at times, not overpowering but a tarnish on an otherwise lovely space.