Etsi halvat lennot: Etihad Airways

Plussat: Quick boarding, minimum queues.

Miinukset: Everything. What an absolute joke of an airline. 1) Flight attendant spilt a half a bottle of water on me and didn’t even apologise 2) Same tv shows and movies as 5 months ago. 3) no eye shades 4) entertainment turned off around 20-25 mins before landing and all headseats collected 5) staff

Plussat: On-ground customer service of Ethiad, Fatima. She was professional and understanding.

Miinukset: Don’t overlook international flights and penalize travelers who don’t have a seat selection but checked in on time.

Plussat: Seats were comfortable.

Miinukset: Worst ground staff in Abu Dhabi and in LA. Will never fly them again. Were very unhelpful when boarding the flight in Abu Dhabi. In fact they encouraged us to not board and take another flight the next day!!! Worst flying experience ever. Will never fly them again!!!

Plussat: Good service

Miinukset: The airline staff Abu Dhabi were very unhelpful. They have our seats away to other people. Then they lost our bags. Horrible experience. Would never fly them again!

Miinukset: Quality of on board food and courtesy of flight attendants really needs improvement. Etihad wasn't like this a decade ago.

Plussat: Flight was on time

Miinukset: foos service was terrible

Plussat: short lay over in Abudhabi. Flight was on time.

Miinukset: At Abu Dhabi airport my mother had to change her plane , where assistance for elderly and wheel chair was extremely limited . Also the food on the plane was not as good as the food service on most international flights.

Plussat: Literally didn’t like anything from boarding to touchdown

Miinukset: Nicer more helpful crew. More leg space. More air temperature control abs cleaner bathrooms

Plussat: The food

Miinukset: Extra leg space. Nicer crew. Better airport and boarding experience

Plussat: Good aircraft

Miinukset: Check in could not be done earlier and was not enabled and helpdesk did not help. Seats kept changing till the last moment

Plussat: Yes seats were comfortable

Miinukset: Food needs to be better

Miinukset: My wife had a drunk passenger sitting next to her and the crew did nothing to stop the man from misbehaving.....what can I say to this inefficiency ??? I choose to not travel with ETIHAD ever again.

Miinukset: The crew is the most arrogant and ill mannered from all the other international airlines I have flown with - so please be ready for a very unwelcome experience. I had also worded this out as a complain to them, but received a very lukewarm and uninterested reply.

Miinukset: We did order food vegetarian Jain but they didn’t provide that.

Miinukset: There was no complimentary toothbrush, and socks to wear like other international flights. To disembark from plane you have to go down stairs, which is not easy for seniors. And the same to board in the plane.

Plussat: The crew were NOT helpful, The captain didn't inform us well about the delay

Miinukset: More communication with passengers, as well start the Entertainment screens early, NOT after take off ?? which is really strange ??

Plussat: Crew was fine.

Miinukset: The food quality was really bad with no alternatives. All passengers with vegetarian food option were complaining.

Miinukset: The food was of very poor quality and no alternatives. Went hungry the entire flight.

Plussat: Good value for money.

Miinukset: Slow processing at boarding with unnecessary additional bag search.

Plussat: Good value for money.

Miinukset: Expensive wifi. Limited entertainment selection.

Plussat: Helpful staff

Miinukset: Bigger and more comfortable seats

Plussat: No

Miinukset: My baggage is missed on my trip

Plussat: Departed on time. Seat was ok.

Miinukset: Check-in and boarding was too long and confusing. Too much to walk between one place to next. Overkill on security and baggage check. Food was terrible. Second full meal was chopped up to just a salad and main dish...no bread or dessert. Air hostess could be more pleasant. Flight was late 1 hr.

Plussat: Flight was on time and arrived a bit early. Seat was comfortable.

Miinukset: Check-in process could be better. I was in the baggage drop off line which was much shorter line yet it took a long time to get to the agent. Need more agents at the counter. Boarding could be more structured and efficient. Boarding by zone was not followed. Food was mediocre.

Passengers on the flight were annoying

Plussat: Main meal (Singapore noodles) was actually ok.

Miinukset: The cabin crew had a very difficult time dealing with the annoying passengers, who were mainly tourists returning from Abu Dhabi. They had a tough job, but it was all very negative and stressful.