Exeter hotellit lähellä Royal Albert Museum and Gallery

Plussat: Lovely room, great location. For the most part staff were friendly and welcoming. Clean facilities, lovely building.

Miinukset: While most staff were friendly, there were a couple of instances where we felt not the most welcomed, for instance when coming in for breakfast, and checking out. We appreciate that it was busy, but we felt a bit in the way. The table we were placed at on one of the mornings was the worst in the room, placed next to the buffet and the kitchen, which meant that there were people constantly walking past our table.

Plussat: Excellent location - 10 mins walk into Exeter city centre. Good breakfast, friendly staff. They even phoned me 2 hours after we’d checked out to let me know I’d left my glasses on the table at breakfast. Have stayed here before and will do so again.

Plussat: Very friendly staff and excellent breakfast. Quietly located just outside city center.

Miinukset: Room furniture and hotel infrastructure in general a bit outdated.

Plussat: Spacious room

Miinukset: 07:30am breakfast was a little late for work commitments. Would have preferred 7am start.

Plussat: It was good value for the money. Not too expensive and simply laid out. Rey friendly and helpful staff when we checked in. Volunteered to have breakfast ready for a take away as we had an early departure.

Plussat: Clean and appreciated being able to open windows for fresh air. Excellent breakfast and fery pleasant staff.

Miinukset: Lift only goes as far as 2nd floor. I was on 3rd floor and had to get my heavy luggage up the stairs myself. The notices in the room saying Mind Your Head would have been better placed horizontally rather than on the slope of the gable!

Plussat: The food, accommodation and personnel... all were fantastic.

Miinukset: Nothing!

Miinukset: The online description says there is shower cap, but we didn't find that, and when asked the staff said it isn't available.

Plussat: Attention to detail.

Miinukset: Had to watch the low ceiling.

Plussat: Good and homely Not too modernised keeping features

Miinukset: N/A

Plussat: Good location

Miinukset: Nothing

Plussat: Lovely place and staff are very welcome

Miinukset: Nothing to say

Plussat: Aamiaishuoneen henkilökunta oli ystävällistä ja lämpimän aamiaisen sai tilattua. Muuten valikoima vaatimaton

Miinukset: Huone oli erittäin kuuma eikä ilmanvaihtoa ollut, vaikka ikkuna oli auki koko ajan. Pesutiloissa ei ollut edes käsisaippuaa. En suosittele tätä hotellia kesäaikaan.

Plussat: Location and cleanliness

Miinukset: Very dark room awful nets and curtains

Plussat: The building is beautiful, especially the pub with the secret garden. Really good breakfast. Perfect position, close to train station and city center.

Miinukset: The room was ok, but the curtains were ripped, and this gave the room a shabby look.

Plussat: Checked in late - there was no problem

Plussat: Character of building. Friendly and helpful staff. Good full English breakfast

Miinukset: Room very hot and stuffy though fan and ice provided when requested

Plussat: Didn't have breakfast. Location great

Miinukset: Staff were a little off hand

Plussat: Great staff, good breakfast and a brilliant location for exploring Exeter.

Miinukset: Nothing

Plussat: we did not have breakfast as we have not found it to be of a decent standard

Plussat: Good breakfast and nice staff

Miinukset: Size of the TV screen in my room was to small / 32inch would have been better

Plussat: Mahtava pubi alakerrassa historiallisessa ympäristössä modernilla lisällä, jotta nuorisokin viihtyi. Mahtuva autoparkki ja helppokulkuinen sisääntulo.

Plussat: Complimentary upgrade to a privilege room for our wedding anniversary was a lovely bonus. Great, friendly staff, wonderful facilities. Excellent all round.

Plussat: A huge comfortable bed, fantastic shower in my bathroom, very nice spa facilities.

Miinukset: The pillows were very poor quality and uncomfortable.

Plussat: Uncomfortable bumpy pillows.

Plussat: location very close to city centre,but no traffic noise.Lovely spacious comfortable room

Miinukset: I arrived by train so didn't need the car park ,but I would not have liked having to pay to park.

Plussat: Plush on trend quality environment and the staff were attentive

Miinukset: Lack of diary free and gluten free menu and breakfast

Plussat: The pool and en suite bathroom

Miinukset: The breakfast

Plussat: overall very nice

Miinukset: food options in the restaurant / room service are not the best if you got a heathy diet.

Miinukset: Breakfast (buffet) for me let the overall score down. Staff could be more attentive.

Plussat: The staff who greeted upon entrance to the restaurant were nice and polite and 1 other staff member who was serving was also pleasant. some of the others were very grumpy and I'm not sure if its because English is not their first language.

Miinukset: Some staff were friendly others were not. on 2 occasions I had to ask for clean cups as the ones on the table had the tea stains and were dirty. It was not until the final day that it was pointed out that we could have had something different for breakfast

Plussat: Location

Miinukset: Horrible dark pokey room nothing like expectations.

Plussat: Excellent all round hotel.

Miinukset: All good

Plussat: Smart and clean with excellent facilities and friendly/helpful staff

Miinukset: Nothing - all was good!

Plussat: Location was brilliant

Miinukset: For paying 189 pounds for just one night I was expecting something special. I was so very disappointed. The cups in our room were dirty, the fridge in our room was dirty. Was told that something was included in our room as shown in one of the photos, yet when ringing up reception I was rudely told I had to come downstairs and pay for a dental kit. Even though as it states its offered for privileged guests. If I have to pay as normal then it's for every guest surely, plus I would have even paid for it but would of at least wanted it delivered to the room. But clearly that was too much of an ask. The TV in the room had no signal so nothing worked. The heat was ridiculous. For the heat we had a fan that looked very old and it was a very noisy, kept is up all night. The room honestly felt like the same as a travelodge, which is ok but I wish I had paid for a travelodge at a much much cheaper price and at least would get a room that was clean, cool, TV working and much better service. I wanted to complain as we were leaving but the woman behind the desk was talking to someone else who was checking out for a long time and at this point I was furious and really keen to leave first thing in the morning. Such a shame that I'm 189 pounds down and had the worst experience. There is so much more I could of done with that money.

Plussat: Large and comfy bed. Friendly and helpful staff. Beautiful staircase.

Miinukset: When booking an extra room the price went up!! The lift was not working so very difficult with luggage

Plussat: The location great for train station to travel to the coast , near shopping centre and pubs and restraunts

Miinukset: Lift not working we were told to use the side stairs which were very dirty and smelly , also we placed some drinks in fridge when we returned that day they had been taken after complaining the were returned , then the following day we did not have any towels .

Plussat: The staff were very friendly and helpful with directions even providing us with a map. The room was lovely and clean with all the necessities.

Miinukset: The only thing I didn’t like was the lumpy pillow! Sounds silly but it wasn’t comfortable.

Plussat: Spacious room, bathroom standard very high. Large tv and very comfortable bed.

Miinukset: No towel rails in bathroom

Plussat: Stafford fantastic and very helpful I would recommend this hotel to other people

Miinukset: The room was very hot had a fan but wasn't very good they need air conditioning

Plussat: The hotel is located in an excellent location. Just a few minutes walk from the high street. Also the hotel decoration is fantastic. We really enjoyed our stay.

Miinukset: The room could be cleaner and more variety at the breakfast buffet would be appreciated.

Plussat: Erittäin ystävällinen ja auttavainen vaalea keski- Ikäinen rouva vastaanotossa. Huone oli siisti ja wc-tilat uudet ja puhtaat.

Miinukset: Hissi oli rikki, piti raahata matkalaukut huoneeseen portaita pitkin. Huoneeseemme tuli yöllä nainen omalla ovikortillaan, luuli huonetta omakseen. Vähän ajan päästä ovelle tuli 2 järjestysmiestä, kysyi nimeämme ja sanoi meidän olevan väärässä huoneessa tai tuplabuukkaus tapahtunut. Kyseessä oli tuplabuukkaus. Aamiaisella usea tuote loppu, esim. kahvi, appelsiinimehu, sämpylät.

Plussat: Directly across the road from the station!

Miinukset: The lift was out of order...

Plussat: Lovely building and double room clean and comfortable

Miinukset: Lift broken and no offer of help with bag up stairs. I booked a double room and got shown to a single room. However they apologised (not straight away though) and gave me what I had booked and paid for.

Plussat: It was all beautifully decorated over the Christmas period. Staff were friendly and incredibly personable. Opposite central train station making for great access. If possible don't drive to Exeter as parking can be expensive. Instead train it in as the hotel is literally 100m from the station.

Miinukset: The car park is a weird one. Incredibly tight to manoeuvre around. Luckily it was quiet when we stayed it I can imagine if it was busier it could be a real frustration.

Plussat: No breakfast. Location fine

Miinukset: No lift, no airconditioning

Plussat: I did like my bed and the location. The staff are friendly.

Miinukset: I did feel the carpets and general look of the lodge is run down.

Plussat: The rooms and bathrooms were spacious and well equipped. I found all the staff very accommodating with each and every request. I highly recommend.

Plussat: Friendly staff, spacious clean room nice walk to the Quay . Excellent value as staying for daughters graduation and the accommodation gets very expensive then!

Miinukset: Shower didn’t work well, hotel needs updating but feel this is reflected in the price.

Plussat: Did not have breakfast

Miinukset: We were rather taken aback by your receptionist who on our arrival wanted to charge twice the agreed internet charge. Not being given advance notice of your change of policy over the car parking charge.

Plussat: The staff were all so friendly and the venue is lovely,will return for an afternoon tea!

Miinukset: Nothing not to like! Excellent venue

Plussat: Comfy beds nice clean environment lovely setting. Easy access to main roads.

Miinukset: Nothing

Miinukset: Too many things juice croissants had tun out The shower was useless

Plussat: A lovely quiet room. We stayed for the 3 course evening menu on the Sunday the food was excellent. All the staff were warm and friendly.

Miinukset: The recent introduction of £6 per night for using the car park.

Plussat: All that we expected and more

Miinukset: Everthing